HP Designjet 500 & 800 Error 86:01 AFTER Belt Replacement

Рет қаралды 109,961

Күн бұрын

Troubleshoot error 86:01 on your DJ 500/800 after replacing the carriage belt.
Here are the most common causes of error 86:01 on the Designjet 500 and 800 printers:
1) Worn belt 00:38 • HP Designjet 500, 800 ...
2) Belt installed incorrectly 02:42
3) Poor encoder signal/trailing cable 03:38
4) Improper belt tension 07:39
5) Gunk in the motor pulley 09:05
6) Displaced or faulty encoder strip 11:43
7) Service station installed incorrectly 16:34 • HP Designjet 500/800 S...
8) Faulty cutter 17:05
Store:
Replacement belts:
www.lpscomputer.com/collectio...
Replacement trailing cables:
(24" version)
www.lpscomputer.com/collectio...
(42" version)
www.lpscomputer.com/collectio...
Replacement encoder strip:
(24" version)
www.lpscomputer.com/collectio...
(42" version)
www.lpscomputer.com/collectio...
Replacement cutter:
www.lpscomputer.com/collectio...

Пікірлер: 78

@juliopadilla1693 2 жыл бұрын

I acquired a Designjet 500 that literally was rescued from the trash. It was outdoor, damaged by water, tree and plants debris, insect and rodent activity, belt melted, dust, dirt and tons of crusty old ink (which was the reason it was dumped). Several hours removing, washing, cleaning parts, replacing, and specially with this videos, The printer is up and running. Very happy with this machine and very satisfied that it was relatively easy to work on it. Thanks Bob. Hope you are well and healthy.

@northcounty5239 4 жыл бұрын

Thank you! I had the coding strip shift issue. I just moved the plate a little to line up the peg and it works again! You are the best!

@AleHand_ 3 жыл бұрын

My professor and I are trying to troubleshoot this error in the university plotter, I hope this video helps us! Thank you from Rio!

@Lorenzovanny Жыл бұрын

You made my day, thank you so much. A piece of plastic was inside the carriage, under the cover over the circuit board, i removed it and now everything works :)

@ADRIYOMAR 4 жыл бұрын

Solved HP 500 . Thank you so much for the video !!! From Argentina

@josephmarrone2601 6 жыл бұрын

hey thanks sooooo much!!! i had put my bushings in backward without realizing . i did exactly what you said NOT to and caused more problems then i had. huge help ! thanks again!

@LPSshowsyouhow 6 жыл бұрын

You're welcome :)

@juansoria3017 2 жыл бұрын

Gracias a ustedes por su apoyo

@ElToni88 3 жыл бұрын

Thank you! Just checked the machine and the belt is completely wrecked behind the carriage. Just ordered my kit from your site 🤞

@LPSshowsyouhow 3 жыл бұрын

Happy to be of service!

@hikvision1019 5 жыл бұрын

Excellent video. Many thanks Bob.

@LPSshowsyouhow 5 жыл бұрын

Well, thank you!

@ivonnepoisson2211 6 жыл бұрын

Hi Bob, thank very much from Argentina.

@LPSshowsyouhow 6 жыл бұрын

You're welcome!

@franzkarlvj 4 жыл бұрын

And once again a HUUUUUUUUUUGE thanks because it's exactly what happened to us, the printer was displaying a "chariot door problem", then l realized it wasn't running the whole way to the station because of the metal part no right on its place because the track wasn't aligned..., l understood what is was after watching this video !! What a big chance you recorded this one because then it was just working perfectly !! And it's really a great satisfaction when you see it working again, just imagine haha !! thx thx thx !!!

@LPSshowsyouhow 4 жыл бұрын

Happy to help!

@gtreadmill34 3 жыл бұрын

Very helpful Video. Thank you very much

@ukaszkucinski336 6 жыл бұрын

nice shown, greetings from Poland

@user-uj5lx4yh9n 2 жыл бұрын

Thank you! The carriage of 510s is toching stripcoder, when it moves to the service station. Thank you one more time!

@richardbraun9536 2 жыл бұрын

Great job, Bob! Keep my warhorse printing!

