It does not work that way, I have spoken with many mechanics and the dealer does not pay the mechanic for diagnostic so no one wants to do it, okay maybe they pay one hour so the technician could essentially spend 30 hours and get paid for one, You make more money working at Mc Donald. I am 30+ years auto mechanic. The dealer the manager wants the diagnosed done and want the technician to tell them this is the problem 100% and the book says it's 30 minute to replace that module so they will pay the mechanic 30 minutes, and if he is wrong they will get on his back, I do not work for dealer but I know they want the tec to tell them 100% this is the problem and not replace parts for nothing, and how about all the hours of diagnostic? many mechanic who works at the dealer complain about this.

What I don't understand is why the customer didn't just leave it at the dealer as it was in warranty. Get a courtesy car and just wait until they fix it. If they can't fix it, they should refund the cost of the car back, or swap with an equivalent spec car. Great diagnosis, not sure how many hours it took, but made good content!

​@@perunut4656it's an extended warranty. Depending on the warranty they may not pay for certain things. May only pay for things that run in oil as an example

​@@xjssts71271000% right

@@charliemagoo7943 and did he purchase from that dealer anyway ? or a private sale ?

Great work Ivan 👍. Always methodical and reasonable in your assumptions. Cannot ignore this. "Million dollar shot of the day". Ivan's old simple reasonably priced Suzuki pulling the high priced, crappy, "give it free to your worst enemy" Land Rover. I am sure Land Rovers are great - if and when- they work. They look really nice and comfortable. TATA has done a great job considering how bad Land Rover was. Still ways to go and definitely not for me 🙂

We owe Great Britain a huge thank you. The war and the destiny of the British people did not hinge on Land Rover designing the Spitfire.

I just moved back to USA from GB. Drove a Range Rover Sport while I was there. Fixed everything myself, no issues. I loved the car but reliability wasn't its strong suit. Most stuff wouldn't leave you stranded but could get annoying.

Somebody had to pick up the torch for Lucas.........

as my father used to say about lucas motorcycle components. Leaves Us Cold And Stranded@@keltecshooter

A lot like Rolls Royces and Jaguars, in other words

Let me guess....MADE IN CHINA...CHINESIUM 19

Most electronics are Made in China probibly even the computer you are typing your response on.@@mikefoehr235

SMFH. A non-critical module preventing key functions from working. And then hacking in a momentary push button start.

Maybe the stupid things should just be kept in that state, with the starter relay jumped permanently?

@@mikefoehr235 china will make the product as good or crappy as it is designed and ordered. Blame the designers , not china.

😆😆🤣

Haha very good😀

Thanks for a childhood flashback of one of my favorite TV shows

The *Discovery Zone.... You DISCOVER Land Rovers are a pile of garbage.

Do not attempt to adjust your TV set. We control the horizontal, we control the vertical here in the OUTER LIMITS!😮

i wonder if automotive $ diagnostic programing could have fixed it

I have daily practice dealing with these scenarios haha

Yup I specifically told the owner that if it needs parts or programming, it's going straight back to the dealer 😉👍

@@PineHollowAutoDiagnostics We use a company that has dealer level programming facilities, they do it remotely for us on JLR via the web, they used to be autologic but are Opus or something now, of course they charge a big subscription yearly plus one off costs for programming, it's the only solution for non dealers. We are in the UK.

Wow that is SO GENEROUS of you! Proud of you for figuring out the problem and fixing it almost NPR 😎👌

@@PineHollowAutoDiagnostics The integrity count is now 2. I like fair dinkum people.

@@davidwesternall873 Many people own them 2016 RR diesel Like myself with no problem. The biggest problem with LR is the dealer usev a good indy

If you want to go on a safari take a Land Rover, but if you want to come back, then take a Toyota.

@@johngregory1803 most who comment never had one.

@@johngregory1803. Awesome comment

They are rated at the bottom of vehicle ratings..per item repairs very high.. see article why peoples buy such bad cars

Bro, $120/hr is plenty enough to become a millionaire. Maybe not earning it every year by physical labor but yes I have a sneaking suspension Ivan will have multiple millions in the bank by the time he retires. Especially given his penchant for 'no parts repairs'. Heck, he doesn't even buy shirts....

@@PayNoTax-GetNoVote My name is Bullbutter and Im a millionaire, and I'm not rich. Billionaire is the new Millionaire.

Agreed. Some dealers do not supply "5 star" service. I currently have an eye of suspicion on my local Dodge/Ram/Chrysler/Jeep/Stellantis dealer. I was in for some diagnostics on my Ram EcoDiesel. The diesel tech doesn't want to listen to my concerns and I get it to a point. They work on hours and if they can't bill it they don't want to do it and the computer just won't set a code. Well, that was a minor issue with the mechanic and technique. What has me concerned is (1) they are understaffed both in service techs and service writers. When I was there there was one service writer for the 10 hour shift. I had to wait 2 weeks for an appointment and the shop was only 1/2 busy. It was not like that a year ago. (2) A friend of mine is trying to trade in his Jeep GC ecodiesel for a hemi Jeep GC. They flat out refused to work with him. That is after he has bought Dodge Caravans every other year for over a decade and has all his work done at that dealer. There has been some turn over in management, sales, and service. It is just not a good feeling. Where I live they are the closest dealer for Stellantis products in about 65 miles and the other one isn't much better. Think I'll switch to something else in the future.

