Apple BROKE Megan's Phone. I lose my mind.

  Рет қаралды 19,072

iPad Rehab Microsoldering & Data Recovery

iPad Rehab Microsoldering & Data Recovery

11 ай бұрын

So called "Authorized" repair does NOT equal "GOOD" repair.
Support our work by sending us a repair, buying supplies or coming for training.www.ipadrehab.com
All the tools and supplies we use in videos are available at www.ipadrehab.store
Jessa’s Equipment Links:
Our thermal camera recommendation:
Infiray P2: ipadrehab.store/products/infi...
or Amazon: amzn.to/3r90tpX
Seek Compact Pro for Android amzn.to/2J5kkfA
Seek Compact Pro for iOS amzn.to/2RXrF4H
Macro Close Up Lens for SEEK COMPACT PRO THERMAL CAMERA tinyurl.com/5d5mbdmz
›Charging:
USB ammeter: amzn.to/2k2suZN
Bona fide MFI charging cables
Anker: amzn.to/445oAV7
Anker USB-C: amzn.to/3KIMbSm
›Microscopy:
Recommended microscope: amzn.to/3IyoBFT
Light ring for microscope: amzn.to/2iRRdOt
Barlow lens: tinyurl.com/4nz4j8x6
›Soldering:
My soldering station with standard iron: amzn.to/2hG656k
Primary soldering tool--mini hot tweezers amzn.to/2hY5DN5
Favorite tips for mini hot tweezer: amzn.to/2iSKF67
Favorite tip for standard iron: BC2 amzn.to/344iWZ2
›Ultrasonic cleaning:
Crest iphone sized cleaner: amzn.to/3qVxO52
Branson EC cleaning fluid: amzn.to/2iSVuFq
›Hot Air:
My hot air station: JBC TE-1QD not available on Amazon, $1500
Recommended station Quick :tinyurl.com/2p8b6487
›Small supplies:
My favorite tweezers--store.ipadrehab.com/Our-favor...
My favorite flux:amzn.to/2iCy5Vm
My favorite solder:amzn.to/2hY1gBA
Kapton tape: amzn.to/2iqxVAY
My blue mat: amzn.to/2jfAiKp
Cutting board I solder on: amzn.to/2kDO0XJ
Low melt alloy:amzn.to/2iqITGB
UV light: tinyurl.com/39kc3he7
›Diagnostic tools:
Tristar tester: tinyurl.com/3573s3yv
DC Power supply: amzn.to/2iRN9hj
Multimeter: Fluke 115 amzn.to/2iqMmou
Fine point tips for multimeter: amzn.to/2iRPjgP
Freeze spray:amzn.to/2iuNZnE
Zxwtool: tinyurl.com/2p86e33y
Storage Repair Case:
Christy’s Favorite for iPad Repair: amzn.to/3KIhQD6
Jessa’s Favorite for iPhone Repair: amzn.to/3qYTgGc
Large Size for iPhone Repair: amzn.to/35m1Gzh
iPad Rehab is a participant in the Amazon Affiliate marketing program and may receive commission for orders placed through above amazon affiliate product links. Support our work by sending us a repair, buying supplies or coming for training. www.ipadrehab.com
All the tools and supplies we use in videos are available at www.ipadrehab.store

Пікірлер: 273
@tenmillionvolts
@tenmillionvolts 7 ай бұрын
Apple rips the flex, Drivesavers rips the customer. No wonder Apple calls it the Genius Bar. I would never have thought to kill a phone and hand it back along with a middle finger.
@sjgoff
@sjgoff 11 ай бұрын
This is equivalent to 'I took my car in for an oil change - they cut my radiator hose by accident so they pushed the car outside and told me I needed a new engine'
@blahorgaslisk7763
@blahorgaslisk7763 11 ай бұрын
Correction. Not a new engine but a new car...
@RandoWisLuL
@RandoWisLuL 11 ай бұрын
@@blahorgaslisk7763 new car because the engine is bad because the radiator hose was sliced and its your fault because you didnt have backup money to prepare for this situation
@Raketenclub
@Raketenclub 11 ай бұрын
oh yes i can feel that so much. we had an old volvo 940 turbo. ... the oil lamp was flickering ( for a good reason as we learned afterwards) ... the cardoctor removed just the cable... and told us its fixed. until we lost the motor 300km after that 'repair' RIP old family Volvo 😮😢😅...
@barbadolid5170
@barbadolid5170 11 ай бұрын
"I know what's wrong with it, it ain't no gas in it" (with Steve Jobs' voice)
@FragrantlyOdious
@FragrantlyOdious 11 ай бұрын
Damn
@psychotictactoe
@psychotictactoe 11 ай бұрын
Make their phones as un-repairable as possible, treat their customers as idiots, charge you a fortune for the privilege.
