My issues with the Philips Hue Play HDMI Sync Box | 9 Months on…
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2 жыл бұрынAround 9 months ago I made this video • Philips Hue Sync Box, ... where I unboxed and installed a load of Philips Hue lights and their Play Sync HDMI Box to sync the lights to the action on the TV.
Almost immediately I had issues with a black screen and the picture and lights going off when using the sync box. Have a watch and find out how I fixed my issue and then how I fixed further issues with the latest Dolby Vision technology!
This is the HDMI cable I use - amzn.to/3gqKT0G
This is the Sync box - amzn.to/3uYvDxK
#PHILIPSHUE #PLAYSYNC #SYNCHDMI
Enjoy!
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@okfokf2873 Жыл бұрын
I am right there with you. The frustration over trying to determine to cause of these problems is crazy. Philip hue is useless with regard to support. It's sad that customers have to rely on other customers to correct problems, or to discover the problem is related to an upgrade. especially considering the price tag of what is required.
@user-tv9gj1qg7t Жыл бұрын
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@BHEagle2024 Ай бұрын
I watched your video before i got the sync box last month. I purchased an hdmi cable from the get go and have had zero issues at all. Never even used the phillips cable. When I first checked the stock cable in the phillips box, it sounded very crunchy and was really bent up. Glad I spent the extra 40 bucks.
@Paul-go4dy Жыл бұрын
Thanks for the hints and tips - very helpful information
@patfalvey30 2 жыл бұрын
Without editing my long question below I left out a very important point. My TV only has four 2.1 HDMI ports. So I'm only using the TV for movies ect no gaming are anything else thank you again Scott ☺️☺️☺️
@igotoptions7198 2 жыл бұрын
Great video man! I was looking into if they fixed the problems and this video was perfect. Thank you
@scottpinhorne 2 жыл бұрын
No problem!
@thatryguy5474 Жыл бұрын
I had a drop out on my hue sync when you said “What does this do exactly.” Lol
@burf1974 3 ай бұрын
Thank you! Had the same problem 2 months in to owning the device. Purchased better quality cable and I’m back in action! ❤
@mattthebassman 10 ай бұрын
I thought I did enough research before buying 2x play lights, a bridge, and the sync box, but apparently not. I've had everything set up and updated for a day, the first evening i think everything was fine, or i may have just been distracted by all the pretty lights... The morning after however the black screen was being highly intermittent, reddit is full of so many different suggestions on fixes but my first attempt will be to change the cable when I get a chance! I too am of the naive party who thinks things should just work out of the box, and if the cable isnt fit for purpose they may as well have shipped it with a freeze dried turd! I'm hoping the existing HDMI I have will be an improvement, otherwise its more money to begrudgingly throw at it to work. Thanks for the advice, fingers crossed!
@bradenkuhlman6793 Жыл бұрын
Literally cannot believe it was the supplied hdmi cable. I was set up right out of the box and got no picture to tv at all. Swapped the cable with just the first random one I found and it worked. Incredibly annoying but thank you for the video because it would have taken me a long time to doubt the viability of a brand new hdmi cable.
@miguelfigueiredo7416 Жыл бұрын
Hi there ! Great video ! I tried all that and my nightmare with Philips goes on ! Can you tell your exact video settings from Apple TV that you’re able to use with the Philips box ?
@elisabethnurnilasari7510 2 жыл бұрын
Thank you for this video!!! I have the black screen problem on Apple TV 4K
@leonpjhb Жыл бұрын
Hi. Were you able to solve the problem? If so, how?
@grantparke5452 Жыл бұрын
Try hdmi 2 or 4 on the back of your box. Hdmi 2 & 4 on the hue box are the only ports for apple tv
@DidIDoThaat 2 жыл бұрын
I kept having this issue spent over $4000 to troubleshoot and found the sync box to be the issue. I used the lg c1 65" and the sonos arc eco system with it and it was very hit and miss. I eneded up returning every hue product I owned thanks to bestbuy warranty and kept my new tv and sound system. But hearing it was the hdmi they sent with the sync box I would of never guessed. Thank you for the info an troubleshooting you went through!
