This was so helpful and clear with both the careful camera work and detailed commentary.

Thank you! That was so helpful - old woman here with long hair wound around the Miele turbobrush and couldn’t figure out how to remove the housing so I could get all the hair out. Now I know where all those sneaky screws are hiding - under the wheels. I would never have worked that out. Also, you made me smile while you did a great job of teaching me how to do the job myself, and I didn’t know how to pronounce the name Miele all these years. Now I will remember: it rhymes with Sheila 😂😂😂 Well done!

18 seconds in and I knew I'd found the right video! All these years I'd been cursing Miele thinking they'd glued this darn turbo brush shut or something! I was used to opening the old ones, which were much easier to disassemble. There was hair tightly compacted around the turbo shaft as well. No idea how it gets right in that far. I do think Miele need to rethink this design. Thank you for making this entertaining video!

I enjoyed your energy and passion at 5:03 when you got it working again!

I thought I am the only person who gets this excited to vacuum! Thank you for the assistance! Love it!

Great video. I've wasted so much time trying to figure out how to open the head and you explained it in seconds so many thanks. After removing half a ton of dog hair from all the moving parts the vacuum works like a dream again.

Another thing thats was mind blowing to me was the bags i had wasted thinking they were full but in reality the vacuum roller just needed cleaning.🤯

Thanks, I wish i had this tutorial when i did this myself 4 years ago, very clear! Was a pain to figure out how to do it and also painful for my hands. Their system is bad. It's a very expensive brush(you can buy a cheap vacuum cleaner for this price) and it should have an easier way to clean inside. It's the only minus i see for Miele. Other than that the vacuum cleaner and the brush are amazing for carpets, no more hair and dust.

Thanks so much for teaching us how to fix this. I still have to do it for my brush but now i know I’ll be able to fix it.

That was really useful. It enabled my son to sort the brushes out for me. It was amazing how much hair can get tangled up in places that you wouldn't normally reach!

I love my Miele vacuum cleaner but I've been cursing it the past few weeks since I could not get the turbo brush to spin. Thank you so much for the video.

Great video, it took a while but disassembled and reassembled and works like a charm !

0:00 Happiest Miela (like Sheila) owner ever ! Jokes aside a big thank you from a country far away !

This was amazing! I found 2 other videos that already had the wheels removed, and I didn't know how they'd done that first step. Clear instructions the whole way through and I managed to clean my Turboteq head AND put it back together again to find it working beautifully. (Sadly, one of the bearings is on the way out, so my success is probably short-lived!)

To open the front "clips", I pried with 2 buterknives inserted vertical between the black plastic and the clear plastic. After I got it apart, I cut the black plastic edge of the holes so they would not lock in the clear plastic tabs. The screws hold it together fine.

I really enjoyed your excitement about the Miela ! 🤩 by the way thx for the detailed explanation about disassembly and cleaning

Thanks for creating this video! Very helpful. Was able to fix mine.

Because of your video I was able to fix the brush roll. Thank you so much!

Thank you so much for this! My hoover is FINALLY spinning and cleaning !!!

Your instructions were so exciting to listen to. I still have the old style turbo head and the plastic on the roller brush has perished a bit but still works ok. I was thinking of buying this head as a replacement but it still looks like the plastic end caps haven't been improved by Miele.

Great instructions. The only issue I had were those front tabs. You popped those out so fast I couldn’t see how you did it. Lol. Got mine working again.

Thank you very much! I followed your indications and everything is working perfectly! 🎉

Thank you. I've had so much trast to Miele but not anymore after this brush

Thank you for making this video! I would have struggled a lot otherwise. 😅

Very clear instructions, thank you.

You saved the day before I smashed the damn thing! (hidden screws under the wheels) - we'd had an old Miele since 1999 and its turbobrush looked almost identical... except that it had 2 really nice coin-twist style screw plates to get the simplest bottom cover off for a weekly hair trim off the brush. Then to take the rest apart once a year or so, the screws were only philips and not Torx... and weren't hidden! I'd rebuilt it at least 20 times over the years. The last time was the last straw and we got this new one a few months ago ... but it's already it's all jammed up so I went to clean the brush and nothing was fitting or opening like it used to and I was getting very, very frustrated! Sneaky guys, wanting to keep their dealers in regular business!