@Yafaiis7475 4 жыл бұрын

tq you bob wert for this video.....very2 appriciated

@catarinocatarino1491 Жыл бұрын

Thank you from Lisbon.

@l0ckcr4ck3r 2 жыл бұрын

Also pretty common... excessive ink mist build up on Trailing cable... they get sticky, snag and can bend... and rubber on the tube set getting brittle.. otherwise not bad round up of carriage axis shutdown ;)

@fareshelal 6 жыл бұрын

Thank you very much

@LPSshowsyouhow 6 жыл бұрын

Yer welcome!

@mg8718 5 жыл бұрын

Thanks Bob. I will order my belts from you when I need them.

@agh350 6 жыл бұрын

Hi Bob, Thanks. my mistake was not checking the encoder strip landing on the RHS of printer (Ink side). As you pointed out watch the head as it goes into the landing zone. Being a rather old printer all the plastic has gone bad & breaking up. Bought this for £150, have had to replace printheads & will be replacing the print cartridges due to age. Mainly used for printing drawings, but now want to start printing pictures & posters. Could I make a suggestion, when reconnecting the ribbon cables on the print carriage I damaged the connection strip, luckily I managed to sort this out, I separated the two cables & connected them on the second attempt. The foil detached from the membrane. Very Lucky. Again thanks. Either net does not work due to fault, card costs too much, so USB works fine. Cheers Ash

@LPSshowsyouhow 6 жыл бұрын

Yer welcome!

@tommclaughlin2470 5 жыл бұрын

Thanks for the great videos. I purchased the belt kit and successfully replaced it. I had other problems with the power supply , so I replaced it also. Now I have a curious problem. I can print with the printer but once I turn it off, i cannot power it up again. Through trial and error I have found that if I remove the left end cover, and then replace it , the machine will power up and work fine. Once I switch it off I have to go through the whole procedure again. Can you think of anything that would cause this?

@LPSshowsyouhow 5 жыл бұрын

Does the printer function if you leave the left cover off permanently? It may be a cooling issue causing that symptom.

@felixn.9629 6 жыл бұрын

Hi Bob, any chance you will be showing a 11:11 & Trailing Cable replacement video soon ?

@LPSshowsyouhow 6 жыл бұрын

We don't have plans for a video on the 500 trailing cable. The carriage end of the cable replacement is covered in our "500/800 Belt Replacement" video. Putting the TC on the Electronics Module can be made a lot easier by removing the 3 mounting screws on the Emod and pulling it out about an inch so you will have room for your fingers to put the cable in. Be sure to lift the connector clamps on the board before trying to insert the cables.

@felixn.9629 6 жыл бұрын

Thank you Bob ! That worked well ! Another tricky problem I have is, that the printer keeps wanting new printheads and the printhead calibration is aborted after printing only a small black bar rather than all the dots. Do you have any help for this issue ?

@juventinogonzaleznicolas371 Жыл бұрын

hola amigo tengo el detalle de actualizacion de firmware tengo una version muy antigua no se si tengas la version A.02.06 de un design jet 500 de 42" la pagina pide como minimo esa version para poder instalar la A.05.01 podras ayudarme con este asunto

@snounou6960 2 жыл бұрын

Hi Mr bob, I have the same error code after change belt carriage on my Hp 510.

@snounou6960 2 жыл бұрын

Hi Mr bob, I have the same error after change belt carriage

@microsystems2112 6 жыл бұрын

hello, I replace the services station for the error code 21.2.13 but now after replacing the error as came 86: 01. I clean encoder strip but the error is coming again. the carriage after initializing the first moment of the carriage stak ... help if u have any idea . the plotter model is Design jet T2500 MFP

@LPSshowsyouhow 6 жыл бұрын

Can you tell me the exact movements of the carriage up to the failure? Does the error occur a couple of seconds after the carriage stops or immediately after the carriage stops>

@juansoria3017 2 жыл бұрын

Hola cabezal tapado negro lo reemplace pero no alimenta tinta ploter 510

@michellepaina8864 3 жыл бұрын

Good afternoon Bob I have a T510 plotter giving the code 86:01, but there are times when it disappears, but when it is time to print the first pass of the car, the printing is normal, but when he is going to make the second pass, the right side of the print comes out shaking, what can it be?

