Thanks for this explanation, my friend's door broke the other night, cylinder working completely fine, however latch will not retract. Looking forward to opening it up and carrying out repair.

SERVICE? How?....Cheaper to just replace than someone coming out to service a door lock every year surely?...you can buy these locks starting at about £30 upwards very easy to replace as a competent DIY person

You said "This is a much more expensive repair than a service once every 18 months would be. What happens on a service that is so cheap that I guess the gearbox is not opened? Would it really have prevented that part from breaking? I have just had a very similar fault - when the key is turned, the mechanism doesn't lock the door, and when I opened the "gearbox", I found that the exact same part was broken - that little rack of a rack & pinion mechanism had snapped. Actually, it's a double mechanism - there are two racks, apparently to divorce the operations of the outside and inside door handles - and on mine, one was broken, similar to the one you show, but the other one was also bent slightly - and it appears to be cast aluminium, which does not bend far before it breaks - so I'm lucky mine was still working at all. In any event, I can't see how it explains the fault I have - the key turns and turns, and the door doesn't lock - so the little mechanism that moves in linear slots, moved by the tab on the key cylinder, and blocks the lock tang in the locked position, is not working. It's at the lowest part of the mechanism, so maybe it was being interfered with by a broken piece that had fallen into it. I've got a new one on order - but I must say I'm not very impressed with the mechanical quality of the manufacture of this "gearbox". Thank goodness its designers weren't involved with the design of my car!! My car is 18 years old, and this door gearbox is only six years old, and as far as I can tell, does not get abused. I guess it guarantees an on-going sales channel for the manufacturers.

Thanks for this. I have a door that has failed, handle floppy on the upturn and will not go past horizontal on the downturn, and am considering whether there is anything I can do myself (I don't think there is) so a short like this helps immensely in getting a grasp of the nature of the problem.

Great advice! Saved me a fortune and it's not rocket science, thanks again.

These dont need excessive force to break ,they are just crap .

I appreciate your video,I think it's very helpful.

Thank you

My door latch is stuck in and although the handle lifts the door will not lock any idea as to what it my be

This is the same problem i have now , so this is a great help . Thanks

Anyone know how to adjust the handle please. There seems to be a lot of range when I press the handle down, it almost bangs into the keys it goes that far. This is a brand new door fitted 2 weeks ago. Thanks

Keep going mate. Destroying others and your own trade for a few freebies. 👍👍

I have got a similar lock. The key turns and the locking block moves forward but I cannot then get the key out and the door isn't locked. Do you know what is going wrong?

Thank You

My front door has automatic multi point hooks spring loaded that spring out into frame don't lift handle up as it's automatic and resets upon handle being pushed downwards

Could not stand the inappropriate racket in the back ground

Thanks for the explanation of the lock. In my case the jammed part is the DEADBOLT. The deadbolt is not parallel with the floor, rather it is jammed at an angle towards the floor. It won't retract or move, as a result the frame latch locks won't retract either. What would you suggest I do to get the door open to replace the gear box? It is a 1-3/4" thick door, 32" wide, inswing, with three hinges.

Good videos - straightforward and simple. Would just like the music to change now & again, or stop, as it can become repetitive and annoying.

What would be wrong with a mechanism if the door handle, when lifting to lock, won't spring back down to its normal position? Yet if pressed down, to open, it springs back up?

Howdy. This is what happened to my door. I can do the repair, but I can't get the door open to access the gearbox. Any advice would be great.

Thanks for showing the insides of the handle mechanism. My problem is trying to get the mechanism out. Although I've previously replaced the cylinder, I can no longer get it out. The screws and cylinder bolt are no problem, but the cylinder seems to be lodged in place by something and even a good tap won't dislodge it. It rattles, but won't move in either direction. I'm stumped. Not in the UK so I cannot seek your help.

So hard to find a specific issue with locks online but your vid is exactly what I have (even to the same sized broken piece) so thank you. Question is, can I reattach/get a replacement part?

How did you get the gearbox open? The one I had had all the screw heads melted down or something to prevent opening jt

I have a CES lock and the handle doesn't spring up any more.i have to manually do it in order to have the door close.any idea on why the handle doesn't spring up?

Anyone know what it means when a latch sits partial in out. Seems the handle doesn't retract or release the latch. The locks and multipoint locks seems to work with handle?

Hi. Thanks for the video. I had the exact same thing break and jam on my door. I managed to push the latch back with a piece on metal to get the door open and then took the mechanism off. I got the broken piece out of the back of the mechanism that was jamming the latch and put it back in the door (without the broken off bit). Now it all works fine again. Is there any reason not to carry on using it with out the little bit? Thanks.

the handle hole is the name

Hi. My Euro cylinder lock has jammed, the key is stuck and I can't turn it or pull it out. I want to take the whole locking mechanism out of the door but can't because I can't take the Euro cylinder out of the door. I also don't want to snap it out because it's a brand new ABS lock. Do you have any suggestions? The metal strip up the door is riveted to the gearbox, and I'm considering drilling the rivets out, but not sure if that will even work.

hi there you mentioned in the video a part had snapped and stopped the latch retracting how did you manage to retract the latch while the door was shut as I think this has happened and need to get the latch to retract so I can open the door and then fix the problem

Hello,i got problem with my door,outside handle open the door ,and im must lock door whit the key all the time .Please help me !?.Thank you

Hiya mate. I'm looking to automating a pvc door with a rfid reader. What do you recommend for the mechanical mechanism

The music is really annoying and unnecessary.

Hi

Era vectis are absolutely garbage mpls.

This is the problem now with you tube , you posted this video to be helpful and gain some customers , I have no problem with that , but as a locksmith myself with over 30 years in the trade I am getting called more and more to rectify problems with alignment / locks etc because someone came on you tube , watched a video and thought they could do it themselves. Most of the time they end up needing a entire new locking system etc because they fucked it up/lost a spring etc, costing them more money in the long run. ADVICE TO NON LOCKSMITHS WATCHING THIS. CALL A QUALIFIED LOCKSMITH most of us are genuine and honest tradesman who will not rip you off. Rant over.

these are unreliable af