Pizza Wars: The Exorcism of Papa John’s

Рет қаралды 168,909

Күн бұрын

Use code MODERNMBA50 to get 50% off your first Factor box at bit.ly/3QtRqdt!
For a business about making and selling pizzas, Papa John's has gone through non-stop drama, infighting, and controversy in recent years. While every company has its problems, Papa John’s takes the cake with the founder trashing his own company in public. But when a founder says a racial remark in a recorded business meeting, it’s an offense so great that no company could sweep under the rug.
Companies rarely go to war against their own founders. But the timing, evidence, and volume of media covering John’s misconduct was so sudden, strong, and overwhelming that it was no coincidence. The Board wanted to bury John. It would not be enough to exile the founder and former CEO. John was an evil spirit and what Papa John’s needed as a company was an exorcism.
Since his removal in 2018, John has climbed out of the dirt and gone on a high-profile, mud-slinging, counter-offensive rarely seen in usually tight-lipped corporate America. Was John Schnatter actually a good CEO or was he an egotistical founder holding his own company back? How could a pizza company have so much drama? Was John the victim of a scheme by his former best friend? What were the strategies before and after John - and how is Papa John doing now without him? In this episode and business case study, we’ll cover the exorcism of Papa John’s in its 6 regimes.
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0:00 Better Ingredients, Better Pizza
4:57 Sponsor Break (Factor Meals)
7:49 Rise of John Schnatter
21:54 The Invincible Reign
32:30 Overthrow of a Dynasty
43:30 Sponsor Break (MooMoo)

Пікірлер: 533

@ModernMBA 6 ай бұрын

Use code MODERNMBA50 to get 50% off your first Factor box at bit.ly/3QtRqdt! Correction: The graph at 1:54 is incorrect. We mistakenly graphed Pizza Hut's system sales alongside company revenue for Domino's and Papa John's, which skews the graph to an unrealistic extreme. 0:00 Better Ingredients, Better Pizza 11:12 Rise of John Schnatter 21:54 An Invincible Reign 32:30 Overthrow of the Papa Dynasty

@cr8593 6 ай бұрын

What is your connection to Papa's John? You seem to be going hard in defending the former CEO John Schnatter ... for some reason.

@ModernMBA 6 ай бұрын

For the reactionary viewers: Instead of thinking of things in a binary fashion in that every incident must have one aggressor and one victim, you could consider that both can be true. One, John made a racist remark and by extension is a racist. Two, the Board and leadership was fully aware of his remarks and only weaponized it to take power. Steve was in the exact same call himself along with other Papa John’s executives - none of them stopped to reprimand or correct John when he said the n-word. In fact, none of them did anything about it with their collective silence on the call and after the fact. They all suddenly distanced themselves months later when the call finally leaked out pretending as if they had no idea why, how, and that John had said such an unacceptable word in the first place - which speaks volumes about their own agenda, the overall culture, and the implicit complicity. Hence, both can be true: John is a racist and the Board changed the narrative to seize control over the company. The video explicitly doesn’t refer to anyone - much less John - as a victim nor justifies any aspect of his misconduct. Even the narrative that he was such a “good” CEO that his misconduct could be “offset” is not even implied. Lastly, if you spend enough time in upper management, you will hear plenty of things said on calls, meetings, work events, client meals, etc that are much worse (and actually directed at specific individuals or groups) compared to what John said. The only difference is that John was recorded and the people on that call had the direct incentive / agenda to bury him.

@295g295 6 ай бұрын

@@cr8593 better ingredients - better pizza ! 12:13

@saramcdonalds9038 29 күн бұрын

I NEVER SEEN YOU DO A VIDEO ON GODFATHER 🍕 PIZZA LIKE YOU DO WITH THE OTHER PIZZERIAS WHY

@saramcdonalds9038 29 күн бұрын

@@ModernMBATALK ABOUT GODFATHER PIZZA YOU MUST FORGOT ABOUT THEM

@Tuberuser187 6 ай бұрын

How the hell was Laundry Service threatening to leak those tapes to try and force a dispute settlement not considered blackmail?

