I used to work at a crumble cookie as a quality coach. One of my jobs was to make sure "every"cookie that left the building was of crumbl cookie gourmet quality and talk to corporate about our stores quality. I noticed some cookies dough with a certain type of base weren't cooking all the way through, so I started temping all of the cookie right after they came out of the oven. From there I realized almost every cookie that we were selling never came up food safety and food standard temperature. I brought this up to my GM they told me not to bring in up with corporate, because they didn't want to get the store in trouble. I choose to bring it up to corporate against my GMs wishing because I rather " get into trouble" with the crumbl cookie corporation then with a food health inspector. The conversation I had with corporate explaining how the cookies weren't tempting to food standards ended with them just basically telling me that's how they're supposed to be. Corporate told me to tell the customers " Here at crumbl cookie, our cookies are freshly baked and gourmet! They are golden and crunchy on the outside with a soft moist warm center!" ---- I quit my Job that month.

I thought I had a sweet tooth until I went to crumbl and realized there is a level of sweetness that I could not handle.

I've delivered them through Doordash before and thought the box seemed awfully heavy for a dozen cookies. This completely explains it.

"How can you mess up a cookie?" Crumble: "Hold my sprinkles"

Mfs really said "you don't like your cookies medium rare?" 💀

I went to crumbles, and when I saw the price for one cookie, I crumbled and got the hell out of there.

This is like the calmest dude you can have an argument with💀💀

Crumbl must be different everywhere 😭🤣 cuz here they have them so hard I could pitch to babe Ruth 😭

"Every single cookie has atleast two sticks of butter baked into it,i say baked but things arent even remotely cooked all the way through" -Stanzi Potenza I think

“Get closer to me right now”😭😭😭

Yeah.. No.. Raw egg and raw flour from not properly baked dough = possibility for salmonella poisoning. How does this company clear health inspection?

thank god i saw this video in time! a friend had recommended it to me and the flavor was legit my favorite flavor, but i had procrastinated ordering (as i do with most things). Your video has saved me not only a hefty sum, but also from wrecking my already fragile health

As a person who's worked as a pastry chef. You can cook a cookie all the way through, still be moist & still have flavor.

"I like my salmonella dead."

My Dude was WARNED...😂❤

They are SO GOOD THOUGH

Medium what? Nah I'm demanding a refund as soon as i hear medium rare n cookie in the same sentence

I worked at crumbl cookies. The problem is that they didn't let the cookies sit on the tray for a few after actually baking them, so it never thoroughly baked. They just put it straight from the oven to the warmer/fridge

I'm glad there's recipes online for just about every flavor they crank out.

"Come here." "Get closet to me right now."

As someone who's in the business of cooking biscuits, which are close to cookies, I can confirm that the cooking process does indeed destroy the flavour and mutes it significantly. That doesn't mean you make "medium rare" cookies, it means you have to double the flavour ingredients in order to get the flavour you want AFTER the cooking is finished. These people have no idea what's going on.

His friends: “please don’t go to crumbl-“ Him: “so I went to crumbl”

At my crumbl cookie where I live, they only have six cookies a week. That crumbl cookie had way more than six which confuses me very much so.

Crumbl really makes you crumble out there with those prices! 😭💗

"You don't like your cookies medium rare?" "No because then the salmonella is too overdone, you know?"

"come here". This brotha is my new favorite person 😂😂😂😂

Exactly! I usually LOVE sweets, but Crumbl is just… different.

Crumble cookie is too sweet for me like a half of one those cookies I eat and I'm already tired and sleepy ...its it to sweet for me.

Do not let that man bake another cookie if he's going to use the words "medium rare" to describe a baked good. That's not a human, that's a chaos monster

"The cookie's RAAAAAAAAAWW!!!" -Gordon Ramsey

That's why i love at Chip City Cookies!! I promise as a person who is not really into cookies, I'm now hooked!! I never tried Crumbl Cookie and this video confirms why I'll never eat them!!! Thanks Jordan!!

Crumble literally aimed to make their cookies Jordan unaproovef" because they said, if he don't like it, they won't have to hire an armed guard to protect the recipe.

Ex employee here, they are timed in the oven and youre not allowed to change the time on it. Its supposed to sit on the tray to 'bake more' too. I cannot tell you how many cookies i sent out that were basically dough

Wow, my crumbl cookies are incredible! They’re actually cooked all the way through and they taste pretty okay. They are a little too sweet but that’s it they’re really good

Thanks for the warning. Your concern, along with freely imparting your knowledge, is one of the many reasons I watch your channel. Thank you.

