New payment system for all Bay Area public transit on hold

Рет қаралды 8,642

Ай бұрын

A new system that was designed to make it easier for people to pay for mass transit in the Bay Area has been delayed indefinitely. Bob Redell reports.
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Пікірлер: 43

@Kanzaz 23 күн бұрын

Ill keep using my clipper card, thanks. Feel free to drop the program and focus your funds instead on things that matter like security, repairs and maintenance.

@CityLifeinAmerica 28 күн бұрын

Cubic has been screwing up projects all over the world is the truth. I am not surprised this is delayed. Let's see other Cubic projects now: Bay Area- Delayed. London new validators- Delayed. New York Commuter Railroads- CANCELLED. Brisbane, Australia-Delayed. Sydney, Australia-Delayed. Boston-WHO THE HELL KNOWS at this point, but definitely delayed. Hmm....I dont know about you, but I see a common theme here with Cubic. DUMP THEM and go with another company!

@freewifi510 28 күн бұрын

if this was a private company, that group of employees would be laid off or terminated for failure to deliver product

@SecretMountainTroll 27 күн бұрын

Exactly, privatization and profit motive lead to higher quality of goods and services

@my2iu 27 күн бұрын

Don’t be ridiculous. Private companies would milk that contract for years of additional payments while still failing to deliver anything. There have been many stories of Oracle, IBM, and other IT contractors bankrupting whole companies and governments with cost overruns on IT projects that get delivered years late if at all.

@TohaBgood2 26 күн бұрын

It literally is a private company that's building this system. It's called Cubic and it's the same company that built these systems for NY and London. They haven't fired anyone at all for this btw.

@osazuwaogbeide1540 28 күн бұрын

another way for companies and government to have access to your personal information thank you technology

@Drucio1 28 күн бұрын

says the man with a picture on their profile picture lol

@fb39ca4 28 күн бұрын

Just buy a clipper card from a ticket machine with cash if you don't want this?

@UpUpDnDnLtRtLtRtBAStart 28 күн бұрын

I'm against banning paper tickets.

@TohaBgood2 26 күн бұрын

This has already happened a few years back, dude. If you're not even from here why are you against "banning" paper tickets in the Bay Area? You can still pay for transit with cash or with Apple Pay.

@wobblemind 28 күн бұрын

Frankly, the fact that US public transport DOES NOT yet have contactless payment via debit/credit cards on buses, trains, etc. is ridiculous. Even poor countries in Europe have such systems and it's so convinent. What incompetence... Edit: clarified to indicate I meant contactless debit/credit cards!

@Mike__B 28 күн бұрын

The bay area has it, where this story is, it's called a Clipper card. You can tap a card, or tap your phone. This is about having a credit card reading device on every bus and transit station gate in the area, which I think is where the problem is.

@wobblemind 28 күн бұрын

@@Mike__B Yeah, I know. I have one myself. I've ridden on AC and Golden Gate transit and none of them have contactless payment systems. I believe BART, does. If no clipper, then you need cash. Clipper is nice for locals but terrible for visitors.

@mrsleep0000 28 күн бұрын

@@wobblemind What are you talking about? They've have contactless payment for at least 20 years...

@wobblemind 28 күн бұрын

@@mrsleep0000 Not in my most recent experience as I just shared above. Even if some transit systems have it, it's obvious that not all do. Edit: the damn news report is about implementing the technology lol

@Mike__B 28 күн бұрын

@@wobblemind Maybe, we're misinterpreting what "contactless payment" means. I can get on any bus, train, or subway in the bay area and tap my card against a reader and I consider that "contactless payment". Now if you mean just getting one of said Clippercards then yeah BART has the ability to do that, but you can also download the app and just have it on your phone and pay via that. If anything the big problem with it is that the funds are not immediately available. Sure terrible for visitors... but 99.9999% of riders are not visitors so it's a trade off.

@Zet1988 28 күн бұрын

Clipper is by far the worst company ever their customer service is particularly horrid, oh and fun fact they tell you to move to virtual clipper card (then they charge you to move the money) and if you don't use it after 24 hours within a week your money gets pocketed by them.

@TohaBgood2 26 күн бұрын

Same company that is running the same system in NYC and London. It's considered one of the leaders in this field.

@Zet1988 25 күн бұрын

@@TohaBgood2 Yikes, I rly hope that's not true...

@TohaBgood2 25 күн бұрын

@@Zet1988 Literally the case. They seem to be in some sort of trouble. "MTA drops OMNY contractor (Cubic) for commuter rail rollout after costs, timeline spike"

@Mike__B 28 күн бұрын

So instead of having a single transaction fee that the credit card companies get for loading say $20 on a clipper card, they wanted to have a separate transaction fee for every time you use your card to ride a bus? Yeah... absolutely shocking that a government agency wouldn't see a potential problem with that. Clipper cards work, and they work for all transit in the area, and you can have it on your phone too, there's no reason to do credit card payments at a bus, you pay cash or you get a clipper card.

@fb39ca4 28 күн бұрын

In Vancouver there is a slightly higher fare for credit card tap to pay vs using the transit card. Good balance of convenience for visitors making a handful of trips and incentivizing getting a transit card if you are here to stay.

@TohaBgood2 26 күн бұрын

A private company called Cubic is building this system for the Bay Area. It's the same company that built it for NYC and London. Chill.

@Owjdnskoakansbskk 28 күн бұрын

lmao they literally filmed a guy not paying to enter the bus

@celebrityrog 28 күн бұрын

This needs to be upgraded TODAY. If the technology doesn’t work then they need to fix it TODAY or lose the contract forever. It was NOT successful in NYC and that transit agency discontinued the contract with Cubit who is the same company here that handles clipper. It’s a shit company of embezzling customers money.

@rayw7960 28 күн бұрын

Bart incompetence strikes again.

@TohaBgood2 26 күн бұрын

Dude, what are you even talking about? What does this have to do with BART? This is the regional transit manager, the MTC, contracting a private company, Cubic, to install this new system. And what does this have to do with "incompetence"? They (MTC and Cubic) identified issues with the system and delayed the launch to deal with them. How is that "incompetence"? What are they supposed to do? Launch it anyway and then deal with transit meltdowns or complaints? SMH... Sheesh...