I left a negative review at my nearby Walmart and watched as it was engulfed in flames and dragged to the underworld

No Man's Sky is proof that negative reviews don't kill companies.

The irony is that without negative reviews, these products will never get better because the companies won’t know what the customers think is wrong with it so they can fix it

"You probably feel real big picking on the poor defenceless billionaires" A Amazing World of Gumball quote that continues to get better with age.

mrwhosetheboss pretty much summed up the logic in his tweet 'It's not a reviewer's responsibility to protect companies - Reviews are made to protect consumers'

The whole point of a damn review is to give a personal insight into a product, not be a corporate shill

The dumbest thing I've been seeing with reviews is someone will give something 5 stars or whatever the best metric is. Then write an entire paragraph on all the negatives about it, saying nothing positive...

Yelp removes bad reviews now. If multiple people give 1 star they mark it as "suspicious" and are no longer public. Went to a restaurant and seen the owner berate a homeless man for standing on the sidewalk, customers seen it and all got pissed. We gave 1 star and with photos and it's now all gone. 5 stars on Yelp now.

Bad reviews don't kill companies, bad products do

"Negative Reviews are Controversial Now" The KZfaq Dislike after being stabbed to death and thrown into the ocean, only for extension programmers to put it back in critical condition:

The whole "oh you're gonna discourage them from improving" thing is so dumb cuz that is literally what prototyping and development is. If a company is completely discouraged after some negative reviews, they're clearly not in the right line of business anyway. Improvement requires criticism

Bad reviews are precisely what lead to things gets better. No bad reviews = our product is flawless, let's not fix it. Bad reviews = we made a piece of shit, let's fix it.

Trying to defend bad companies and products from review like this is some of the hardest bootlicking I've ever seen.

If people on Twitter think that these bad reviews are killing companies, they should buy the product to keep the companies alive

my town has a local page for "foodies". negative restaurant reviews are not allowed and if you say anything even remotely negative about your experience in a business. they will just straight ban you.

This is the same thing with KZfaq removing the dislike button. Without it you cant really grasp how the audience accepts something, so you need negative reviews

"Never buy a product based on future promises" is a phrase I keep hearing more and more often in review videos. I need companies to stop shipping beta products to consumers. You don't need my today money for a tomorrow product.

Negative reviews save products. There are countless examples of products being disliked on their first iteration, only to eventually become a good/popular product once the flaws had been fixed. Companies NEED bad reviews to make good products.

Had a legitimately bad experience with a company sending me a subpar product and left a bad review. Not even _bad_ just like, 3 stars and the company emailed me saying how bad reviews can hurt companies and if I can remove it. Like maybe don't send me a faulty product and talk to me like I'm an idiot.

Companies put out a box with an off brand Google assistant in it for $700 and act like it's bleeding edge tech and then get mad when someone calls it bad

Marques Brownlee is one of the most credible tech reviewers out there and random idiots on twitter are projecting their insecurities onto him.

"First do no harm" Since when did tech reviewers have to take the Hippocratic oath.

That first tweet- "first do no harm" broh really thinks Marcus took the Hippocratic oath before becoming a tech reviewer lmaoo

Someone told me once, if you're doing online shopping don't look at the the positive reviews. Look for the negative ones to let you know the flaws.

Toxic positivity so so dangerous, people trying to negate valid criticism because they are afraid of a debate is really just pathetic

Companies blaming their consumers for not liking their bad products, what is this world coming to lmao

Love how the tweet says he needs to have more responsibility but they also want him to just blatantly lie about the product he's reviewing instead of giving his honest opinion like he did. How is lying and giving the product a good review when its a bad product more responsible than giving an honest review?

I'ma just reference the Sonic the Hedgehog movie. When they released the trailer and showed the original Sonic, it got roasted by basically everyone who saw this character model. After seeing that, the production made the call to redo the model and now they're doing well as a franchise. The thing about a business is that it isn't a business without its consumers. So, do right by them, and you'll succeed. Release hot garbage? Well.. it gets lit on fire.

If legitimate negative reviews sink a company then it deserves to be sunk.

“Ouroboros of whining” is the greatest description of the Internet I’ve ever heard

"This product absolutely sucked, would never consider even opening up the website again after this, 10/10, would recommend."

Negative reviews only sink companies that dont fix those issues subsequently

I read like a dozen reviews before deciding which *refrigerator* to buy. Critical reviews are so helpful - they let me know that I'm probably not going to have to replace an absolute turd of a device two seconds after buying it. I will never understand undying loyalty for corporations. They don't give a shit about you, so why fall on your sword for them?

The idea that bad press kills motivation to innovate is also particularly backwards. You'll never get a masterpiece if you keep encouraging them to make 50 cent macaroni art at a 500% markup.

People don’t understand business. You shouldn’t buy a product in the hopes that it will get better in the future, because if that product is making the business money, then they won’t spend any more money making it better, because that’s time, effort, and money that could be spent dealing with things that aren’t visibly making them money.