@scottpinhorne 2 жыл бұрын
That sounds like a bit of a nightmare! Glad i didn't have to go to that extreme :-) Thanks for commenting.
@straightjackincoke 2 жыл бұрын
So you spent $2400 on a TV, just to spend $4000 on troubleshooting a $200 device attached to it? And you made said decision before it even crossed your mind to try a different cable? GTFO
@DidIDoThaat 2 жыл бұрын
@@straightjackincoke just cuz you broke boy dont have money doesn't mean others don't haha 🤣
@DidIDoThaat 2 жыл бұрын
@@straightjackincoke and I spent $3250 with warranty for my lg c1 and over $2000 on the entire sonos eco system.. you whack af
@miguelfigueiredo7416 Жыл бұрын
Hello ! Yesterday I install the exact system as you. Everything went right with the setup. The problem is when I tried to see a movie with the Disney + app nothing happens with the gradient light. No light and no sync. Can you tell me your Apple TV video settings ? I’m also using the hdmi cable sent by Philips to connect the sync box to my LG CX.
@thejamesgage 10 ай бұрын
I''ve had this setup since End of Jan. 23' so nearly eight months and had this EXACT experience with All of the same devices. Apple TV } Sync Box} Bridge } 80" Sony 4K blah. blah...and FRUSTRATION out the a**......Scott is my spirit animal and thankful he put this out for the wold! The only thing I hadn't replaced was the HDMI that came with the Sync box. (Common sense would say "why the hell would I change what the equipment came with. Same expression Scott has here) I Did that today and PooF, we are back in action. Keep the updates coming my friend. Best Buy doesn't know didly! We are all figuring this stuff out on our own. Thanks Again for the great creative content youre producing :)
@derrickrodriguez9982 4 ай бұрын
What hdmi did you buy?
@thejamesgage 4 ай бұрын
@@derrickrodriguez9982RocketFish 8K high-speed ultra or something like that. Also learned that the random Apple TV box can overheat.
@MrPummetje Жыл бұрын
Thanks for this tip mine is indeed disconnecting when using dolby vision Will replace the cable aswell
@casavera Жыл бұрын
Muchas gracias!!
@juliojim82 Жыл бұрын
HI Pal! thanks for your video! I have trouble setting Audio voice control bewtween alexa and hue syncbox. seems when the syncbox is attempting to migrate configuraton to alexa, something goes wrong. First, the HUEsync app ask me to allow permissions to hue sync box inside (meethue account), and here is the problem, i can not configure HUEsync boh in hue account propperly. Mobile app can not find hue sync box. have you experience something similar? Can you give me some advice about what might be going on? Thnaks in advance.
@Davidsama Жыл бұрын
I've been having that issue ever since I bought my Hue Sync Box almost a year ago. I followed your advice and I purchased multiple High quality high speed HDMIs cables and it work. It fixed the issue, but after a few months the problem has restarted again and it sucks. The Sync Box can't recognize the Apple TV and it leaves the screen black. When it finally works, connection drops a frequently while watching tv and its annoying. Something that I've notice that fixes the issue temporally is using the app and restarting the sync box and the starting, stopping, and re-starting the connection with the Apple TV through the app.
@JasonGolden79 Жыл бұрын
David, do you have a TV that uses "tethered input box" like Samsung's One Connect?
@benboatright6461 Жыл бұрын
i think the inputs on the sync box r poor quality first time setting this up to my tv and i have denon av receiver with samsung curved tv and the hue sync app wont detect the hdmi inputs all 4 of them say the same thing and i switched out the hdmi cables still the same my tv just keeps saying no signal detected and then couple times im able to get one and saw the dashboard on my xbox then went dark again and back to saying no signal so its the inputs themselves i think because my power cable came unplugged couple times already and i didnt move it
@ndrhrj3894 Жыл бұрын
@@JasonGolden79Hey man, i have Samsung TV, and i am having nightmare to get it work.. any advice please?