Brilliant how to video very helpful

Thanks for your video! I found it really helpful. Still took me forever to prise the damn thing apart as I thought I’d break it. Miele really outdid themselves with this design. Obviously they don’t want people servicing their own vacuum cleaner heads otherwise this would be a lot simpler.

es hat mir sehr geholfen. Mein Staubsauger funktioniert wieder. Grüße aus Deutschland 🤗🤗

Thanks for the video. Helpful and to the point 👍🏾

Super helpful. Thank you!

Excellent stuff now to attempt to fix the mini turbo head.

Great video mate

Fantastic video! Thank you sir!

Your video is brilliant. I have a Miele myself. The turbo has big plastic screws on the bottom, which is easier to get the plate off the bottom .

Well done .. thanks for the video

Dude, that worked thank you!

Brilliant love this vac 😍x

thanks very much! really usefull

It worked! Thank you!

Thanks, wicked! Miele, like Sheila😂 you saved my day 👍

Thanks! Those leading edge clips suck. Thought I was going to break the whole case. I had a piece of a dog toy stuck inside. Didn’t know it until I had it apart.

Very helpful. Bravo

Hey, mate! Thanks for that. Super useful! When I dismantled the attachment, a small rubber ring came out. Now I don't know if it's something that was vacuumed in, or if it goes with one of the parts.

I have a Samoyed. You can only imagine how much fur gets into the mechanism. Thanks for this turtorial...I could not find how that there is a clip holding the clear plastic from window in place. Miele - if you're reading this, can you replace the brissel brush with a rubber brush strip? It will pull up the fur from the carpet but not hold onto it until the brush is gammed full and stops.

This is brilliant! Would love a mess test with this 😍

thx Mate...think they would have made them easier to access...

Спасибо большое, брат.

Thankyou....

Any suggestions where to purchase new bearings? (The plastic pieces on the ends where the metal rod rubs)

Thanks for the video, our bearings have gone completely as you said they would in the video - any ideas which ones to replace them with?

Crazy how hair can wind up so tightly. I have a different model but some of the moving parts are the same and finding your tutorial helpful. Is that a common screwdriver size you mentioned was needed? I might have to purchase it. Thanks.

Hey Parwaz, remember when I asked about repairing a burnt out dc33 motor, anyway I found a dc19 with a burnt out motor, the windings are all intact its just the brushes that had disintegrated, do you think sanding the commutator bar and adding new brushes could fix it?

Where is the best place to get replacement parts?

I got mine taken apart for cleaning but after reassembling NOW it doesn't spin.

Hi, I just tried to repaire mine but found the bearing of the spinner is totally damaged, do you know where I can buy this for replacing them? Thanks. BTW, what a poor design of the bearing!

🙏🙏👍👍

Great video thanks!! BUT. This is a truly terrible design. To have to go through this process is very tedious and will probably lead to plastic wear and breakage. Great vacuum cleaner. TERRIBLE TURBO HEAD.......

This is amazing, $140 for a replacement is irritating

I’m too scared to do all that. I’ll stuff it up somehow. But looks like I’ll have to.

Can’t get those flaming front clips off! It’s Miele like bother not Sheila btw.

I’m afraid that I can I assemble it but then can’t put it back together

On mine the hairs got stuck inside one of the bearings and it caused such friction the heat slowly melted the bearing away over time. What a terrible design....plastic bearings

Your magical "there we are!" at 1:17 is bogus. My brush was ready to break when I attempted same. NOT meant to be serviced at home and huge risk of breaking this expensive part if you do!

Great instructions, terrible design.

Wd40 is NOT a lubricant FYI.

It certainly isn't designed to make it easy to take apart to clean or repair! I took mine apart over a year ago now & not looking forward to doing it again. I suspect Miele don't want customers taking the head apart, more lucrative to get it repaired by them or buy a new one, shame because I like Miele products.

Terrible design by Miele. Clearly they don’t want people to repair and maintain their product. This turbo head gets clogged with hair and they don’t even bother giving you a hair cutting tool either.

So much for German engineering !! This has to be the dumbest design ever for a turbohead. You risk breaking the turbohead simply to clean out long hair wrapped around the roller. I have $90 stick vacuums with roller brushes that are better designed for easy removal of hair from the turbohead.

Turbo brushes suck (no pun intended) electric brush bars are far better.

You clearly broke the clips off prying it open and don’t warn anyone not to do what you did. I can’t figure out how to disassemble without breaking them