@bobwert6982 3 жыл бұрын

Hi. The shaking carriage motion is likely debris in the motor pulley from a disintegrating carriage belt. Check the condition of the belt near the motor. You will probably need to replace the belt and clean the motor pulley. The belt kits can be seen at: www.lpscomputer.com/collections/designjet-500-800-belts-belt-kits and the replacement video at: kzfaq.info/get/bejne/es6hZKxzss-maGg.html

@juancanete2959 6 жыл бұрын

Hi Bob, we writte you from Cuba, we have a hp 500 wich after replace electronic module give us 01:12 error we try to reprogram eeroom but we can't find where to writte it the model number just de serial any idea, thanks a lot ur videos r very helpfull for us

@LPSshowsyouhow 6 жыл бұрын

Hi Juan, The only way to reprogram the Emod is by putting a service station in the plotter that came from an identical plotter and when the plotter asks what you changed, choose "service station". The plotter backup ROM lives on the ink supply station. The menu won't allow you to change the model.

@meiersson1 5 жыл бұрын

Hi Bob! I did everything that you explained in the video, I still have the same error. Is there anything else to keep in mind after replace the carriage belt? PD: excellent video, as always.

@LPSshowsyouhow 5 жыл бұрын

You installed a belt from LPS? Does the carriage always stop at the same place when the error occurs? If so, where does it stop? 800-959-1575

@adilcdz 4 жыл бұрын

clean your en coding strip

@user-bb9mg6it3p 4 жыл бұрын

nice My name is Gad Nathan from Egypt I am honored to invite you to share my experiences at my own expense

@hamzabengarrouh6789 2 жыл бұрын

I have a problem everything go smoothly and when the cutter begin to cut it stop after 15 cm of cutting and then I give me 86:01

@LPSshowsyouhow 2 жыл бұрын

We have a video addressing 86:01 after belt replacement. Please take a look at that video.

@CesarLopez-jl3mu 6 жыл бұрын

Hi Bob! I am a teacher of Drafting Drawing courses in Puerto Rico. I have a problem with the HP 800ps Desigjet plotter in the school. We began this school semester on August 14. When I pushed the on/off button , the green light flash a second just one time and nothing else happens. The machine was in a storage with A/C from May to August. Can help me in this matter? Thank you.

@LPSshowsyouhow 6 жыл бұрын

Hi Cesar. The power supply on this plotter has probably died. It is an easy fix. Take off the left end cover and remove the connector to the electronics module and take out the mounting screws on the PS and slide it out. You can order the PS at: www.lpscomputer.com/collections/designjet-500-800-parts-page/products/c7769-60145-r-c7769-60387-r-designjet-500-800-power-supply

@LPSshowsyouhow 6 жыл бұрын

The power supply has probably failed. See: www.lpscomputer.com/collections/designjet-500-800-parts-page/products/c7769-60145-r-c7769-60387-r-designjet-500-800-power-supply

@arbotexcortetextil4671 4 жыл бұрын

HELLO GOOD NIGHT I HAVE A PROBLEM WITH THE CABESAL OF AN HP 500 PLOTTER GIVES A SYSTEM ERROR 86:01 I WOULD LIKE TO HELP ME TO SOLVE I DO NOT SPEAK ENGLISH ONLY SPANISH PLEASE HELP

@rochellecrozier1781 10 ай бұрын

Bob, I cleaned the machine, checked the coding strip, checked the cutter wheels and everything is fine. I was able to print after that but that was a week ago. Tried printing today and am getting the 86:01. It tries to print but then says there's a paper jam when there isn't one. Any other suggestions of things to try?

@rochellecrozier1781 10 ай бұрын

I replaced the belt 2 years ago (thanks for your video and supplying the belt to help me do that) so this error is happening years after the belt replacement.

@LPSshowsyouhow 10 ай бұрын

What is the machine history? Has the belt or other parts been replaced?

