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SOTA Electrical

SOTA Electrical

Күн бұрын

Today is the next part of my 'no warranty' job journey that I thought you might like to join me on. I am back at the customers house and I speak in person to the company in question.
Hope you enjoy!!
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WHO AM I:
I’m Adam the electrician based in the south of England (Portsmouth).
I make videos that show my everyday working life installing EV charging points along with other electrical installations hopefully sharing some useful information and tips.
VIDEO LINKS!!!
THE JET RACK - FULL INSTALL VIDEO
• How To Install The JET...
THE LED LIGHTING INSTALL
• Putting The Van Back T...
THE RACKING INSTALL WITH YOKE VANS
• Van RENOVATION!! Beaut...
GARAGE INSTALL VIDEO WITH A DUCT!!
• I took on an IMPOSSIBL...
Check out my previous video, there epic!!
INTERNET WALKTHROUGH
• THE ONLY Zappi video Y...
Please also find and follow us on facebook, instagram and TikTok!!
/ sotaelectricalservices
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This video is for entertainment purposes only.
#ev #electricvehicle #evcharger #electrician #house #home

Пікірлер: 189
@damienhanson4929
@damienhanson4929 Ай бұрын
Hi. I commented on this and said what you did wasn’t right. Fair play for going back and sorting again. A lot of respect for that. Everyday is a school day and we all should take advice and act like this 👍
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you mate appreciate that
@artisanelectrics
@artisanelectrics Ай бұрын
Well done mate - I’ve been there! Own it, do what you can to correct it and move on.
@ianperkins8317
@ianperkins8317 Ай бұрын
Well done. I'm glad there are principled people like you out there.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you 👍👍
@user-cx4ll4rj1t
@user-cx4ll4rj1t Ай бұрын
I love the way you declare your mistakes with constant self praise....... it's just the type of guy I am. You do realise if we wanted to hear it multiple times we can rewind and replay it, there is no need to repeat it constantly. Your work is of the highest standard, it is often perfect - do not get hung up on mistakes because we actually do realise you are human.
@sotaelectrical
@sotaelectrical Ай бұрын
Sorry I didn’t realise I said it multiple times
@meljen8592
@meljen8592 Ай бұрын
You’re a refreshingly honest man Adam,your customers are lucky to have you.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you 👍👍
@BULLEAD
@BULLEAD Ай бұрын
Well done for taking it on the chin. Well done for educating others.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you 👍
@sergiofernandez3725
@sergiofernandez3725 Ай бұрын
Glad to see you are making the install better. Keeping the customer happy and doing the right thing. Good to see you take pride with your company rather than some of those cowboys. Keep up the great work Adam
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you mate
@dermotcullen5263
@dermotcullen5263 Ай бұрын
Fair play to you Adam, not just for going back again and addressing the RCD issue, but for not dropping the Myenergi Rep in the do-do. Unlike those guys, you have come out of this with your integrity intact. Top man.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir appreciate everything you have said, have a great weekend 👍👍
@Dog-whisperer7494
@Dog-whisperer7494 Ай бұрын
Well done for going out of your way to put things right and admitting your mistake. The industry needs more spark like you. Respect to you Adam. 👍
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir appreciate your comments 👍👍
@topgazza
@topgazza Ай бұрын
I like your attitude and moral stance on the video as well as your work ethics. Be proud of yourself
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir
@chrisrice2598
@chrisrice2598 Ай бұрын
Actually a decent electrician on youtube who is not full of it. Well played mate
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir 👍👍
@bradleyarcher9840
@bradleyarcher9840 Ай бұрын
Absolute champion, I love your videos, love your working style and attitude towards everything and always try and fire off a comment or two. Keep it up big man, I’m at fullycharged at the end of the month and I’m going to nail them for this too as I fit a lot of these.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you mate, appreciate your comments, see you there!!!
