Learn the 3-step process to safeguard your team's knowledge and resilience by ensuring operations continuity during unexpected disruptions.
Prefer to read along? Read the blog here: processdriven.co/o/how-to-cro...)
Videos & resources mentioned in this episode:
🔗 Bring one process, leave with up to 100 SOPs - processdriven.co/services/sop...)
🔗 Who should create business systems and SOPs? - processdriven.co/o/who-should...)
🔗 Join our signature program, ProcessDriven Foundations™️ - processdriven.co/services/mem...)
Here's what this video covers:
00:00 Introduction
00:26 - What is crosstraining?
1:10 - Step 1. Write down your business recipes.
1:20 - What is a business recipe?
1:52 - What is a Standard Operating Procedure (SOP)?
2:52 - Step 2. Personalize and Coauthor
3:29 - Why should an SOP have a coauthor?
3:46 - What happens if I miss step 1?
4:32 - Three phases in a coauthor SOP approach
4:38 - Phase one - I do
4:43 - Phase two - We do
4:54 - Phase three - You do
7:53 - Step 3. Practice
8:01 - Why should the SOP coauthor practice?
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