@JasonGolden79 Жыл бұрын
@@ndrhrj3894 This is a tricky one. Since the latest tvOS update my signal drops have gone away. Prior to this I found a resource online that recommended using specific port on the Hue and your Samsung oneConnect. Doing so eliminated my signal drop issues, however it meant for my tv I couldn't use eARC as that port was not the recommend port to use... I need eARC, so I reverted back to using the port and experienced a signal drop 1-2 times over a few hours of viewing. Again, since the latest tvOS update and using the eARC port I haven't seen a signal drop (fingers crossed). Hope that helps.
@ndrhrj3894 Жыл бұрын
@@JasonGolden79 thank you very much for reply. Will look up to it. Many thanks
@u2benfica Жыл бұрын
Hi there! great video! Thanks for sharing.. already subscribed :)
@JasonGolden79 Жыл бұрын
@Scott thank you for posting this video. I've been working through the same issue for months now with Philips and our Hue Sync. Similar story, now they've just told me that my Samsung LCD 4k TV is not compatible with their device because it uses Samsung's OneConnect HDMI input box. I don't recall seeing this limitation on their site prior to purchasing, and it's the first time after months of sharing details about my setup, that they've actually flagged it as a cause for the signal drop (blank screen, lights off, no sound). I'm curious if your TV uses the same setup as the OneConnect, or if any other viewers see the connection. Many thanks for creating this video
@Dimitrinyc Жыл бұрын
Hi jason I had the same issue. This is how I got my setup to work all the time 1. Take out all HDMI connections to your sync box, and then Factory reset your Phillips hue sync box. 2. Make sure you are running the latest firmware for the sync box. You can download and check this on the Sync App. 3. Now Set it up your SYNC BOX like this: -Sync Box HDMI OUT TO TV connects to the ONE CONNECT BOX HDMI Port 1. -Sync Box HDMI Port 4 connects to your APPLE TV, FIRE STICK, or any device you use to stream. **If you have a sound bar connected using a ARC port connection, DO NOT CONNECT it directly the sync box. Even though Phillips says this works by enabling Arc bypass on the app, it can cause issues. ⁃ Connect the sound bar directly to your ONE CONNECT BOX HDMI ARC Port 3 or whatever port is labeled with ARC on your one connect box. Now Go back into the Hue sync app and begin the setup process. After you have completed this double-check in your sync app settings that ARC bypass is toggled ON (if its not on your sound bar volume will not be that loud and the quality of the sound is poor) *** Also, in the sync app, ensure doubly vision enhanced capability is always toggled OFF. This does not work all the time And can cause you issues*** I Hope this helps! Dimitri :):)
@JasonGolden79 Жыл бұрын
@@Dimitrinyc holly sh*t thank you! I’m going to give this a try and report back. Phillips eventually sent me the reference showing that NO Samsung TV has been verified with the Sync box. since our tv is almost 12 years old we decided to keep the sync box, and replace the TV with an approved brand once it fails or we get tired of sync’ signal drop. Still very annoyed by this approach by Phillips TBH, it feels very hostile toward their premium customer in what’s becoming a very crowded market. Not feeling much loyalty as I plan my next home automation project.
@JasonGolden79 Жыл бұрын
@@Dimitrinyc Looks like this worked. We're a few days in, have not experienced a signal drop with this setup. Many thanks
@amandob 2 ай бұрын
Hey @Dimitrinyc I was just doing pre-purchase research and was about to NOT purchase the sync box, because I have a Samsung Q7F that has a OneConnect box, but you're out here along with Scott and Jason here down below, saving freaking lives. I appreciate you ALL for posting the video, the question, and the thoughtful response. So@@Dimitrinyca year later does this still work? I know asking a stranger on the internet for help before spending hundreds of $ is a little crazy, but the One Connect has me concerned. Thanks!