Bro every time you say “come here” I start dying 😂😂😂 Thanks for the 4.1k likes 😭😭

Even without the health code violations, no cookie is worth $10.

Thanks for saving my time and money, now I know I don’t have to waste them and rather just enjoy delicious freshly baked warm cookies and muffins at home. Ben & Jerry also say hi.

I dunno, their churro cookie is to die for!

I swear every time I see people post about these cookies, I think to myself, "Those cookies do not look cooked." Thank you for confirming this for me 😊

Their cookies are literally like eating overly sweet play dough.

The crumbl where I live made 15 year olds work until 2 A.M. on school nights

Yeah you just earned a new subscriber. You guys are so entertaining to watch and I can tell you truly enjoy Beyblade. Can't wait to see where your channel goes from here!

If those sugar cookies at Walmart with the pink frosting and sprinkles are cooked all the way, the stores cookies should be too. And those cookies at Walmart hit different.

The flavor of the cookie comes from a reaction between the sugar and the heat called the maillard reaction. Through this reaction, the cookie hardens, turns brown, and gets its distinctive smell and flavor. You need to cook a cookie all the way through to unlock the true flavor of a cookie.

I LOVE how Crumbl makes there cookie 😂

Sounds like my high school cafeteria cookies. I don't miss them.

Former Crumbl Employee here. The way Crumbl cookies are made means that when they're fresh out of the oven the inside is still baking for about 20 minutes or so. Typically they let them set on a rack to finish, but sometimes during a rush they'll push them faster, which leads to the unfinished center. They straight up don't solidify in the middle before then, and you're not supposed to serve them until they do. I tested this while I was there too, having a cookie fresh off of the pan and then trying again after 20 minutes and an hour. You got served an unfinished cookie. Holds true for most warm cookies btw

When Jordan said "did you just refer to a cookie like meat?" And put his glasses on cause he needed to SEE the bull the worker was bout to say. Lmao

This man is all facts! 😂 Honestly don’t know why there’s such hype for these cookies.

Bro has a story for everything 💀

Isn’t it ironic how they call themselves crumbl cookies when their cookies are so undercooked that they don’t crumble?

That’s sounds really good actually

I like em, the lemon one is really good

"you don't like your cookies medium-rare?" I would have started throwing hands if I heard that

The facts that he says “come closer” and I slightly move the screen towards my face-

Only Jordan would ARGUE about a cookie😂😂😂 I don't like them either! COOK YOUR COOKIES 😂😂😂

Oh no!!! I love crumble. Never had this problem before. Sorry u had to go through that tragedy

plot twist: the flavor they wanted to keep was salmonella

Ex Crumble Employe here. Half of the workers thought something was wrong with our cookies as they kept coming out almost raw for several weeks. Our manager did nothing about it, eventually called an oven person, didn't fix the problem. The recipe is meant to underbake them. They are made so big and so sugary that they don't expect you to eat it fully the first day. If you let them set for a day or even sit in the warm box for 10-15 minutes it is so much better and still tastes the same. Was not proud of working here. The number of concerns I had for the customers or number of calls we had about our cookies were huge stressors and made us as workers look bad. P.S my location's manager was 20 and the owners were new parents who were constantly busy with their kid versus the store. Yeahhh no.

I haven't gone to our local one because I heard they are quite expensive. Thanks for letting me know they aren't fully cooked! We have another cookie bakery in Yuba City called the Cookie Tree. They are so good...not cheap, but worth the money!

Jordan saying "cook" instead of "bake" triggers my inner chef and baker simultaneously.

Baker's tip: If any of you want three dozen cookies that are moist and safe to eat for less than the price of one at crumbl cookies, just find a recipe with brown sugar in it. As a bonus, they don't go stale as quickly. Also, they will taste better

I've heard so many people have this experience, it's never been a problem at my local Crumbl

I know a beautiful young lady who is bringing Crumbl cookie stores to this area . She brought in a box of cookies but there were only four in there . Of course I was all smiles and very thankful but thinking to myself what a Jip . After I visited 1 of her stores and seen the price I immediately thought WOW she’s absolutely beautiful generous and giving.

i get crumbl when i go out of town and its super good - idk where you went lol

he's like that older brother giving you tips based on his past experience

Agreed, their cookies are RAW in the center. How are they even FDA approved?