@bsm102993 6 ай бұрын

it is, hence Jon's lawsuit against LS

@2econd428 6 ай бұрын

It is, but the problem is that most of the time it’s a much better offer for big companies to pay up rather than call them out for blackmail, because the losses will be much higher than the demand

@GyroCannon 6 ай бұрын

@@bsm102993 I don't know if it varies by state but I thought that blackmail is a crime. Lawsuits are civil disputes. Those Laundry Service employees should be in jail

@bsm102993 6 ай бұрын

Not every crime sends someone to jail, @@GyroCannon . Also I doubt they'd end up with jail time on something like this (probably just settle and get probation, maybe a couple days in jail at the worst). The best option for john specifically, like gyrocannon said, is a civil suit. That way, John could possibly collect restitution, or even bankrupt the company that got him and is reputation "sent out to pasture".

@Gamerad360 6 ай бұрын

@@bsm102993 They need to get to sent to prison over this. Actually the worst could be a year or two in prison.

@Max-ve5tu 6 ай бұрын

I hope no company ever works with that ad agency again. How can you trust a slimey company like that?

@CamF64 6 ай бұрын

For real, Schnatter was obviously in the wrong, but who wants to work with a company that is recording stuff without your knowledge, and waiting for you to screw up so they can blackmail you? Who needs enemies with friends like that.

@petersmith1143 6 ай бұрын

This rich nitwit deserved it because he wouldn't give his employees healthcare. All about profit with this guy.

@Spencerwalker21 3 ай бұрын

@@CamF64how was he in the wrong

@CamF64 3 ай бұрын

@@Spencerwalker21 dropping profanity in team calls, and especially the n-word, is generally frowned upon in most “professional” settings. I personally wouldn’t care that much, but it probably wouldn’t go over well in most meetings lol

@Spencerwalker21 3 ай бұрын

@@CamF64 idk but in context his usage of it was fine.

@baylenlucas8923 6 ай бұрын

Meanwhile at Little Caesars: "Maybe we should cut costs and lower prices" "Literally how?"

@Laotzu.Goldbug 6 ай бұрын

Stop using boxes. Hand the pizza directly to the customer.

@electricalmayhem 6 ай бұрын

@@Laotzu.Goldbug One step better stop making dough, build the pizza onto the customers palm

@KurtisRader 6 ай бұрын

I wouldn't feed Papa Johns or Little Caesars to someone I hate, let alone someone I love. You have to pay me to eat either of them.

@JFairy189 6 ай бұрын

@@Laotzu.GoldbugHot and right in your hands!

@Cuyt24 5 ай бұрын

@@KurtisRaderPapa John's is good.

@edvaira6891 6 ай бұрын

I worked for sixteen years as a driver at one of the busier Papa Johns in suburban San Diego (we were the store closest to the Miramar Naval/Marine Corps Base with about 25000 hungry military personnel) and watched as the quality of our products steadily deteriorated (we went from freshly cut vegetables, which I would personally have to prep daily to canned, and from premium brands of meats and cheeses to far cheaper quality products) and the care taken with our products plummeted….it was depressing

@catherinesanchez1185 6 ай бұрын

I used to have their ordering app and I noticed the difference over the years . Now, I either eat a premade grocery store pizza that I heat up myself or spend the money on a local pizza place that uses fresh ingredients

@outerheaven2k7 6 ай бұрын

Can confirm, did delivery at Papa Johns in the mid 2000s - did it again in 2018- holy hell, totally different I was disappointed af when I saw the veggie quality At least the chicken fingers still bop

@estherng5972 6 ай бұрын

thank you for your service

@smahlt 6 ай бұрын

That's a shame. I worked for pjohns from about 2011-2015, and I remember loads of veggie slicing. Honestly it's still better than dominos and pizza hut though. Dominos fell off super hard in the last 4-5 years and I am baffled.

@damyonlikesburritos9944 5 ай бұрын

That's a flat-out lie. I'm a general manager of a papa johns and while we did switch to pre-sliced veggies 2 years ago, they most definitely come in a cardboard box and are stored in the walk-in cooler for a maximum of 10 days. The meats were never downgraded. They are still 100% meat, no preservatives or fillers, and our cheese is very high quality as well. Most pizza chains use small amounts of sawdust as an anti-clumping agent for cheese, but we use cane dust. Dough is not allowed in store for more than 7 days to ensure its quality, along with constant dough temp checks and inspections from my district manager. I'm not sure why you're lying, but my name is Damyon Padilla. I'm the General Manager of the store 2520 SE 145th Ave. Portland Oregon. Took over that store 6 months ago, I moved here from Wyoming 1 year ago, where we used the same processes and same distributor. I love my job, and Papa John's. I've gone from shift lead to running my own store in 2 years at 21 years old. Please, come have a bite to eat at my store, and I'll gladly show you a pizza well worth $9.99 for a large one topping. 😊 Have a wonderful day everyone hope to see you in my store ❤

