The Apple Store's $1,000,000,000 Secret

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Жыл бұрын

The secret psychology behind Apple Stores!
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@Mrwhosetheboss Жыл бұрын

Next time you go into an Apple store see if you notice these things in action! 😳 Quick correction! 76 degrees is the angle between the top half of the laptops and the table, not the angle between the base of the laptops and the top half! For the (pretty hilarious) video of me comparing Apple vs Samsung's customer service: kzfaq.info/get/bejne/kJ2Zdamc0by5j30.html

@RankyTev Жыл бұрын

Sure thing

@cricketgoldYT Жыл бұрын

Ok I will!

@SKAAADOOSH Жыл бұрын

MrWhoseTheBoss never fails to us up to date with the new tech.

@findoutthecar8162 Жыл бұрын

1st

@pbbob1 Жыл бұрын

@vamos419 Жыл бұрын

As a former employee at Apple, there is also one more “trick” they use. Most of their stores are designed to use natural light during the day and don’t use any artificial light. This is supposed to keep the customers from feeling drowsy and be more attentive.

@Anas-1220 Жыл бұрын

😮

@michaellowe7179 Жыл бұрын

Noooooo

@NicholasGoatifiFan Жыл бұрын

its the opposite in schools in the us 😅😅

@i1DERProductions Жыл бұрын

Totally make sense even more that you want to see the products in their natural form.

@NicholasGoatifiFan Жыл бұрын

@MASONNET I sleep within 15 mins of first period lmao, idk how i passed high school lol

@Y0utub3me Жыл бұрын

Recently went to the Apple Store on 5th Ave NYC. Definitely had to physically adjust the screens to get a better viewing angle on the laptops. I was getting got without even knowing! Akin to how Disney was incredibly meticulous when building out the layouts of his parks. Fascinating stuff.

@jhitom Жыл бұрын

😕

@michaellowe7179 Жыл бұрын

The pain

@Rjgames231 Жыл бұрын

Pain

@estton Жыл бұрын

Nyc lets go

@test1122lol Жыл бұрын

That's literally what Andrew Tate has been saying the whole time... Everything around you is purposefully designed to program your mind

@djross95 Жыл бұрын

Having worked for Apple as a salesperson in two of their stores, I can vouch for the content of Arun's video. No one obsesses more about small details than Apple. It's kinda creepy, but also effective!

@Theunicorn2012 11 ай бұрын

Having worked for Apple as a salesperson in two of their stores, I can vouch for the content of Arun's video. No one obseses more about small details than Apple. It's kinda creepy, but also effective!

@Roban554 11 ай бұрын

Having not worked for Apple as a salesperson in two of their stores, I can vouch for the content of Arun's video. No one obseses more about small details than Apple. It's kinda creepy, but also effective!

@ChristopherJungBFA 10 ай бұрын

Having worked for Apple as a salesperson in 2 of their stores, I can vouch for most of the content in Arun’s video. We go through a week of reprogramming before ever working the floor that focuses more on convincing people into thinking we are their friends than having actual product knowledge. I was never instructed or suggested to not touch the products, though. We didn’t touch the products, because they are petrie dishes full of germs. We would only touch them to clean them at the end of shift and put on nitrile gloves and spray everything down with Swoosh or alcohol. I quit before Covid, so I imagine cleaning standards have only increased.

@JacksonCampbell 6 ай бұрын

Even creepier when you get deeper into it, like the Apple evangelists.

@nerdstark9002 6 ай бұрын

Not as effective as some people think. Many people stay away from apple exactly because this aura of disingenuousness.

