One year after you post this video and it still the easiest DIY to follow, thank you for taking the time to post it, god bless 🙏 ♥️

Wow! 4 official LG videos, manuals and websites later and I was resigned to calling out a technician! Found your video and 5 mins later, problems solved! Many thanks 😊

Two Engineering degrees and a Law degree - and I couldn’t figure this out - This mans’ a genius - wow. Thank you so much.

Thank you very much!! I spent hours today to find solution but your help solved the problem in a minute! Greetings from Sweden 🌟

Thank you so much, we didnt use our fridge for over a month because we couldnt find a way to repare it! After calling the company and searching for solutions your video has helped us so quickly. Thanks

Thanks very much, Michael, for this simple but effective solution. This evening my wife had to suffer a G+T without ice because our LG fridge-freezer had no ice after I had refilled the water tank two days ago. With your advice, it took five minutes to fix. I blew through the pipe going into the tank, replaced the tank, and water flowed a minute later. Like yours, there was nothing wrong with the ice-maker itself, and water flowed into it as normal. Pro-sites stating the most common problems with the ice-maker did not mention an airlock. You are several steps ahead of them!

Michael, I just fixed my fridge using this method! I did have to pull apart the two tubes under the fridge and reconnect them for it to finally come through but it's working like a dream now. Thanks so much!!!

Thank Michael. My fridge stopped producing ice, so I looked on LG's website and didn't find much help in solving this problem. I then found your video and bingo, problem solved! Such a simple solution and easy to do. Thank you for making this simple video. Very helpful indeed.

Thank you so much for this clear video! Our water and ice dispenser has been "broken" for weeks and I feared the cost and hassle of a technician call-out, but thanks to you it seems to be working perfectly again. So grateful!

Absolutely identical to the problem I had! Fixed in in 2 minutes, thanks to you! You are a dead-set legend, Michael!

Writing this note from the Caribbean island - Trinidad. Thank you sooo very much for making this video!!! I was able to “fix” my ice maker because your freezer is similar to mine.. but my water is plumbed. The ice maker would randomly stop making ice.. followed your steps except for the water container part and voila!!! Success!! 🎉🎉🎉

Thank you! Now got it working again. Never thought I'd miss the sound of the icemaker working!!

Thank you so much Michael for showing me the hidden reset button! I had already used my hairdryer to help melt the ice that was stuck in a lump and blocking the exit tunnel - but having cleared everything I found the water was not refilling the ice cube tray despite the ice dispenser part revolving and working perfectly. I googled and finally came across your video which showed that truly well hidden reset button. It worked like a dream the very first time! If I may, I'd like to add a suggestion to fellow ice lovers ... if your ice use is more seasonal i.e. loads in the summer months but tapering off in autumn - then consider turning off your ice maker intermittently which should help the unused ice from sticking together into a lump that can then cause a blockage. I meant to follow my own advice but was away for the whole of September and forgot to empty the ice maker and subsequently came back to an iceberg. Huge thanks to Michael for the reset.

Thank you for this video! I have a simile fridge, except the fridge door has another door just to access canned drinks. Initially followed your video but no water was dispensing. With prayer and a clean pinkie finger, I removed the water tank, then jabbed the rubber hole a few times hoping to release whatever vacuum was in there. Water dispensed thereafter! Thank you for making this video!!!

Thank you mate you’ve sorted my problem; didn’t realise that little button underneath emptied the ice tray and reboot the process 🙌🏻

That's done the job. Was having a bit of a panic there thinking of not having ice in this heat. Thank you Michael!

Thank you so much Michael! The support section of the LG website was absolutely useless but your brilliant video solved my problem in 5 minutes. Greetings from Australia!

Thank you! Finally, problem solved! You made four people really, really happy with this video!

Absolute genius. Took a few attempts but then worked !!

Thanks, Michael, I have always removed the water tank completely to fill, but recently notice Ice production was slowing down, I looked into the top and generally I was only getting 3 ice cubes worth of water, this seems to have fixed this, much appreciated for the video, much better than LG's own offering which on the videos I found did not mention air locks! Cheers :)

Very useful guide, thank you! I particularly like how you've zoomed in so it's clear what you're doing.

I opened my fridge the other day and found a mouse eating all the cheese , eggs and milk. I thought ' How Dairy' !😆😆😉👍 ( im here all week)

Thank you so much. I just repair my Fridge Freezer, thanks to you. Brilliant. So grateful to you.😊

Fantastic video, which helped my fix my fridge's ice maker. We've needed it the last few days and it ran out of water and must have got an air lock. Great help from your video, when the official LG websites were no help at all

Thanks for the solution Michael! My fridge freezer now dispenses ice perfectly after refusing to do so for the last few months!

Thank you so much for this fantastic video! It solved our problem within a few seconds after we thougt the icemaker was definitely faulty. Nothing could be found in the manual or on LG's homepage. Many thanks again!

