I know this was made several years go but this video is still helping people. It just helped me. Thank you so much for taking the time to get this out there.

Dude. You just literally saved me like 400$ from calling a repair man out. You fix worked like a champ!!! My duet had a very easy valve to just simply turn with no tools needed, thank goodness. My filter was filthy!!!! Zero issues now. Thanks a million dude. People like you are amazing.

My husband had a stroke a few years ago so I've had to learn to do a lot of the repairs he normally would have taken care of - your video was spot on! Thank you.

Maaaaaannnnnn listennnnn!!! You just helped us out tremendously!! Thank you so much for documenting and sharing. Very simple fix and saved us from going to purchase a new machine tomorrow, which would've costed us at least $1000! You truly blessed us with this. Thank you so much!! God bless you🙏🏾💯

Thank you for this thorough tutorial. Your comment about using a wet vac saved me a lot of mess and extra work, as the tub did not drain. My washing machine works once again. I’m very appreciative of your guidance!

This just saved me a lot of money. Great video with clear instructions--and it worked! Also, I figured out how to drain the water without having to pick it up with towels. I just take an old rubber glove and put it around the bottom half of the filter drain when I'm opening it, and let the water fill into the glove. It took about 7 or 8 gloves full of water, and you have to be careful to tighten the knob as the glove starts to fill up but it definitely saved some time with wiping up the floor.

Just had a repair man out. Cost $100 for him to tell me it was a new pump and suggested to get a new washer machine as the cost for everything and he wasn’t sure it would correct the issue. I found this video and had my daughter’s tank top inside the drain filter. You just saved me about $1500. Thanks so much and just so everyone is aware the smell that comes out just be prepared!!

5 years later and still works like a charm. Thanks, man. You saved me money and now my wife thinks I'm Bob Villa. Might be getting lucky tonight :D

EXTREMLY helpful ! And I didn't even need my husband's help I did it all by myself thanks to you !

I would suggest tilting the washer backward and sliding a couple of block of wood under the front. That will allow you to put a cake pan under the drain rather than using rags to collect the water from the drain.

Thank you for sharing this. We followed your step by step instructions last night and found a treasure trove of coins, screws, drill bits and jewelry from the previous owner. The best part is that the washer works better than before! Thank you, thank you, thank you!

This just worked on my washer. This single mama of 3 thanks you SO much for saving me money!

Thanks so much for your video!! Thought after 10yrs my washer was broken!! Spent my bday fixing it, a bday to remember....

Bro, you just helped make my Electrician husband looked silly. Thank you. I needed that win!! But seriously you made that easy af.

I'm a single parent that knows nothing about fixing anything... and this is the Best video I've seen!! Thank you for posting this!!

Thank you for posting this fix that I could not find in the manual. I don’t know why that filter is not put in more accessible area so it can be cleaned regularly. Just few tips that I thought may be helpful to a future DIYer. No matter how tempted you feel, only quarter turn the filter at time to prevent a huge mess in your laundry room. There is a lot more water left in the washer than you would anticipate. I have a drawer under the washer. I emptied it and put a bucket under it to catch water. In my excitement I put the filter out and boy water was everywhere. After the washer has slowly emptied out its water content, remove the filter all the way.

Thank you! I just performed this repair.. I had 3 kids socks in the drain!!!! Was easy peasy thanks to your vid. Edit- I have the unit mounted on the drawer, you’d think this would make the water run directly into the bucket I had placed in there. Nope.

This saved my life as a husband, couldnt fail at this mission and this helped 100%

Just another person here to say this fixed my washer. It was a sock in the same spot and everything. Thanks!

Thank you, you just saved this single mom Christmas money, and an interaction with some repair guy I didn’t need this holiday! I found a sock, ballpoint pen, change and Legos!

Thank you! Thank you! Thank you! We found ponytail holders and money and all kinds of things. I’ve been going crazy trying to get my washer to work!!

