If you are interested in Air India’s Economy Class product check out David’s review: kzfaq.info/get/bejne/ntWFg8p5zb20Z30.html ✈️

As soon as the crew recognised you, I knew this was going to be all good "crew experience "for you. The real experience would be when crew didn't recognise you.

In my experience people expect too much from Tata in air india case The expectation that a airline will completely overhaul in 1 year or so is ridiculous Give them till 2025 or so to see complete change in whatever way it happens

Aircraft urgently needs a refresh, worn/damaged panels replaced etc. Key difference with crew is their motivation; obviously keen to please, I hope their enthusiasm lasts. Great video as always.

Would strongly advise waiting for Air India to refurbish their cabins to get a more accurate image of the newly improved service.

Middle Eastern airlines became rich ferrying Indian passengers too and fro from India to middle east since they were allotted more quota compared to the other private arilines of India by ministry of civil avaiation. Since Air India was also dwindling in crisis due to mismanagement and burgeoning loss the airline such as Emirates , Qatar and Etihad took over its share of passenger as well. Hopefully Air India will again reclaim its lost throne as best full service carrier as it used to be in till 70's. 🍻

My Conclusion from this : EVERY TRANSITION TAKES TIME...at least 2-3 years...(minimum) All the best Air India. Keep up the good work. However they need new uniforms... I'm a designer myself and Tasneem Ali has done a fantastic job on the livery and brand identity in general. Its bold, refreshing and modern. Very India.

My friend travelled from the UK to India on an Air India last week. He was seated at the back of the plane. When it was time for food, by the time the galley trolley reached to his seat, the flight attendant told him all there isnt any food remaining. He had to travel without food for 9 hrs. How can an airline company make such a mistake after charging the passengers inclusive of meal service? There still requires a lot of improvement in Air India.

Im fairly certain that if you werent a large youtube , the "soft" experience would be very different. Honestly I think that once a host/hostess recognizes you, you suold also pay attention to how they treat other passengers, not just yourself. That would give you a more balanced view

When I went on air india the staff were really nice.A passenger infront of me had cerebral palcy and was struggling to eat , but this wonderful flight attendant hand fed the passenger . The staff were great and kind but the only problem was that the infotainment screen wasnt working for the whole flight (10hr flight )

The staff seem to be making the best with what they have. Hats off to them. It’s better than the staff being as broken as the plane 👍

Still many indian passengers are depending on Emirates Qatar and some European airlines because of the bad experience from Air India by previous management but things are changing lot to change yes it takes time but finger crossed Air India is on the right track hopes to see Air India with or among the best Airlines

Not the biggest fan of the new livery, but I'm excited to see Air India transform into a world class product. Blue skies to them, and I hope they kill it in the global stage.

I took an Air India flight last week (short haul, economy) and I was pleasantly surprised. Hot meal for a 1 hr flight as well as a very friendly and attentive crew. Same with the ground staff. I’d definitely book them again if there wasn’t the terrible airport security in India

Love to see the airline back on track. It's not so easy to replace interiors of 10+ years old aircraft in a short time, but it is more than good to see the motivation and hospitality back on board! Great vid Josh!

I think it was nice that the whole crew showed up to help you with your passport incident. Not so sure on your service now that they knew who you were and what you could do for their PR. Glad you arrived safely. See you on your next adventure.

Will Air India succeed? Let me know! Also feel free to follow me on instagram.com/gotravelyourway for daily updates! 😊

Amazing work once again, I love how you tend to give airlines a fair go even though you might have had not so pleasant experiences with them in the past... unbiased and fair journalism serving the consumer! Well done Air India!

Good to see AI on track to becoming a leader again; way back when, Air India was the Singapore Airlines of the 60s and early 70s. And I doubt any airline ever, before or since, could match the incredible cabin decor of the early 747-237Bs! Wild, baby!