@Yoon1eee Жыл бұрын

Me walking to an Apple Store with 10$ 😭

@KinzShadow 3 ай бұрын

Me walking to the Apple Store with 0$ just to see them😭😭😭😭😭

@Retardedtiger 3 ай бұрын

Me not even going to an Apple Store in the first place

@CantCatchFish0 3 ай бұрын

@GAMING_JOHNRobloxYT 2 ай бұрын

Me walking In a apple store with 0$ just to play and touch it and say to my friends "GUYS OMG I TOUCHED THE NEW IPHONE 15 PRO MAX" 😂😂

@Kiwicatking 2 ай бұрын

💀

@damnfreakingsien Жыл бұрын

Another thing interesting is the overpriced accessories section. They make it so fun and easy for you to try any of the cases and straps and you might eventually buy them. It's like they're sublimely telling you: "our phone cases are awesome, try it!" They even have a 100% cash refund policy, effectively letting you "buy" the product, and bringing it home to try. I have never seen any other shops offering 100% refund based on change of mind. On the other hand, most tech shops tuck their cases away in boxes, and I find it a little intimidating to inconvenience the shop owner to let me try on the cases.

@sewerboio_0 Жыл бұрын

Im sorry these bots took over your comment. I'll be your first human reply. I agree though, i went into a tech store and didnt ask to test a case, just bought it without and i regretted it

@sanketss84 Жыл бұрын

you are absolutely correct on the cases part , apple store is the only place where I was able to try all the cases and watch straps , this is a huge revenue for apple as they cost a lost tbh. but they made sure you get to try the product unlike any other brand which capitalized on this idea.

@oreomydog1924 Жыл бұрын

🍎: 📈 Other companies: 📉

@niranjanpandit6497 6 ай бұрын

Yeah but the cases are severely overpriced and after buying an expensive apple product you don't feel like adding more things to the cart.

@damnfreakingsien 6 ай бұрын

@@niranjanpandit6497 If you're accounting just the cost of manufacturing, it is severely overpriced. just some plastic and micro-fibre fabric molded into a case. But if you're talking about providing a good user experience, Apple cases are certainly the best from my experience compared to the competition imo despite having it's fair share of flaws. Premium texture, comfortable to hold, easy to put on, easy to remove, stays in place, and provides sufficient protection. It is clear that the designers put in a lot more time and effort into designing every nook and cranny of the phone cases to make them feel as good as possible.

@RaavMedia 11 ай бұрын

5:09 …OMG .. can’t believe I missed watching this video till now. When I saw that clip, I thought .. hey that looks familiar .. and was totally surprised after seeing the source message!! Thanks a lot for sharing my clip ❤️❤️

@geeky_001 4 ай бұрын

that's cool!

@Conrad.Merkel 11 ай бұрын

I remember in first grade we took a trip to the Apple Store to just use their products and make power points. Even though all the kids got confused and asked for help multiple time the Apple employee never got frustrated. Then to really wear the nostalgia of an Apple Store into our brains later they gave us hard drives with the power points we made on them

@spooky.- Жыл бұрын

Apples ability to get people obsessed and love their brand is unmatched.

@noobysanwich Жыл бұрын

but they will always have one hater.

@catsballs9657 Жыл бұрын

@@noobysanwich apple cult member alert

@leonize2459 Жыл бұрын

There is a sucker born every minute.

@leonize2459 Жыл бұрын

@@noobysanwich Most people in the world know apple products are pretty garbage. They make products for the tech illiterate, always have always will.

@anujmchitale Жыл бұрын

Well it's a cult, so hardly unmatched!

@Simalacrum Жыл бұрын

This video goes really well alongside MKBHD's recent video about Apple's naming schemes - it contributes to a general language of Apple's business strategies.

@arkesh110 Жыл бұрын

Wait everyone's username has an @ now

@abbyroberts1019 Жыл бұрын

Cool

@level1865 Жыл бұрын

Not to sound rude , but am I the only ones that feels Arun's become a little biased towards apple. Not to sound like an Android fanboy, you can check my comment history defending apple in almost every single comment ever. But Arun has covered marketing and psychological tricks of Apple many times, and yes, they do generate the most profits in this business but they aren't the only successful players here. For example how and why samsung dominates the Asian market.

@monklord6098 Жыл бұрын

@@level1865 they dont dominate because of marketing, but because of price. Most if not all "rich" or people who can afford apple in Asia tend to buy apple. Its just the cost of apple devices are more due to taxes and its base price being higher. Im saying this from seeing it first hand. Even in korea, most younger kids want apple because its just seen as more cool even tho samsung is from there.