I followed all of the instructions but unfortunately did not have the F21 resolved. I ended up taking off the upper boot clamp (a pain, but doable) and actually found a sock and the opening. The hanger never could get past the float which sits at the top of the boot. After that, still not fixed. I disconnected the pump by taking off the boot clamp and the hose clamp. The pump sounded funky so I took off the 3 screws holding it and the pump had a ton of play in it. Ordered a new pump from repairclinic.com (365 return policy) and put it back together in like 5 minutes once it arrived. Problem solved and it worked perfectly. One key note: the 3 pressure clamps (especially the one at the upper boot) are a pain to work with. I went to an auto store and purchased regular hose clamps that tighten with a flat head screwdriver...saved me a ton of time and aggravation and the hold was much stronger. Would recommend it.

This guy is spot on - I have a slightly newer model (I think) but everything wes essentially the same. My valve or filter opening was easier to open and close. Sure enough I pulled a couple of larger items out of the filter and that was it. His comments on the drain cycle did not work for me, the drain pump would not work when the F21 was active. The issue here is when opening the valve, about two plus gallons came out. I had my shop vac running and I tilted the machine back and placed some large beach towels under it - seemed to help. Whirlpool also "splits" the pan in anticipation of this filter being drained - by doing this the water goes to the floor and does not stay in the pan... very nice touch. Erinn Harp - great job, really saved me.

THANK YOU SO MUCH FOR THIS VIDEO!! I just watched it, so I haven't tried to make the repair yet. I'm writing to compliment you on the very well-made video. You spoke loudly and clearly--no whispering or mumbling like most videos. You were concise and did not repeat everything--you got right to the point. Every other video I watched on this subject was useless for the reasons just cited. Your instructions were so clear and complete. Your hands did not block my view as you were showing what to do. I watch a lot of KZfaq how-to videos because I can't afford to hire repair persons. If I could, I'd give you an Oscar for the best repair video in the internet!!

It took me less time to do the fix than it took to watch the video. Thanks for posting! I found 27.5 cents in my filter. One of the pennies was half gone from corrosion.

Thank you! I’ve been asking for help on this for months. I just said, “I’ll do it myself.” Thank you soooooo much.

Thank you so much for this video! That error had been showing up more and more, and I was worried we were going to have to replace the washing machine! You're a lifesaver!!

This just saved us a service call! Thanks! Took like 10 mins and our knob turned super easily on the Duet Steam model.

THANK YOU for saving my life I’m in college doing laundry at 1am

Thank you! You explained everything so well and thanks for the nasty smell warning. My only issue was getting the screws off, the 1/4 driver didn't work for me but I got the concept and figured it out!

Great video. Just found 8 bucks, a golf Tee, barrettes and Bobby pins, under wire from a bra, a drywall plug, zipper, safety pins and a tack! Tks so much for posting this instructional.

I want to thank you SO MUCH for uploading a video on this. Our washer had an F21 Code and, after I looked at the manual, I found your video. Thank you for providing a good step-by-step guide to fix this. Took about 5 towels and a vacuum to get all the access water. Ultimately, it was the filter. It was clogged up of who knows how many years of junk and gunk. Once again, thank you! Saved us SO much in terms of money that we would have to pay someone to do this.

This video saved us at 12:30 a.m. This video told us everything we needed to know. Thank you!

Awesome video, thanks for saving me a ton of time and money. I pulled out several pens, screws, $5.90 in change, etc. I appreciate all the detail you provided, especially for using the vise grips to align the filter with the tab.

Broooo you are a life/money saver! I watched a previous video and the guy had just showed to empty the filter. He didn’t actually empty or check the back like how u did with the hanger. I did what that guy did and I still had the same problem and then I saw your video and what you did and I literally yelled “I GOT THIS B**** TO WORK AGAIN” thanks bro 🙏

Thank you. We were going to buy a new washer. Saw your video last night. My husband corrected this morning. We had the washer a number of years. We have a handicapped total care child and do 2 loads a day at least.