I completely agree. I thought i was in a different timeline all the sudden where people think gross, raw things are yummy!

Crumbl is fire where I am- maybe the one near you doesn’t cook them through enough and thats stupid but crumbl is the best cookie place in my opinion (if you find one thats cooks it completely-)

It's all hype, tiktok is a dangerous place

"You don't like your cookies medium rare??" 💀💀💀

Omg they are so good I had a strawberry short cake one it's sooòoo good, other cookies just don't hit the same

I need to try it now! Listen, I might be nuts but I love my cookies medium rare!😂

they’re putting a crumbl cookie next to my work and tbh i’m terrified lmao. also ig i’m gonna avoid *anyone* who talks about cookies like they’re meat istg

Trust me as a former employee of crumbl, they are super scummy. They treat their employees like trash, they overprice their cookies, and they have broken a couple laws that I can think of.

Very much noted. I’m not tempting fate with that... thing

Must be a location thing. I've never had that problem with my Crumble Cookies.

Local bakeries hands down will always have your best cookies without breaking the bank.

Why is his voice so satisfying tho

Yes, you just sold me a cookie! Now I have to find a Crumbl. I want my cookie "rare", doughy in the middle. Yeeees!!!

Straight RAW! Nope i aint paying for an undercooked cookie! The carrot cake cookie is the only cookie thats exceptable.

I died when he said “The flavor stays in the cookie” 😂💀

“Come Here, Get Closer!” This guy is Hilarious 🤣

I love it when he says come here and get closer😂😂

One of my customers sent us Crumbl cookies and none of us could handle the sweetness of them. They are ridiculously sweet. I brought them back home to my grandparents and they enjoyed the hell out of them. 😂 I was like “you both are crazy”. I actually would’ve thrown up if I ate just half of one.

"How can you mess up a cookie?" Crumbl Cookies: "Yes"

Yes never touch a crumbl cookie. I say this as an employee. Now in my store they’re never “moist” in the middle. Obviously they didn’t fix their baking instructions based on location (since elevation above sea level, humidity, and a couple other factors do effect baking) and they underbaked them. They can indeed bake out properly and you just went to a bad store with worse employees. The reason you don’t want crumbl is because they’re complete crap, ridiculously overpriced, and you get like 3 days worth of your sodium and sugar intake in a single cookie.

Nah, I'll just stick to baking a pan of brownies every Sunday before HOTD. I make "triple threat" brownies using Great Value brownie mix, chocolate chips, peanut butter chips, and caramel chips. Pro tips: use a disposable foil pan lined with parchment paper so the brownies don't stick and fall apart. Lift them out of the pan to cool. Set the baking temp to 325 instead of 350, and bake for about an hour to ensure they cook all the way through without burning the edges. They're fudgy, dense, and almost cake-like... Perfect for watching your fave show!

If this is the Crumbl norm, I'm a lot more thankful of the Crumbl around where I work cause their cookies are near perfection. They're right next to a Cold Stone, though, so I guess the competition forced them to.

That's what happens when two tech guys who have never baked a day in their life start a cookie company.

This is our message to find your favorite small bakery and set up a schedule of buying cookies, share them, donate them to someone, eat them, but invest in small bakeries!!! They need us!!! And they always ensure their goods are baked well, if not they will typically hold themselves accountable! Business is better this way💕

Well, that's just how the cookie crumbles...

that was either an on-the-spot bs or some line corporate wrote for them to whip out

The second you see an employee look worried about you eating their store's food that's when you either refund it instantly or just never go back

Have you seen the nutrition facts on their cookies? The amount of sugar and salt they put into just one is mind blowing 💀

I use to work at a movie theater. We had tiny flatbread pizzas. I always wondered why we were so skimpy with the ingredients. So I went full load with them. Only to have 50% of customers complain that the toppings were cold and not cooked. Sometimes trying to go too big and too fast doesn't work. They need to make their cookies smaller and cheaper in order to fully cook. It's a shame they haven't realized this years latee

I hear so many things about crumbl, the one in my town is insanely good, like never had a bad cookie there

You know it's serious when Jordan tells you to get THAT close without a "back up; not that close". . . He needs you to HEAR him on this!!! 😂😂😂

crumbl cookie is the only time ive actually felt a stomach ache after eating a cookie. i dont get stomach aches very often