@martynb9
@martynb9 Ай бұрын
Hi, I went to the Everything Electric Show at ExCel in London last week and MyEnergie were there and aware of your video. In fact when I asked if my Zappi should be connected to a RCD they immediately mentioned your video and said that you had misunderstood and the warranty refusal wasn't down to the non RCD issue. They proceeded to tell me it's fine on an MCB as long as it clipped directly and the internal RCD covered the need for one. I'm surprised they haven't contacted you to get everything straight. Fair play to you though for changing it if you thought it was wrong.
@sotaelectrical
@sotaelectrical Ай бұрын
That’s very interesting, they have not contacted me regarding the RCD at all and that’s a get out clause because I did not misunderstand the email that was sent to my client, it was clear as day.
@Sparks6078
@Sparks6078 Ай бұрын
Hats of to you for that. Held your hands up and said ok im wrong. I wish more people would do that.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you, well I’m only human 👍
@brianwood5220
@brianwood5220 Ай бұрын
I don't meet many people like you Adam. Your work ethics are what makes you an excellent ambassador for the Electrical Trade. Don't change mate. Thanks for sharing with us.
@sotaelectrical
@sotaelectrical Ай бұрын
Hi Brian, thank you for your kind words, and thank you for watching really appreciated 👍👍
@fluffycotton4683
@fluffycotton4683 Ай бұрын
Gained a new subscriber as you have an excellent mindset, no doubt your channel will grow, bless you 👍
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir, really appreciated 👍👍
@leekavanagh6898
@leekavanagh6898 Ай бұрын
Fair play for been honest, at the end of the day, we are always learning and figuring things out! With out making mistakes we don’t grow! Keep up the good work and videos
@sotaelectrical
@sotaelectrical Ай бұрын
Exactly agree with everything you said, thank you for your comments and for watching my video 👍👍
@effervescence5664
@effervescence5664 Ай бұрын
I wasn't try to pick fault on your previous video, just trying to avoid you getting into this exact situation mate. Honestly at some point I'd love to come shadow you for a day or two as you've got many different ways of looking at situations that I wouldn't even think of. Your integrity speaks volumes.
@sotaelectrical
@sotaelectrical Ай бұрын
It’s all good mate, appreciate you looking out for me. Well I don’t see why that can’t be an option one day for sure! Have a great weekend and thanks for taking the time to comment 👍👍
@alanhealy9900
@alanhealy9900 Ай бұрын
Adam, I really enjoy your videos, your presentation is excellent and very informative. Amazing, highly ethical response you have shown us and you have demonstrated great leadership in correcting this and sharing. Thank you , from Ireland.
@sotaelectrical
@sotaelectrical Ай бұрын
Hi Alan, thank you so much, really appreciate your comments, have a great weekend sir
@jamesshanley2804
@jamesshanley2804 Ай бұрын
Well done mate big respect all round 👏👏👏
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you mate
@jamesmoon5632
@jamesmoon5632 Ай бұрын
This is great someone owning up to mistakes. We all mistakes but generally nobody knows because we are not on social media. Good work subbed
@sotaelectrical
@sotaelectrical Ай бұрын
Yeah I’m a normal guy who makes mistakes just like everyone else so Il just be honest about it. Thanks for subbing, appreciate you 👊👊
@deansh8506
@deansh8506 Ай бұрын
Fair play for going back and rectifying. Also fair play for not hiding the fact that everyone makes a mistake and it's great that we all can learn from people's mistakes. We need to share our knowledge and improve our skilled trade! 👍
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you and yes I agree with everything you say, we should all learn from each other and not just criticise 👍👍
@HAelec1
@HAelec1 Ай бұрын
Good on you putting it right hats off to you. Another way round it could be mcb feeding rcd in the CU and shortening the busbar by two modules.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you and thanks for the alternative idea!! 👍👍
@garymurphy344
@garymurphy344 Ай бұрын
Adam is the Hero we never knew we needed!
