© 2021 Institute for Healthcare Improvement.
Don Berwick, President Emeritus and Senior Fellow, IHI
W. Edwards Deming, one of the founders of modern quality improvement, invented the famous Red Bead Experiment to illustrate how typical managers try - and fail - to improve quality.
In this video, Dr. Don Berwick sits down with IHI Improvement Advisor Rebecca Steinfield to discuss what learning we can take away from the Red Bead Experiment about management styles and organizational performance. To watch the Red Bead Experiment, click here: • IHI Quality Improvemen...