“I don’t think they got the concept” That does tend to be a common issue when you describe a completely different concept to them

Crazy mother and daughter try to get a £60,000 investment in one business by talking about a completely different business they aren't pitching.

her last remark ''we will prove the dragons wrong'' was ridiculous as the dragons had agreed it was a good business !!! just not the way it was pitched...

It's annoying when people blame the Dragons for "not getting it". Don't blame them if you can't sell.

Touca could have literally made them millions. His brands could have set up a cover type of service so if any of their customers damaged theirs etc they could send it in directly to the spa.... such a shame really.

One of the worst presentations EVER in the Den. The daughter didn’t have a clue.

Why would you not have said “if it helps sway a deal then yes the repair business is included”

U can tell it was the mums idea to split the business like that. The daughter lowkey looked pissed. She was tryna change it when Peter asked at the end but big momma wouldn't budge

Company dissolved in 2019

They came in and directly pitched a Handbag Spa and Repair business. Not just a franchise arm.

This is one of the rare occasions where I believe the pitchers were absolute idiots and the Dragons were right , so I declare myself out.

They have seriously messed things up here, I feel frustrated.

There is NOTHING to prove them wrong about. They didn't invest because they didn't like the way you do business. They all thought it sounded like a good opportunity otherwise.

This is how NOT to pitch your business.

Sarah-I want to turn this into a franchised handbag restaurant chain, with Korean BBQ sauce in gold handbags.

As soon as that complete mess occured I'd be straight out. They have no business savvy and seem like they don't know what day of the week it is. Not viable business partners.

Jenkins is such an underrated dragon

An exciting business is a new home appliance that automatically irons your work shirts. The world doesn't need a handbag cleaner.

The background music like some kind of 80s police drama

I love when they call them "misunderstandings", it's pretty clear they only wanted to give up part of the small business. No misunderstanding about that.

The problem is, they (dragons) understood the concept perfectly, the mum and daughter have been really short-sighted here and will no doubt regret their decision.

The daughter knew exactly what was going on but her hands were tied because the mother was in charge. No wonder the daughter said she gets frustrated at the start. I hope the daughter has learnt a lot from running the business and will be a great asset to another business or eventually is able to run her own and make her own decisions.

Well that was a waste of time.

Let us all get to the main point that they will live to regret and rue for the rest of time...even following the 2 dragons, Tuker and Deborah ruling themselves out, Peter STILL GAVE THEM AN OPENING to bundle the 2 businesses together and yet they STILL SAID NO, despite knowing that two dragons WOULD HAVE INVESTED. They had an opportunity to change their pitch, which rarely happens/is allowed and they slammed the doors in their own faces.

“they literally google it” jesus christ, that is not the way to talk to a successful millionaire they’re pitching too.. my god😂

God these type of business owners are so dumb. I have a decent business but I’m not offering that, instead invest in something that’s a separate part of the same business and carries the risk.

What a headache. I didn’t understand anything they were trying to say. And for that reason, I’m out!

They clearly just wanted the marketing.

They didn’t get the concept????misunderstanding??? You came in completely talking about the repair business and it’s revenue then you go OH YOUR NOT INVESTING IN THIS BUSINESS ITS THE FRANCHISE WE CAME TO PITCH WHICH WE BARELY MENTIONED

Have they ever seen this show? The only thing the dragons hate more than a crazy valuation is a needlessly convoluted offer!

You could just tell that it was the mother that didnt want to make it 1 whole business, the daughter definitely wanted to do it.

Most luxury handbag brands offer this service for the bags they sell

Is it just me or does this mum and daughter duo seem very arrogant?

It never fails that those who don't get an investment blame it on misunderstandings and the dragons just "not getting it"

This was an annoying episode, why would you separate your business like that? I feel like Touka could have elevated that business to new heights.

I live in Singapore and I know of the Handbag Spa. I never knew that it was a franchise! The location is strategic, it was right in the middle of the shopping belt, Orchard Road, surrounded by all the branded retail stores (gucci, lv, chanel, hermes, etc). Of course, there are lots of competition, including Jeeves. But Jeeves unable to restore my mom’s gucci canvas bag, so we went to Gucci store and ask them for recommendation, they recommended Handbag Spa and give us their business card too. Unfortunately, we’re unable to visit before government lockdown due to covid. Hope the best for both of them.

10:32 Of course-because you made it as confusing as possible & were talking about a business that wasn't included. As for proving them wrong-the company was finally done in 2019-3 years after they first started the process of winding it up, so they obviously didn't last long after this.