@amandob 2 ай бұрын
Hey @@JasonGolden79 does it still work with the Samsung OneConnect box?
@raphaelolivares 2 жыл бұрын
I having issues my sync stops syncing the lights turns of the app show bad network but I have an extra router for the internet connected just for the sync box. I have a old Philips doe so my setups is : sync box to tv with standard cable My console standard cable coming hdmi to input 2 and 4 (Xbox one x and ps4 pro). So when I play games or watching movies they my console my sync stops.. Help plz..
@rjboodell 2 жыл бұрын
Good evening. Glad to have found your video, but I am not convinced by the cable issue in my setup. I use Blustream precision cables and I just cannot get the device to work with DV. Also, on hdr movies the lights stop syncing after anywhere between 10 secs to 2 minutes. Can you share your Apple TV setting!
@rjboodell 2 жыл бұрын
Also… the first 4K atv had a DV mode, this is what I have but DV just doesn’t work. Would love to work this out for me and many, many others!
@scottpinhorne 2 жыл бұрын
My initial issue with the Apple TV 4k 2020 version appeared to resolve itself after a firmware update and with it running in HDR mode on the Apple TV. Replacing the cable only worked on my 2021 version Apple TV. I will send a short when i get back tonight to show you my Sync ox and Apple TV Settings.
@rjboodell 2 жыл бұрын
@@scottpinhorne did you get the original ATV running Dolby Vision? Mine just won’t, except in compatibility mode, which is a real shame. Perhaps I need to switch ATV unless you are able to confirm the old box now works with the new setup?
@scottpinhorne 2 жыл бұрын
@@rjboodell I don't have my old 2020 ATV to try now but the 2021 is working fine and i just have this selected in ATV - kzfaq.info/get/bejne/n7h1eNyW06i6pZc.html
@rjboodell 2 жыл бұрын
@@scottpinhorne still no joy for me and awaiting tech support to get back from Philips. Did your new Apple TV have any chroma settings to alter? My Atv is just not playing ball with DV, such a shame because the rest of the content is exceptional with the lighting effect
@zaagni Жыл бұрын
I do not have a sync box but a apple tv 4k. I get the black screen as well. I have always thought it was my tv getting old but thinking back I got the black screen after buying the apple tv 4k and a new HDMI cable..
@mlameirixlameirix3668 Жыл бұрын
I Scott, thanks for your work. Does HDMI Sync Box support Dolby Vision and Dolby Atmos? thanks
@scottpinhorne Жыл бұрын
Hi, not 100% sure about the audio but my Apple TV, via Sync Box, reports correctly when watching Dolby content. Many Thanks
@reemuhmad7551 Жыл бұрын
Thanks for this one question are there any picture degration when using the sync box.
@scottpinhorne Жыл бұрын
Now my issues are resolved I haven’t noticed any degradation or any continued issues 😀
@KingKascho 2 жыл бұрын
Best Video, wasted over 2 hours tring everything. That daaam HDMI cable
@EB-ep9jv 2 жыл бұрын
Could you use an hdmi splitter to plug the Apple TV or PlayStation both into the sync box and directly into the tv simultaneously? Would this for example bypass the issue of 4K 120hz which you can’t get via the sync box?
@jp1310 2 жыл бұрын
I think this does work as I’ve seen it in other videos as a “solution” but 4k 120hz splitters seem to be very expensive at the moment. Unless you’ve found a cheep one.. ?
@scottpinhorne 2 жыл бұрын
Good question but i have no idea as i do not have any game consoles to test :-(
@hauntinglime5489 2 жыл бұрын
@@jp1310 hey man I can’t wrap my head around this. How does this solution work for eg I have ps5 currently hooked into my sync box but I’d love to use the 4K 120hz and the sync box together but only 4K 60hz is supported by the sync box. How will a 4K 120hz hdmi splitter bypass the sync box limitation?