@Anas-1220 Жыл бұрын

@@arkesh110yeah man

@Philip11v22 9 ай бұрын

Thanks Arub, great quality video and learned new things.

@Yt_montyplays Жыл бұрын

*mrwhostheboss always finds a way to rickroll us 😂*

@Bespoke_Builds Жыл бұрын

Arun's videos are always put together so well, you can really see the production value. Lets get him more subs than Apple

@FrotLopOfficial Жыл бұрын

Sorry I cant help, I've been a subscriber for like 7 years

@aibel99 Жыл бұрын

Shut up

@mirhawk-plays Жыл бұрын

We physically can’t I did the math

@jhitom Жыл бұрын

Let's go!

@jimschips254 Жыл бұрын

@@mirhawk-plays aight lemme see ur work

@jerkytoo8184 Жыл бұрын

I have to say, the minimalist and airy layout of an Apple store is quite appealing. With devices displayed in an uncluttered manner and with them ready for you to touch and use, it makes it feel like less of a store and more like a place where you can just walk in and play with expensive electronics. It puts you off guard and before you know it, you're buying a new phone. I've found the "Specialists" to be attentive, but not pushy.

@eishuno Жыл бұрын

Yeah, no. If someone lacks the mental fortitude to not buy something they can't properly afford, just cuz they played with it once, they need help.

@jamesowings1934 9 ай бұрын

@@eishunoeven 5% of the people who walk in buying when they walk out is a huge selling point for what I built my business around. It's definitely made me a ton of money.

@eishuno 9 ай бұрын

@@jamesowings1934 hence my point about mental fortitude and financial competence. If one can afford it, amazing! go for it! But weak-minded, easily influenced individuals - well.

@robertsalyers1351 2 ай бұрын

I Love your videos and the information that you provided on here. Thank you

@BillionaireRSA Жыл бұрын

In South Africa, queuing is still a common practice, especially when it comes to new device launches. It's interesting to note that certain malls have taken measures to streamline the process by having two separate iStores-one dedicated to contract sales and another for display purposes.

@doodskie999 Жыл бұрын

As someone who worked with customer service. The reason why we dont use words that somewhat represent negative meaning is because we practice positive scripting

@acslater017 Жыл бұрын

“Sorry for the wait” = “Thanks for your patience” 😅

@martinspedding4210 Жыл бұрын

Does that also explain why you never give any reasons why you should buy an Apple device rather a competitor... Very hard to have a normal interaction

@shibujha1 Жыл бұрын

8:27 the fact that he made a whole cup printed to rick roll us indicate how much dedicated he is 🤣🤣🤣

@fitnesscat761 Жыл бұрын

The fact that you did this comment to get likes which in indicates how much dedicated you are to seek attention from people

@gojo.catoru Жыл бұрын

@@fitnesscat761same is applicable to you too

@AtmosPres Жыл бұрын

@@fitnesscat761 He literally just wanted to share a fact that was hidden from the video, but worth noticing. Leave him alone.

@DragonOfTheMortalKombat Жыл бұрын

@@fitnesscat761 Who hurt you ?

@atpray Жыл бұрын

I didn’t notice that I got Rick rolled again 😂, thanks for pointing out

@Stubzgaming Жыл бұрын

Great video I do enjoy this channel, Thankyou

@stevenarcher1201 Жыл бұрын

Your videos are so good

@smolbun7351 Жыл бұрын

As an interior designer student, a lot of the interior elements like the layout, lighting and the placement of products and the simplistic aesthetic all play a role in promoting their brand and it was so interesting to see when I was doing my case studies cuz they actually think a lot to push customers to purchase, and it actually works! Also living in dubai, i can assure that the apple store balcony is insanely pretty and many just enter the store to go view the fountain and then end up purchasing though they never meant to. Ive considered too like its crazy

@kvb7772 Жыл бұрын

doesn’t matter no trick would work on me, im broke

@rasperinlaboratories5392 3 ай бұрын

Yeah plus andriods better and open source

@kingbouncer1314 2 ай бұрын

Sounds like you've fallen for tricks too often...