Negative reviews that point out problems, bugs, or mistakes aren’t the problem. It’s the people that say “bad game” and then don’t elaborate on why. Why was it bad? What made you not enjoy it. It’s not a review as much as it’s a complaint

Reminder that the Humane Pin is priced at $699 retail and ON TOP OF THAT, you need to pay $24/month to even use it's only function which is the "AI" companion.

Billion dollar company - hey don’t pick on the little guy

When Charlie said "You're trying to shut them down before" I got an ad before he even finished the last word.

"You paid $70 for it, you have a complete right to say hey this sucks" - I'd go a step further and say you don't have to be a paying customer to say their product sucks... have these people not heard of free speech? If you start a company selling literal shit as food, I'm gonna tell everyone your company sucks. Yeah, really!

I'm in a local restaurant review group on Facebook, and the stuff people say to anyone who leaves even a slightly negative review is borderline psychotic.

these people have NEVER heard of "constructive criticism"

Negative reviews only sink companies that were just set up to be a scam. If you're serious about your product, then negative reviews are the best thing as they let you know what the consumers want from you. Sometimes those desires are unrealistic, but most of the time they just want the product that was promised or that actually innovates. A negative review on a new product doesn't kill a company, a negative review that is tossed aside does.

It’s important to deliver a product that’s actually good. Giving companies a free pass for shitty creations is *horrible.*

"Don't ask questions, just consume product and then get excited for next product."

Mrwhosetheboss said this in his tweet. “It’s not a reviewer's responsibility to protect companies - Reviews are made to protect consumers” Companies should listen to Mrwhosetheboss and MKBHD instead of getting angry at them.

The sonic movie is literally proof that bad reviews / valid criticism is useful

I left a negative review at a restaurant and they hunted me down using my email, called me and threatened to fire the waitress unless I took the review down. Absolutely ridiculous

Can’t wait for breathing to be controversial

How are things meant to get better if all the negatives are swept under the rug

I've heard about that thing Not only does it cost 700$, but you ALSO need to pay a monthly subscription fee thing

My town has a local Facebook group that posts food reviews, but deletes posts and even ban people if they post anything negative about restaurants. I cannot tell you how many dog water restaurants I have been to because of that.

Negative reviews saved us from buying bad products. Simple as that. (thanks guys! I'm just bad at english though )

If your company can't handle a negative review, you weren't going to make it anyway.

we live in a world where people think that if you have nothing nice to say about a scam don't say anything at all do I think it's a coincidence not at all I strongly believe it's all connected.

There's now 3 versions of MKBHD: 1. Will Smith's "Mark-a**" 2. Charlie's "Mar-keys" 3. Marques

One time I wrote a negative Google review and the company literally hunted me down on all social medias, found my personal company website, found my day job company and reached out to my boss, sending her an email about how inappropriate my negative review was and how mean it was to her small business. So uncalled for. I was asked to call the business (so I didn’t lose my day job) and apologize for writing a review and I got a lecture over the phone on how mean negative reviews are. WHAT WORLD DO WE LIVE IN?!?!

People sometimes forget that they will say and do all sorts of "unthinkable" stuff and acts if they're incognito/unanimous.

I think the people that invested in the terrible products and wasted their money are the ones so heated because they can’t face the reality that they wasted their time and money.

I owned a small business. We absolutely WANT to hear those reviews. Reviews aren't there to deter other customers, they're there so the business can learn what they did wrong and do better next time. ESPECIALLY early access stuff! Everyone thinks they can own a business now, and this is the result.

Tech ai bros are literally the perfect consumers. They get shoveled shit and are happy for it

0:20 Charlie became Johnny Silverhand for a second there

At an old company I worked at, the President, who was the retired CEO's brother, said in a training module that he encourages people to speak their mind then said that the company does their best to get rid of negative reviews.

"Leave the multimillion dollar company alone."

It’s like people forget they have their own opinions.

So now we got be nice to everything and can’t be honest or mean or it’s wrong? It’s such a weird world we live in now

I find this especially "funny" after considering the Boeing whistleblower's "self-inflicted" death, negative reviews don't kill companies, companies kill negative reviews.

I feel like the main issue is Twitter’s algorithm is focused entirely on rage baiting so the stupidest opinions are promoted the most.

It actually is really scary how many people will end real life friendships and relationships over stuff like this. Really weird how many people will pick corporations and CEO's they've never met and prioritize that over real people they actually know in real life.

Reviews are not ads. It's consumers protecting consumers

@7:08 this rant he did in THAT voice had me DYING 😂😂😂😂😂

The audacity of these companies getting mad at bad reviews. This Is like all those terrible movies getting "review bombed" They really unironically want us all to just "Don't ask questions. Just consume product, then get excited for next product" Get out of here with that crap.