Thanks for the review Josh!! I'm a crew of AI.. It's these positive reviews and constructive critisms which motivates us even more to serve all of you in the skies with our best.. Please fly with us again soon. ❤

Good to see the improvements. I am hopeful. I know everyone has an opinion, but I like the new branding that will be rolled out. Glad they kept a modernized version of the Maharaja. Curious, your destination was TLV but the map in the video showed DXB. B-roll from another video?

My recent experience despite not being a famous KZfaqr was very similar. Excellent crew, warm, diligent, friendly, and very attentive! The hard product was still pretty dilapidated, though. Which I openly stated in my recent candid vlog of the experience... which in turn seems to have angered one Air India fan enough to actually send me a detailed *email* listing bad reviews of American Airlines that had similar issues to my Air India flight. Although not a single flight with all of the hard product issues I had on my one Air India flight.😂 but nevertheless, Air India is definitely on the right track!

Definitely Air India will be back when Respected Mr. Ratan Tata is there

Your timing is perfect Josh. In September I'm flying business class with AI from LHR to DEL and I too am dying to see the improvements that AI has to offer!!!! I hope to not be disappointed. One thing I do expect is maybe a old and tired aircraft, but look forward to everything else.....

Last year when I flew to India the plane was old. But the crew were very young and eager to serve. Had loads pf food and drinks. They told me that due to the entertainment systems not working they are seeing customers asking 35% more in services, and they are happy to provide. Landing in New Delhi airport was a horror show.

As far as the hard product is concerned, I am still not sure. They would have so many different products in the future. 4 different types of 777s (Delta's, Etihad's, Singapore Airlines) leased with Air Indias newly introduced cabins for their 777s. So that makes it five different 777 cabins. Then you have the A350s, 6 of them with the Aeroflot cabins and the rest 34 to be delivered with the new Air India Cabins. You just don't know what hard product you would get if you decided to fly long haul with them.

Air India has tremendous potential. With their direct flights to India from America, it can really get a lot of customers if they up their game next year with the new planes and improved service. Looking forward to it.

Hope they are now part of the worldwide check-in system. Once I traveled to India via Frankfurt (first leg LH) but I had to check-in to the Air India flight over there. It was a bit annoying (happened about 8 years back)

New livery of Air India looking pretty good.. Become my favourite along with Air New Zealand, Air Greenland, Nok Air and Air Riyadh

Good to see you back on Air India, and thanks for your honest feedback. I wish you had covered the recent Air India rebranding event in this video and tell something about it

Agree, Maharaja is back. I experienced the same travelling Newark-Delhi route. Crew is highly motivated and so is the customer service over the phone. The obvious improvements required are the in-flight entertainment and also upgrading the planes... and that clearly will improve once new planes are put into service.

Thanks for the review Josh! AI gives us the best service for sure. Sometimes they even let us find their planes at the airport for them as we cheerfully run from one boarding counter to another. It’s such an awesome experience _ feels like a crew member 😍😍😍

The staff seem so friendly now! It's so good to see! I'm hopeful about Air India's future. I remember in the past, Air India staff used to be so rude and unbothered!

I think if there is a wait on new planes to come through, then they need to organise some deep cleaning for the current fleet. Around the 5:00 mark, you could see the accumulated grime in the crevices and around the power outlet etc... A thorough clean and some cabin maintenance would go a long way to get them by in the medium term.

Your airline reviews are the best. Far better than the other KZfaqrs who will go unmentioned at this time. Keep up the good work, also any possibility of doing a new review of Tunisia air, a return trip where they guarantee your safety?

Yes another sensational review young Josh. Loved it. Fancy losing one's passport! Ha! Great to see such fabulous improvements with Air India. Thank you for showing us this! You are a champion.

When you see crew motivated happy to do the job then you know the Arline going forward ! Unfortunately the Arline was so corrupted in the past that definitely that had effect on them ad they performance ! I know Air India order many new aircraft so definitely future look bright ! Good to see Air India getting better

Josh, you are too kind about that dinner! That looked like two chefs who cooked two products and never collaborated what would go with what!