@hiddendrifts 2 ай бұрын

tricks usually don't work on me either. partly bc i, too, am broke, but also partly bc there's only two reasons i'd buy something. either it has some gimmick i'm interested in, or it has some function i'm interested in. apple products are usually one or the other, if not both

@SmallBROODJE777 8 күн бұрын

@@rasperinlaboratories5392no they suck

@the-secrettutorials Жыл бұрын

Love the marketing related content lately 👍🏻

@KurtisB Жыл бұрын

My nearest Apple Store’s technique to make sure I leave with an iPhone: Tell me the wait will be 2 hours and completely ignore me after that.

@Mrwhosetheboss Жыл бұрын

😂

@thepeasantlord217 Жыл бұрын

9:31 Sometimes banned words lists in employee handbooks can be interesting… for example, I work as a zip line tour guide, and we are literally not allowed to say the word “safe” when describing the zip line course or anything related to it. This is because it’s inherently dangerous and NOT safe. If a customer asks us if it’s safe, we can’t say yes - instead, we need to say something to the effect of “we do our best to mitigate all the risks.”

@bencebekesi7845 Жыл бұрын

You are realy nice im subscribed

@ItsVasl Жыл бұрын

amazing video mate!

@tasminsalahuddin1654 Жыл бұрын

Thanks a lot for making videos like this! Your videos make our days even more better! Always wait for your videos! Love them!

@i1DERProductions Жыл бұрын

I can certainly attest that my first experience with staff was amazing. My Airpods Max had suffered "Sweaty Ears" damage before I actually was aware it was a thing. Went in, had my meetup and I asked very nicely if there was any way they could try and reduce any repair/replace costs or some sort of bill me later option. I have AC+ on them and hoped they would just do a quick onsite replace. They had to send them to an off-site repair and promised free shipping of replacement if they couldn't repair. A few days later, old serial diappeared off my account and was replaced with a different set with a receipt saying $0 cost.

@rnathanielryaan2034 Жыл бұрын

@UnjustifiedRecs dude exactly i have an iphone 14 pro max and the "genius" told me hey man dont get applecare now cos i see a scuff on ur phone. i travelled out for 4 hours for him to be a hipster dickwad

@rexacion Жыл бұрын

@UnjustifiedRecs he didnt pay, it said it at the end. did you even read it??

@Ben21756 Жыл бұрын

@@rexacion Apple Care ain't free. He received a "free" replacement because he spent money on Apple Care+.

@i1DERProductions Жыл бұрын

I was informed they may be a service charge via the iPad they handed me to confirm I consent to have the headset shipped for repair offsite. It also felt unusually good, psychology is weird! 😁

@SToXC_. Жыл бұрын

Wow! you didnt have to pay more for a service you already paid for a product that is more than 6 times the pricetag it should be! (airpods max known to have tremendous audio quality for the insane price of 600€)

@chrish7262 Жыл бұрын

Hey buddy! Love your channel, was wondering if you could do a review on the Motorola razr plus .. if already have could you provide a link

@DavidGalich77 10 ай бұрын

That was great how your broke that down. Taking some pointers. LOL :)

@technologyexplained Жыл бұрын

0:29 "By encouraging you to touch their product, they're actually increasing your sense of ownership of the product" 😂 Arun barely managed to say this while controlling his laughter 😂

@The_morning_star_TMS Жыл бұрын

😂😂😂😂

@reviewsontech Жыл бұрын

The patience you have, finding all this out and making it simple for us to keep in our minds is amazing bro! 😊

@Duolingo51636 3 ай бұрын

Great video!

