Good for you stand your ground man only you know your business and that's why you got into business is not for all this bull crap headache

@@brooklynboy4224 Great 👍🏾

@@backyardgrillmaster2910Absolutely 🧑🏽‍🌾

@@brooklynboy4224 Glad you have the ability to eliminate the problem

It Amazes Me how many owners do not clean up their Dog Poop , they are discussing, High Dollar Homes , poop all over the yard , One was so bad getting all over the mower We took their hose and washed the mower off and left the debris in their driveway

@@lunarsoulz gotta make them pay b4 service if it’s a one time gig. All my clients are on a contract with legal binding consequences. I have Q&A in the contract, nevertheless people DONT READ. They just sign stuff. Best of luck, don’t play around with people. Generally in the beginning they will give u read flags. If u get that feeling, walk away no need for issues.

​​@@thesarge3079 any tips on going about that? And doing cards on file?

​@@jesuschristfirst5775prepay or card on file.

even with card on file I never gotten paid twice. Have people that scam you.

@@jesuschristfirst5775 Square is good but there is a fee associated with using it that I just pass on to the clients. As long as u let them know up front and put it in your contract. Be transparent and I let them know when I meet or talk to them over the phone. When I first started I accepted everything for payment. 10yrs in I only accept two forms of payment cash or card on file. If they don’t like it then find someone else. Your life will be less headaches by not giving folks all these options. Dictate everything in your contract. If they don’t read that’s on them. Good luck

Thanks for sharing!

Hey buddy

23rd year here. Same exact situation. But I learned over the years that you can’t make everyone happy. We still get it done though. Here in Arizona at 120 degree weather in summer time.

I been in lawn care going on 48 years this September. I came a long ways from knocking on doors asking for payment as if they’re doing me a favor for a job they requested.

Yeah that shits annoying

@@sebastiensmarth3479 that’s regular my front yard cost 65

50 in my area is a tiny yard, most are around 80 and 100-120 for a suburb house with ALOT of grass. If someone wasn’t near my route I would have to be 60-75 for a small yard.

Good thing there a million more of you out there. A business that requires no skill with no barriers of entry.

Right on

lol facts but those guys won’t last and people who want that low ball price, are not the type of people you want in your business. SETX here

Thank you very much!

Sounds like my mother-in-law. She’d always come out and show me a blade of grass I missed or a leaf from a bush that was on the ground that she thought o knocked off. Unfortunately, because I married her daughter, I just smiled and said yes ma’am. I’ll be more careful.

I'd say no, I'll see you tomorrow.

I'm mowing 10 to 13 properties a day and charge mine during the weekends. Two years now with zero issues I can only vouch for the type of work that I do but if I was you I would get a loaner and see if it's what I would need for my specific task

I have a link to these products in this video description, thanks for your support and wishing you the best!

You got that right!

Hey, thanks!

Venting 😀

I agree

Some lawn guys myself included arnt highly social. I used to be a professor. I hate the thousand question games. For the first three weeks of the semester I wore a shirt that said "its in the Syllabus" Johnny mentioned he has a link he gives new customers with a giant Q&A on commonly asked questions and how the business operates for customers. I'm the same way with my lawncare clients, if someone cant be bothered to read the TOS and Q&A when onboarding with me, I dont really want them as a client. My Q&A says usually I'll be there 90% of the time on the same day, I promise no time I'll arrive due to rain, equipment issues, or heat. Same thing with softscaping project clients too. I'll kick ppl off my list to put down gravel or mulch real fast if they message me all summer long wondering when its gonna get done cause I explained when I onboarded them I only do projects spring thraw to early summer, and fall till first snow. thunderstorm/heat season is mowing only.

I clearly understand your point, but at the end it's my business and I will run it my way, not stressing. Thanks for your point of view

I understand your point, but it's my business and I will run it my way, not stressing. Thanks for your point of view

His (Johnnie's) point of view was given as how he keeps his schedule full and organized with customers that are somewhat similar in their needs. And that is how a business owner should approach their discipline to achieve a "well-oiled" machine (even if he uses some electric equipment ha ha) It can be taken that he (Johnnie) was thinking out loud. And, running a well run, "busy", owner-operator business, takes a LOT of discipline amd dedication. So to recognize a customer where the personalities won't mesh when most other's do is an asset. And your WRONG about this picky customer who told Johnnie "he likes to be present whenever someone come over to do work". That doesn't mean just the initial visit! Again, you may have misconstrued the sentiment of this video. I choose to see as thinking out loud and how someone handles an issue quickly amd decisively based on wisdom and experience. Sure this fella that he dropped may make a fine customer for someone else that is just starting out or less busy. But bravo to sort out these types early on and share with other aspiring landscapers.

@@rickr2029 No, I did not miss Mr. Johnnie's point. He is right, it's his business and he runs it as he sees fit. That's the bottom line. He has a right to not service anybody that don't line up with his business practices. Just like customers have a right to hire and fire anybody that provide the service they seek, and that includes compatibility.

that makes sense