Thank you so much sir , i called to lg service but they told me to fix but it didnt work. And then i watched your video and followed your instruction ,now its working ❤ thank you sir

Thanks Michael out of all the videos online about trouble shooting ice making on LG fridges yours was the best

Did all kinds of “smart-diagnosis” with the LG app which was useless - but your video worked!! Thank you so much!

That was great. We have a filter plumbed in but did not know about the small button underneath that tilted the tray. At least we can see it working ok. Thanks for posting.

Thank you for making the video Michael. We tried everything several times. Ended up attaching a metal straw to the vacuum cleaner and just a couple of short sucks and boom! Water!

By far one the best videos explaining a quick repair.

Just watched your video, although our model was slightly different we couldn’t get the water or ice to function. We were resigned to it not working however 5 minutes after watching your video we were able to fix ours. Thank you so much.

Really useful video, fingers crossed it will work, but so far so good, just waiting for the water to freeze! User videos based on real experience are always more helpful. Keep up the great work!

I was having the same issue and had tried defrosting the freezer, assuming that the water line was frozen. Thanks so much this makes a lot of sense now

Such a helpful video Michael, thank you very much. I love this fridge, I was worried I was not going to hear it roar in the middle of the night anymore lol I'm glad there is a simple solution for this, I hope it works for me too! Fingers crossed 🤞

Thanks Mate , I am from India I am struggling from last 2 days how to fix this problem but from this video I fix it thanks you so much have a wonderful weekend ahead ♥️

I've had the same issue, all sorted now after watching the video. Such an easy fix thank you Michael

Thank you!! Problem solved. My fridge now working again using this tutorial. It been "broken" for a week. Almost call LG technician to stop by. I am from Indonesia by the way.. thanks!

This has just made my day! 10mins after finding this video and my ice maker is working again!

Thank you so much Michael. Ice dispenser and ice maker works again … Engineer is for life sir thank you

excellent video. thank you. i had my ice maker not working for 4 days and LG didn't get back to me. so i found your method and it worked. Thank you again.

Thank you so much. This was so helpful and saved me so much time and money. I really appreciate you making these videos.

Many thanks Michael, best information I have found on the internet. Googled many site including LG and then came across your video. Wonderful, two thumbs up :)

I have the. eact some fridge freezer with the same problem they wanted to send an engineered out at ₽195 to tell me what was wrong I told them no thank you I turned the electric off at the back unscrewed the bottom plate took out the pump undid all the small pipes they are push for made sure nothing was blocked put everything back got water coming through but no ice then I saw you brilliant video and now I have water and ice thank you very very much x

Thank you Michael, this worked brilliantly. Ice working again thank goodness!

This video should be placed on LG website; this solution beats every other solution out there

I am happy to find your video. Problem solved. Thank you for taking the time to make this video! 🙏

Amazing it is working again after one year of not doing so. Thank you so much ❤

My friend you saved another persons day again. Thank you so much!

Hallo, I am Sandra from Germany! You've rescue my life! ❤ Best regards and god bless you! xxx Sandra

Herzlichen Dank für das tolle Video!Nach über 5 Monaten hat sich endlich der Eisbehälter nach dreimaligem Reset gefüllt🎉🎉🎉🎉

Thanks a lot we had same problem and your video helped us and saved us from calling service center ❤

Thank you Michael. Such a great video and so easy to fix my freezer problem. Much appreciated

Samething happened with myself. I worked out that with the dispenser motor, still running it had to be some sort of blockage but couldn't locate it. So, I was on an hour with lg and they said I needed an engineer but I knew it was something I could sort out. And all it took was to hold that button down. Take care Michael.

Thank you for your vid... Was really helpful... Ice was not being made...Fixed my refrigerator thanks to your vid...

Thanks you very much. You helped me solve the problem with the lack of ice in the freezer

Thank you ever so much. Only took 2 turns and water flowing again. Brilliant 👌👍❤️

Best how to video ever. My ice maker now working again after 5 mins.

Excellent guide!! Our lg knock fridge has the same issue. Will follow your advice

Thank you for this video! I had the exact same problem, and this fix took care of it. Cheers!

Many thanks Michael, your video helped me to fxed my icemaker. it was small problem but only after seeing your lovely video:)

Thank you for this informative video. it was a straightforward fix for me. excellent work sir!

Thank you for this. It really helped but all I did was run the test cycle a few times and it now works. I'm not sure the rest of the procedure is needed. 🙂

This is a great video, it was exactly what I needed to solve my problem

Evening Michael.... Well I never.. Fascinating stuff to watch... Just goes to show what you can do with some application and patience.. 🍷🍷

thankyou Michael from melbourne australia you saved me many $$$. you are a gentleman.

