Thanks for watching! Glad it helped!

Thanks for watching and glad we were able to help! Enjoy your new fans, they are great fans!

That's awesome! Thanks for watching!

Thanks for watching and we're glad you liked the video!

That's great! You're welcome!

Thanks for watching and glad we were able to help! Enjoy your new ceiling fan!

Hi Danny! We're glad the video helped you out and saved you some $$. Good luck with the new house!

Thanks for watching! We're glad the video helped!

We're happy the video helped. As a newbie, what would you have liked to see in the instruction manual?

@@ceilingfans101 Better diagrams, to start. Clearer representation of parts and labeling. The written instructions were fine, but you couldn't always figure out what parts were being referenced by the diagrams.

haha thanks for watching and for the thumbs up!

That's awesome! Thanks for watching and we are glad we could help!! enjoy your new fan!

Hi Andres! thanks for watching!

Thanks for watching! Glad we were able to help. Enjoy your new fan!

Thanks for watching. Glad the video helped you out!

You are very welcome! Thanks for watching. We're happy it helped. Enjoy your fan!!!

thanks, Cole! Glad you liked it!

You're welcome. This is great to hear!

You're welcome, John!

That's great. We're happy to hear the video helped!

Thanks for watching! Hope your install went well!

Thanks!

Thanks for watching! We're glad the video helped!

Thanks for watching Jimmy! We're glad the video helped!

We are happy it helped!

thanks! 👍

Thanks!

Thanks for watching and glad the video helped!

Sorry to hear that. We would recommend calling Hampton Bay customer service.

You're welcome, glad it helped!

You're welcome!

how did it go? let us know what the issue is and we may be able to help.

you're welcome! thanks for watching!

Glad the video helped! enjoy your new fan!

Thank you for watching!

Thanks for watching!

Thanks for watching! Let me just get a disclaimer out of the way - i am not a licensed electrician, and you should always consult with a licensed electrician if you have wiring questions. That being said, if you have a red wire in the ceiling, chances are it is the wall switch wire. You would just need to connect the fan's blue wire (light power) to the red wire from the house. That should let you control the light from the switch. You will need to turn the light on using the pull chain initially, but then the wall switch would turn the light on/off after that.

Thanks for watching. A little fan noise is not uncommon for a brand new fan. Sometimes, the parts just need to run for a bit to settle. If the noise continues to be an issue, i would just double check that all the parts are connected correctly and that all of the pieces are completely tightened. If the noise continues, I would suggest calling the Hampton Bay customer service team. They are pretty good at troubleshooting over the phone and can often resolve an issue that may have been overlooked.

Glad it was helpful!

Thank for watching. We tried to stick to standard installation.

Thanks for watching & glad it helped! Which part of the instructions in the box gave you trouble?

You're welcome!!!!!

Glad it was helpful!

Thanks for watching! Glad the video helped!

Thanks for watching! I think this is referring to dimmer style speed controls. A variable wall control should be fine. You just have to make sure the fan is set to high speed with the chain before using the wall control.

You're welcome!

We didn't have any issues with the manual, but we're happy the video helped you!

Did you ever figure it out? I'm having the same issue any suggestions? Thanks

You're welcome!

awww, thanks!

Yes, our light kit is stable at high speed. i would suggest making sure that the switch cap is tightened completely, and also make sure that he compression ring holding the light kit are tight as well. Make sure not to over-tighten the compression rings, but they should be hand tight and snug to prevent vibration.

Hi Shane. Let me start by saying that ** I am not a licensed electrician, and if you have wiring issues, you may need to consult a licensed electrician. ** That being said, typically, a red wire in the ceiling is a wall switch wire. You can try wiring the fan's black and blue wires to the red wire. That should let you turn the fan & light on and off using the switch. If you have wired the fan fan's black and blue wire to the house Black wire, that should give your fan constant power and allow you to control it with the pull chains. The house black wire is typically the constant hot wire. If that doesn't help, I would suggest calling Hampton Bay customer service at 1-855-HD-Hampton and they should be able to help you trouble shoot. I would also make sure that the wire connections did not loosen or disconnect during installation.

Hello, first let me say that this video is absolutely amazing. My issue is the same as the above stated. I also have the additional red house wire and I'm not sure what to do with it. Are you suggesting that I connect the fans blue and black wires to the house red and black wire? I know you stated that you are not an electrician but any help you can give would be greatly appreciated!

Hi Benjamin. Thanks for the nice comment. So as you know, I am not a licensed electrician, and you should consult with a licensed electrician (for safety). That being said, typically a red wire is a wall switch wire. So you have 3 options of wire connections. 1. Fan black and blue wire to the house black (hot) wire. The house black wire is usually a constant power wire. (and use a wire nut to cap the red wire). Connecting the fan's black and blue wires to the house black would let you control the fan and light with the pull chains. or 2. Connect the fan's black wire to house black wire, and the fan's blue wire to the house red wire (switch wire). This way would allow you to turn the fan's light on/off with the wall switch. So, you would initially turn the light on using the pull chain, and then you'd be able to turn the light on/off with the wall switch. Or 3. Connect the fan's black and blue wires to the house red wire and cap off the house black wire. This would allow you to turn the fan and light on/off using the wall switch - you would have to turn the switch on and then set the fan's speeds and light using the pull chains - once the fan's speed is set you could turn the fan off with the wall switch and next time the switch is turned on, the fan should return to the last speed it was set to. DO NOT CONNECT THE HOUSE BLACK AND RED WIRE - THOSE 2 WIRES SHOULD NEVER TOUCH EACH OTHER. Hope this helps out!

