NINE STAGE MODEL OF CONFLICT ESCALATION

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The nine-stage model of conflict escalation is presented in Friedrich Glasl‘s book „Konfliktmanagement“ in 1997 published in German. An English edition is available in „Confronting Conflict“ published in 1999.
Friedrich Glasl is an Austrian conflict researcher. Experts worldwide uses his nine-stage model of conflicht escalation to determine the stage of conflict. Glasl lives in Salzburg and works for Trigon Development Consulting, which he co-founded.
Section
0:00 Introduction of the author and the purpose of the model
0:35 Friedrich Glasl's general view on conflicts that escalate
1:28 The model consists of three main phases - each phase has three stages
1:53 Phase I - win-win - stages 1-3
2:21 Phase II - win-lose - stages 4-6
2:57 Phase III - lose-lose - stages 7-9
3:52 Stage 1 - Hardening
4:29 Stage 2 - Debates and polemics
5:08 Stage 3 - Action, not words
5:50 Stage 4 - Images and coalitions
7:03 Stage 5 - Loss of face
8:06 Stage 6 - Strategies of threats
9:11 Stage 7 - Limited destructive blows
10:07 Stage 8 - Fragmentation of the enemy
11:00 Stage 9 - Together into the abyss
12:03 Case example - Ice-cream manufacturer
12:57 Case example - Stage 1
13:44 Case example - Stage 2
14:12 Case example - Stage 3
14:38 Case example - Stage 4
15:30 Case example - Stage 5
15:58 Case example - Stage 6
16:28 Case example - Stage 7
17:01 Case example - Stage 8
17:39 Case example - Stage 9
18:29 Applying the model
19:18 Applying the model - Phase I
20:10 Applying the model - Phase II
20:52 Applying the model - Phase III
21:35 Criticism of the model
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Пікірлер: 18

@clareang 3 жыл бұрын

Sounds like an audiobook, lots of information, very clear! Definitely worth the 22 mins!

@flixabout 3 жыл бұрын

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@safiaafnan6071 2 жыл бұрын

Thank you so much.After seeing this video I completely understand conflict escalation. Definitely worth the 22 mins (2)

@flixabout 2 жыл бұрын

@Safia Afnan. Thanks for your kind feedback. We hope you tell others and subscribe to our channel.

@Prbasss 6 жыл бұрын

Big thanks for making this helped me out

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@bellacamli6887 2 жыл бұрын

this is amazing! thank you so much

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@managementtutorials 2 жыл бұрын

very good content

@flixabout 2 жыл бұрын

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@sashellefacey3347 2 жыл бұрын

Do you know anything about the phases In conflict such as the blow up and stabilizing phase?

@flixabout 2 жыл бұрын

hi Sashelle. Thanks for the question. This model does not mention a blow up or a stabilizing phase. It sees conflicts as something we slip into. Where the conflict gets deeper and deeper if the participants do nothing active to stop the conflict. If they can not do something active themselves, then the management must step in. You can call it the stabilization phase. But for the most part, one or more participants will lose their jobs if the conflict has become too deep. Hope you can use the answer.