I was curious if your glowing report of the crew during the flight was due to some of them recognizing you or was it genuine. Your summary from the hotel let me know it was real and Air India is on its way to returning to days of old. Add their new colors on the planes that was announced earlier this week shows the "Tata Effect" is taking hold. Let's hope it continues.

Nice review josh. Very recently Air India revealed their new logo, brand identity and gave the first look into their brand new cabin. I hope you can cover that in a separate video.

The upholstery, the carpet... what a priceless décor! It has the feel of someone's front room. I hope that orange and pale beige doesn't change.

time flys by so fast! i can't believe the 787 is over 10 years old. seems like just yesterday when it came out

How scary you couldn't find your passport. It's good to see you enthusiastic about the flight. Sounds like the food service has improved drastically

You say your flight was from Delhi to Tel Aviv but at 10:34 the end marker is placed on Dubai. Was there a stopover?

Air India will be an airline that will become air line of the choice. I have been following this airline for long and seen unprecedented changes and improvement. Previously the staff had no accountability and the management both stationed at the airports and other places were extremely corrupt. It was common to buy an economy class ticket and get upgraded to a business class. Now it has more or less disappeared as the new management is focused on the revenue loss. It is a question of time and not if the airline is moving to become one of the greatest airline

It’s good to see Air India under new ownership with the Tatas. There was a time when both Air India and Pakistan International were the pioneers of air travel and quality of service from the subcontinent. It’s sad to know that PIA hasn’t done anything due to whole multitude of issues.

14:50 I wonder what kind of service that woman received on board the plane.

New Josh Cahill video? Hell yeah ✈️

Cabin reminds me of Lufthansa cabins, 747's looked just as old as well. 😅 As long as it's clean it's usable, but more modern cabins would be nice.

Hope they will upgrade all their seats, ground staff in Indian airports need to improve as well

Another great review Josh. It must be 20 years since I last flew Air India and I've never particularly wanted to since then. You might just have changed my mind😃

Shame the crew recognised you. However great to see Air India making big steps in the right direction to getting back to where the used to be

I'm really excited to see how Air India will change in the next years.. new planes... new livery and the merge with Vistara 😁 Unfortunately, they made a lot of bad news in the past and it's really time for change. All in all, it will be exciting times for Air India ✈

They're about to undergo a massive rebranding too, new aircraft, new livery, give it another year or so then fly with them again and am sure thenimprivements will be even bigger and better

Hey Josh! Amazing review as always Try and be on the delivery flight for the Air India A350s please! Lots of love as always

@JoshCahill, just one question. When you do these reviews, do you need to inform the airlines about this and on which flight you will go onto? Because if so, will they be so kind and happy because of you, or will they do the same service to me or anyone else?

We need to give them some more time to truly shine. It’s a work in progress. I’ll give it another year to start looking even better

I've been in Air India while my last trip to India in the start of the year and was actually quite satisfied about their food quality and their services, though as tata has taken over the company but there are yet more things to be changed. I hope that they come back to the list.

I’m so happy josh did this cause air India deserved another chance they are the nicest people and yes their planes are old and crews before we’re okay but now WOW WHAT A GREAT CHANGE ❤🙏🏻🙏🏻🙏🏻

The interview is usually only for elal as they have extra security which is why people like to fly elal. They also check your bags before it boards an elal plane. With United they also do another security check at the gate

Great review Josh, looking forward to the WhatsApp catch up on Sunday evening.