I checked this out on Companies House for an update. Looks like the company they set up for franchises was dissolved October 2019, a bit over 4 years after being set up, doesn't look like it was ever active at all. So I guess they didn't show the Dragons? What does surprise me is that the repair business appears to be running at a small loss and the companies have negative balance sheets...

You can tell that both regretted their decision but were too cocky to rethink their strategy.

Lol, im pretty sure they "get it", it's probably more so the fact you separated and made the deal so incredibly complicated, of course they wouldnt invest in two people trying to swindle numbers and use their numbers in a deceptive way (at least initially, which they admitted to once called out on). Saying bag repairs dont exist or that this is unique is also a joke, shoe, handbag, all these repairs have existed for a long time. Leather-working has existed for thousands of years. The idea of "proving an investor/dragon wrong" is sorta foolish when they're already millionaires x100 more successful than their business ever will be.

And because of their stupidity they will be losing lots of good business, because they aren't to be trusted. If you cherry pick your speech and try to fool your investors, how can a customer actually trust you?

watched the whole video and still don’t understand what is being pitched? lol they just need money to franchise? franchise what tho?! lmaoo. I’m literally laughing, soo confused 😂😂

Interesting. Back in the late 80's I did much the same thing, on a much smaller, local only scale with with western saddles---saddles which range in price from 150.00 to thousands of dollars, depending on the brand, condition and age. For set amounts ranging from 25.00 to 100.00 per, I'd go to the stable or home and thoroughly clean, polish silver or brass and refinish a saddle..with different pricing if I did antiques, harnesses or English saddles. referring repairs to a couple of reputable repair shops. I DID restore an antique leather art nouveau style 1900's purse once, I bought for 1.00 at an auction and after restoration sold for 75.00

"The money spinning handbag repair business isn't up for grabs, so the dragons are left clutching at straws." Guys, I think the narrator may have finally gone to far.

The dragons understood the concept however they did not get why the business was separated in two parts with only one part on offer.

How can you make no profit when it is only the two of them repairing? What are they spending the money on?

A couple of scam artist who thought they could pull the wool over the dragons eyes.

Silly ladies I would have bundled it together after the first dragon rejected them.

I'm always the first Zimbabwean.

Foolish decision. They should have bundled it all in

When not a single comment on KZfaq supports you, then you know you screwed up big time. Lol

They kinda look like a karen

That made absolutely ZERO sense at all. Yes they got the information exactly..

"Crossed wires and misunderstandings." No one knew what the hell they were offering. Hilarious. 😂 😅

Why is it so unnerving to see them with that half-smile just staring at the dragons as they pitch? To me, they were never really interested in getting investment, they were only there to advertise to the British viewers that they have a franchise rolling out in their country. I don't think they cared at all what the dragons had to say, which makes sense with her remark of "proving the dragons wrong". She just straight up wasn't listening to them

I don't think the Dragons fully appreciated that this wasn't taking Brian's figures into account

This two just want publicity. I think they already anticipate that the dragons will not make an offer on that franchise part

It never ends well when you try and pull the wool over the dragons eyes!

I am sick and tired of these TikTok ads. Seriously...

They should have gone to the wall and had a chat when Peter questioned final time

I think the mother (as the senior person) should have changed what they were offering “on the hoof” after Tukar all-but gave her the opportunity to do it! They even had Peter and Deborah offering that same “way to win”, but they still didn’t get it!

Quick check on companies house, all the companies that the daughter was involved in, including Franchise business has now dissolved (did so in 2019). Her Mum is still a director of leather repairs business.

I feel like it's the moms fault

They just wanted free marketing

you can tell this is less of a family business co-owned by two business partners and more of a mum who runs a business and gives her daughter tasks to complete. if they were truly business partners, the daughter should have some say in how the business was pitched but she got completely steamrolled. such a shame

Oh Duncan we miss you ,

Do you remember when that good looking girl came in and completely fudged her numbers and pretend to faint and the simps jumped out their chair to save her lol.

A lot of the luxury handbag companies do repairs to their bags in house. Some do it free of charge.

The daughter would of bundled the company in my opinion. The mom clearly was the one who informed her prior to entering the den they wouldn't be budging on the matter. At the start of the pitch the mom said "she handles the day to day but I make the final decisions" and then all the faces the daughter made when discussing the figures about the franchise, she had a frustrated gaze towards the mom. A shame.