@evanfpv
@evanfpv Ай бұрын
Your honesty has just earned you a sub 👍
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir 👍
@djoneselec5100
@djoneselec5100 Ай бұрын
Great to take it on the chin - what a star. I install a lot of myenergi and recently they've been very bad at customer service. With my first Libbi I was on hold for nearly an hour. fair play - great example. Really enjoy your content
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir, appreciate your comments and thank you for watching my content 👍👍👍
@mikew151Manhattan
@mikew151Manhattan Ай бұрын
top bloke for this turn around! very honest indeed
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir 👍👍
@DTech101
@DTech101 Ай бұрын
FairPlay mate well done 👍🏾
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you mate 👍👍
@YouTubeElectrician
@YouTubeElectrician Ай бұрын
Just commented on your first video then seen this. Fair play to you. We’re all human. It’s not the mistake you make, it’s how you fix it that matters. You can see in your other videos that you are always trying to install to your highest standards. Keep it going
@sotaelectrical
@sotaelectrical Ай бұрын
Hello mate, thank you appreciate your comments, il always hold my hands up if I make a mistake, it’s a good example to set. Hope your enjoying your Easter break and thank you for taking the time to watch my content 👍👍
@stranglx
@stranglx Ай бұрын
You deal with things with such grace Adam.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir👍👍
@esfae8250
@esfae8250 Ай бұрын
Genuine content and spark, That's why you get so much respect and not slated on Monday Club. Keep up the great work.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir! What is Monday Club 🤣
@esfae8250
@esfae8250 Ай бұрын
Secret Club :). if you know, you know.
@markyd2633
@markyd2633 Ай бұрын
Podcast Monday club
@sotaelectrical
@sotaelectrical Ай бұрын
@@markyd2633 I’m outside this secret club unfortunately
@richardwalsh5882
@richardwalsh5882 Ай бұрын
I commented about the RCD not being dedicated, but true to your word you have corrected the issue. Fair play. Not sure whether replacing the Zappi without waiting for the warranty installer negates the warranty on the replacement. I'm one of the warranty installers here so don't know what happens if someone else replaces it.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you, I am an approved installer for them so I see no issue 👍
@Bespokeelectrics
@Bespokeelectrics Ай бұрын
Really admire you going back and changing that back and putting it up on here. I watched your previous video just days after I installed a Zappi and I’ve gone back to swap it to an RCBO. Mistakes like this help other people learn. I’ve always wanted to do a KZfaq channel but I’ve been concerned about the negative comments. Fair play to you
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you for your comments, the reason I do it is to share info and knowledge, there are negative comments but put on your thick skin and don’t worry about the keyboard warriors, most of them wouldn’t dare make a video
@brogiesthemotorcyclist5408
@brogiesthemotorcyclist5408 Ай бұрын
Hi Adam, I had a Zappi installed by a NIC contractor during the residential grate scheme period. As a recently retired spark at the time of installation, I installed the 6mm SWA and cat5 cable to ensure the job was to my liking. I also confirmed with MyEnergi that only an MCB was required to protect the circuit and as it was SWA I was happy with this, (the NIC contractor was also happy with this as they were issuing the certificate) like you I’m somewhat amazed that they have now “moved the goal posts” and indeed they might be struggling to uphold this stance if legally challenged. Any how, this has lead me to change the MCB for a double poled bi-directional RCBO just in case. Great channel, keep them coming 👍.
@eddyeaze6858
@eddyeaze6858 Ай бұрын
Is that because the Zappi has a double pole RCD incorporated inside the unit, I had a similar situation with the Easee charger.