Thank you so much for sharing this easy fix. Like most people these days I'm struggling right now and this saved me a bundle. Your a life saver.

Great video! A real life-saver! I have the same model but the drain is different than in this video. My plug was set a little closer towards the front so it was easier to get to, and it was about 50% larger than yours. It was big enough to hand loosen/tighten so I didn't have to use too much force to remove it.

Thanks so much for the video. I moved into a house with one of these duet washers and f21 errors would happen all the time even though I could see the thing draining. Opened up the filter to find not just one but two children's socks and a broken ballpoint pen! Cleared them out and the machine is working great. Appreciate the time you took to make this video and for sharing this information.

Thank you!!! Just found 3 little girl socks and a wash cloth! You saved me tons of money and I impressed my hubby!

You saved me so much money during this pandemic. Thank you 🙏🏾.

Great video! From despair to Hero in 30 minutes.One note: on the later models instead of hex nut head there are Torx T20's. I put a cookie tray under the washer to collect water but it still gets around, but not too bad. We had a wash cloth, change and small stones in the filter. Thanks.

Thank you! I did it myself in my bunny slippers. I recommend opening the valve gradually and having towels ready to soak up the dribbling gradually. Then you don't have a big gush of water to clean up. I also recommend cleaning under the washer while you have to front piece off. Yay!

Nerf Darts, band-aids, lego, master chief's gun, and lots of gunk. Thank you sir!

Thank you so much for the tutorial...3 socks later and a full pocket I’m very grateful

Thank you! I got it done all by myself in no time. My hardest part was the socks were way up there so I had to work them down the rubber tube thing with dips in it from the outside initially. And then used my hands. Something a repairman would of charged a lot for I did all by myself as is usually the case. You saved me having to bother any male family members lol.

Thank you!!! After the "SUD" and "F21" errors I found your video and opened the drain. I found a sock, a bunch of old coins, lint, and goo. The machine is now working like new. Thanks, again, your video made it easy.

Omg just saved me from a lot of heartache. Found 3 socks boby pins and lint. Never knew I needed to do this. Thanks for sharing.

Thanks to God for this video. You saved me a repair job. I have water all over the basement floor. But it's cleanable. I definitely recommend a lot of towels.

You are a lifesaver. Thank you!

THANK YOU! You just saved me a repair fee and I found a small sock in the impeller. I had a huge water issue, due to the extraction pump was seized by the sock. All clear and up and running. Thanks again. James

My dude!! Thank you for making this video. Your instructions were so perfect that I had the right tools ready and got the job done in no time. The washer had been acting up for a while and there was a funky smell that told me something was blocked somewhere but I had no clue what to do. You’re a lifesaver!

This was so helpful!! Thank you! I’m a single mom & I can’t afford a new washer or to pay someone to fix it so this was a literal life saver!

Clearest, most precise and complete of several videos for this issue. And it's a regular maintenance item? Who knew?

Thank you for that accurate and to the point method of fixing the whirlpool washer. This really saved money that I did not have. Again thank you and I pray you will have a prosperous New Year.

Thanks for the video! Very helpful. Found a small thick sock stuck in the filter. My filter cap unscrewed very easily. If you have trouble taking the cap off you might want to put a little vaseline on the rubber gasket. Put a little on your finger and smear it on the face of the gasket. That will help in removal the next time.

Good lookin out bro. You’re the shiznit. 👍🏿

I've had to do this a few times. I always slide a cookie sheet under the wash to catch the water.

Very helpful! I just fixed our washer issue with this! Water was pouring out of everywhere! And then I looked up and found this video. Thank you!!!

You just saved me the cost of a machine. I had cleared the filter of quite a bit of lint, change and a sock but the machine still wasn't working. Thus video helped me find the 2 more socks stuck way up in the hose. All I needed was a wire hanger. Thank you.

