You are kinda brave pointing out problems with a Toyota product! Scotty Kilmer and his Toyota/Lexus worshipping minions will probably point out that their Toyota/Lexus has gone a million miles with just a occasional oil change and windshield washer fluid top up.

Seems no matter what your choice of brand, everyone has one thing in common - Unhelpful dealership service depts.

"Can't replicate the problem", is the motto of dealerships that only care about making sales. I'd love to see the day when the manufacturers keep the dealerships accountable for good service. Edit: I've had a similar visual problem with an aftermarket backup cam, and it was partly because it was faulty, replaced just the camera and now it's fine. I'm not sure why Ford just doesn't go ahead and replace it, but maybe it's because they don't get to hear about it from the dealerships who "can't replicate the problem" :)

"Can't replicated the problem" is going to haunt dealerships in the future when EV's are the majority of car sales and the service market dries up..

I think it's nice that you pointed out the issues and fixes, as well as your dealership experiences, as I can relate. "Can't replicate the problem" is about as bad as firing the parts cannon at a vehicle in my book. I had a dealer fire the parts cannon at my truck (not a Bronco) not long after I got it. I took it to a different dealership after getting fed up with the previous one, and they did more diagnostic work to find the problem quickly. Just gotta pick dealers wisely I reckon But I digress, I'm glad you're putting these videos out. I myself want a Bronco at some point, and this helps me get insight about it. Keep it up with the videos!

Videos like this are extremely helpful, the type of feedback that actual owners can give. Thank you guys.

These dealership experiences are very common with Ford. They never look hard enough and I’ve been convinced that with some things they don’t even try to look at all. They collect the money from Ford for the warranty work either way. I sold my Ford recently and the service experience was one of the big reasons why. (Tried at 3 different dealers in my area) I’m really worried about the electrified vehicles from Ford and the service center’s ability to actually work on them. They’ve had 100+ years to perfect internal combustion and yet here we are with stupid little things that you have to go over and over and over to try to get fixed. Our Lexus dealership fixes everything the first time and gives us a loaner vehicle for everything we do. They do customer service right, which is rare these days with dealer service.

From every review I’ve seen so far, the stock Bronco is just as capable off road as a Jeep, especially with a Sasquatch package, and that includes rock crawling even though it has IFS. But it’s more comfortable as a daily driver. And it’s probably more capable off road than a stock Defender. The Bronco is a winner!

I am always, ALWAYS ready for that high five. Thanks for the video!

We finally got our 2 door Big Bend Sasquatch on 12/8 and we love it so far! The only issue my husband complains about is the speakers are terrible. It drives so much better than the Rubicon we had. No wandering steering wheel.

Anyone who buys a vehicle that is completely new to the market without giving it a little time to work out any problems that may arise(which they will) deserves what they get. Smart move is to always wait a year or so before dropping your dough.

That was a fun update! I’m glad some issues were resolved, and ultimately you will feel better when you know your car inside and out. Best from my fam of 3 to yours.

You're absolutely right sir I wish customer service in some cases especially service department will look into issues instead of guessing or just not making them a priority Because guess what the customer is the priority who knew!!!!!

I've had practically every make of car from HUMMER to Toyota (sans BMW and Mercedes)and they ALL have left me on the side of the road at some point... We now have a Bronco Sport and I cannot wait to get a new full size Bronco!! Keep up the great videos!!

Thanks family. Good video 👏

The bronco is such a cool looking truck and I really want one but can’t bring myself to purchase another Ford. Last one I had, I bought new and had to get rid of it 4 years later due to massive electric problems (where car was shutting down while driving at any speed). It was of course out of warranty and dealer could not figure out the issue. I’ve since switched to Subaru and it has been the only brand I’ve no problems with, I can say that after owning a first gen crosstrek (2013) and 16 Outback (both new) with zero problems. I may bite on the bronco but I’ll want to wait for a few years. Thanks for sharing your ownership experience! 🍻 ✌️

Oh man, dealership reviews that’s an awesome idea!! 💡 I would definitely watch! 😅😂

Loving my Bronco, no issues. Sold my Rubicon unlimited 2021 Jeep and couldn’t be happier.

I completely agree that every brand has their issues. I drive a company owned 2019 Camry and own a 2017 Ford Everest. Tha Camry has had problem after problems with Transmission issues and interior quality issues whereas the Everest being older with 10 times the milage has never had any issue.

Sounds like the maxim "Don't buy a new model in its first year" is fully applicable here.

I have a Ford and my local dealer has been outstanding, but I fully agree that your mileage may vary

Fairview’s Ford waiting area looks like a DMV or a Police station.