Hi Benjamin. Thanks for the nice comment. So as you know, I am not a licensed electrician, and you should consult with a licensed electrician (for safety). That being said, typically a red wire is a wall switch wire. So you have 3 options of wire connections. 1. Fan black and blue wire to the house black (hot) wire. The house black wire is usually a constant power wire. (and use a wire nut to cap the red wire). Connecting the fan's black and blue wires to the house black would let you control the fan and light with the pull chains. or 2. Connect the fan's black wire to house black wire, and the fan's blue wire to the house red wire (switch wire). This way would allow you to turn the fan's light on/off with the wall switch. So, you would initially turn the light on using the pull chain, and then you'd be able to turn the light on/off with the wall switch. Or 3. Connect the fan's black and blue wires to the house red wire and cap off the house black wire. This would allow you to turn the fan and light on/off using the wall switch - you would have to turn the switch on and then set the fan's speeds and light using the pull chains - once the fan's speed is set you could turn the fan off with the wall switch and next time the switch is turned on, the fan should return to the last speed it was set to. DO NOT CONNECT THE HOUSE BLACK AND RED WIRE - THOSE 2 WIRES SHOULD NEVER TOUCH EACH OTHER. Hope this helps out!

Yes this helped tremendously!!! I actually did some research as well and was instructed in the same manner... So I wound up connecting the blue and red wire, black to black and white to white... Everything worked like a charm and my Mother (who I was installing the fan for as a surprise) is so pleased... Thank you again for this AWESOME video!!!

The White house wire should be connected to the white fan wire. Typically a red wire in the ceiling is a switch wire. If that is the case, you have a couple of options. You can either cap off the red house wire with an electrical nut and electrical tape, or you can connect the fan's blue wire (light power) to the red wire. That would allow you to use the switch to turn the light on/off. You could also cap off the house black wire and connect the fan's black and blue wires to the red wire. This would allow you to turn the fan and light on/off simultaneously. If you are not sure about wiring, we would suggest calling a licensed electrician to make sure the wiring is connected correctly.

The wires are tinned copper, so it's not an issue.

Thanks for the question. I would suggest contacting a licensed electrician. I am not a licensed electrician, so i can only give a guess as to your wiring situation. I would guess that one o the black wires may connect to a light switch, or may be a ground wire with insulation on it. The house wiring should include a bare copper wire. The only way to know for sure would be to have an electrician come out and test the lines. The electrician would also be able to advise how to ground the wiring if there is no ground wire present. Sorry, I know that's not much help.

**IF YOU'RE NOT SURE ABOUT WIRING, CONTACT A LICENSED ELECTRICIAN** Ok, that being said, the red wire is typically a wall switch wire. If that is the case, you have 3 choices - 1. Cap the house red wire and connect the fan's black and blue wires to the house black wire. Connecting the wires this way, disables the wall switch and allows for control of the fan via the pull chains. Option 2 - Cap the house black wire and connect the fan's black and blue wires to the red wire. This option would enable the wall switch to turn the fan and light on/off at the same time. Option 3 - Connect the fan's black wire to the house black wire and the fan's blue wire to the house red wire. This option would allow you to turn just the light on/off with the wall switch. Again, if you're not sure about the wiring, we would suggest contacting a licensed electrician.

Let me start by saying the **we are not licensed electricians, and if you have different wiring than what is included in the manual, you should consult with a licensed electrician to make sure the wiring is connected correctly** . That being said, a red wire from the ceiling is typically the switch wire. If that is the case, you can connect the fan's black wire (power wire) to the house black wire and the fan's blue wire (light power) to the red or pink switch wire. This would allow you to use the wall switch to turn the light on/off.

Thank you for your question. Let me start by saying that ** I AM NOT A LICENSED ELECTRICIAN AND YOU SHOULD CONSULT WITH A LICENSED ELECTRICIAN IF YOU ARE UNSURE OF THE HOUSE WIRING ** The Gray wire is probably the house constant supply. The Red wire is probably the wall switch wire. You should use an AC voltage detector to figure out which wire is constant and which wire is the switch. Typically red wires are switch wires, so you should be able to connect the fan's black wire to the gray wire (hopefully just a faded black wire) and then connect the fan's blue wire to the red wire. That would allow you to turn the fan light on/off using the wall switch. Then, you would connect fan white to house white (neutral) and fan green wires to house bare copper wire (ground wires). You could also just cap the gray wire with an electric nut and some electrical tape and connect both the fan's black and blue wires to the house red wire. that would let you turn the fan and light on/off using the switch. This is usually best for people that like to keep the fan at one speed. You would still be able to change the fan's speed using the pull chain. Hope this helps!

As shown in the video, the green from the mounting bracket and the green from the ball/downrod connect with the bare copper house wire.

We have to say that we are not electricians, and for any wiring issues that are different from the ones in this video, we suggest calling a licensed electrician to make sure the wiring is connected correctly. That being said, if you have an extra white wire, you should be able to cap one off and connect the other wiring as described in the video. Again, contact a licensed electrician if you're not sure. We really can't advise without actually being there to see what's what as far as the wiring goes. Sorry.

Need to know too

Me too

My question above should have added: when the fan motor is not running, hanging still? Maybe add: how to fix?

@@chefbambu9382 the fan shouldn't have any play when properly installed. If your fan is able to move at the base when not running, it sounds like the outlet box may be loose or something else is not tightened completely.

This fan has sealed bearings and does not require oil. Most noise can be attributed to a loose part somewhere. Make sure all of the blade arms and other parts are completely tightened.