@sotaelectrical
@sotaelectrical Ай бұрын
Hello Sir, thank you for your comment, you done the right thing for sure!! Great stuff!! And thank you for watching, appreciate it 👍👍
@authuruksake969
@authuruksake969 Ай бұрын
@@sotaelectrical Congrats on maintaining your high standards and being honest about correcting your work on the rare occasion. INTEGRITY , something that is becoming a very rare thing these days... Earthing rods will be the next goal post being moved, "Ahh but you don't need them with this type of EV charger"... Only until there is a neutral fault on TN-C-S, Ahh but fit a GARO to solve this, only they can fail, trigger false faults tripping on/off, need replacing. Now some are saying just put in earth rod, even if the charger says one isn't required to avoid TN-C-S neutral loss issue... Give it a few years, 20th edition of regs will then mention all EV chargers must have ER's, so what then, do we now revisit all older installs ??? Well hopefully, by then people will have upgraded the original charger along with ER maybe. The way Zappi seem to be having some reliability issues, perhaps people might be on their 3rd or 4th Zappi TL-DR, can't keep up with all the revisions & changes on these bouncy moving goalposts - top stuff once again sir
@sotaelectrical
@sotaelectrical Ай бұрын
@@authuruksake969 thank you sir, I appreciate you taking the time to comment, hope you have a great weekend 👍👍
@user-ps2zr7jp6p
@user-ps2zr7jp6p Ай бұрын
So I'm not a qualified electrician and obviously not going to mess with installing a charger but your video did prompt me to go check the connection of the Zappi I have to the supply and fortunately for me it is installed with the correct RCD. But thank you for taking the time to make this video and big credit to you for owning your mistake. An excellent video!
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir!! Pleased your install is all good!! 👍👍
@se9225
@se9225 25 күн бұрын
Now (from a consumer perspective) it takes integrity & professionalism to publicly admit when they have erred in their task. Correcting and making good as well. I would use this sparky without a second thought - 5⭐ rating all the way.
@sotaelectrical
@sotaelectrical 25 күн бұрын
Thank you very much 👍👍
@gino2465
@gino2465 Ай бұрын
Buddy I recently did the installer training and cef supply the fitting kit . Be interesting to see what protection they sell.
@sotaelectrical
@sotaelectrical Ай бұрын
Will be interesting!! Let me know!!
@ashleybignell2366
@ashleybignell2366 Ай бұрын
That reg you read out is that car chargers must be individually RCD protected from another car charger (2 chargers can't share same RCD). Not that it cant be RCD protected along other circuits in the same box. Think of a split load board, nothing wrong with it. This came up on an NICEIC webinar. It's a reg that can be easily misinterperated.
@persona250
@persona250 Ай бұрын
You and the Nic have both interpreted the regulation wrong .
@ashleybignell2366
@ashleybignell2366 Ай бұрын
@@persona250I Guess Efixx got it wrong as well. Forward to 1:45 kzfaq.info/get/bejne/q9Rjfr1p173dXac.html & i think their knowledge of the regs is better than mine & yours.
@carlf6507
@carlf6507 Ай бұрын
I’ve spoken to the people on the JPEL 64 and they say it’s to be on a RCD with no other circuits. Reason being is a Type A RCD will not trip if more than 6mA DC goes through it. So you can end up with a magnetised coil which then won’t detect AC faults. So if the charge point is leaking 4mA the RDC-DD won’t trip as it’s designed. Then if other circuits are leaking they can take RCD over its tolerance and create a potential issue. So that’s why and if you speak to the IET/JPEL lot that’s what they will tell you.
@richardwalsh5882
@richardwalsh5882 Ай бұрын
@@carlf6507Precisely! The RDC-DD only prevents more than 6mA leakage being present, which means any more could still blind a Type A RCD.
@ashleybignell2366
@ashleybignell2366 Ай бұрын
If anyone cares to read the reg 722.531.2.101 in the original blue book & compare it the amendment reg 722.531.3.101 in the brown book you will see it changed from ‘protected by it’s own RCD’ to ‘protected by an RCD’. This cleared up the confusion & allowing to be installed in split load boards & those with upfront Rcd’s.
@danielwitheridge4295
@danielwitheridge4295 Ай бұрын
also as said before well done for going back and sorting it out doing the right thing is always costly but its right so well done
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you appreciate that 👍👍👍
@connordines667
@connordines667 Ай бұрын
Great video! Despite this now being common knowledge about upstream seem to be still some people refusing to fit upfront RCD protection! Hope AFDD for a 40a as that’s what my Energi require on there updated training
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you! We shall wait and see!!