Talking about "so incredibly easy" I had a Nissan in the 90's that started smelling like gas, I took it to the dealer and they told me the throttle body ($1000) had to be replaced, well I knew that car didn't have a throttle body it had individual injectors so I walked out. I was in a training program for work in Dallas, had no garage and no tools. I was going to trade it for a Honda, however popped the hood with it running saw where the gas was coming from and found a plastic injector seat had cracked. The part was $5.

Thats a Very cool, Bronco I have an 1/8 scale RC Bronco I guess tats why I clicked on the video,. Anyway I'Ive had problems with the Chevrlets service department in that they sometimes like to pass the problems down to the next guy instead of dealing with it, this happened when the Onstar Navigation system stopped working. Great video, I know it was more or less a message to Ford more than anything, if it was any worse we'd be hearing nothing but Eagle sounds haha.

I had the same issue with the back up camera on my 2020 Explorer. I noticed that when the Sun would hit the camera for a few hours I would get that ugly screen when I put it in reverse. I took it to my local dealer after a month and they replaced the back up camera completely due to a recall

The Bronco is such a perfect design

Isn't it convenient when the dealership can't "duplicate the problem"? I think that's in their training.

Forums (where owners share fixes to small issues) and a willingness to tackle things yourself are almost always better than trying to use the warranty to fix small issues.

One note on the steering issue, tire pressure on the front tired is critical and even a pound of difference between the 2 front tires can make a vehicle steer squirrely. Rotating the tires might be helpful as well.

I’m happy that you and your wife love the new Bronco. I’d say you were crazy if you’d love a manual 2013 Dodge Dart se. (I had one, loads of problems, expensive to fix. Could have just been my particular vehicle.)

It is moisture getting into the camera. I had that problem on my Edge. you can seal the ring around the camera.

I got a first year early production Santa Cruz. So far only one issue that is more of a annoyance than a problem. City driving once the brakes get heat in them they squeal. Besides that I am very happy surprised with the performance of the 2.5T and DCT.

Speaking of dealership customer experience... I had a wonderful buying experience when buying my Bronco Sport at McRee Ford in the Houston area, but less than satisfactory experience when working with the parts and service departments when ordering and installing a dashcam. I called back a few days later to give some feedback and the person I spoke to could not have cared less. He promised a follow up call, which never happened. I've since taken my vehicle to a different dealership for an oil change, hoping for better customer service moving forward.

Jesus, I'm just going to keep driving my 350k car when new cars are so expensive yet so much issues. Small or big, it's still headaches and issues and for the price they cost, it's absurd.

Camera- my add on camera uses a radio link which occasionally gets interference from other camers nearby. OEM cameras should be hardwired, but if they use radio (cheap)-that may be it. See if there is a pattern of it occuring in congested areas or never occuring when away from other vehicles. (mine sometimes showqs what is on the cameras of other vehicles!)

kinda want a bronco now. look forward to summer time drop tops!

Every new car that I have owned since 1977 has had nagging little issues that I have often been able to fix with little pieces of duct tape. Squeaks and rattles often only happen at certain temperatures and humidities, so they are hard to fix.

Congrats on your new Bronco! It looks sweet. Sorry, I didn't know who you were until you just told me in the video... Lol

I have owned everything from Mercedes to Toyotas. They all have one thing in common. The Stealership suck.

One thing that actually concerns me about the Bronco is no Crash/Roll bar in the middle. Yes it gives a better open air experience but in a rollover that bar could be the difference of getting crushed or not

That's the best to be the test dummy of new fixes.

The best experience with a service department I’ve had is with Ken Grody Dealership in Redlands. Haven’t had to take my Maverick in yet, but did take my Fusion there. 😊

Yeah, the dealer knows who you are. I am sure that someone who works there watches your channel, or knows someone that does. Next Bronco Recall: Causing too many smiles on the owner's faces 😁 EDIT: Oops! I forgot to give you a high five! 😄🤚

From the sound of your experience and the video of how the dealership looks(dated). It looks like a dealership that is on its way out of business.

I’m a Ford lover all the way! I love watching your whole ownership experience!! Have a good week!

One of the main reasons I didnt want the Lux package that adds all the features. I personally don't use the driver assists too much, but I hope mechanically the bronco holds up.

August 2021? You got it built and delivered pretty quick.

The backup camera issue looks like RF interference. It can likely be solved with a cheap ferrite ring core on the camera cable. $9 for a pack of them on amazon.

Yeah, I have had my issues with ford as well. i want to get the Bronco, but i honestly don't want to deal with ford and their issues anymore. I have never had a good time dealing with anyone at a ford dealerships.