I’ve always liked the restaurant analogy: - Customer goes to a steakhouse and is given a vegetarian meal. - Pissed Customer: gives ‘a negative review’ - Restaurant owner: you shouldn’t be eating so unhealthy. Take your meal and thank me. - Customer: gets up to leave - Restaurant owner: but look how hard the cook and wait staff worked (to give you a meal you didn’t want). Think of them! - Customer leaves and tells everyone how bad the restaurant is. - Restaurant owner commissions multiple articles explaining how ‘toxic customers’ are ruining the reputation of the restaurant. - Social media clout-chasers rush in to defend the poor restaurant owner. And on to the next restaurant…

"Ouroboros of whining" is a banger phrase

This is the difference i find between Tech Lovers and People who love tech. Because there is a very large difference (much like the difference between girls that love horses and Horse girls) Someone that loves tech will appreciate a peice of technology regardless of whether they would own it or not, and be pretty forthcoming about its value as well as its shortcomings, whreas tech lovers are almost obsessive about technology and must have it and will defend it with their life even if its bad.

It just can’t be real. We can’t be at a point in time that we’re defending COMPANIES.

This mentality is "I want to be trash, never have anyone criticize me and still succeed for some reason"

Horrible products kill companies, not negative reviews.

If I buy a game, I want a finished, playable game. If I buy a tech product, I want it to be a good product that delivers on what it says it can do. When you pay for something you should be delivered what you pay for and not promises for future improvements YOU WILL ALSO HAVE TO PAY FOR AGAIN.

You wouldn’t defend a restaurant with bad food and reviews because of the promise they’ll get better soon

The world has taken "If you have nothing nice to say, don't say it" ... WAY TO FAR now!

creator here- (small roblox dev and animator) If something I made sucks give me a negative review and tell me what I did wrong. This is how you improve. Sure, good reviews that tell you what you did right help too, but you learn more from failures than successes,

Thanks Charlie this is a really important topic. It's like a dictatorship where anything negative is censored or silenced. Not only on Twitter, but basically everywhere on the internet, if a product is objectively at least decent or even good but you don't like it/it's not your taste and you say that, it's like people say "yeah then don't be here/don't buy it/etc." and you're getting disliked to hell

Removing negative reviews would be like removing dislikes, a purchaser would not be able to know if a product is dangerous or not.

I watched both the Marquis and MrWhoseTheBoss' review of the Humane pin. And they were SUPER Critical of the pin. But, it was NEVER offbase, it was NEVER opinionated, it was VERY constructive feedback to the company. They both identified ingenuity and appreciation for the design and approach, but reached the same conclusion. The thing that really struck me as amazing was that Humane flat out THANKED both of them, agreed to the feedback, and said they will continue to work and iterate to get the value that they long for. They valued the feedback, they welcomed MrWhoseTheBoss and Marquis to review the item. I'm sure they shared the discussions and talking points before publishing. As terrible at the product is, I have nothing but respect for the people at Humane for their taking feedback in stride. And an undertone in both Marquis and MrWhoseTheBoss videos was nothing but respect for the Humane company's individuals and openness for feedback. The top comment right now is about No Man's Sky, and depending on how Humane compared to Hello Games, they can take this feedback and turn it into an opportunity.

Imagine big pharma not allowing bad reviews.

This is just a normal day on twitter man, some guy has a public breakdown and we move on.

People defending giant corporations when they have nothing to gain from it is absolutely wild 😂

I don't remember ever watching Marques start a review by saying: "This thing is bad at almost everything it does basically all the time." He knows how much power he holds when it comes to make or break fora tech gadget, especially a new gadget from an unknown company. So the fact that he chose to say this tells me how bad this device really İs.

I'm not surprised that these people exist, before KZfaq hid the dislikes I saw this wholesome video (basically an abused animal being given a good home) and while the amount of dislikes were ratioed by the likes it opened my eyes that there is not a single thing in this world you could do that someone with an opinion will take umbrage to. Saw that review and while I was really hoping it might be something to look forward to, but after getting burned enough from over hyped products I decided to see how reviews turned out for the R1 before buying, really glad I did.

Twitter never fails to have the most cartoonishly bad takes to ever exist!!!!!

There's no such thing as a "negative review". That's just a review of a bad product or service.

This is a problem that exists in so many forms for the longest time now and it's beginning to bleed onto the surface. One example is how Amazon will automatically ban users from making any reviews or questions on products if they make too many negative reviews. They straight up remove your entire review history and you can't appeal.

I think you can boil this whole video down to "Idiots would rather be lied to than hear the truth."

My mom just walked up to me and asked “Is that Jesus?” 😭

Dude I work as an industrial quality analyst. It's a basic fact in business that the most important factors are the ones you can't measure, especially customer satisfaction and reputation. If you screw over the customer and cause a bad reputation to pick up traction, your company's days are numbered (and rightly so). The customers are quick learners, if you don't deliver what you've led them to expect, they're going to be pissed and go somewhere else, telling everyone to stay away from you. That's the BASICS, these shills are too dumb to even know that, all the while pretending to know what's good and bad for companies.

Leaving negative reviews leads to better products. How would the company know that their product is shit if no one told them?

Companies receiving negative reception is a basic function of a competitive free market. It's necessary that it happens

oh my gosh lol I didn't know that this was a current issue topic, I happened to re-watch Danny Gonzalez's video about this just the other day

Dude south park just becomes more and more real by the day they had a whole episode about negative reviews making full impacts on businesses and shutting them down, an over exaggerated joke at the time is now literally happening