Thank you so much for sharing this knowledge!!! You prevent me from buying a new machine 👍👍👍👍👍

Thank you sir. I've got the air lock gone but no button on mine but I'm hoping ice will eventually be made. Bless you

Thank you so much for this advise! Very helpful for our family fridge, our ice cube maker is now working as usual!!

Thank you for this, we now have ice again!

Cheers Michael. Your solution was the only one that actually worked.👍👍

Great video.....I did everything you showed in the video and it worked perfectly fine. Much appreciated.

Thanks for the video didn't have the same problem but did have a problem with the ice dispenser frozen over just know how to pull it a part has helped thanks 😊

Thankyou for such a helpful and beautifully made video.

Thank you very much. This actually helped and saved me some money

Thank you very much! I couldnt fix it until i watch this Videos, bless you!

This guide help me to fix alot of issues with my LG thank you for the DIY

I have a different fridge but the same water tank and just as underneath...if you pull it out then it slides out so you can comfortably fill the water. My ice tray is frozen as it's cold and I didn't reduce the temperature of the fridge My set up is exactly like yours so I am definitely going to try your method.

Thanks so much for the video Michael! So helpful! Ours wasn't working since we bought it second hand.. now it is! Got the water running! I have a question if you wouldn't please mind answering if poss? When this water freezes, will it automatically drop and refill with water OR do we need to manually do that button every 6 cubes?

Michael, you're a legend. Thank you! Worked for me.

Thx a lot mate! Very helpful, saved me a lot of trouble!!!

Hi Michael, that was very helpful! Thx

Hello Sir, thank you so much for your video. Im from Spain. My mother and I have the same model, but we cant figure out where the filter of water is. Maybe you know where?

Thank you Michel, a really life saver

Thanks for a great video Michael. As others have commented, LG should feature YOUR video on their troubleshooting page! We found very early on that we had to 'prime' the water pump by re-inserting the reservoir 3 times each time we filled it. This eliminates the air lock issue that happens every time the tank is removed. I looked up your video as our ice dispenser has started to dispense water with the ice cubes. I tried to work out how to test the water filler for the ice cube tray, but never knew about the magic button underneath to trigger the ice cube tray mechanism! Nothing is blocked or frozen over, and it's only a small amount of water that comes out with the ice. I thought it may have been a partially blocked nozzle, and maybe the water was shooting out overspraying the ice cube tray, or the ice cube tray had a cube stuck so water was overflowing and into the icecube holder. Everything looks ok. Even monitored a fresh cube tray fill now I know about the button! But it looks fine and no water spillage there. I'll keep an eye on it and see if it gets worse in coming months. Great video!

Hello.michael. i have got similar (nearly) LG AFF and i forgot to fill the water tank as it was winter and didn't need cold water and ice etc. Recently witb this lovely weather we used the readymade ice and came to know about the empty water tank when we ran out of Ice. I filled it with the water, water is coming out fine but wanted to know how long willl it take to see any signs of ice? As a new appliance it produced 1st lot in less than 4 hrs and bucket was full in 8 hrs. Just qorried that we didn't damage the mechanism or so by neglecting it. Also where is the filter and how to check/replace those. Your this video is amazing and I did perform the reset procedure etc just to make sure. Waiting for your reply Re: filters in these models. Many tahnx :-)

Fantastic job this has sorted me out. Many thanks

You fixed my no water issue. Was clearly an air bubble. I don't have the button on mine for the ice, so I'll have to work something else out. It may fix itself in a few hours now that the water is flowing again.

Thank you Michael! I reset the ice maker and it worked!! 🎉

Thankyou your you just got mine working after 2 years.

had the same problem. I figured the water line was frozen so I defrosted the freezer. It seemed to have a lot of ice on the shelves and food from outside air condensation (I live in the humid amazon jungle). I think it is more likely this same airlock problem..will test this out now.

Thank you once again. Will this method work when there’s ice and the water dispenses but the ice stops dispensing?

Thanks...this really helped me as I was facing the same problem

Thanks that worked. I pulled & pushed the container hard and water start coming in

Thanks for this brilliant idea. I am new to this and have a few questions, please. How long does it take for the ice to be made? Do I need to leave it on “ice” for a while for the ice to be made? What does the “Express Freeze” option do? Any tips on how to clean the ice dispenser? Thanks in advance.

Thanks for your video Michael, it was very interesting to see how the ice maker functions. Do you find the thinQ wifi remote control feature to be useful, or is it a pointless extravagance? Looking at the prices, the models with thinQ can be double the price of the basic LG side by side fridge freezers which just have the ice maker / water cooler function.

Thank you very much I had same problem same fridge follow your steps and it’s working.

Hi Michael, ich see you from Germany...Respekt for yor working here by KZfaq. Thank you for this Video. 🤗🤗🤗🤗

Up and running again in 5mins. Thank you! 🙂