@pauladams6909
@pauladams6909 Ай бұрын
I was one of sparks that was very critical of what you had done and also suggested using a AFDD. But hats off to you for owning up to a mistake. We have all I’m sure made mistakes I know I have it’s how we deal with them that proves what sort of sparks/person we are. I my experience when a job starts going wrong it keeps on going wrong and you just have to take on the chin. The job is extremely difficult and getting harder with all the regs and requirements we are expected to know and nobody really knows it all.
@sotaelectrical
@sotaelectrical Ай бұрын
Hi Paul, thanks for commenting, everything you said is true and I agree, il never claim to be perfect or know everything but il always do my best and put my hands up if it’s wrong, thank you for watching and engaging, appreciate it. Hope you have a great weekend 👍👍
@markyd2633
@markyd2633 Ай бұрын
Just proven yourself to be a Top man.......great vid catch you Sunday
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir, see you Sunday 👍👍
@jonathanireland2913
@jonathanireland2913 Ай бұрын
I have done this myself on a job. I always used a 2 mod RCBO in an enclosure next to a DB, but would keep seeing people on social media just feeding 2 EVCP from a shared RCD on a split board or in an elcosure. I didn't even notice the part about using seperate RCD's
@sotaelectrical
@sotaelectrical Ай бұрын
Thanks for commenting, yeah see everyday is a school day!! Have a great weekend bud 👍👍
@richard_in_rayleigh
@richard_in_rayleigh Ай бұрын
Excellent video. Did you have to go back to the other half dozen you featured to correct your correction? Have a great weekend.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you, and yes done all my remedials
@johnwaby4321
@johnwaby4321 Ай бұрын
That's the trouble to many changes a and you don't get the answers you want. Great to see you went back and sorted that job .. You will know next time 👍👍👍👍
@sotaelectrical
@sotaelectrical Ай бұрын
Exactly that, thank you and thanks for watching!! 👍👍👍
@jamieblatantsparky
@jamieblatantsparky Ай бұрын
Pure QUALITY PR you should start giving lessons to my energy , they are your Hager , they have been very quiet over this and that’s the worst thing they can do
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir, appreciate your comments and support 👍👍
@fester.
@fester. Ай бұрын
Well done. By the way what size afdd did you install
@jordanbeech12
@jordanbeech12 Ай бұрын
I'm going to show this video to anyone who wants a zappi. Bad technical support is not a good charger. The failure rate is higher than people realise.
@JonB_
@JonB_ Ай бұрын
This guy is a legend. Owning your mistakes and putting what's wrong right is what decent tradies do.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir 👍👍
@stephenboden3558
@stephenboden3558 Ай бұрын
Way to go Adam. Negative comments from people have an issue with something they would have done. All individual stuff. It's great to be honest for clients, rectifying our mistakes, or lack of information beforehand. I broke a glass protective shade for a fountain style chandelier. 😮. Probably cost £10.00 to replace. No they don't. £60 plus from the US. The job/ issue they had was flickering lights and a dodgy cooker switch,all sorted, until I accidentally time the glass. I'll pick up a whole set of lamps for just one glass as replacement. I know I'm doing the right thing,who else goes way beyond this sort of thing. I know I would appreciate an issue either g solved for no expense. Great video Adam.