@Nebbia_affaraccimiei
@Nebbia_affaraccimiei 11 ай бұрын
tbf anyone buying that garbage kinda deserves it.
@runed0s86
@runed0s86 11 ай бұрын
You pay extra for the logo. The rest of it is a gimmick.
@youtubasoarus
@youtubasoarus 11 ай бұрын
How the hell is that apple store not liable for the damage they did?!
@Nebbia_affaraccimiei
@Nebbia_affaraccimiei 11 ай бұрын
it is if you have deep enought pockets to afford a sollicitor thats bigger than apples. because that's how US justice works.
@Tribulatus_Rex
@Tribulatus_Rex 11 ай бұрын
​@@Nebbia_affaraccimieiit's how ALL "justice" has ever worked; In Imperial China...in the British Empire...in the Aztec Empire...you name the civilization. The primates with the most bananas make the rules, but rarely follow them.
@DPedroBoh
@DPedroBoh 11 ай бұрын
My god, customer protection in the us is a joke.
@youtubasoarus
@youtubasoarus 11 ай бұрын
@@Nebbia_affaraccimiei You don't need a solicitor, you can use small claims court.
@SeasonsOfMists
@SeasonsOfMists 11 ай бұрын
Apple did offer a replacement, that of course didn't help with the data as it would require giving up the old phone.
@alphaboardrepair5285
@alphaboardrepair5285 11 ай бұрын
Probably the Apple technician didn’t want anyone to find out they broke the ribbon cable, and played on the customers lack of understanding.
@elessal
@elessal 11 ай бұрын
if that was the case. he should get fired. the damage this alone has done to apple is far more expensive than a replacement screen. just one person watching this video and deciding to never buy an iphone when they were planning to is a big loss.
@MMuraseofSandvich
@MMuraseofSandvich 11 ай бұрын
I heard "we tore a flex" and I thought, "BS, that's what you put in the invoice." If you took a running car to a dealership and they returned it to you in a non-functioning state and told you, "Sorry bubba, you're on your own", that's like candy to an attorney (or it was 30 years ago, maybe they put "you waive your right to sue us" in the contract now?). The problem is, the Genius Bar is full of amateurs who aren't trained to do what Jessa does here. I'm seeing a lot of businesses pull these stunts where the customer is doing everything right and they still get shafted hard and blamed for it. That should be treated as fraud, plain and simple.
@katisugarbaker7349
@katisugarbaker7349 11 ай бұрын
In NC fraud entitles the plaintiff to treble damages.
@c1ph3rpunk
@c1ph3rpunk 11 ай бұрын
Seriously, it’s beyond time the FTC needs to step in and, like, do their job: protect the consumer. But we all know that won’t happen, they’re all on the take, and they get free new phones.
@Nathan-cx2wg
@Nathan-cx2wg 11 ай бұрын
​@@c1ph3rpunkthe ftc protects them. Because they regulate them. Any time you see govt regulation, think protection is the correct term. It just stops small guys from competing.
@gosteampunkdotcom
@gosteampunkdotcom 2 ай бұрын
Exactly
@RocRizzo
@RocRizzo 11 ай бұрын
Noob repair tech probably was told to sell her a new phone. They don't make their money on repairs, they make it on selling product.
@ericmc6482
@ericmc6482 11 ай бұрын
Forgot to confirm reported faults before commencing any work.....LMAO.
@peterbruce1969
@peterbruce1969 11 ай бұрын
all Apple wanted was $$$$
@JimAllen-Persona
@JimAllen-Persona 11 ай бұрын
No, they just didnt want to be bothered fixing it. Telling a customer that you broke it and it's on them... that doesn't fly.
@CerealKiller187
@CerealKiller187 11 ай бұрын
​@@JimAllen-Personathat statement doesn't even make sense.
@barbadolid5170
@barbadolid5170 11 ай бұрын
Wanted, wants and will want
@BillAnt
@BillAnt 2 ай бұрын
"Buy a new phone" that's their motto. smh
@jeb101
@jeb101 11 ай бұрын
It's definitely a metric thing for the store. They can't initiate a repair as the parts needs to be registered. The owner / manager likely doesn't want to pay Apple out of his store profits to fix this phone. So they use the black box approach and send you away.
@JessaJones
@JessaJones 11 ай бұрын
These facts are what people should know about institutionalized repair. “Authorized” doesn’t mean “good”. I don’t want to have to get permission from Apple to use common sense and put a replacement screen on Megans phone.
@ytwatcher2021
@ytwatcher2021 8 ай бұрын
@@JessaJonesits apple as a company being anti repair with software locks
@jessicadent5944
@jessicadent5944 9 ай бұрын
I hate seeing things like this. It makes me sick, makes me wonder how many folks have been taken advantage of. I wish I could say we don't see this too.
