On today's episode, Connor Swalm (CEO - Phin Security) does a deep dive into the world of Managed Service Providers (MSPs) and the future of the MSP channel with special guest Michael Riggs.
They explore key trends, hurdles, and strategic insights for MSPs striving to navigate the evolving cybersecurity landscape. From consolidation trends to the challenges posed by a widening talent gap, Connor and Michael unpack the critical issues shaping today’s MSP environment.
Takeaways
1. The Impact of Consolidation: How the aggregation trend is reshaping the landscape for small MSPs and the balance between operational efficiency and innovation.
2. Cybersecurity Poverty Line: Defining the minimum security standards MSPs should enforce and the implications of accepting clients below this threshold.
3. Risk Management and Documentation: Strategies for MSPs to manage risk effectively while onboarding clients and the importance of thorough documentation.
4. AI and the Talent Gap: The role of AI in overcoming the cybersecurity talent gap and reducing analyst burnout by automating repetitive tasks.
Connect with Michael on LinkedIn: / msnriggs
Connect with Connor Swalm on LinkedIn: linkedin.com/in/connor-swalm/
Phin Securities Website: phinsec.io/
Chapters
00:00 Introduction
01:10 Consolidation in the MSP Channel
03:00 Aggregation Benefits and Drawbacks
05:20 Impact on Small Businesses and Entrepreneurship
07:00 Security Services and Consolidation Trends
08:40 Cybersecurity Poverty Line Concept
10:00 Risk Management in Client Onboarding
12:00 AI's Role in Addressing Talent Gap
13:50 Evolving Attack Vectors with AI
15:20 Global Cyber Threat Dynamics
16:00 Conclusion