@joanneporter6527 Жыл бұрын

Hi mrwhosetheboss I love videos I have been a subscriber for over a year,,, and I can’t wait to see your content

@Dogesomethin Жыл бұрын

Me as a kid: leaves every time with nothing

@JeremyandJasonBFF Күн бұрын

@costafilh0 Жыл бұрын

Apple uses similar psychology tricks on their support to make the experience better even if it is slower to solve a problem. I used to work at apple care for a while and I always got strikes for solving problems too fast and not making the step by step they wanted me to do.

@Robert08010 Жыл бұрын

Curious, did you work for apple directly or for a sub contractor? I worked apple care for a subcontractor until they lost the contract last year but they never said anything to us about going too fast. In fact, I remember being pestered to not stray into basic just showing them around territory.

@LK-cy5xe 3 ай бұрын

thanks for sharing

@happyfreeky Жыл бұрын

I just wrote a post on FB about going long Apple because they’re so good at taking consumers’ hard earned money. This video confirms that. Yet even when I still loved Apple, these techniques never worked on me because I only went in when I needed an Apple product. These techniques almost seem as if they’re creating a hypnotic induction.

@RossClan Жыл бұрын

I Love these yt taktics such as the “MR” taktic to make you feel more attached to the channel not just the person. i use it, it works i would love to hear what taktics you i use.

@LqcasGod Жыл бұрын

4:29 everywhere I go I look up where the store is and ask my parents if we could go to the shop ahah

@NTGuides Жыл бұрын

I've actually had first hand experience many times with this: I had to use messaging support and they made me feel welcome whilst they also fixed my software problems on my apple watch S4, which was bootlooping at the time

@nagpalyannav 11 ай бұрын

Damn! that was intense fr!

@Spica1000 Жыл бұрын

Bloody brilliant! Honestly didn’t know any of this! Thanks!

@BishalKhan01 Жыл бұрын

Arun's videos consistently showcase exceptional production value, reflecting the tremendous effort put into crafting each piece of content. With such attention to detail and quality, it's no wonder his channel is thriving. Let's continue supporting Arun's incredible work and strive to surpass even the subscriber count of Apple!

@DamZmlMemesLol Жыл бұрын

1:29 "This is all part of the *seduction* process" im really invested now

@SaeedKhalifi Жыл бұрын

Very cool and detailed video as usual, keep up the good work ✌ 0:16 how's that 76 degrees? it's more than 90 degrees, something around 100-100 degrees, more or less

@marialecompte 11 ай бұрын

this is a great video

@durganshyadav5009 Жыл бұрын

8:32 NO WAY you are rick rolling us with that cup 😭😭😭😭

@user-xy3gk1gh9v 10 ай бұрын

Well now he is

@NewtGQ Жыл бұрын

Apple always pays way more attention with selling their products. They make it an event whenever you buy anything from them. Even a charger or something is a cool experience to open.

@meloney Жыл бұрын

Kinda sad that it has to be an event, since apple (and many other brands) are so greedy that they won't give one with the phone.

@paradiselost9946 Жыл бұрын

@@meloney apple is the greedy one? naw, theyre just using the fact that its the CUSTOMERS who are greedy. greedy for social acceptance. greedy for a new "experience" in a world of vapid make-believe. greedy to get one up on "the joneses". greedy for attention. its amusing that the people at the top of the food chain, well... yeah, theyre greedy... cus theyre just like everyone else. they want their shiny car and their big fat mansion and their jetsetting lifestyle, staying at yet another 10star resort... call me mad, but whenever i see photos of "luxury resorts" i always ask myself... what exactly do you DO there? cus i consider luxury the freedom to go dig a hole in my backyard without anyone telling me not to, interfering, or making a scene of it. my hole. my backyard. go away. no-one advertises holes except earth moving companies :( strange, you see useless junk like iphones and itunes advertised all day long. cant say i have EVER seen an advertisement for a hitachi 10T excavator, or a euclid dumptruck, or maybe... even just a little bobcat... stuff that gets used. serves some sort of purpose.