@kippie80
@kippie80 11 ай бұрын
Wow, criminal behaviour by multiple parties.
@stevejagger8602
@stevejagger8602 11 ай бұрын
Apple products were good and repairable up until the death of Steve Jobs. I have an iPad mini2 and MacBook Pro from 2014 and 2012 respectively still working well. It is clear from watching your videos that the mantra within Apple is now "sell, and at all cost sell - do not repair." This is clear from today's video. Thank you for championing the cause of repairability.
@OcteractSG
@OcteractSG 11 ай бұрын
Calling it “the Genius Bar” is really asking for sarcasm.
@valghyna7668
@valghyna7668 11 ай бұрын
like military intelligence
@OcteractSG
@OcteractSG 11 ай бұрын
@@valghyna7668 The only issue is that the intelligence agencies and divisions actually have very advanced cyber tools at their disposal, so sarcasm isn't exactly deserved.
@GregiiFlieger
@GregiiFlieger 10 ай бұрын
Who ever had the idea to call it a „Genius Bar“ was a Genius! Intelligence stopped there with that idea….
@tektonike
@tektonike 11 ай бұрын
I just came here from louis's video. Did apple admit to the customer that they ripped the flex cable? And if yes, why isn't it on them to repair the phone? And if it's unrepairable, why isn't it on them to pay for the data recovery? I am confused as hell
@JessaJones
@JessaJones 11 ай бұрын
Phone worked, went in for a separate issue. Apple tech verbally assured Megan that her data wouldn't be harmed by their investigation. They took it in back and broke the screen accidentally. The Apple tech admitted he "ripped a flex" (without saying it was on the screen) and said that recovering the data was now impossible but he would replace the phone itself. Second tech confirmed data recovery impossible. She escalated to store manager who gave the Drivesavers referral. Left the store without the phone so she could pursue data recovery. She sent the phone to Drivesavers, got the quote for $3300 and declined. Then found me and sent the phone here where I opened it while filming this video.
@tektonike
@tektonike 11 ай бұрын
@@JessaJones That's messed up. They should pay for data recovery 100%. If that is not the case, then there is something extremely wrong with the laws there.
@RangerX5
@RangerX5 11 ай бұрын
Apple going the next level and breaking customers phones for them. Brilliant marketing strategies they have this year.
@t0nito
@t0nito 11 ай бұрын
I love these reminders for me to never buy an Apple product.
@JimAllen-Persona
@JimAllen-Persona 11 ай бұрын
Problem is they're all the same. Samsung will do the same thing. Even with AppleCare you get screwed.
@HyperHorse
@HyperHorse 11 ай бұрын
It's 2023. I'm still using my USED iPhone 7. About to upgrade to a USED iPhone XS Max.
@LawpickingLocksmith
@LawpickingLocksmith 11 ай бұрын
Some people go as far as dumping their partner if they still prefer Apple!
@runed0s86
@runed0s86 11 ай бұрын
​@@HyperHorse my moto e5 has a swappable battery and I installed LineageOS on it to get android 11, and it runs better than stock android 8. The thing is gonna last a decade if I don't break it... ~sent from that device
@t0nito
@t0nito 11 ай бұрын
@@LawpickingLocksmith and rightly so! 😅
@pdamasco
@pdamasco 11 ай бұрын
The amount of times I've had people come to me with similar issues because an Apple technician failed to do a visual and mechanical inspection of the device when Apple literally has that in their training and it is pounded into your head while taking it baffles me. It takes about 5- 10 minutes to do a thorough inspection and that tech should absolutely have known that was the display flex cable. IDK that they still have stock parts. Part of the trouble doing mac repairs for Apple is they don't let you stock parts. You have to order things only when needed unless you want to pay three times the price to stock a part and then if you do it is really only for testing purposes because when you submit the repair it generates a part order and starts their internal process to pick it from the warehouse and ship it to you asap.
@JessaJones
@JessaJones 11 ай бұрын
There’s no way that the Apple Store in an American city doesn’t have stock screens for iPhone 13 series. AASP or IRP-sure, but not the Apple Store. Even if they didn’t, why not give her an option to come back in a few days to get her data and let her have the replacement phone now?
@iMacJames
@iMacJames 11 ай бұрын
@@JessaJones Do the Apple employees (e.g. the one who broke the screen) get a comission on drivesavers repairs? I'd imagine not- but this would be a scummy way to get some extra cash.
@katisugarbaker7349
@katisugarbaker7349 11 ай бұрын
Ooooohhhhh, someone at that store is getting kickbacks for every drive saver referral. How ugly & evilly clever.
@SalemTechsperts
@SalemTechsperts 11 ай бұрын
This is infuriating and not the least bit surprising.