@506363 2 жыл бұрын
@@hauntinglime5489 if you're splitting the signal than the Hue box would receive a "dummy signal" with no pass thru to get the correct video to sync with the lights and the other side of the splitter would be connected to your TV. However to get a 1 in 2 out HDMI 2.1 splitter while still maintaining 4k 120 Hz is either imposable or prohibitively expensive
@hjparma 2 жыл бұрын
Hi, I have the problem that you experienced with the light sync not working with Dolby Vision content. I have changed cables using 8K-quality cables and the Hue Sync box passes the Dolby vision & Atmos to the TV but lights simply don’t sync. Before I try the Belkin Cable, could you please confirm that your Dolby Vision Content also syncs with the lights?
@scottpinhorne 2 жыл бұрын
Hi, what content on what platform are you testing and i will do a test with the same content for you and advise.
@hjparma 2 жыл бұрын
@@scottpinhorne Apple TV 4K (2021) Netflix app movie 6 underground for example. Also any content on Apple TV+ is generally Dolby Vision. Thanks for checking!
@scottpinhorne 2 жыл бұрын
Tested for you and the lights are syncing as they should with Dolby Vision.
@scottpinhorne 2 жыл бұрын
Under advanced settings I have Dolby Vision enhanced compatibility enabled and hardware is hsb1 with firmware 1.8.3
@hjparma 2 жыл бұрын
@@scottpinhorne thanks for testing. I have enabled dolby vision enhanced compatibility and it gets the lights syncing, however, the image is degraded to HDR from Dolby Vision, so I can’t get both working at the same time. My box has the same firmware and hardware. Perhaps it’s the cable, I’ve been trying other HDMI 2.0 cables and nothing, so maybe the Belkin one has something special in it.
@patricknelson 2 жыл бұрын
Good advice, thanks for sharing 😊 Yeah, typically firmware updates should be done and as a software developer myself, I can understand why it’s necessary (especially as tech and standards change over time). But, with such a premium device, pretty egregious for them to include a cable that wasn’t capable of pushing Dolby Vision, sheesh.
@Yetus 2 жыл бұрын
Scott, are you still having issues POST software update to allow 1440p 160hz gaming?
@scottpinhorne 2 жыл бұрын
Hi H. I don’t game or having anything to test this with so am unable to answer this one I’m afraid.
@MickKlick 2 жыл бұрын
I have the Same Problems with my Sky Q Receiver and ordert the Belkin Cable today. Hope it work.
@scottpinhorne 2 жыл бұрын
Hope it fixes your issue like it did mine.
@rawmzz 2 жыл бұрын
So I finally got my Hue Sync Box but I use my Apple TV to use e-arc to connect to my Homepod Mini’s. Every since I set up the Sync Box my Homepod Mini’s keep disconnecting, does anyone know how to fix that? I also use this to play my PS5 volume into the Homepod Mini’s but that doesn’t work anymore either 😔
@maximrabal4116 Жыл бұрын
Hello Scott, first of all thank you very much for finding the damn problem, I don't speak English and KZfaq won't let me translate your video, could you tell me if you have to change the HDMI cable of the Philips and the extras you have connected to it, such as the ps5? Thank you very much again and I love your crazy head haha!! greetings from Barcelona
@scottpinhorne Жыл бұрын
Hi, yes I found all cables needed to be the high quality. Thanks for your question.
@K12SXXFire Жыл бұрын
I'm in the same boat, can't get the hdmi box to pass through a picture to my SONY TV. The lights work with what's supposed to be on the screen, but black screen ! Using Phillips certified 8k cables.
@steve-o5974 Ай бұрын
I’m having the same problem! Did you ever figure it out?