You Said such a True statement when talking about reliability.. ALL Vehicles have issues.. and sometimes people harp on stuff they heard or maybe experienced and it doesn't necessarily apply to your vehicle...Ex: I once owned a 2016 Nissan Altima, Put 115,000 miles on it when i traded and i NEVER had an Issue with the CVT like everyone else was posting. Just sayin!

Nope, not crazy at all. I’ve owned probably way too many cars in my life. However, each one has had its issues. Some major, some minor. Like you said, vehicles are complex. People who have never owned one complain about CVTs. I’ve had my Subaru Ascent for over a year and have no complaints. Love it! Bronco is on the list to possibly replace our 2015 F150

Micah and Evie, here's a watch and like to help you afford this 1st year bronco. It will be amazing how many aftermarket parts are released, like the ppf for the top, to "fix" (simple) issues. 🏁

I'm team big bend with whistle, need to go figure it out !

great vice Micah Bronco

I’ve had issues with my Ford dealer as well (bait and switching oil change service prices; rude staff) but I feel like that’s what Ford dealers do? I walk into my Lexus dealer and it’s night and day, but that’s expected? Great follow up video, looking forward to the next video.

Watching this video makes me want to drive a Bronco in the snow.

My husband’s 2020 Lincoln Nautilus had the same backup camera problem. He took it in, and they said it just needed an update. Haven’t had that problem since (~8 mo), so maybe there was something to it. 🤷🏼‍♀️

Awesome video and it seems like the dealer just doesn’t care! I should add that my local Ford dealer is Paul Miller Ford in Lexington and they’re fantastic!

I have a 2021 ford ranger also around 7,000 miles and the only issue I’ve had so far is that I seem to have a piece of plastic loose somewhere close to the steering wheel that vibrates at random times

It is one thing for a vehicle to have little gremlins but for a dealership not to even attempt to look into them that says a lot about that specific dealership and their techs not caring about you and your families hard earned money and just moving on to the next ticket order. I agree with Micah on every automobile manufacturer have issues some greater than others. The speaker one would've have sent me off on a deep tangent of some colorful words for that dealer that even the Iguana would've been embarrassed of LOL !!!

I think a lot of us have been trainned to believe that taking the car to the dealer is the best and only option to maintain vehicles properly. Cases like this prove that sometimes, where there are no other dealer options nearby, it might be better to find a mechanic with dedicated experience in the brand or niche. I drive a Hyundai, I can tell you that my experience with the brand in terms of service, recalls and maintenance have been very bad. The car is upwards of 170k miles without major issues, and some of that I think it is attributed to the fact that I corrected some of the minor problems myself by replacing part with non OEM products (brakes, shocks, struts, steering gasket). That was around 60k miles, no problems after that. My experience with Toyota service is different, but not great either. I have seen how service 'advisors' push unnecessary maintenance services to customers and also have experienced a couple of occassions where I felt not enough attention was given to the issue I reported. You are likely to encounter issues with any brand, vehicles are massed produced, it is normal to have discrepancies during the manufacturing process. What is important is how the company reacts to the issue to prevent it at the assembly line and to fix it for customers affected by it. That's where the dealership is at an advantage, getting that feedback first directly from the company. This might limit the number of options available for first year products, specially for the Bronco that can be considered an entirely new product.

So hate that about ALL dealers... Whenever it comes to sounds or noises, it's ALWAYS "we couldn't replicate it" 😡

We understand driving (riding) a distance to a dealer you can trust. My wife and I have Can Am F3 Spyders and ride 100 miles each way to a dealer we trust and does not charge an arm and a leg for service. There is another one about 15 miles away but they charge almost twice the price for service.

My 2016 Ram has had 13 recalls FTW!

3:00 - 'The Bronco hasn't exploded yet' Give it time, it's a Ford after all...

Looks like Fairfield Ford needs to do a better job in diagnosing these problems with the Bronco.

That's why I only buy from Japanese manufacturers now. My Tacoma had zero defects and the service center in Redlands has wifi, TV, comfy chairs and work stations. Plus free water and coffee. The one in Indio has a small cafe.

You are not crazy for loving your Bronco, you are just crazy. But I will keep watching.

Hi, nice video. Quick question: is this the cactus grey color?

There was a recall on my 2020 f150 camera for the same reason. Seems like an ongoing issue with Ford.

If you think your speaker issue was a silly fix. Try taking your vehicle in for a non working electric power steering issue. Were I was told I needed the entire steering column and computer replace, only to find out from my friend mechanic that it just needed a relearn procedure done. Free fix over a $1,000.00 plus repair.