@RR-SF
@RR-SF 11 ай бұрын
“Hello Mr. George, how much you pay for the new guy”… I used to work for corporate stores, employees don’t care for shit about customers. All they care about is when their day off is, when they get paid and trying to do the least amount of work and still get paid for it, oh and lunch and break time. It’s not all employees, but at least 99.9% of them.
@darrenifyouask
@darrenifyouask 11 ай бұрын
That’s crazy. I do phone repairs And I would be annoyed too if I saw that flex broken by apple. Such a rookie mistake.
@rodrigomaero
@rodrigomaero 11 ай бұрын
I remember a client back in 2018 or 19 took it to the authorized franchise here in Argentina and they tore the front flex so he wouldn't have any selfie cam and ear speaker working. I had to buy a third party flex and install it for him. Then some time later he was on a trip in the US and decided to replace the battery on that same device, took it to the Apple store and they did, but they also ripped a little filter around the screen connector but just enough so touch was intermittent. Back from the trip it was completely out of touch so I had to repair his motherboard, poor guy.
@Nebbia_affaraccimiei
@Nebbia_affaraccimiei 11 ай бұрын
sounds like a customer problem if he keeps going to the same idiots that already broke it .
@nairocamilo
@nairocamilo 11 ай бұрын
@@Nebbia_affaraccimiei I don't know about that assumption. I could imagine myself in this guy's shoe, as a south american on an international trip (I'm Brazilian), just want my phone to work and I'm not savvy on that stuff, hoping that a "North American" service may have some superior quality that I just can't ever find in my home country if my device ever have an issue.
@cameron7374
@cameron7374 11 ай бұрын
@@nairocamilo After all, Apple is based in North America so their stores over there are probably good, right?
@pjhb_microsoldering_portugal
@pjhb_microsoldering_portugal 11 ай бұрын
Amazing story in a bad way, so sad this kind of situations....😔 Love your videos, thanks for sharing. Greetings from Portugal 🇵🇹
@FragrantlyOdious
@FragrantlyOdious 11 ай бұрын
Just found your channel thanks to Rossman Group! LOVE what youre doing, thank you so much! ❤
@alarmsquadnj
@alarmsquadnj 11 ай бұрын
Great work 😊 I hope to take yours training soon 😊
@TheStevenWhiting
@TheStevenWhiting 11 ай бұрын
Should of gone to local news or papers.
@Hey_Jamie
@Hey_Jamie 11 ай бұрын
I wish I had someone like you to stick up for me and my car. I took my damn BMW to a supposed BMW mechanic because my window was stuck down and wouldn’t come back up. Just one of the many, many awful things about BMW. This was early June in SoCal, several years ago. Right before our worst heatwave. I got my car back with a completely nonfunctional AC. One that had NO issues before going there. Why did it come back broken? Because I’m a white girl with a BMW so obviously I have money to blow to pay them to fix. EXCEPT OOPS I HAVE LITERAL NEGATIVE DOLLARS IN MY BANK ACCOUNT EVERY MONTH. They said they could “fix it” for $800 but couldn’t tell me wtf was wrong with it. Every other mechanic I brought it to had no idea what happened to it, because stupid BMW makes it so it could literally be any one of 100 things. I obviously did it pay them $800 to ‘fix’ something they deliberately broke. And guess what? None of my windows can roll down. No AC (not even fan, it’s literally just dead) thanks to deliberate sabotage. It’s been 100 every day this week, and this is years later. I literally have to pray I don’t pass out of heat stroke and die while I drive because I have a job and am required to drive. It’s beyond infuriating. I wish I could burn the damn mechanics down.
@Yahgiggle
@Yahgiggle 11 ай бұрын
why I've always fixed my own stuff, you cant trust anyone anymore, the so called technician should know how to open the phone with out tearing the ribbon cable, tearing it is something you would expect from someone with out a clue of what they are doing.
@yourgolfsolutions9999
@yourgolfsolutions9999 10 ай бұрын
Totally entertaining and informative video. What a gift your service is for device owners!
@travelnc2g
@travelnc2g 11 ай бұрын
This is criminal. 3500$
@crwhite5881
@crwhite5881 7 ай бұрын
OMG this was unbelievable, and Jessa your reaction was priceless! You are great and again THE WIZ with iDevices! :-)
@JadedEdge758
@JadedEdge758 11 ай бұрын
Yet again Apple strikes again. The goal: convince the customer that they need to replace the phone with a new one at a hefty price for them to get a quota.
@POVwithRC
@POVwithRC 11 ай бұрын
They offered her a free replacement phone.
@JessaJones
@JessaJones 11 ай бұрын
They did. But they also used their authority as OEM to suggest that fixing a broken screen to backup data was either impossible, or a $3300 service.
@POVwithRC
@POVwithRC 11 ай бұрын
​@@JessaJonesYes, but OP indicated that they wanted the client to replace the phone at a hefty cost. That is not a truthful claim.