@theloz 9 ай бұрын

Fascinating to hear about the employee handbook because it doesn’t reflect my most recent experience at all… I went to the Covent Garden store to buy my Apple Watch back in May, and despite there being few customers and several dozen staff at a loose end, I had to go and grab someone to come and take my money. I knew exactly what I wanted but after 10-15 minutes of aimless browsing I was ready to walk out!

@chiaralitta8059 2 ай бұрын

@Mrwhosetheboss thanks for this video, it was really interesting. I would have a question related to apple store and I hope that you or someone else in this chat has a answer for me: as you said apple store are characterized by the absence of cash desks and the transaktions are made by Ipods. However the possibility of cash-payment has to be given to the customer and I was wondering how they do this. Are there cash-drawers spread in the tabels? Or how do they do?

@reihanboo Жыл бұрын

Pretty weird cut at 6:00

@ILoveMath_Cats_Coding Жыл бұрын

Like sssniperwolf

@_Ali. Жыл бұрын

3:16 Ok dude, can we just take a minute to appreciate the Hollywood-esq cinematography creeping into your vids.

@robotomo4249 Жыл бұрын

Going into an Apple store is an experience in itself. Here in Sydney, Australia, the Apple store is a huge three story store. Glass on the front, bit on the sides andd even a bit on the roof. There is a huge hanging Apple logo at the centre. The coolest part however, are the stairs at the back. These stairs are made of glass, these stairs are surrounded by the famous "Apple grey" walls and white circular lights from underneath, it really makes it something special. Meanwhile, the Samsung store down the street is tiny compared to the Apple store. It's nice and the people there are kind and helpful, but it does not compare at all to the Apple store not so far down the street!

@christianschmitt2409 Жыл бұрын

2:22 missed opporturnity to have Apple juice in there

@Zipzapzak10 Жыл бұрын

Love your videos! Help this man beat apple!

@Dalamanofc Жыл бұрын

Hey Arun just wanted to say good video! But I have a question (completely unrelated to this video), Opera (One of your sponsors in a random video) Used your footage for an ad, Idk if your notified about this but I did see the ad on KZfaq. Anyways great videos lately

@dejesus360 Жыл бұрын

I bought Airtags for my daughter as a last-minute Christmas gift. Picked it up at the store (quicker than shipping to my home) and I was let to wait forever. While I was waiting, I started using my Galaxy S22+ just casually. I eventually started playing games really loud. The quickly got my product and let me leave. Those place are really stuffy...

@viditshah1622 Жыл бұрын

Really love the fact that how Arun really likes to keep the transparency with his audience.. like just a 2 second clip in the end with the green screen did it for me!

@SevenDeMagnus Ай бұрын

Cool, they deserve their success coz' they care about the psychology. God bless.

@user-xg2bp5kq9t 3 ай бұрын

Good one!

@jessicablueheart9772 Жыл бұрын

It's amazing how arun shows us the psychological ways the Apple company works and the ways it sells their stuff. I wonder if he will do a video of a different phone tech company like how he did this one. These are so well made keep it up man. 🎉

@Fasansola Жыл бұрын

Thanks, Arun for this amazing research you've done into building a marketing team and brand like that at Apple.

@tariqtalha1215 11 ай бұрын

@TechnicLegoEngineer 4 ай бұрын

its Aaron. i know its spellled dumb but it just is.

@infamouzdekay Жыл бұрын

I cant be the only one who remembers the era when we use to go into apple stores, record videos & post them online to show our friends 😂 so this theory is just extremely accurate

@DevilsAngel Жыл бұрын

10:17 design flaw in gimbal. Camera is blocked. 😂

@The_Spooky_Boi Жыл бұрын

5:55 a lil bit of a video glitch there, but that's OK TAKE OVER APPLE ARUN AND MAKE THE NEW BEST PHONE

@Aa-nk8qb Жыл бұрын

It always surprised me that the cash desk is NEVER visible in the Apple stores. Not even in online pictures.

@Aa-nk8qb Жыл бұрын

Now I understandy why.