@flyingdaytrader 6 ай бұрын

Wow... I had no idea that they did John so dirty. I mean this is a hit job like no other. They didn't like him and just created a bunch of fake controversy to destroy him

@mamotalemankoe3775 6 ай бұрын

Not even Agent 47 could do a hit this good. You can't make this up.

@RoboRoby321 5 ай бұрын

Seeing how the media spun all this controversy out of thin air is a reminder that you just don't hate journalists enough

@noleftturnunstoned 4 ай бұрын

@RoboRoby321 This is where you need to be an intelligent consumer. In other parts of the world, it is called critical thinking.

@prw56 2 ай бұрын

@@RoboRoby321 That's the real lesson, and after I heard about what gamergate was actually about it got scary to think about what goes on behind closed doors. I still have some hope that sites/apps like ground news might help, but there's always someone who ends up able to control the story, and you start thinking the "Well who check's snopes?" kinda questions.

@planecrashcorner7283 6 ай бұрын

I would LOVE to take a deeper look on the Starboard takeover of Olive Garden; sounds intriguing

@agr0nianTV 2 ай бұрын

Agreed

@blueguy5588 6 ай бұрын

As insufferable as his personality can be, it's admirable the pride John has in his product.

@georgedreher2322 5 ай бұрын

Good luck to Olive Garden surviving. When a Hedge Fund takes over a business, product and line employee quality tend to be squeezed to fatten the bottom line profits.

@electrified0 6 ай бұрын

Celebrity CEOs are difficult enough to separate from their business when it's not named after them. That's how you end up with headlines like "Papa John sues Papa John's".

@kelinator2000 6 ай бұрын

I feel bad for Nigel. Did his job well, didn't cut corners, and took Papa John's further but got betrayed by John for basically no good reason

@BlastinRope 6 ай бұрын

yeah right

@Gamerad360 6 ай бұрын

You don't know what might have been happening behind closed doors.

@user-nu8in3ey8c 6 ай бұрын

Nigel seemed to have good performance, and I respect that, however the man that built Papa Johns, and its rightful owner/founder is Papa John. He cares about his business, is honest, maintains cash flow, and successfully built a brand that was stronger than any of its competitors. It is sad that Nigel had to be deposed in such a way, but it was fair in as much as everyone knows that Johns was the best man for the job, and had earned his position.

@reddytoplay9188 5 ай бұрын

The betrayal was the book John published which basically defamed the poor man. That was a dick move from John and karma came later when shitty news outlets did the same to him@@user-nu8in3ey8c

@Spencerwalker21 3 ай бұрын

@@Gamerad360same with John

@GyroCannon 6 ай бұрын

I only knew about Papa John through what went through the media, so I'm shocked that i feel bad for the guy after watching He does sound a bit egotistical with how he handled Nigel, but his ousting during his second tenure and forced stepping down from his chair position were definitely undeserved. The media defintely screwed him over.

@incurableromantic4006 6 ай бұрын

If there's one universal truth in this crazy world - it's that journalists for big liberal media are *scum*

@tann_man 6 ай бұрын

Your default should be to always assume the media and the government are lying through their pointed teeth unless proven otherwise

@RoboRoby321 5 ай бұрын

And now the media cries about why no one believes in them. As if they aren't responsible for their own hate for spinning lies out of nowhere

@SURVIVALCRAZ3 6 ай бұрын

Honestly feel bad for John, that was disgraceful from the ad agency.

@Sorcerers_Apprentice 6 ай бұрын

They made a trap, but it's his own fault for walking into it.

@maemorri 6 ай бұрын

The lesson as I see it is it's more about the company than the ad agency or John himself. The board and the CEO were interested in seeing John gone, so when the opportunity came, they took it. They might have battled through it, but instead amplified the message to get rid of him. It's interesting that the metrics are better than ever. I have to admit that the new products and options are a turnoff for me, but I'm not a big pizza consumer, so my opinion doesn't count much.

