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Tired of appointment cancellations? Discover the #1 appointment setting technique to reduce patient cancellations.
There is nothing more annoying than a patient who books an appointment with you and doesn't show up, or cancels with you at the last minute.
Trust me, I get it.
Which is why I'm going to share with you this one technique you must begin using right now, today, to reduce patient cancellations or no-shows. And best of all… it's so simple to do.
It uses the most powerful tool for avoiding appointment cancellations: human to human connection.
The key to effective appointment setting is to establish real rapport with the patient. When someone books an appointment with you, they probably receive some sort of automatic booking confirmation. But here’s what you should do in addition to that.
Simply take out your phone and text your patient, asking if it’s them. When they say “yes” and ask who’s texting them, send a quick video message explaining how excited you are about the upcoming appointment.
With this personalized video, it is HIGHLY unlikely that your patient will fail to show up. After all, they now know you. Establishing a degree of familiarity will create a connection that will greatly reduce no-shows.
It’s easy to ignore an automatic message from a computer. But with the added human element, appointment cancellations will decrease dramatically.
This one simple strategy will completely transform the way you do appointment setting. Use it, and your no-shows will quickly disappear.
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Healthpreneur® is a world-renowned coaching and training company for health practice owners who want to serve more patients and scale their practices (virtually or in-person) without burning out in the process.
It was founded by New York Times bestselling author and health practice success mentor, Yuri Elkaim, who has built two multiple 7-figure health businesses that have served over 500,000 people since 2006.
We are on a mission to transform the lives of 1 BILLION people on the planet and we will accomplish this ambitious goal by helping thousands of practitioners build better run, more profitable, “talk of the town” practices that transform their communities.
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Whether you want to predictably attract more patients, grow your health practice without everything relying on you, or take your expertise online, we can likely help.
As long as you own your own practice, are great at what you do, and you’re willing to take ownership of the marketing and business skills required to grow your practice, we can help you accomplish big things.
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How to Reduce Appointment Cancellations Using This ONE Technique
• How to Reduce Appointm...