@cresild_a Жыл бұрын

i paid partially in cash for my phone and ngl i was kind of curious how they were going to handle the cash! you never see any registers so i assumed they would take my money and head to a back room but imagine my surprise when a hidden drawer OPENED right at the table the specialist took me to 🤣🤣🤣🤣 in retrospect, i should have seen the hidden drawer coming, because duh!!!

@ashisbidika7848 Жыл бұрын

that t shirt is lit !

@waylen8711 9 ай бұрын

I’ve been to the New York location it’s awesome!

@anand_kv__ Жыл бұрын

I remember my experience at the Dubai Apple store. It was my first time at an Apple store, and just like you said, there is something that drags us into the Store without us even knowing it.

@Someone_we113 Жыл бұрын

3:04 that’s the Abu Dhabi apple store!! I just reconned to remember it.

@seankelly5223 Жыл бұрын

I really love your channel

@animeguy6877 Жыл бұрын

The most amazing trick thy pulled off is making sure how light your purchase is. You wouldn't know you're holding a macbook. This is also felt in your wallet and bank account. Your wallet gets lighter than it's ever been. Truly futuristic stuff!

@daguilar5244 Жыл бұрын

Will admit the only experiences I've had with apple is being push away if there was no meeting time set, even when there was a meeting scheduled, nobody approached us, so not knowing what to do I approached a worker only to be told that I needed to locate the person in charge of checking in. I wasn't the only one in these situations, when looking through the glass you'd be able to see half the room not being helped as they stand on the sides of the room. I know not all apple stores are like this, so far it has only been my experiences, maybe wrong timing or something.

@mikikeiko2162 Жыл бұрын

Most apple stores have a people in the front (with ipads) usually greeting everyone. You need to approach them for help and they will find someone. Also because everyone has the same uniform, its easy to get confused between technicians, managers and sales people. Its to note that the people standing in the side could be technicians/sales people, so unless you have already mentioned this to the people in the front, they will assume no one needs their help.

@Henry_Jr_Watsson Жыл бұрын

Yep. Same here in The Netherlands, Amsterdam. No appointment = just go home basically 🤣

@nerd26373 Жыл бұрын

This channel has always been the best at everything they do. We wish them all the best.

@SpiritHollowHaunter 6 ай бұрын

Only 1 million subs away! you deserve it, and I am sure you can make it 🎉

@believe-in-righteousness Жыл бұрын

Nice video. Very entertaining

@farzanelyassi Жыл бұрын

0:15 well, im pretty sure that angel you marked out is biyger than 90 degrees...

@arabadjiewww Жыл бұрын

To achieve a better viewing angle on the computers, I had to manually tilt the displays. I was being snatched without even realizing it! Similar to how Disney was so thorough while designing the layouts of his parks. It's fascinating.

@paradiselost9946 Жыл бұрын

what was on the screen that was worth viewing? can you recall? so you can recall adjusting the screen, yet what was on the screen, the actual focus of your attention... was unimportant? trivial? so what was the point? when you take that attitude with things, you dont get duped. advertising is just psychological tactics. easily seen through, easily manipulated. theres this great game i play with salespersons... "what can it do for me?" so far, noone has told me exactly what an apple product can DO for me. there doesnt seem to be any advantage in owning one... but then im that person that knows what i want, what im going to do with it, and invariably... where to find it or what can be used as an alternative. and theres nothing an apple can do for me so i dont want one. easy :)

@41linestreet Жыл бұрын

The APPLE acronym reminded me of The Krusty Krab training video where they taught SpongeBob to remember POOP (people order our patties)

@bobbyguo5640 Жыл бұрын

Fire video also love your collaboration with twtti

@Tjo- Жыл бұрын

This man always has a way to rickroll us

@iamthematti Жыл бұрын

As a someone who just loves to walk around all the electronics stores and see all the cool stuff from... washing machines to bluetooth headphones i would love to visit apple store some day. Just dont remember seeing any here in finland

@marcustmusic 6 ай бұрын

My Apple Store pulls of these tricks pretty well. I almost never had a bad experience with dealing with customer support or Genius Bar appointments (although annoying to have to go through them at all). When my AirPods Pro straight up stop working, they replaced both my buds the same day I came in for a visit for a future-recent purchase I made. And when I bought my M1 MacBook Air, the Apple employee in charge of the MacBook Airs suggested to buy the M2 MB Air but I knew I wanted and be happier with the M1, she didn't press any further and sale went off without a hitch. And that's the thing about being an Apple customer, yes their products are incredibly expensive at times but the customer support and near flawless execution is what keeps winning me over to their side, even if there are weird quirks from time-to-time. I never had a customer support experience that was almost as flawless as Apple's.

