Thanks so much Brian, I am glad the baby was addressed as well as your basic plumbing fixture needs. Great job on fixing it yourself, and I appreciate your support.

Thanks for sharing. Glad this was helpful.

What does opening the valve do?

Glad to help out Dave.

Chalk up another win for DIY!

So glad to help out!!

Glad I could help!

Thanks for the tip Richard! Also, I appreciate the support.

Ooh, yikes. finding the correct water shut off can be interesting in an apartment. They should be somehow labeled. Perhaps the plumber can let you know where it is so you can handle other repairs next time. Good luck.

Thanks Mike.

Story of our lives

Thank for supporting.

More to come! Thanks XizBit42

LOL, sometimes bad words help with the hardest parts. It's a proven fact that yelling cuss words when you hurt yourself is proven to relieve pain. I'm glad this was helpful and saved you a tremendous amount of money!

Thanks Charles. A handful of viewers have also shared that tip. I have been sharing that info in the comments. Appreciate the support.

Let us know how it goes.

Thats fantastic. Glad this was helpful.

Thanks Erin, Someone else on the comments thread successfully got a replacement for free by simply making a call. I will definitely go that route when my next one fails.

yup, lived in my house for 10 years and the kitchen faucet needed a replacement something or other, Moen sent it no probs for free

Moen is very easy to deal with. My uncle is a plumber and he told me to just call and tell them what was wrong. They sent me the part I needed for free and I am installing it now with the help of your video. Thanks!

Erin Burns Dang. Just saw this. Oh well. $41 at Lowes and a good learning experience.

Yes they do as others have noted. I have a file with receipts of all fixtures that I get out because I have done this with Moen and a few other companies. It's a great feeling when stuff really works like this.

Thanks!

Glad to help out. And kudos for pulling out the one that broke apart.

Glad it worked out well.

Ml

Good to know! I am sure heat may wear down the soft parts of these cartridges. I am glad this was helpful.

Glad to hear this was helpful.

Thanks George.

Thanks for your feedback and your suggestion. This is good stuff.

My Moen shower faucet would have lated for years I guess except for one plastic part inside, an anomaly, a small disk that you set to regulate the temperature, chipped. It has a cut out portion (like from 12 o'clock to 6 if I recall correctly) and depending on how you place it, it sets the parameters for the temperature. Suddenly only cold water was coming out, so I got a new valve from the company under the warranty. When It was replaced I saw this damaged plastic part. It's nothing I could have broken because it's inside there.

Good luck Wild Bill.

Glad this was helpful Reggie.

Thats a clever solution to pull the old cartridge. I may need to try that next time! thanks for sharing

Thanks!

Needed to know that before. I pushed in on shaft and it moved back so I pulled it back out. Will that be a problem? The video I watched pushed it in like that

@@bogus696996 Do not push on the shaft, you may push it out of the cartridge, but if you apply the silicon and clean the inside it will go through easily, push on the body it will stop on the white-winged is a stopper, then your cartridge is in. Hope I helped

@@alaal-badran7401 Thanks for your help.

@@bogus696996 if moved around 1/2"-3/4" pull back while holding the shaft then pish from the stoppers taps. if more pull out be sure no rubber or parts fall and apply the silicon to the outer rubber and insert back

As long as the hot and cold indicators stamped into the cartridge are on top, it really doesnt matter the position of the handle when you reinstall.

@@ThisGuyProductions , Thanks for the quick reply. Appreciate your time.

Glad it helped. You can call Moen. They will provide those parts for free.

Glad I could help. Do note that many viewers have had success getting a replacement from Moen for free. They just called them and got it that way. Perhaps you can save the $50. 1-800-BUY-MOEN.

@@ThisGuyProductions thanks. I did that. The parts on the way.

Glad to help.

It was amazing. Opens up the pores.

Glad it helped

A little scotch Brite to clean the inside where the cartridge goes always helps and then wipe out the residual dust, by the way the cartridge is free from moen

Thanks Addyfresh1

Glad it helped. I was going to suggest flipping it as well. It sounds like your installer had to put it in upside down because whoever plumbed the shower mixed the lines.

Thanks.

Now that you mention it, my regulator is having a hard time. We noticed recently a reduction in water pressure when more than one source is running. I am dreading replacing that.

Did some research for you. Both are exactly the same except for the packaging.

Wtf was that?

a birthmark

Same

Call moen for a free replacement cartridge

Thanks Robert, it is a good call out. My initial intention was for someone to already be past that step, look at the valve sticking out, then do a google search. I buy my allen wrenches in a large flip out bundle so that they stay together and easy to locate.

I would replace them if you plan to use them. If not, you can sit on them until you decide to sell the home. If you call Moen, they will give you the cartridges for free. The fixtures have a lifetime warranty. This will save you the $40 per shower.

@@ThisGuyProductions I had no idea they would send replacement cartridges for free, thanks for the tip!

@@shobuddy Glad to help, good luck on the repair.

Just the water main. Turn it off then open the cold water somewhere else in your house. Preferably another tub or shower. This will purge the pressure from your pipes. Then you are all set. The water heater isn't pressurized without the main on so you are all set.