@sotaelectrical
@sotaelectrical Ай бұрын
Hi Stephen, thank you sir, and good for you for doing what you done, it makes all the difference 👍👍
@AndrewLumsden
@AndrewLumsden Ай бұрын
👍👏 Perhaps you could also show the homeowner how to properly coil the blue extension cable neatly! 😖🤣
@sotaelectrical
@sotaelectrical Ай бұрын
🤣🤣
@electrician247
@electrician247 Ай бұрын
Fair play Adam, the RCD setup you originally went for didnt meet regs as you identified. A deviation on the certificate would be enough in those circumstances for me. With the electronic RCD in the product and I suspect less than 9mA cumulative leakage in the garage it wouldnt be any less safe imho. However your approach is better and credit to you for that. Myenergi are still way out of order especially so in contacting your customer in the way they did. Keep your chin up.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir, appreciate your comments 👍👍
@planespeaking
@planespeaking Ай бұрын
My Energy should just refund you for this, and protect their reputation. It will put people off buying their units. Really short-sighted of them, especially due to the fact they had actually seen your video.
@sotaelectrical
@sotaelectrical Ай бұрын
I’m happy to just move on now to be honest, but I do appreciate what your saying, thank you for commenting 👍👍
@tuboid001
@tuboid001 Ай бұрын
Great video, I will no longer be installing Zappis, Myenergi can do one, I will steer customers to a different charger, probably Hypervolt.
@alanbeard4871
@alanbeard4871 Ай бұрын
Well done for accepting there was a better way to do things and making the changes. Hopefully your video helps to get the message out on this regulation. It gets frustrating to loose business because others don't follow the regulations and communications on this one especially is very poor.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir 👍👍
@djgoode
@djgoode Ай бұрын
From how open and honest you have been it makes me want to use you instead of others. I watch another channel that is in a different field and they have been told it hurts the business by others and the channel and anyone who lives in the real world knows, mistakes happen it’s showing you man up and deal with them rather than just hiding it and as you said just delete the video like I’m sure some would. Top job.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you for commenting, really appreciate it, have a great weekend my friend 👍
@djgoode
@djgoode Ай бұрын
@@sotaelectrical you to. And a shame I’m over Yeovil way lol.
@sotaelectrical
@sotaelectrical Ай бұрын
@@djgoode il come do a charger for you if you need one
@djgoode
@djgoode Ай бұрын
@@sotaelectrical will keep that in mind have a few hoops to jump through first as I rent and the meter is still the old radio teleswitch based system so waiting on the landlord to give go ahead to swap even though it’s basically (as you will know) non choice. Then it will be agreeing a place to mount it hopefully the easy option that’s just straight out the meter cupboard back wall to outside. But knowing the landlord he will want it to the garage which is 10m or so. With concrete drive as I see what the electrician did before hand to get power to the garage. Plus other bits and bobs that may be totally fine but not how I’d do them and as I said before I’m just a KZfaq warrior DIY guy lol.
@sotaelectrical
@sotaelectrical Ай бұрын
@@djgoode well it sounds like you know your stuff to me!! Have a great weekend 👍👍
@thetruth6693
@thetruth6693 Ай бұрын
Can you get any more genuine than this guy. Love the uploads mate
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you mate 👍
@delspark
@delspark Ай бұрын
Fair play but as I said in part 1 you shouldn’t of had to change it in the first place myenergi are really letting down the installers that got them the dig new office, but it’s there product that will lose it for them. So far for me the most call backs and swap outs are myenergi not good
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you and I yes I know what your saying, I just wanted to get this done and move on, personal choice 👍👍
@adrianupnorth
@adrianupnorth Ай бұрын
Everyone makes mistakes - sparks are really, really bad at admitting them. It's good to hear that most people were polite in pointing it out. I'm fed up of the 5% who think it's acceptable to slate everyone.
@sotaelectrical
@sotaelectrical Ай бұрын
Absolutely of course we do, agree with the 5% comment 👍👍
@tuboid001
@tuboid001 Ай бұрын
Great video, I will no longer be installing Zappis, Myenergi can do one, I will be steering my clients to different equipment, probably Hypervolt.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you 👍👍
@kdenyer1
@kdenyer1 Ай бұрын
I am no sparky. But always think there is no need to be rude if someone doesn’t know something then be nice and explain how it should be done.