They’ve got the advertising they wanted, especially when all the dragons said it was great.

That's what happens when you present a deceptive pitch to the Dragon's, you get 100% of nothing!

I like it a few years ago I bought a Radley bag cost in sale 200 quidish pounds, but you can't get that same bag again and if you are attached to your bag, 150 looking new every three years not bad at all ❤️👍

2:00 'I own a luxury bag brand, so I know about lever'

"I really don't think they quite got the concept of what we were trying to do." No. They *_DEFINITELY_* "got it" there. They said the business, as a whole, was potentially investible but because you were trying to separate a lucrative part of it to keep for yourselves you lost all interest. Was like that guy who told Doug Richards "I'm sorry you got that impression" from his pitch and Doug flatly replied "I'm sorry you gave it." Like Sarah said, they were trying to "have their cake and eat it" and every Dragon "got" that.

They can't compare the business in Qatar to anywhere else, the people there will pay much more for repairs than in other countries and so they where able to get 80K for the franchise. There is no way to get such a high number from other countries.

Touker layin into them before saying he's out was pretty brutal 😂 if they had included their shop in the deal they would have walked away very wealthy

Looks to me like the mother called the shots. Her daughter wanted the deal.

"so sell it to me" actually I don't have to, you approached me.

Them: Talk about oranges, sell tomatoes.. Also them: they didn't get it.. 🤷🏼‍♀️🤷🏼‍♀️🤷🏼‍♀️

I thought Peter Jones was gonna make an offer and ask for both businesses.

They made a huge mistake. They don't understand the value of association and network. As Tuka was saying, he could've made one phone call and exposed them to brands and people who could change their lives. Smh.

According to companies house, the company was dissolved in 2019

If the dragons had done the investment solely on the "franchising" side and increased its sales from proper PR and Marketing not just internationally but nationally as well, their repair shop in the UK in turn would also naturally get more sales. The repair shop wasn't on the table therefor the Dragons wouldn't be getting any returns from it, even though they would be indirectly increasing its profits from the franchise business side....l think the Mother and Daughter Duo were quite cunning but just not smart enough to execute their scheme. (If that is what their intention was, making the Dragons work for one business which caused both businesses an increase in profits which only the Duo would reap from).

I think sometimes the dragons need to be aware that people come from their little corners of the earth and don’t always know what they are doing. Instead of being “annoyed”, if they like the business why not explain to them where they are going wrong and provide a counter proposal.

Even I'm frustrated watching this. I'm glad I'm not one of the dragons.

Handbag spa what a lot of bollocks!

People that can afford them to start with can afford to buy another one rather than restore or clean it

What a waste of life. Cleaning handbags for the spoiled who spent too much in the first place on something they didn’t need. Sigh.......

I would fully engage one of the entrepreneurs.

Haven’t finished watching, only seen the pitch. But guessing, all the dragons are out!

When greedy people meet greedy people they always accuse each other of being greedy.

‘We are gonna prove them wrong’ well no your not they loved your business, you just pitched it wrong

wow - I used to think the dragons were arrogant. Now, I see the necessity of thick scales due to the many snakes are out there. Most of them are just trying to get publicity or trying to be sneaky, or just straight-up lying and showing no remorse when they get their hand caught in the cookie jar. The audacity some of these 'entrepreneurs' have, to not come prepared. Have answers to the basic questions ready, maybe include them in the pitch? Research the people you're asking gobs of money from. I wonder what casting's user personas look like: 1.Insanely delusional, 2. In need of a verbal lashing, 3. Will be very confident until basic questions are asked. All very entertaining.

Now I know there is a lot of show around this "show", but it still gets me thinking if people are really pitching stuff this way, instead of telling out straight what is needed, just tip toing around everything until everyone is confused (even they themselves)

Mother & daughter...well, they just don't learn! They will fail again somewhere!

Deborah’s nail clicking thing during the pitches! Scary!

It's such a good idea, so much potential...sucks that their business model was so convoluted

She's been doing really well on the Hub.

Fuming I’ve only just found out about this type of service now. I’ve had loads of designer bags I’ve chucked in the bin due to damage that probably could have been restored but I didn’t even know was an option at the time although I wouldn’t have paid £150 for that if it’s more expensive than the bag… sometimes it’s just better off buying a new one

*ME* "Oh wow that's pretty cool! *Dragons* "this idea is crap" *ME* "this idea is crap"