@joshcahill I was wondering if you were considering / would consider flying on Delta’s inaugural from LAX to AUK on 28OCT. It is a *completely new* route for arguably the best US based international carrier, not a renewal of an old one. It will be on a reconditioned LATAM A350, so while it is not on the A/C with the Delta One Suite product, it should nonetheless be a very momentous beginning for US/LAX service and one of the worlds most beautiful and exotic lands. I hope you will consider it, I think it will be very a memorable day for all involved. I love your channel and your takes on aviation, my life. 🙏

Hi Josh, I have to commend you for your reviews on mainstream airlines and highlighting the issues you encounter on your travels. You are very professional and fair in your critiques but always trying to find the best in even some of the less extravagant airlines. Both you and your fellow vlogger Noel Phillips are exceptional in your reviews. I am not sure if you have ever witnessed a screaming match with a member of cabin crew was with an elderly passenger trying to squeeze past some lady to reach a window seat. It actually stunned me that a member of British Midland could vent their anger on any passenger. It continued during the 1.5 hour flight. I did try to intervene to calm the situation and told exactly where I could shove my comments, yhe old man was totally stunned for the whole flight. A couple of days later I put pen to paper and fired off a letter to the Crew Admin section. And I got a very prompt courteous and pro active response from their H.Q. even offering me compensation for the flight which I declined as the focus should have been directed at the elderly gentleman. How do you recover from a car crash sort of flight. Would be interested to know your thoughts?? Saw your video on Middle East Airlines which inspired me and will be heading on a trip with them soon along with Turkish Airlines Quater and Air Arabia. The true experience will take effect. Blue skies ofcourse.

Since Air India announced a rebrand, it would be interesting to see if the rebranding helps Air India later on

Honest review is like true gold and the roadmap to success. Tata is very keenly observing at all the reviews and trying their best to be better. Love #tata

Amazing that a 787 can look that bad already, This is what turns me off about flying Air India, also how dirty the planes seem, Hopefully the order of all those new aircraft will make a big difference.

The Tumi kit gave the idea…that they are really going hard… and not messing around. Old Air India kit and this… marked difference

That plating for j class, looked pretty darn good actually. Think about how many airlines bother to plate in that way in their j product.

Good thing about TATA is they take the feedback seriously to my experience

Oh that's so funny that we released an AIR INDIA REPORT on exactly the same date, Josh...! Cheers from on the road.....

Glad they seem to be improving, the cherry on top is when the new aircraft arrive once the rebranding is phased in.

Air India has announced they would change the interior of most of their planes , hope they shine

Hey, Josh. Tata also bought Jaguar. Hope they'll make improvements to it/them also. Love your videos, Josh.

Recently flied from del to tokyo using airindia. Dream liner. Entertainment system was disappointing but rest was great. Looking forward to more improvement.

Thanks for the video and the review. I do not think the TATA group will change the hard product immediately. They will probably work on the service. I wonder why 10-year-old aircraft show a lot of wear yet older aircraft still have intact facilities. Did the menu have Indian food as one of the options? Indian food is a delicacy and having an Indian meal on an Indian airline sounds appropriate.

The food on all AI/Vistara flights is amazing, I once saw them sneaking in the food trollies with TAJ branding on the packaging which was exciting to see and lived up to the expectations, that move took the flight experience to the next level. Really glad with what TATA is doing with AI now and can't wait for the brand new A350's..

Great video the crew were amazing in my opinion

Thanks for your wonderful update,Air India will certainly succeed

I lost my passport the same way on the same configuration seat on a Delta flight. A flight attendant with very small hands was able reach it in and grab it. I too was the last off the plane. Funny coincidence.

I travel to both India and Pakistan. From Geneva you don’t get direct flights to South Asian destinations. I would love to experience a direct flight with an improved Air India. Privatization and foreign management could also be a solution for PIA. The only problem you can over come quality of service and quality of planes. Negligence in flight safety and negligence in pilot training and experience is going to be hard to brush off for PIA. Flights are very good on GCC airlines and Turkish Airlines but transiting through a hub can be hectic. I personally was impressed by Vistara. I found it better than Indigo.