@TheCbone1979 6 ай бұрын

@@Sorcerers_Apprentice don't get what it is he said that was so bad!?

@theogthugcat Ай бұрын

@@TheCbone1979it's actually pretty simple, clearly since the whole NFL thing, the black Americans were pissed of and did not like John, but then a random call comes to light where he is using the N-word casually. I think now you can see the problem now. It's like first he was seen anti-consumer and as a scumbag while now racist gets added, on top of that he probably burned A lot of bridges while backstabbing people over the years and rolling back things Nigel started.... It all ads up after all. The simple fact that he was forced out once but came in on his own, should tell you there probably was not a lot of good will with the executives to begin with

@David-nx2vm 6 ай бұрын

Using celebrity spokespersons or making your CEO a celebrity is always risky. Celebrities can and often do discredit themselves - look at Jared from Subway and Gilbert Gottfried from AFLAC. The skills that make a successful CEO generally do not translate to celebrity. There are exceptions - Lee Iacocca did a great job as Chrysler’s front man in the 1980s while serving as CEO. But the few exceptions prove the rule. Rising to the top of your profession is like winning the lottery in that in both cases, people become more of what they already were.

@JK8 6 ай бұрын

I hope papa wins the lawsuit. Laundry service did him so dirty

@MIKAEL212345 6 ай бұрын

yeah, I had no idea that was what happened. I thought it was a just a "goofy old white guy says the N word" but I never even thought to think of the context of why the recording was even happening.

@christophers707 6 ай бұрын

The power of a marketing company @@MIKAEL212345

@davidglad 6 ай бұрын

Full context was they did a rug pull on him and he essentially took the bait before realizing it was too late. Full unedited call surely is boring, but that's not what the public and a public company responds to. Goes without saying Papa John should have dropped off the call before saying something that couldn't be taken back. Sure is odd the full context sees him dropping off a minute after the kill shot, while the Dirty Laundry agency brags they hope he F'n gets put out to pasture for it. PS anybody who has heard the Colonel Sanders story knows he's not somebody you want to cite: Wikipedia says his career as a lawyer abruptly ended when he got into a courtroom brawl with his _own_ client. Among other misadventures.

@nunyabeezwax6758 6 ай бұрын

I would not want him as my attorney but find him too awesome to resist wishing I could have him as one. Damn Harlan Sanders you magnificent bastard!

@ninjalectualx 6 ай бұрын

Why are you siding with the racist?

@brendanw3534 6 ай бұрын

I worked at Papa John's for 5 years and Papa John would come in and visit every store each year and he seemed like a genuinely nice guy that cared about the product and the people.

@kphaxx 6 ай бұрын

I had a similar experience. He came into our store, saw me busting my ass and he says about me "wow this n$&#% works hard!" smacked my butt and cartwheeled away. I stayed through that summer but never came back when school started again. Quite a character.

@TheMysteryDriver 6 ай бұрын

@@kphaxxso he didn't use the hard R based on the number of symbols you used

@cloudynguyen6527 6 ай бұрын

@@TheMysteryDriver nah but the butt smacking is more suspicious.

@junyaiwase 6 ай бұрын

doesnt really matter if he said hard r or soft a@@TheMysteryDriver

@mamotalemankoe3775 6 ай бұрын

They did him dirty, real dirty.

@sageviper2981 6 ай бұрын

Ngl the name Laundry Service should’ve been the first sign that something wasn’t right

@gotseoul123 6 ай бұрын

25:00 John in his final form 😂😂😂😂😂 Modern MBA makes some of the best content to me on KZfaq. You've been on a tear lately keep up the good work my man.

@MegaMerlin2011 4 ай бұрын

Papa John in China was my Friday dinner each week while I was in China nearly 8 years. Good taste, options to add your own toppings, good salad, and the garlic sauce/pizza dipping sauce were awesome. Now, it's a dirty place with only 1 side of a laminated paper as a menu. They don't offer options to add whatever toppings you want. Tuna salad was removed from the menu along with the potato wedges. Pizza sauce I feel lost flavor. Papa Johns closed in northeast China, so when I was in Dalian I went to a local small pizza shop which the owner made his own sauce and garlic bread from scratch. Best pizza I've ever had.