I recommend the shop vac , and instead of the clothes hangers just take tub hose off the back of the pump, instead washer fishing!

Thanks man. Saved me some coins!! Easy fix. Washer is still a POS

Thanks! Worked like a charm. The wet vacuum tip was the key. Tub was full of water. Rags were good but still made a mess since they could not keep up with the water draining out. Plus it was taking a long time. When I put the wet vac. nozzle right next to the drain, it sucked in most of the water draining out and made much less of a mess. I began using the vac. about a quarter of the way in. Wished I had used it from the start. Love the satisfaction of doing repairs myself. Not to mention I fixed it right away so we could finish the load the same night and not have to wait for a repair guy to come do it. I could not have done it without your video. Great instructions. Easy peasy.

Thank you so much! Saturday night, just got home and throw a load of clothes in. F21 🤬. Found you video and it worked! Saved me a bunch 🙏

Hey!! Thank you for this!! I've been dealing with this code for three months. I was about to call a repairman but first saw your video and this was absolutely the issue. A very thick layer of lint was clogging the filter.

Genius. Great video.Thanks for the safety reminder. As always, unplug it. Great rag placement to catch drips. Great advice on the torque required to remove and replace the drain cap. I had a bit of back up, so I used a plastic cup to catch some of the water draining out, and put that into a empty coffee can before disposing.

you are the man. Had an appliance company pulled up and ready to call but said let me try this first. Opened the filter and found 3 small socks stuffed in there. Could have spent $400 on a plumber but instead spent 20 minutes with a socket wrench, pliers and a bucket. Thanks.

Unbelievable! This video literally saved me $800 +. I was about to go buy a new washer thinking the “motor” or spin cycle was shot! Less than 1/2 hour later, the washer was fixed. Thank you Louis for posting this video.

🙏🙏🙏 Erinn, MILLION THANKS for your advice! I'm a 50 yo Woman and I did it all by myself thanks to you, to surprize my husband, when he gets home from work, late at night‼️❤ I just followed your step by step instructions, and it's done! Works like a charm!🎉🥰 We should reward you, really! You just saved us hundreds of $$$ (you know technicians charge per hour, even though the last one that came to fix my Miele built in coffee machine, was on the phone 45 minutes out of 2 hours, and still charged me for 2 hours. Well, at least he tried. I paid him one hour!, to be fair, after negotiations 😅) Back to our sheeps (my 16yo Whirlpool washer) Erinn you're the man of the year! Now, I'll fix my friend's machines and whoever else needs it😂😂😂 THANK YOU!!!!🙏🙏🙏🙏 Alina C. from Chicago

This is the best video to fix F-21 error on Kenmore washer. I was thinking of bringing in a technician but was avoiding due to COVID situation. This video not only saved me some money but also reduced my risk of being infected. Thank you. The drain runs clean like a firehose.

Thank you, saved us from buying a new washing machine. We cleared out the drain pump area at first, but it still didn't work. We checked further in the pipe after seeing this video, and now it works again! We too found a little sock lodged in there.

OMG... thank you for this video! I thought I had to buy a new washer which I can ill afford. I managed to do this by myself with only an old pair of pliers so that I could get better grip on the turny thing. I couldn't lift my machine up so I used a tray to catch the water, when the tray filled I turned the plug just tight enough to stop the water, empty the tray and then drain a little more. I got about 3 cups of water out. It was full of smelly black gunk but I managed. I just ran a beautiful full load through my machine without any trouble at all. My machine had completely quit so this has been amazing!! - dated Jan.2018 - Laurel

You are a saint!!! Thank you! My mom did it once, but I didn’t see how she got the darn panel open.