Hi Cassandra, yes, the cartridge is responsible for mixing hot and cold water. It sounds like yours has failed or is failing.

You definitely have a leak somewhere but its hard to diagnose the cartridge as the culprit without seeing it. You should have noticed water around the exterior of the cartridge if it was to blame. If you live in an area with hard water you would also potentially see scale buildup confirming it. Did your house experience a hard freeze before the issue? If so, it could be a water leak around joints. Hopefully you wont need to remove sheetrock to find the issue. Let us know the outcome.

Thanks, I have heard that a few times now. Unfortunately, with a new construction, I have no receipts.

@@ThisGuyProductions Actually, you'll still probably get it, because is their brand, no one else makes it, thus it was purchased through a Moen distributor...by all means, try it...

Doroteo Arango Aramburo it’s free as long as you are the original owner of your home. My house is 15 years old and just got mine from Moen

I am constantly finding surprises in my home when I open or uncover things. There have been lots of cut corners to save costs. I also did buy my home at the peak of the recession.

Hey Georgette, What did you eventually find out? Sorry, I am not familiar with this type of valve.

@@ThisGuyProductions Thank you This Guy! A person did answer and I think she was correct. It was a big help, and I jotted down her directions and took them into the shower with me. Let me say first off that going to u-tube for answers is great 'cause folks are out there who will really help. A while back Amazon upgraded the Kindle(book reading machine) and before I knew it, the interface had changed and the "go back" button vanished. Literally said "go back" very straight forward. While I was able to figure out the new streamlined look and functions, not being able to simply "go back" was crazy. I wasn't alone. I read several posts of complaints till finally someone explained how to use the "X" that works in sort of the same way, just not so straight forward.Back to the faucet; In this case, one would think that Moen would at least have directions on this feature. When it's pictured one sees a button, although if you didn't;t know it was a button it may just look like a little circle design. The faucet is called "temperature regulating" and this button is something some engineer thought of because uncomplicated isn't good enough. Here's the scoop: Turn it on from cold (12 o'clock) to hot all the way (6 o'clock) Then, if you want it even hotter, push in the button and reverse direction counter clockwise. That's right, you turn it like you are shutting it off, but if the button is pushed in that makes it hotter. When you turn it off-or close to off-the button pops out and it is supposed to go back to the original cold to hot. There you have it, except that the button sometimes won't push, it's hard to tell if it's actually pushed, and my husband doesn't believe that works at all. At this point, it's set to set it to suit all tastes. I think(but am not sure) that the setting it stays on is with the button pushed in, and the handle pushed back to about 4 o'clock. That makes it a bit hotter than the normal setting. But, as I say, that's just a guess because it's not odvious if the button is pushed in and I'm just letting well enough alone for now. I vaguely recall that when I got it I heard (or was told) that it was like this so if one than more people use it they can customize it. I guess that means that if the hottest isn't hot enough, this is a way to do it without turning up the water heater? Or, I guess one could open it up and actually adjust that little plastic part in there to change the temperature range at the source, which I'm sure you know about that. I think that's a standard thing on faucets. Thanks again for helping folks.

@@georgetteconstant9050 Thanks Georgette. I am going to research these as I have never heard of these types of faucets. Do they have an external power source to heat up the water?

@@ThisGuyProductions No, I think it's something or a setting in the value that overrides the temperature stop. Does the little plastic thing look like a disk with the area from say three to twelve (like a clock) cut out. So it doesn't have any external heating source, just lets you up the temp setting temporally. It's called a Thermostatic value. I finally learned that the handle all the way down (6) is cold, and up towards noon is hotter. The value lets you go further than that for hotter water, and then pops back out to normal setting if you reverse. I never use that feature, my usual setting is fine. Keep up the helpful handiwork and thanks.

@@georgetteconstant9050 Very interesting, thanks again Georgette.

Oh no! Did you install it upside down by any chance? I know that sounds odd to ask. I had a similar viewer with an issue because it was flipped.

@@ThisGuyProductions. No. I do get hot water as did before. Just loss of pressure.

Good call outs MR57LV. A handful of other viewers have passed along the same advice about free cartridges. Also, good idea to look for debris.

Thank you

That's because he didn't have to fight with it to get it out.

@@barbarazylema3584 I did have to fight with it some.

When replaced mine, my wife came home and thought a Scorcese film was on TV.

If it continues to leak, yes you should be worried, but if it came out just immediately after removal of the cartridge only, you are fine. It just means there was water still charged in the line.

Thanks for the tip.

I McGivered a tool using the correct sized spark plug socket, a long bolt thread matched to the tap screw, and some washers for spacers. Worked well, cost me nothing except for the bolt.

If you turn handle to the on position prior to removing it you are in good shape. TBH, I dont think it actually matters.

Can you confirm there isnt a small gap between the cartridge plastic and the cartridge housing? It sounds like it's either not flush, or perhaps installed upside down?

@@ThisGuyProductions I don’t think the cartridge is upside down, because the H and C are where I believe they belong (up top). Couldn’t post a picture. Oddly enough, I bent a paper clip into a u shape and was able to pass it thru the top and into the slots. The clip is either thicker, or may have bent when my husband was trying to get it in. I’ve ordered a new clip and I’m hoping it will drop into place. Thank you for replying !