@elizamartin4263 6 ай бұрын

This is such a saga. You do an amazing job telling stories in a compelling, efficient and detailed way!

@csanton3946 4 ай бұрын

Agree he gas a good business acumen understanding business models with balanced support of financial figures and qualitative areas of risk and he can articulate it well in words

@lukamagicc 6 ай бұрын

Shoutout to Jason Stein for his comments getting leaked on a large call by his own colleagues not muting their mic. This is A+++ drama and its so fucking entertaining. Wow this might be the best Modern MBA video I've seen.

@prada400 6 ай бұрын

Your channel is a favourite of mine, it's rare that information and facts are presented in such a coherent way. Appreciate the work that you're doing - best of luck and hope for many more!

@josieclarke460 6 ай бұрын

yea I guess its an ok channel

@zeroconsequences 6 ай бұрын

What Papa Johns did to John was unforgiveable. I kind of liked ordering from there but when I heard they fired him I stopped and haven't been back since. I'd rather eat shoe leather. John was on a podcast talking about cultural issues and was not calling anyone the n-word, but using it to describe racism, and for this they crucified him. And, as the video shows, it proves John right to have taken extra measures in the company to monitor their behavior since the board leaked private information about him and used the scandal to fire him. The whole thing was a shitshow. But I guess this is just another reason not to sell your company and stay with it, or to ever go public with a company you still care about.

@stoogel 3 ай бұрын

He was angry and defensive and made a boneheaded statement- a false statement slandering Colonel Sanders' name, and one in which saying the n word was not necessary at all.

@Bipolar.Baddie 5 ай бұрын

I've shopped/ worked at the grocery stores next to where Papa John lives in Louisville and I can confirm that he's always as sweaty as he is in adds. He's never rude and is generally pretty quiet, but I don't think I've ever seen him blink or wear anything that isn't red or black.

@ray-mc-l 6 ай бұрын

If you eat 40 pizzas in 30 days, your taste buds cannot be trusted.

@heyitsnemo 6 ай бұрын

Untrue. Source: Pizza.

@casualkitty1381 6 ай бұрын

Or your heart.

@Laotzu.Goldbug 6 ай бұрын

Its probably more likely he _tasted_ 40 different pizza, eating some portion of them, rather than literally consuming 40 whole pies.

@objectivethinker3225 6 ай бұрын

I remember him saying this during an interview on I believe valuetainment... It wasn't 40 different pizzas. It was 40 Papa John's pizzas that he was tasting for QC. Basically he was testing pizzas from different locations to ensure quality was being delivered consistently.

@Scotty_in_Ohio 5 ай бұрын

or your bath scale.....

@d4nt3_023 6 ай бұрын

I’ve been to Papa John’s twice in two different locations. Both gave me minimal toppings and practically no cheese. Tasted funky too. Haven’t been back since

@fateofmorality 6 ай бұрын

I have a friend who used to work at Laundry Service, I should ask him about this.

@InvidiousIgnoramus 5 ай бұрын

I stopped giving Papa John's business the moment they ousted John, because to me it was plain to see what was going on. I will continue to give them no business unless John is put in control again. I simply CANNOT support a company that takes such horrendous actions against their own founder.

@chuchuchanson 6 ай бұрын

Great video essay. I've always wondered what the full story was behind this.

@CannabisTechLife 6 ай бұрын

Man this video made me hungry lol. Very interesting with the 2018 company take. I was actually one of those people who saw their solagan as just marketing, but figured quality was just on par with every other chain of pizzas; something I avoid.

@Scotty_in_Ohio 5 ай бұрын

I've known some people who used to have regular interactions with John - not really close personal friends but did gardening type work, etc. for him and they all said that he was odd and a character but was usually pretty nice - almost magnanimous. Those who lived near by that didn't really know him (at all) all thought he had a temper and was crazy. I pretty much think he was somewhere in between. Just think - if he didn't become the "face" of Papa John's he'd likely be ousted a lot lot sooner.

@viralgayguy 6 ай бұрын

Having read the full transcript of the call with Laundry Service and Steve, I think John is a little bit insane, and maybe an alcoholic at the time, but he’s not a racist. Dude directly compared the current alt-right to politics of the people who used to “disappear” Black people in the 60s and 70s, which is, imo, pretty baller of him.