@JadedEdge758
@JadedEdge758 11 ай бұрын
My mistake on that part. But that scenario has happened where i work. An apple employee said that kind of statement, it is not a fair playing field.
@DanTheBrazilian
@DanTheBrazilian 9 ай бұрын
I had something similar with a HP latop when I lived in London - actually you had to take it to a store named Currys and they just wiped my hard drive without any warning. To say I was livid doesn't even describe how I felt.
@charleshines2142
@charleshines2142 11 ай бұрын
From a lot of what I hear on Yotube Apple doesn't seem to be any help getting someone's data back or interested in it in any way.
@Nebbia_affaraccimiei
@Nebbia_affaraccimiei 11 ай бұрын
this is NEXT LEVEL.
@lrfahad5819
@lrfahad5819 5 ай бұрын
I got to laugh so hard… thanks. You made my day.
@KiddsockTV
@KiddsockTV 11 ай бұрын
Good job Apple store. Hope to hear an update of Megan going back and making them pay for it or a lawsuit. I don't think the waiver covers Apple Store for stupidity.
@FlexDRG
@FlexDRG 11 ай бұрын
Sounds like she needs to bring a lawyer with her as well as this video and demand a free screen replacement. And compensation for shipping it to Jessa, and the lawyer costs
@pietersoeters9983
@pietersoeters9983 11 ай бұрын
From experience in the tech industry, not the 1st and las time Apple does this....unfortunately a b... shame.
@dosgos
@dosgos 11 ай бұрын
Scammed by Apple and DataSavers.
@davidturk6170
@davidturk6170 11 ай бұрын
She should take them to small claims court!
11 ай бұрын
🎉 super hero, my sister
@eWhizz
@eWhizz 11 ай бұрын
This is unbelievable. Apple should compensate.
@saltcityrepairs5121
@saltcityrepairs5121 11 ай бұрын
I miss you Jessa ❤
@glaubhafieber
@glaubhafieber 11 ай бұрын
Honestly , i broke a customers iMac, too. But he got a new one in box with all of his data already preinstalled and a fresh 2 years warranty. That was company policy and one of the reasons why we didn’t lose customers to apple when they opened the 1st store in my town. Our service was just better. I did some component level repairs, too. So clearly not all things apple likes me to do but customers were happy and recommended us to their friends
@Green_House
@Green_House 11 ай бұрын
But wait, doesn't Apple know what's best for their customers. Fraudulent 'repair' is just part of the quality 'service'. 🙂
@ericy4522
@ericy4522 11 ай бұрын
Absolutely awful Apple service!
@mohamed_yahya_1
@mohamed_yahya_1 11 ай бұрын
Great Video
@RestoreTechnique
@RestoreTechnique 11 ай бұрын
I don't know how you were able to restrain yourself and not swear like a sailor 😄 I was livid watching/thinking about this. 🤬
@privateassman8839
@privateassman8839 9 ай бұрын
I just bludgeoned the square peg into the round hole. Now all my blocks are in their box 😁. I think I'm genius bar qualified now 😏
@ableite
@ableite 11 ай бұрын
in my country she could sue them and get another working one.
@ROKEY88
@ROKEY88 10 ай бұрын
The easiest job you can get is an Apple certified technician. You want that job you get that job , No Qualification needed, No questions asked...😂
@cdarting91
@cdarting91 9 ай бұрын
Just under a month after I got my iPhone 14 Pro Max, my taptic engine stopped working over the course of two days, which I would consider to the faulty device kind of situation. Verizon was only willing to replace my phone with a refurbished one even though it’s a brand new iPhone, an apple was only willing to replace the taptic engine if I paid for everything. Even though it seems like I had a faulty iPhone, or at least a faulty component within the phone. I’m sure there was something in the fine print somewhere but that still just seems like BS. Lol.
@MrPnew1
@MrPnew1 8 ай бұрын
Apple - I took it out the back and broke your flux capacitor flex. My bad
@user-tb3mo7qz5h
@user-tb3mo7qz5h 10 ай бұрын
I can give you the Orgnal Display in just 150$😂😂😂😂
@Nathan-cx2wg
@Nathan-cx2wg 11 ай бұрын
Louis Rossman shared this amazing video. Will now sub.
@Githa-A-GAF
@Githa-A-GAF 9 ай бұрын
Hi Jessa.. i have iphone X, if i flash the device, stuck on sending kernel chache.. driver jump 2nd not working after the bar of flashing show up and the device do not connect to PC again.. just stuck on 18% sending kernel chache on 3utools.. i have to change USB ic dan power ic but still like that..
@JimAllen-Persona
@JimAllen-Persona 11 ай бұрын
Apple's policy... we're not even going to attempt any more. I swear they do this on purpose.