@gm2543 2 жыл бұрын
I have had 3 sync boxes first one stoped after few hours would not even power up when see light nothing sexond one lasted 2 weeks then just black screen forever tryed allsorts nothing so got 3rd all free as philips did it after going mad at them and now had this one over a year works sofar 👍
@annonymous3948 2 ай бұрын
Does philips sync box work with apps via sky q box. We access amazon prime, youtube, netflix, iplayer, etc through sky q box.
@scottpinhorne 2 ай бұрын
Sure will as the sky q box is what passes the hdmi so anything on this will work.
@jeroenp8291 8 ай бұрын
I hope the factory setup will work, otherwise I have to buy this too unfortunately.. I've spent almost a 1000 euro's to bub the lights, syncbox google assistant etc. So I hope I dont have to buy 6 of those cable's...
@juanfrancisco5097 11 ай бұрын
when that happens, go to your hue app, click on da sync option, then go for the 3 dots on the right top corner, choose automatic control, and then you have to disable CEC power state detection, USB pwer state detection, and new input detected, and then click on HDMI device turns on and disable the first option that should say Laptop. You are very welcome.
@IcarasX 2 жыл бұрын
All my HDMI cables in my connection chain support 18Gbps but it does not solve my black screens.
@gogosumer 10 ай бұрын
I am using mi box 4k with hue sync box. My problem is when I switch to mibox it starts flickering like, black screen shows up then mibox appears and it continues for almost 30 seconds to get stable. I used hdmi 2.1 cables for all connections in between. I tried to turn off the cec but nothing worked. At least it starts on begining and when its stable it never happen again during content. Anyway its annoying. Actually eventhough I like it, price doesn’t worth it. Its really expensive. It seems better to by ambilight tv it self. With this price range without hdmi 2.1 is disapointing. Actually I use govee t1 for my gaming tv instead of hue sync box. I like it and price worth it eventhough its not as good as hue syncing. I use hue box for my tv. I heard that lytmi fantast 3 supports hdmi 2.1 and its very good like hue sync and considering price range its overall better. Maybe in the feature I sell my hue setup and give a chance for lytmi or govee. This price range on hue setup and these problems are very disapointing…
@mikkihintikka7273 Жыл бұрын
does it support display port?
@goonmyoldson Ай бұрын
So I had the same issues with my box, replaced the hdmi with good quality cables and it started working just fine ….. however it’s back to buggering about again and not sure why ! It’s the Dolby thing again and only way to sort is to manually put firestick into 1080p where as before was working just fine ! Any ideas guys ?????
@aniakieniewicz5090 2 жыл бұрын
This sooong what is it ??? ♥️♥️♥️
@jeffphilippe7178 2 ай бұрын
I also actually have the same problem with my sync box, je all my device have no vidéo signal on my tv, when i wake up a device on my sync box, cec work and woke up the tv but no vidéo on the tv, only the ambiante Light...... Will double check my sync box yo tv hdmi câble now, cause I'm using the one with sync box, i have made many cross test and no result.... I will never imagine the hdmi câble give with the sync box can be the issue (cause it came with it....) really great when it work (already use it 3 years now) la but have this issue with my new tv..... It's really a "non sense", Philips give hdmi câble who don't support sync box (or all the possibility of the sync box...)
@wyrmmm Жыл бұрын
It’s not that they aren’t finished, its just we have the technology to make products progressively better through firmware updates. Which really makes since because you will only run into a limited amount of issue in house. It’s not until millions of people have your product where you can do firmware updates or mayb im just to old to remember when this wasn’t a thing.
@EvolBobby Жыл бұрын
I’m having the issue only when I ply games, other than that movies work perfect.
@Fiftykilowatt Жыл бұрын
Hue sync box yeah it really starts to annoy me. I turn on my Apple Tv and my ps5 turns on to and vise versa plus black screen issues 😮
@magnusvanhaaren7310 2 жыл бұрын
Same problem! It was the freaking cable 🤦♂️
@arizee5040 5 ай бұрын
Mines is stuck at “ready” after clicking the middle sync button
@MrXepi 2 жыл бұрын
Hmmm I so wanna buy this but now hmm, should I? Woow I just came to 5:30 now hell ye so I just need to buy a new cable xD No haha wth they should upgrade their cable following , thanks for the video/info.