@sparksoverhead5188
@sparksoverhead5188 Ай бұрын
Moral of the story is, not install my energy EV chargers if they treat you and customers like that. Credit to you for owning to your mistake.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir 👍
@danielwitheridge4295
@danielwitheridge4295 Ай бұрын
Hi Adam my customer had a zappi fitted without an RCD up front if there are issues with the charger will Myenergy not come out and sort the charger because there is no up front RCD, just for clarity I didn't fit the charger and also the cable run does not require RCD protection
@sotaelectrical
@sotaelectrical Ай бұрын
Hi Daniel, to be honest I have no idea how myenergi will move forward with this, they may change their policy I honestly don’t know. If I find out anymore I will let you know 👍
@ashleybignell2366
@ashleybignell2366 Ай бұрын
I Think many aren’t reading the Indents on reg 722.531.3.101. It doesn’t need its own Rcd if the charger has an RDC-DD that complies to BS IEC 62955 built in. & the Zappi definitely has.
@sotaelectrical
@sotaelectrical Ай бұрын
The zappi definitely doesn’t, I have it in writing from them
@codenamenel
@codenamenel Ай бұрын
👍a mistake only becomes an error if you refuse to rectify it
@sotaelectrical
@sotaelectrical Ай бұрын
Agree 👍👍
@user-yk8oc9zk8v
@user-yk8oc9zk8v Ай бұрын
Omg 100 💯 qudos to you Adam .. what a great honest video … I’m new to the EV charger game as you know and I like The Myenergi Zappi as well but I think the way they are treating you is absolutely abysmal considering how much you show case their products and with your social Media presence… we all Make mistakes (and I would have to if it wasn’t for your videos) you think they would assist or honour the warranty in this case as you have said before there has been so many discrepancies in training of installing their products … Your work is second to none
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you for your kind comments, really appreciated my friend. I really hope your EV journey goes well and if I can help with anything in the future drop me a message, thanks for watching and taking the time to message me here 👍👍
@Calder1169
@Calder1169 Ай бұрын
It's a shame Elucian don't have a double pole RCBO, but interesting that the AFDD is DPole, I wasn't aware of that.
@sotaelectrical
@sotaelectrical Ай бұрын
Yeah I know, I have been told one is coming!! 👍👍
@gainmaster1
@gainmaster1 Ай бұрын
So what issue it was protected with MCB & RCD just not RCBO? Is it not the same thing?
@sotaelectrical
@sotaelectrical Ай бұрын
No it’s not I’m afraid, have you watched part 1?
@gainmaster1
@gainmaster1 Ай бұрын
@@sotaelectrical no but I will
@sotaelectrical
@sotaelectrical Ай бұрын
@@gainmaster1 hopefully that will help make things more clearer
@7755ian1
@7755ian1 Ай бұрын
Excellent videos, informative, well authored and easy to understand, but, would be easier if you could drop the music which seems to be in the foreground and not in the background, actually music not needed at all. Seems to be the norm nowadays where no one can speak without it playing, annoying. Thanks anyway.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you and thank you for the comments 👍👍
@jimgeelan5949
@jimgeelan5949 Ай бұрын
So over all you spark’s have to charge what you charge to cover your backside because if the regs change over night someone has to pay. And your a very polite person
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you sir
@r3co0
@r3co0 Ай бұрын
U say splitting the tails are not an option? Not necessarily true i used to use a splitter board that breaks in the supply from the house and u can supply both boards from that.
@sotaelectrical
@sotaelectrical Ай бұрын
It’s not an option because this is a garage board fed from the house consumer unit, there are no meter tails at this point
@persona250
@persona250 Ай бұрын
Real dirty from my energi . The lack of an rcd is not causing the warranty issues . Is this on the extended 60 month warranty?
@sotaelectrical
@sotaelectrical Ай бұрын
I’m not sure to be honest
@Baggiolyful
@Baggiolyful Ай бұрын
Making Electrical KZfaq Videos means your work will always be under constant scrutiny ! and fair play for going back over a minor issue in this case. It does say individually protected by a dp rcd. however if sparks were allowed to use there grey matter you can see this wouldn't of caused a problem from a design point of view being a 'garage' with minimal circuits and load. I would of let that one go if I'm honest and learned for next time. Keep up the videos and dont you get hot in that big coat all the time ?.