@@carrie5260 Keep me posted. The clip may have bent, or perhaps it was the wrong clip? Was the package tampered with?

@@ThisGuyProductions the clip that wouldn’t fit was the original ... but my husband wasn’t exactly gentle getting it out or trying to get it back in. I ordered a replacement from Amazon and it’s coming tomorrow. I can see the slot that the lower ends are supposed to slide into. The paper clip that I bent slid in without trouble ... I’ll let you know what happens. Thanks again for the reply. BTW, your video was fantastic ! It definitely gave me the confidence to try the repair ourselves.

@@carrie5260 Glad to hear there is a resolution on the way. I hope that isnt your only shower right now.

Glad to help.

Hey Frank, the entire faucet may be defective.

Are you sure the cartridge is fully seated? It shouldnt be too hard to put in if so.

entire water to the house must be off

The entire house.

This Guy thanks buddy ! Did it a few months ago, thanks to this guys video took 10 mins

Thanks Tommy. I have also noted that in the video description. So much better than paying for it.

Hey Dave. Not gonna lie because that is when I’d probably all a plumber. They may need to cut out the bad parts to replace. Let me know where you end up.

Free is always best.

Thanks Luis, a few viewers have left similar comments. A few have reported success with this tip as well. Appreciate you.

That sounds about right. The shower in question hadn't been used in months.

Thanks. I forgot how I opened it. Did I use my teeth in this video? Sorry.

Is it dripping from the shower head or faucet, or from the handle? It sounds like your cartridge may be defective. Was there any scoring or damage to the pads on either side before you installed it? Either way, Moen will replace for free if you call them.

@@ThisGuyProductions I got the cheap cartridge returned it for the moen and problem stopped

@@ericmendez771 Good to know the cheap cartridges are problematic.

Mind Blown!!! I had no idea. I need to remember that. I have two more showers in my house with that exact part.

This is true. Just got off the phone with Moen and they are sending me another one. This is the second one I have gotten for the shower in 27 years. Great company. Call support.@@ThisGuyProductions

@@cliffsalisbury7714 Thats epic! Good to know cause I have another going out.

It could be that the cartridge is the incorrect one. Dumb question, but did you compare them to each other when you purchased it? The other issue could be that it was installed flipped. Let me know how it works out.

This Guy The part I bought was broken... Had to grab another one from Lowes thank you so much for this video and all your help!!

@@RolandaB So glad it all worked out!

Thanks SL Wide, I have added that blurb to the video description.

Did you rotate the valve. I have had a few folks comment that they had to rotate it to get it out. Also, did the retainer pin come out?

@@ThisGuyProductions it took some power to pull it off my husband did it when he got home but your video helped me greatly thank you

Thanks.

Agreed. This is my third home so I am totally familiar with the drill. The issue is that the builder used the most inexpensive parts possible when building my new home. The garbage disposal and water heater were designed for trailers. That's what prompted me to start this channel.

It really was.

Hey Mike, It sounds like it may be the housing on your system and not the cartridge that is the problem.

This Guy Thanks for responding! Can the housing go bad on its own before removing the cartridge

This Guy this was my first attempted to change it. I didn’t use anything drill or screw driver. The system is only 5 years old. It is leaking the same exact way

Thanks.

Thanks Andrew. That was one of my favorite parts too.

Thanks JST. Yeah, in South Texas we get our water from an underground aquifer so there are tons of dissolved solids in our water. I have stepped up with a serious filtration home system which has resolved any issues in that area.

Hey Brian, You are correct. TBH I didnt know that was a thing and didnt see it mentioned by the manufacturer. Can you provide some more details?

Thanks Butch. Lots of folks have shared that valuable piece of info. Please keep supporting us.

Ooh, it was pleasant. I am sure it helped my pores too.

I actually did this project yesterday and I felt like I was in a water park cause I got soaked lol I had to run and shut off the main ,but I fixed it lol

@@soniamuniz4309 OMG so funny. I bet the water pressure helped getting the old cartridge out though.

@@ThisGuyProductions actually once I shut the valve off ,that was when I dared to pull it out if not omg I would have been drenched

Plumbing 101 shut off the main

I've done about 5 of these and havent come across that issue yet. I guess I am lucky. It is a pain in the a** to pull them out sometimes though.

Yup, Thanks Tony. We have had tons of viewers provide that great piece of information. Thanks for sharing as well. If anyone can provide the telephone number it would be epic.

@@ThisGuyProductions In my case, I didn’t know what model of shower fixture I had, so I went to their support website to try to identify it so I could find the part. It had me upload a couple of pictures and then call their support phone number 1-800-call-moen. After they looked at the pictures, they gave me the part number of this cartridge and said they’d ship me one in 4-6 weeks. Since it really wasn’t an emergency repair, I figured, “why not, it’s free”, and waited the 4 weeks. Also, thank you so much for the video. I’m horrible with plumbing, and stress out every time I have to mess with it, but you really helped me fix the problem.