@vicentelongo6147 2 жыл бұрын
Change cable does not fix all issues.. this amazing product (more than 200 eur price), does not work with dolby vision.. incredible but true..yes, specs say that dolby vision is supported, but not syncronize lights..
@gm2543 2 жыл бұрын
Hi i had that black.screen its soooo easy to fix lol u tick all in the settings leave all on ticked and walla works not had one isuse for year lol 😉👍
@scottpinhorne 2 жыл бұрын
None of that seemed to work for me and a friend but we both replaced HDMI cables and bang no issue LOL thanks for commenting.
@elisabethnurnilasari7510 2 жыл бұрын
@@scottpinhorne so the solution is by replacing the HDMi cable from Phillips?
@scottpinhorne 2 жыл бұрын
@@elisabethnurnilasari7510 it was for me 😀
@jadonfyeet7461 10 ай бұрын
It seems that i only connect it with my PlayStation... If i want the Lights to go with the screen. If i watch normale tv i can only use 1 color but it doesn't go with the color of my tv screen
@scottpinhorne 10 ай бұрын
It won’t work with your TV unless your watching TV via another device like an Apple TV of Fire stick which would be connected to the hue play box.
@grantparke5452 Жыл бұрын
Ummmmm HDMI 2 & 4 on the back of the box are the only HDR compatible for apple tv. It says in instructions. HDMI 1 & 3 are just normal 4k & 1080p ports.
@themusketeer9458 2 жыл бұрын
My sync box says it's synced, but every 10 seconds the lights not responding for 1 second, then kicks back in and works fine for another 10 seconds (ish). Anyone have this issue? 8k cables all the way and updated software..
@scottpinhorne 2 жыл бұрын
This was my exact issue originally until I replaced with the bekkin cables
@keithlewis9106 7 ай бұрын
I cannot get my sync box to pair , then move to next step
@reidgwn7508 2 жыл бұрын
Love the content apart from one annoying little detail. Its HDMI. Not Hate-ch-DMI.
@scottpinhorne 2 жыл бұрын
LOL Thanks for the comment Dean...
@OwlStudio73 2 жыл бұрын
Very expensive and a clumsy set up..should be a all in one box plug and play…shouldnt even need a Hue bridge to separately control the box..more plugs in= more failures.
@supermac9400 Жыл бұрын
No subtitle ? no show!
@chrisedwards5447 Жыл бұрын
Laughing at everyone who paid over $500 for something that does not work and you could've paid less than $200 for the same thing that actually does work
@Yetus 2 жыл бұрын
Scott… you do know… that we know you returned the sync bo right? You say you had it setup and didn’t touc it for months, but everyone on the forums knows you’re cheap and returned that thing just before the last receipt return day no hit.
@scottpinhorne 2 жыл бұрын
LOL I still have my Philips Sync Box, Gradient strip and two light bars in place to this very day so not sure where you are getting that information from LOL
@regallax137 2 ай бұрын
So don't get an apple TV 🤔
@straightjackincoke 2 жыл бұрын
I don't think I've ever bought a 4k device and had the hdmi cable it came with actually work when I'm pushing a source that even comes close to maxing out said device's capabilities. I can't even fathom going that long(9 months!?) without just trying a different cable. While i agree that these devices should come with compliant cables, if you're anything close to a tech guru, you should know by now that 99% of the time they don't. So you just wasted 8 minutes of my time to tell me to buy new cables. Which is the #1 or #2 fix for ANY HDMI device. You might as well start off with, "have you tried plugging it in?"
@DidIDoThaat 2 жыл бұрын
How you about to tell someone how to make a video?? He was explaining his experience an problems with the device. You sir are a grade A *******
@scottpinhorne 2 жыл бұрын
Thanks for your constructive feed back :-)
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