@BatJuanTV
@BatJuanTV 11 ай бұрын
Good day ms. Jessica, can you help me to have a picture voltage check to my ipod 5th gen with no display. i can't understand why it has no display since the LCD is brand new. Hint, the ipod is water damaged, but i already check with the diode mode, and the result is 2.095 and .485 in reverse. i connect to my laptop and it is detected, but in the schematic charger reading is start from 0.90 amps to 1.10 amps and drop/steady in .80. pls. can give me a hint or a voltage out to the lcd connector for my references. Hope you can read these. thank you and have a good day
@xlwirelesselectronicrepair
@xlwirelesselectronicrepair 11 ай бұрын
Wish the apple store near me send me customers haha
@matrixclone1403
@matrixclone1403 11 ай бұрын
So are you going to replace her screen or keep her phone and send her the files on a disk?
@LocusNevernight
@LocusNevernight 11 ай бұрын
Thats up to the client usually. Sometimes people would gladly pay less money just for the files, this is especially the case if they are getting a new phone. I personally would just say replace the screen since its still going to work for at least another year or even more.
@johnwsimpson3153
@johnwsimpson3153 5 ай бұрын
You rock, Jessa! Tim Cook should see this video. He should give Megan free annual iPhones as compensation.
@CyberSocialHub
@CyberSocialHub 11 ай бұрын
Love your videos. Sad to see Apple make such a basic mistake and not correct the issue.... meh
@bocswu
@bocswu 11 ай бұрын
Was the original problem of connecting to the cellular network ever fixed?
@PolyCube71
@PolyCube71 10 ай бұрын
Your advice to her should have been: take a lawyer!
@jonnash5196
@jonnash5196 9 ай бұрын
I very much like these videos . I noticed that in this video they never talked about why this person had been having Internet connectivity problems which I think she said happened when she was accessing data over a cell tower .
@TonyToneFixMyPhone
@TonyToneFixMyPhone 11 ай бұрын
Apple broke an iPhone 6S back in the day and they sent them here to get it fixed. Blown fuse. 2 seconds to fix.
@T00LF00L
@T00LF00L 11 ай бұрын
Apple's new strategy to fight right to repair.. Just destroy your shit.
@artifactcreatorsstudio7170
@artifactcreatorsstudio7170 9 ай бұрын
Hello, perhaps do you have any data recovery service for hdd ?
@nicolaslutchman9394
@nicolaslutchman9394 8 ай бұрын
but when chaging screen you lost true tone and get several warnings right
@kaiserkhalil1
@kaiserkhalil1 11 ай бұрын
Hello, i want to ask you a question what is the difference between right to repair and data protection? I do support right to repair but since i started learning emmc and ufs programing i learned that to protect data we need encryption and for that we need to upgrade chips to support encryption keys and that makes repairing difficult. If there is no encryption anyone can get the data out with few basic tools that means if normal person dispose his mobile anyone can read their data.
@JessaJones
@JessaJones 11 ай бұрын
Encryption has nothing to do with repair. All iPhones have had individual file system encryption since the iPhone 4s. Repair is the only way that people with encrypted file systems can get their data returned to them if they don’t trust cloud backups, if they thought they had a backup but don’t. Repair is especially important BECAUSE of encryption. If we can’t repair then data is lost every time the phone breaks
@killertruth186
@killertruth186 11 ай бұрын
I am surprised no apple fans are talking about this....
@jperry9488
@jperry9488 11 ай бұрын
I love the count to 10!🙏🏽🌊😊
@richardwestmacott1433
@richardwestmacott1433 11 ай бұрын
Sorry for my possible dumb question. Can the ribbon not be micro soldered and mask applied. Just interested if possible?
@JessaJones
@JessaJones 11 ай бұрын
If the world depended on it, yes. But it would be a disaster. It is double sided with a dozen or more wires on each side and it must be flexible and the wires cannot touch and must be insulated from each other. FAR more feasible to replace the screen or have an OLED refurbisher replace the entire flex on the screen
@Kazkash
@Kazkash 3 ай бұрын
can you recover data after factory reset?
@DumahBrazorf
@DumahBrazorf 11 ай бұрын
Probably they're not payed to use the brain but to follow the procedure.
@t0nito
@t0nito 11 ай бұрын
*paid
@valghyna7668
@valghyna7668 11 ай бұрын
their flow chart quickly ends with "you need a new phone"
@cortex_btw
@cortex_btw 11 ай бұрын
Hello from Germany! Great Video! Another day where the "Apple Authorized" stores completely fail again. Kind of sad what a bad service this is, cant stop laughing :D Unfortunately, I could not find in the video description which liquid you use to remove the battery (2:21). Would you tell me what liquid this is? Thanks a lot!
@tonep3168
@tonep3168 11 ай бұрын
I think alcohol (isopropyl) is what most people use. Use something like 90% plus alcohol.