As others have said previously, life saver. I watched your vid about 30min ago and went right to work. Took about 25min total from removing the cover, draining then opening the filter. You were correct, lots of water, needed at least 3 full towels, 1 for cleanup afterward. I also used a shop vac, since there was still some standing water inside. Once I opened the filter, no socks 😂 but there was a ton of wet lint and a plastic ⭐ thanks to my 6 kids lol In any case, thank you for this!! 👍🔧💪

Thank you my friend you are my hero lol. Our duet steam kept getting the f21 error and now it works after clearing the filter out.

4 years later and still saving washers! Just fixed my washer from your video. Thank you so much!

thank u so much! we have the same exact washer and they are indeed a pain in the butt! Your video was super helpful and straight to the point. I appreciate you so much.My husband and I just bought our first house and are learning how to do small repairs ourselves vs calling a technician for everything.

You are brilliant! We fixed it! Stuff in the filter AND behind it. Think we'll make it something we monitor on a regular basis. Thank you SO much!!!

Your video was very helpful for me to fix the washer. My problem was exactly what you showed in the video. God bless you and have a blessed life.

Thank you so much for this video. Followed your instructions and indeed found a small sock stuck in the tube. Luckily the very small hand of my very small helper was able to reach in and pull it out. Just so happened to be her sock that had been missing for months!

From one dad to another; THANK YOU! This was extremely helpful

We've been getting the same code sort of intermittently but, lately, we were starting to get it on every load and could not get the washer to go through a full load. I didn't find your video Until I searched for the specific model number and then your video popped up and this was the solution for our F21 issue also. Great video and a big help for us. Thanks for taking the time to make it!

I have never left a comment before, but after watching your video and doing what you said to do, you get the first comment. BRAVO! Exactly the problem I had and the fix I needed. Talk about plugged filter with years of crud. Nasty! This should come as a yearly “to do” check when you buy a washer. We had pens, stickers, eraser, juice box straws and built up dirt. Thank you thank you thank you. Saved me hundreds I’m guessing.

It’s 2020 and I just used your video to fix my washer. Thanks for making this.

Last time I had to replace that thing. It was a pretty cheap part, but didn’t have to do it this time. This video was quick to the point and easy to finds. Thank you.

THANK YOU! these instructions were perfect to clean the filter and the washer is running again! yay!

Thanks for saving us the service call, had no idea that was the issue. Boy it was nasty 1st cleaning in 10years...

I always wondered where my 9 year olds socks went when they disappeared in the wash! Thanks your video was spot on!

Your solution was spot on! 15 minute fix, tilted the washer safely back. Pennies, dimes, metal pieces, silt and foul smelling slime were clogging the filter. Once cleared, washer worked perfectly.

Brother, you are too cool! Crazy thing I did exactly what you did and it was a sock. The same kind of sock, but a little boy’s sock. God bless you and thank you. I learned something very valuable today.

MY MAN!! I know this video is a few years old, but still helping people! thanks so much!

You're our hero! Thank you for sharing! You would not have believed the gunk built up in ours

I had the error for a while and watched a video about cleaning out the filter but still kept getting the f21. This video saved my sanity! Thank you!!!

Thank you for sharing. I was having problems with the F21 error code and water leakage on my floor. This video solved both problems and now my washer is working like new again. Thank you!!

Thank you. We just fixed our washer with your help. I was already shopping for a new washer

look in the drain hose with a light and found a washer sheet blocking flow of water... removed and problem fixed!. So be sure to look deep with light before moving to the pump replacement. Great video!

Thank you! Just fixed mine using your video. I have a 3 year old and do laundry every day. When the washer stopped working we went into panic mode...

Thank you!! Took five minutes. You called it, found a kids sock, handful of Bobby pins and 65 cents in change.

Erinn, thanks man! Saved me the headache of figuring this out on my own. Spot on fix, worked like a champ. I appreciate the time you took to make/post this.

Thank you! This saved me a service call. It was so easy and especially easy with the drawer stand. I put a bucket in the drawer and it captured all the water and it was a lot of water so I had to switch between two buckets.