I have to agree with your assertion that because of your reputation as a airline review blogger they pull out all the stops to impress. Especially, if you have been critical of the airline on a previous flight. I have always appreciared your honest and balanced reviews. Enjoyed your recent review on Middle East Airlines and inspired to book me a flight in November. Blue skies my friend.

Great video.. food looked pretty good. One thing I would enjoy.. and you do this sometimes.. is for you to show the whole of your hotel room and name of hotel.

Fantastic video! The title of the video could have been a but better such as "A Great Flight on Air India" or 'The Maharaja is Back". These will be more suitable since you enjoyed the flight. By reading the title I first thought that you had a bad flight.

Good review Josh but as others have noted your reputation may have improved service. One often experiences the best service culture throughout India,especially in good hotels, restaurants, retailers etc. Therfore the drop in service standards at Air India over the decades reflects the horrible approach to work ethic from the top down. I'm afraid i won't be willing to fly with AI for a few years still.

AIR INDIA ❤️🇮🇳

Thanks for your review I will certainly consider them in the future.I use gulf air from Manila to London twice a year in my view they are great yet would be open to try this airline if available xxx

air india is going to refurbish all their cabins till 2024, it will be interesting to see the cabin, as an indian flight enthusiast

I think its not really easy to overhaul air india’s planes in 1 year. Even tata is managing it they need some time to fix those scary planes. But atleast the service from the crews is changing and stepping up. Maybe next year they will fix all of it and have a very good experience at air india. I was skeptical on choosing a business class flight from india to europe. As we plan for a vacation next year. But if we are paying for a business class ticket then we should experience the business class we paid for. I mean the ticket range from economy to business is really different so they have to make sure we get the experience we paid . So that people will enjoy and book tickets from that airline again and again

food looked great. One thing maybe to do, is to observe the crew with other passengers to see if they treat everybody the same... as u are recognizable:)

Wonderful...🙆‍♂️ At least the crew made a lasting positive impression... Now That's a good sign of what awaits 🤟... Good luck Maha Raja🎐. Best wishes from SriLanka❤.

HI Josh Thank you for another great video you certainly have some funny things that happened to you.. At first I thought they noticed you from your previous journeys with Air India.

@5:57 that’s National flag carrier of Bhutan 🇧🇹 Druk Air. Hope to see a review soon. Greetings and love from Bhutan. Cheers 🍻

1:18 I recently was staying at that hotel as well! And I’m about to fly on air India soon so hopefully it will be good😀

I would definitely recommend flying to Mumbai over Delhi. The overall airport experience is way more refined and sophisticated. Also prefer a night flight in Mumbai. The view is marvelous

Thank you for the video Josh! Have you ever had any crazy turbulence on a flight?

Had 4 QR flighta this year. 1nce Wifi didnt work on All flight, 1nce only partial. All planes where in Bad conditions, 1 plane had even 2 business class seats brocken, so people had on start/landing to sit on a economy class seat. All Times lue was very dirty. My flights were VIE-Doh-JNB-Doh-Vie. Oh and 1 plane was delayed 2 hours cause plane was broken and needed replaced

with new aircrafts coming in espicially A350 I hope and believe the Hard product will also getter better. About new logo and livery they are good but they miss Indian charecter they should have used Indian Tricolor in the livery atleast the font looks terrible i hope they change that and also change the color from red to violet/golden

Wow, what happened at the Jet bridge was scary man.

Very por experience traveling Chicago-Ahmedabad via Delhi 😢😢😢

Hi Josh, just connected to your channel. I love your way of storytelling. Congratulations! I also fly almost every week, so I am super interested in your thought. Regards to Air India: I booked a flight for my daughter this spring for my daughter , her feedback in a nutshell: never ever again. The 787 they used from Dheli to Sydney was only six years old, but it was worn down. Dirty, smelly and all of that. She flew coach class. She liked the food very much, but the rest was terrible. Let’s see how they move on, but for the moment i would not book them. Cheers Reinhard