You taught me to just buy what you like!

Great video. My Honda Civic has squeaky cup holder springs. Yes the cup holder springs squeak. Now what do I do?

Here's a random question. How does the mpg change differing between normal AWD and 2H Eco mode? Just curious if it's a noticeable difference. Hi to everyone! 😊

Love the Bronco Micah. Not to sound snooty but most folks complaining about them couldn’t afford them anyway. It would be like me in my 900sq foot apartment saying I would never own the Biltmore Estate because it would just be too much house to clean. I saw a wrecked Bronco for the first time last week; head on with a GrandMarquis. Bronco still had temp tags. Made me sick for the owner cuz more than likely they paid a big markup and didn’t get GAP insurance and are now screwed. Also, no WiFi at a dealership. That’s inexcusable.

I had 2 Tacoma's and consent vibrations issues and one back Lemon Law !!!

Hi guys, great video and beautiful family. I am considering in getting a bronco but i am a bit on the fence on getting the 4 cylinders with the 10 speed, here is some back ground, I had a mustang with the 2.3 engine and 6 speed gearbox, great car but eventually I traded it for a GT with manual gearbox. During a business trip I rented a mustang with the 2.3 and 10 speed gearbox, and I didn’t like the way the gearbox behaved and how the car drives as it felt like the gear box hesitated a lot and could not find a “happy place” while driving, maybe I was pushing the car too much, so here is my question, how do you compare the 10speed in the bronco when it is paired with the 4 cylinders vs. The 6 cylinders?

Dang! I've had similar experiences at various dealerships. I have now come to calling them stealerships....

I like Cerritos Ford. They didn’t shun me when I went to “tire kick” the yellow Bronco they had on display. They weren’t pushing me to buy or even to put a deposit. They were just like regular dudes hanging out and talking cars.

Great update. Keep them coming. Although I will say, you made entirely too much sense in the last section regarding reliability. Better tone it down next time. 😜

That Bronco looks really cool! Only thing I don’t like is MPG, especially since you live in California! Other then that…..cool!

I don’t know who you are and I been watching for 5 minutes.

The 'not able to replicate' is such a copout when most of the cars are so smart these days that it shows up in the log as having failed once or several times. For example, if one of our IT hardware produces errors intermittently or we have a phone's recording of the problem, we still typically just replace the affected component anyway even if its not acting up right that moment. Probably just an excuse because even if they did want to service it, probably have parts shortages for two months or its a known issue and they don't know what to do.

I like the high five.

How is the stock sound system? Is it as bad as everyone is saying?

Had the exact same backup camera issue with my ford focus. It was never fixed. It was fine for the first year or so then suddenly started acting up.

Great update. Hope you keep doing these. I had a Tacoma, went to a Wrangler, and loved it. Used the Wranger much harder off-road and it actually had less issues than the Tacoma. Reliability is like number 5-6 on my list of new vehicle purchase priorities. I want to try the Bronco next but getting a hardtop now is impossible so will wait.

Love your videos. That is a perennial problem with FORD. Nagging quality and reliability issues! Keep up the great work. Your family is adorable!

When i saw the title im like here we go beta testing in progress

I had to fix a similar problem with my daughter's LOL Doll record player speaker. It was installed improperly. I took it apart and reinstalled it. Problem solved.

Ford dealerships have had a problem with really terrible deals hips, and some that are amazing

I get it Micah! I have actually been turned away by Toyota Service before! I tried to take my car to get a flat fixed, they told me you need to take it where you bought the tires...ummmm...they were on the car when I bought it from THIS dealership....well you need to take it somewhere else. WTF???

My Ram 1500 has the same weird camera issue.

where did you bought your yellow hoodie? Its cool

Micah! You make good videos man. You're one of the best reviewers. How did you buy this thing? The Fix OR Repair Daily brand?

great video! Those were minor issues...

That 2.3L 4-cylinder turbo engine has been around since model-year 2015 now, pretty much unchanged. I would think that if it had any major issues, they'd be pretty well-known by now. The only issue I'm aware of is the same issue all direct-injection engines have -- the intake valves get lots of carbon buildup. This, of course, can be mitigated with an oil catch-can in the PCV system. As far as the automatic 10-speed transmission is concerned, I'd imagine that if you change the fluid and filter -- ignoring Ford's advice that it has "lifetime" fluid -- it'll easily last 200.000 miles; maybe even 250,000. Automatic transmissions these days are pretty darn reliable.

Family goals 🥺

Still my favorite KZfaq family

BMWs customer service is top tier. I understand the prices but we aren’t taking that into account. Just based on customer service they are great