From getting the 999 call through to saving a person's life and putting out a fire, watch as one of our Fire crews show you how we deal with these life-changing incidents 365 days a year.
This video was part of our first ever Virtual Open Day, and we want to thank everyone for watching along with us at home. We loved seeing all your comments and we can't wait to be able to welcome you back in person in the future.
Visit www.norfolk.gov.uk/fire to find out more about us.