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Sohail Malik is the Chief Digital Officer at the National Bank of Pakistan.
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00:00 Introduction
02:03 Early Life & Education
02:42 His Work Trajectory
03:55 Joining National Bank
04:21 Current Role Here
05:57 Wateen: What went wrong?
07:55 Transition from Telecom to Banking
09:26 Experience at MCB, FINCA, etc.
11:12 Banking Licenses: Types and Processes
18:12 MCB Lite Account
20:03 The Beginning of the Trend
21:03 Today vs. Then: Security, Limits, EMI & More.
22:37 Understanding Digital Banks
24:50 Microfinance vs. Digital Banking License
26:46 Rise in Scams and Data Leaks
31:55 National Bank's Efforts
33:11 Why aren't banks using WhatsApp?
34:40 Things to Remember
36:13 Banks Own Information Security
37:43 Extent of Digital Transformation?
41:50 Account Opening Delays
48:58 Financial Inclusion Challenges & Solutions
55:08 Financial Products in Digital Wallets: Credit Scoring, Loans, etc.
59:40 What's holding back innovation?
1:07:14 Regulatory Environment
1:09:25 Managing Accessibility
1:10:26 RAAST Update
1:13:22 How does one create QR?
1:14:09 Dynamic QR
1:15:04 Bill Digitization: Where do we stand?
1:17:50 Future of Banking in Pakistan