@techguy348
@techguy348 11 ай бұрын
@@tonep3168 can confirm
@cortex_btw
@cortex_btw 11 ай бұрын
@@tonep3168 thank you for your answer? Never thought of isopropyl for removing the battery. Is this a common strategy?
@JessaJones
@JessaJones 11 ай бұрын
Yes alcohol plus heat
@stimpy8177
@stimpy8177 11 ай бұрын
@@cortex_btw Yep, it dissolves most glues, and is harmless to the rest of the phone. Just make sure you use a high concentration, 95% or over is what I use.
@hesamshakouri8786
@hesamshakouri8786 10 ай бұрын
No surprise they just can make phones but repair its our job...well done jessa
@absolutetruth4801
@absolutetruth4801 10 ай бұрын
What is the liquid used to weaken the adhesive of the battery?
@gosteampunkdotcom
@gosteampunkdotcom 2 ай бұрын
Isopropal alcohol. She says in anothe rcomment.
11 ай бұрын
The unfortunate thing is that the iPhone is the easiest phone to get fixed. Basically no independent repair shop wants to fix anything other than Apple or Samsung products, which ironically are some of the least repair friendly devices.
@Geek2go
@Geek2go 11 ай бұрын
What do you use for a hand cam? Just curious! Thanks!
@JessaJones
@JessaJones 11 ай бұрын
Some Sony dslr
@Stu2be2
@Stu2be2 2 ай бұрын
How did they even open it with a screen protector on?
@asdrty258
@asdrty258 7 ай бұрын
Reminds me when a user bring her oticon aid to repair But repair owner returned a smashed one Just buy a new one hinted the one
@christopherkingston9601
@christopherkingston9601 11 ай бұрын
Have apple shares in drivesaves or do they get a commission from drive savers ?
@Nebbia_affaraccimiei
@Nebbia_affaraccimiei 11 ай бұрын
or both
@eWhizz
@eWhizz 11 ай бұрын
You should offer to make a phone backup, then send her back to Apple
@GregiiFlieger
@GregiiFlieger 10 ай бұрын
I use „Apple hand me downs“ (last generation) as my spouse buys the latest gen. I always spend years hoping it does not crash or break for fear of things like this…. Would I otherwise ever buy from Apple? I think not…😮
@arnemalte
@arnemalte 2 ай бұрын
How low can you go? Destroying a customers device, tell them ups, my bad, your problem and let the customer with a broken device....
@BurstVessels
@BurstVessels 11 ай бұрын
Seems like it could be worth it for Megan to talk to a lawyer in California about the possibility of suing for the whole affair. I'm too naive probably, I'm sure the moment you give your AppleID for your appointment you're technically legally agreeing to allow them to destroy your phone/computer in the process of "fixing" it.
@GoranMrganic
@GoranMrganic 11 ай бұрын
Here's the question I have from a customer's perspective that I'd like an answer to. So, Apple broke her phone, gave her contact to Drivesavers, who quoted her 3000+ dollars for repair. Obviously, the screen replacement doesn't cost nearly as much as that. Is she still required to pay the Drivesavers' price, or can she tell them to get bend and that she'll only pay for screen replacement and data backup? Essentially... is she still screwed for thousands of dollars?
@JessaJones
@JessaJones 11 ай бұрын
Megan declined the DriveSavers quote and sent her phone here instead which is the only reason we know about this case. DriveSavers routinely charges people $3000+ for devices that only need a new screen. You can see examples of this on my DriveSavers Playlist.
@GoranMrganic
@GoranMrganic 11 ай бұрын
@@JessaJones Thank you for responding, Jessa. I'm glad Megan thought DriveSavers are insane jerks and found you instead. I'm just worried that many people don't know about that and fall for it. I for one am very glad to have found you and Louis. Love what you do.
@DaneNanahara
@DaneNanahara 11 ай бұрын
i have an iphone 14 pro max and after 1 month its battery became blown making the screen elevated...
@Mike-hu8yz
@Mike-hu8yz 11 ай бұрын
Battery replaced or new iPhone?
@DaneNanahara
@DaneNanahara 11 ай бұрын
@@Mike-hu8yz battery was replaced after 4 days for free
@Mike-hu8yz
@Mike-hu8yz 11 ай бұрын
@@DaneNanahara Great, good to know.
@whatisthisIcanteven
@whatisthisIcanteven 11 ай бұрын
I don't understand, if all they did was tear the screen cable, why wouldn't they just put a new screen on it? It can't be that big of a deal for them. I'm so confused lol
@JessaJones
@JessaJones 11 ай бұрын
Yes! The only thing that makes sense is just unbreakable policy with no room for common sense. It’s as if the front line techs are so disempowered that they can’t even correct a simple mistake in the name of human compassion.
@RylWayne
@RylWayne 11 ай бұрын
To scam gullible customers out of 3.3k?