@rochellecrozier1781 10 ай бұрын

Hi@@LPSshowsyouhow Yes, I replaced the belt and it has a new formatter (it's only about 3 years old). The print carriage is not quite 1/2 way when it says it has a paper jam, and this is after it starts to print and has printed a few times.

@joshuaolusanya3060 6 жыл бұрын

pls. where can I get hp500/800 new empty catridge

@LPSshowsyouhow 6 жыл бұрын

Are you looking for ink cartridges to refill with ink?

@joshuaolusanya3060 6 жыл бұрын

+Bob Wert yes.

@pog2648 3 жыл бұрын

If I lock the service station in home position it stays locked and I get 86:01 error. When I unlock it by moving the gears and plug it in. It glides smoothly however the service station gears make a grinding noises like they want to move but can't. I get error 21:10 Both when the service station moves from home position and moves back to it. I have replaced a belt and a service station so far.any advice?

@LPSshowsyouhow 3 жыл бұрын

If you un-mount the service station from the bracket, remove it from the machine, leave the cable plugged in, and boot the machine, do you still get error 21:10?

@pog2648 3 жыл бұрын

@@LPSshowsyouhow I took it off, left the green cable plugged in. And yes I still get a 21:10 error

@pog2648 3 жыл бұрын

@@LPSshowsyouhow could it be the trailing cable?

@LPSshowsyouhow 3 жыл бұрын

@@pog2648 Try slightly loosening the two screws that hold the service station motor onto the service station, and boot the machine.

@pog2648 3 жыл бұрын

@@LPSshowsyouhow I've tried this and the gears still seem like they want to move or are very jittery. It happens at start up the trolley moves on the belt when I comes back to home position it does the jittery thing again and still getting 21:10. This is with using a new service station

@shelby50411 3 жыл бұрын

One comment on these very old designjet plotters. why is it that home style inkjet printers are throwaways and noone repairs them yet these wide formst printers are not?. It seems there are msny of these old printers in circulstion and as you know a very popular fixable printer. But why do people fix them and not throw them away as they do with small office home printers. ? Actually these designjets msy be one of the only computer related tech items that dont just get tossed out just due to being obsolete sfter a couple years like every other comp related item.

@Wise_Dragon 6 жыл бұрын

error code 61:05

@LPSshowsyouhow 6 жыл бұрын

Are you using a Jetdirect ethernet connectivity card to connect to your printer? For the Designjet 500 printer with an HPGL/2 accessory card installed, remove the memory expansion DIMM. For Designjet 800, try a different memory DIMM, then see if the problem persists. 61:05 can also be caused by faulty connections between the carriage flex cables and the printheads. Clean the electrical contacts on the printheads and on the carriage flex cables.

@LPSshowsyouhow 6 жыл бұрын

System Error: 61:05 Problem Description: Error Processing Job. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HP-GL/2 file. Corrective Action: Try the following: Switch the Printer Off and wait a few minutes. Switch the Printer On again and resend the file that you were trying to print. If the Error Code reappears after resending the file, then try generating the file again and try to print again. If the file that is causing this error is PostScript, check if it is Binary. If the file is Binary, use AppleTalk to send the file to the Printer. If AppleTalk is not being used to send the Binary file to the Printer, then change the PostScript settings to Binary through the Front Panel (Set-up menu / PS settings / Encoding / Binary). If the Error Code continues to reappear, check for a new release of the Driver.

@juansoria3017 2 жыл бұрын

Alguien me podría apoyar no puedo ir diario me queda a 3 horas de distancia

@shoyabkhan5137 2 жыл бұрын

Plotter 430

@shoyabkhan5137 2 жыл бұрын

Hii

@shoyabkhan5137 2 жыл бұрын

Hp 430

@shoyabkhan5137 2 жыл бұрын

Hindi language mein kuchh in ke bare mein batao

@rameshswaminathan8898 Жыл бұрын

In tamil pls

@MegaJohnhammond Жыл бұрын

I had nothing but problems with my 500. Finally, one day I picked it up with my forklift and dropped in into the dumpster. Hasn't given me a lick of trouble since.

@DylanClements98 10 күн бұрын

Sounds like you did not maintain your machine properly.