@@phprofYT The manufactures have pushed mechanics too far and right out of the field. Plus, systems got way to complex way too fast for mechanics to catch up. Thus the customer pays.

@phprofYT Dealers make most of their income thru the shop. Some, not all will make a priority the jobs that their techs can perform under the book time because they will bill the customer book time. Some jobs are actually take book time or longer and they seem to never offer those jobs to customers or they go in the we'll get to it eventually list.

Exactly! As I said in the previous video, the car should never have left the first dealer with the BCM configuration error present, as it is part of the dealer protocol to upgrade the car to the current software platform. It's like the first dealer did literally nothing

​@@salg8878I guess that's how they get you: they just stall until the warranty runs out. What a joke. Warranties aren't worth the paper they're printed on. Why do they even offer them if they're not going to address their issues in a timely manner?

I'm thinking it was jump started once too many times and the system got a power surge. Modern electronics do not like it... it' not like the old days.

@@v12alpine Yeah, but why would so low mileage car need to be jump started at all in the first place too many times?

​@@Syntappicrank no start

@@Syntappi low mileage = lots of sitting

@@Syntappi Another wild guess is someone read about the battery drain on the amplifier TSB and moved the fuse to disable it, in hopes of reducing the drain.

Software failures on automobiles is more common than you could imagine. Automobile coding is a borderline joke, and the technology that underpins it is over 30 years old. Manufacturers are also locking away access to their systems behind pay walls, and unless you have a factory scan tool which can cost tens of thousands, the only other way to gain entry is with unofficial tools that have “work arounds.” But these work arounds are invasive, and could corrupt data, or worse, damage hardware.

Why do you think it was traded in by the previous owner at such low mileage? 😜

So you think the original owner spends all this money on the car, has these issues and after a period of utter frustration, like many of us, gives up on the vehicle, trading it in. Do you think the original owner did all the things you mention intentionally? How much money did the first owner lose? The 2nd owner inherited the problems and then went to a sound diagnostician and through that advice, costly though it was, got it fixed. What would you have done apart from lamenting about the character of the owner(s)?

@@bobhudson6659 I think the first owner probably was convinced by a friend/neighbor/relative that they could upgrade it somehow for cheap and it went predictably wrong. The second owner thought they'd found a too-good-to-be-true deal. Given the relative simplicity of the fix they ultimately may have. Minus what the dealer who couldn't fix it charged, two long-distance tows, whatever Ivan charged, and if they had another car to drive for the many months it took to fix or had to rent/Uber/whatever.

It would have been much easier if the BCM was programmed correctly LOL!

Totally agree.

They don’t pay enough, and once a tech gets this good, he doesn’t need the dealership anymore. He becomes independent.

The problems come from all these controlling electronics that only experts can diagnose and then order new to replace.These new cars are not reliable because of these electronics.Cars without this level of complexity are more reliable and easier to diagnose and fix.

Truth

Me too

I love my 2002 Chrysler Town and Country. 158,000 miles, no problems. As reliable as a battleax, and as comfortable as my recliner. I don't know what I'm going to do once it's time to finally replace it. Probably just cry.

That would mean it would keep being extended until the heat death of the universe.

Sadly no, you need to get rental from your insurance company, but even with that there is a max benefit that would've been exhausted in about a month of downtime. Without a back up car you're looking at about 2k+ in rental costs for this issue not including what the insurance would cover (usually another couple of grand).

your funny

In this case, I think FRED is a F****** Ridiculous Electronic Device.

There was a dealer around here decades ago that always use to advertise on TV 'its your dealer that makes the difference'. Guess that applies here.

Maybe he gave up, went back in the house, chilled out, and then changed his mind 😂

Funny

Reconsider but try a TOYOTA LANDCRUSHER or LEXUS equivalent. Toyota is known for being monotonously reliable. My wife and I are on Toyota number 4 now. Hands down the best ever owned.

Anything 200TDI and before is OK, at least with what I have had.

@@mikefoehr235 I went on to Mitsubishi for a while, very reliable, but Mitsu have now pulled out of UK, no more new models.

Yes that's true It's nuts because you'd think it would be opposite

Maybe it is cpu overheating

Actually, there is a case where hackers were able to access an airplanes flight computer through the seat back entertainment center…it’s real!

@@vg3430 Interesting but it has nothing to do with the point I was making. If the seat back entertainment system failed, would it stop the plane from functioning normally?

@@vg3430 I know it was claimed, but it was never proven he got further than the infotainment network controller and the aircraft in question supposedly didn't have bridging between the infotainment network and anything else

I wouldn’t waste the petrol

A module is more than just the software; it needs the hardware to run on and every module has some different combination of hardware.

I have never seen a device that cannot be simulated by software (for testing purposes) . please explain in some detail.

If the customer has any sense, he will do so before the TCM fries itself again