@sotaelectrical
@sotaelectrical Ай бұрын
Absolutely, I have dipped my toes in the sea of social media so I know what to expect, I could have let it go but I wanted it to be a future lesson for all. Thanks for commenting and have a good weekend 👍👍
@HenryOCarmichaelSmith
@HenryOCarmichaelSmith Ай бұрын
Why an AFDD when a RCBO would have complied?
@sotaelectrical
@sotaelectrical Ай бұрын
Because the elucian RCBO doesn’t disconnect the neutral
@HenryOCarmichaelSmith
@HenryOCarmichaelSmith Ай бұрын
@@sotaelectrical ah ok, looked like a fusebox at a glance
@authuruksake969
@authuruksake969 6 күн бұрын
Regarding Zappi & RCD/MCB... Here is Dr Chris Horne from Myenergi actually saying @ 20:25 just use an mcb... kzfaq.info/get/bejne/pptmZayLltSzg4E.html Admit it is over 3 years ago, but Dr Chris Horne - a Director who joined 5 years ago, Chartered Electrical Engineer and Fellow of the Institution of Engineering and Technology. He said - just an MCB will do
@sotaelectrical
@sotaelectrical 6 күн бұрын
Very interesting thank you for sharing 👍👍
@garypritchard865
@garypritchard865 Ай бұрын
You have put your hands, good for you, now move on. There is a lot of sparks don't know it all, nice vid mate keeping everybody up to date.
@sotaelectrical
@sotaelectrical Ай бұрын
Thank you, moving on 👍👍
@matthewlynes8322
@matthewlynes8322 Ай бұрын
All other contractors should invest their energy into combating these companies manipulating and destroying our businesses as opposed to slagging each other off online. We will all be dreaming of a job in McDonald’s by time the big players have come and carved our trade apart whilst we are all online bitching and moaning about others and their supposedly sub standard work
@sotaelectrical
@sotaelectrical Ай бұрын
Yes Matthew you are right, we need more unity. Thanks for commenting, it’s appreciated 👍👍
@iandonnelly542
@iandonnelly542 Ай бұрын
I really want one of mine to fail after being told by technical that I can apply 120.3 and 133.5. Genuinely annoyed on your behalf. Literally within the last month been told that this is acceptable. Clearly getting too big to care.
@sotaelectrical
@sotaelectrical Ай бұрын
Thanks for commenting 👍👍👍
@murrayelecify
@murrayelecify Ай бұрын
I’d of just kept it on the upfront Rcd it’s only a garage
@sotaelectrical
@sotaelectrical Ай бұрын
I know but it’s more info I wanted to share
@reecehorner3736
@reecehorner3736 Ай бұрын
My honest opinion is our manufacturers of these devices we install are rubbish, Hardy any rcbos disconnect the neutral, All should be double pole
@sotaelectrical
@sotaelectrical Ай бұрын
Completely agree 👍
@mickbitchum4664
@mickbitchum4664 Ай бұрын
Myenergi should of notified approved installers of the change, its not like we read the instructions on every install. A similiar thing happened when they stopped installers using the Harvi for grid limiting. Im just using a RCD/RCBO on every EVCP install now to cover my backside.
@sotaelectrical
@sotaelectrical Ай бұрын
Yes that was sneaky also! 100% I’m doing the same, thanks for commenting, appreciated 👍👍
@daddy6249
@daddy6249 Ай бұрын
Hi, I am in Australia and I have a question. Is there a reason why nobody seems to like using the Tesla wall connector ? I never see them installed in the UK. Why ?
@sotaelectrical
@sotaelectrical Ай бұрын
Hi mate, so we need something called PEN fault detection in this country and the Tesla charger is one of the only ones without it built in
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