@Yahgiggle
@Yahgiggle 11 ай бұрын
Yeah after reading more comments i am now thinking they do that too the cable so then they can scam the customer into paying 3.3k the worker most likely has a deal going on, it be interesting to see if they are receiving any money into there accounts form DataSavers
@mecca6801
@mecca6801 11 ай бұрын
I'm sorry, I would be on their backside like white on rice until my phone was replaced!!!
@scottsmall9898
@scottsmall9898 11 ай бұрын
Sounds like Apple to me. Not really surprised now the other place quoting her $3300 to get the data off blows me away.
@worroSfOretsevraH
@worroSfOretsevraH 11 ай бұрын
Without Jessa, YT would be soo boring.
@robertoney5665
@robertoney5665 11 ай бұрын
Apple would say, my bad but you're phone work now but we do not approve the repairs from a non-autherized third-party repair shop.We do offer you a new phone.
@ghiagoo
@ghiagoo 11 ай бұрын
How do you dent an interior component?
@JessaJones
@JessaJones 11 ай бұрын
No clue on that-manufacturer defect?
@ghiagoo
@ghiagoo 11 ай бұрын
@@JessaJones So Apple/ Foxconn install dented parts? So long as they work, and most people will never see the inside of a phone? Strange quality control. I'm assuming Apple using nylon pry bars to open phones. Could nylon cause that dent?
@JessaJones
@JessaJones 11 ай бұрын
@@ghiagoo I think that would be really hard to do, but then again -there was enough pressure that tore the screen flex
@sebsrepairs2315
@sebsrepairs2315 4 ай бұрын
What microscope camera are tou using may I ask?
@JessaJones
@JessaJones 4 ай бұрын
Everything I use to do repairs are available at ipad rehab supply ipadrehab.store/
@MagalliLordofCinder
@MagalliLordofCinder 11 ай бұрын
7:36 bruh
@alarmsquadnj
@alarmsquadnj 11 ай бұрын
How did she find out about you??
@Nebbia_affaraccimiei
@Nebbia_affaraccimiei 11 ай бұрын
i guess google iphone repair.
@computersrepaircotesaint-l7407
@computersrepaircotesaint-l7407 11 ай бұрын
Wow, sad where we eddying to
@ogemmi
@ogemmi 11 ай бұрын
Is what they doing this legal?
@Nebbia_affaraccimiei
@Nebbia_affaraccimiei 11 ай бұрын
in US if u have deep pockets everything is legal.
Your dishwasher is better than you think (tips, tricks, and how they work)
27:47
Technology Connections
Рет қаралды 2,4 МЛН
Should you put your phone in rice?  Only if you want to buy a new phone
45:23
iPad Rehab Microsoldering & Data Recovery
Рет қаралды 223 М.
Heartwarming: Stranger Saves Puppy from Hot Car #shorts
00:22
Fabiosa Best Lifehacks
Рет қаралды 19 МЛН
Дибала против вратаря Легенды
00:33
Mr. Oleynik
Рет қаралды 4,8 МЛН
Kyle gets his pictures back, thanks to Rene Ritchie
47:10
iPad Rehab Microsoldering & Data Recovery
Рет қаралды 23 М.
Jon saves over $3000 by saying NO to DRIVESAVERS predatory pricing
24:46
iPad Rehab Microsoldering & Data Recovery
Рет қаралды 6 М.
I Bought 10 Broken iPhone X's - But Are They Fixable?
29:28
TronicsFix
Рет қаралды 3 МЛН
LIVE!  Worst Water Damage Ever. (with sound)
1:16:11
iPad Rehab Microsoldering & Data Recovery
Рет қаралды 4,8 М.
Jessa Jones of iPad Rehab speaks at Boston Legislature
5:07
Louis Rossmann
Рет қаралды 203 М.
Apples Self Repair Program Is Not What It Seems
18:01
Hugh Jeffreys
Рет қаралды 543 М.
Apple Refurbished... What's The Catch?
8:02
Phone Repair Guru
Рет қаралды 946 М.
iPhone No Touch Q-Tip Fix
44:57
iPad Rehab Microsoldering & Data Recovery
Рет қаралды 4,3 М.
Introduction to Microsoldering with Jessa Jones
38:29
iFixit
Рет қаралды 498 М.
iPhone 15/15 Pro 25 Settings You NEED to Change Immediately!
22:49
Tech Book By Dion
Рет қаралды 1,8 МЛН
i respect girl #respectshorts #respect
0:32
Movie Copy
Рет қаралды 20 МЛН
She saved others
0:20
V.A. show / Магика
Рет қаралды 5 МЛН
Ахахах 👅
0:44
Dragon Нургелды 🐉
Рет қаралды 1,3 МЛН
BABY Comedy : Gift for baby💔
0:41
BABY Comedy
Рет қаралды 6 МЛН