@donnas411 2 ай бұрын

End with a fond farewell 😂😂

@mikoshbeats Жыл бұрын

Appreciate all the work and effort you and your team put into all videos 🙏🏼

@PlaywithJunk Жыл бұрын

At 4:56 the tops of the plant pots look like old hard drive disks.... I wonder if that is on purpose.

@ViKKiXKrishVarma69 Жыл бұрын

@Mrwhosetheboss I’m planning to Apple Watch, with both GPS+Cellular models, I’m currently confused which one to choose from either the SE 2nd generation or Series 7 GPS or Series 8, I’m aware about the feature differences between these three models or should I wait for Series X to be launched this September and when the prices goes down then make a purchase, please suggest as I need an expert advice

@yepyepmusic Ай бұрын

Why is this the best sales lesson i have ever heard?

@Terrobility Жыл бұрын

I work at a UK network and it's crazy how much of this I do in the sales process without realising I do it. Forcing touch by getting customers to pull out clamped devices, gesturing while they're holding it, keeping POS hidden away, being way too easy to walk in, never making the customer feel like a burden, and so on. I was just doing it because that's how my boss taught me. Always interesting to hear the logic and reasoning behind it.

@ee_official Жыл бұрын

Everyone skip 4:18 thats where he rickrolls you! your welcome. :)

@Dailyfunfacts650 10 ай бұрын

Thanks for the warning

@michaelshea2839 Жыл бұрын

Arun mate! Rick Astley covering highway to hell whilst playing drums. Don't overload. Hope you two are doing magic ❤

@mattm1686 2 ай бұрын

Used to teach a lot of those classes it was fun

@salambiswas1250 Жыл бұрын

Genius as always... But, We all want to see, "The Method Arun uses to entertain millions of people"😂😂

@Ismael94 Жыл бұрын

This man never misses a rickroll

@raghuram6913 Жыл бұрын

5:35 I didn't know why I was vibing, until I rewinded the video and heard the...

@joeygarcia8295 10 ай бұрын

Pure brilliancy.

@iyzspooky1693 Жыл бұрын

"We don't call them stores , we call them townsquares" Arun continues to call it 'stores' 😂

@Avalon_1991 Жыл бұрын

To be fair, I went to an Apple store when my iPod Touch wasn't charging and they helped me free of charge. It was pretty simple as the connection point was dirty which I didn't think of. They could easily have said I would need to send it away for repair or something which they could have charged me for. It was simple but I liked it. It was like when my sister's laptop was out of the repair warranty with John Lewis but they still fixed it for free. I bought a TV there because of that.

@the_anarchi2t717 Жыл бұрын

Same I had the xs max when it was the latest phone my charging ports and speaker grills was caked in normal pocket dust they cleaned it free of charge. I don’t think they’d do that with my 14 pro max 🤣🤣🤣🤣🤣🤣🤣

@Anas-1220 Жыл бұрын

omg

@kitten-whisperer Жыл бұрын

That's rare.

@alter112 Жыл бұрын

they probs got fired by tim crook

@cousinjuno 9 ай бұрын

I am extremely excited about the iring phone 15 pro Max in natural titanium. Coming from an s21 Altra I understand I'm giving up some zoom but I expect to be impressed by the other features especially connectivity and reception when I'm out and about if not for the Periscope lens I would be getting the s23 ultra or possibly the pixel 8 pro when it your video is entertaining and informative and you have a friend in Columbus Ohio :-)!