@nathanielzarny1176 6 ай бұрын

Wow usually you expect the founder ceo to be some rich snob who has lost touch, but papa john here was actually just dont durty and did nothing wrong, actually got backstabbed like they all like to claim they did to cover for their bad jobs. Poor dude, hope he gets some justice.

@Stormthorn67 6 ай бұрын

Oh he's very much a rich snob. He was just also targeted for removal. Any of his cringe content as a wannabe influencer and his sexual misconduct settlements attest to that.

@YourMomNDad 6 ай бұрын

The media and the ad agency did John so dirty

@petersmith1143 6 ай бұрын

He hid it to himself by getting into politics too much.

@tradergyan24 6 ай бұрын

Very well made & insightful!!

@otterpops85 6 ай бұрын

i remember being in college when this place was taking off.. we all really liked it, it was miles better than everywhere else we had around. never felt ripped off buying their pies. sadly either way at the end of all this debacle its the same overpriced crummy junk as everywhere else now and not worth spending on. have had a much nicer and cheaper time buying a stand mixer and learning to make my own pizza dough.

@MatthieuVlogs 3 ай бұрын

What a story... thank you for digging in and sharing in such a compelling way!

@austinwcaudill 6 ай бұрын

I got to meet Papa John last June serendipitously. He had flown into Florida and visited the place I work. He was very sullen and quiet.

@ellisbelll 6 ай бұрын

The amount of ads in this video has left a really bad taste in my mouth

@jhvghjgjkhlihli 6 ай бұрын

use brave browser

@sunnohh 6 ай бұрын

Never once have I thought papa johns had good ingredients

@HH-le1vi 6 ай бұрын

Better than the other big chains by a mile

@RubenRyb66 6 ай бұрын

They really did John dirty. I haven't a fan since the mid 2000s only because our local papa johns just started hiring people that couldn't get a pizza right to save their life, but I'll always take a perfect papa pizza over a perfect dominos or pizza hut pizza. Papa garlic sauce is also easily the best pizza chain garlic sauce.

@ChrisSeltzer 6 ай бұрын

This is a classic example of why you never try to appease the mob. Stand strong in the face of public pressure.

@BrilliantDesignOnline 6 ай бұрын

Laundry Service is clearly trash, and John's comment is taken out of context, and CLEARLY not a slur. Slimey laundry service.

@stoogel 3 ай бұрын

It's a slur and he wasn't prompted or tricked into saying it. It's not acceptable in any context.

@chrislee176 5 ай бұрын

his criticism of coercively funded monopolized, government healthcare, and of government control of communications, are correct.

@vicherd 6 ай бұрын

This is one of the best business review channel out there, worthy of a best thesis in uni

@bucksdiaryfan 5 ай бұрын

Papa John's slogan should be: "IF YOU ARE YEARNING FOR A PIE THAT FEATURES PIZZA LIKE INGREDIENTS BUT IS DEVOID OF ANY DISCERNIBLE PIZZA TASTE... PAPA JOHN'S IS YOUR PIZZA!"

@Starscreamious 4 ай бұрын

I will say this....the pizza is shit after they ousted their CEO. Makes me think it was just a coup to increase profits and shitify the company and its products.

@alexmueck8558 6 ай бұрын

35:14 O. M. G. I had no clue that Papa was set up this bad! That's insane! Goes to show that context is always important. FREE PAPA J

@kidd32888 6 ай бұрын

That is gross

@chemicheto 6 ай бұрын

bro, I just wanted to drop a comment to say you have some of the best content on KZfaq, love it

@TwoWheelWarrior 6 ай бұрын

"I never said I ate 40 pizza's in 30 days. I said I had 40 pizza's in 30 days." Papa John

@meinelust 6 ай бұрын

That gotta be one of the top Anime betrayal at all times... maybe only beat by Griffith's betrayal to Guts.

@TexRex6352 6 ай бұрын

I wish I could sit down with John and have him do the whole ancient aliens meme and try to sell me on all sorts of conspiracies and hot takes related to Papa John's and the pizza industry in general.

@ddbb6618 6 ай бұрын

Wow the advert was painful nearly bombed out

@PaulybiGGballZ0820 5 ай бұрын

I would never buy factor just because of your 15 minute plug

@16randomcharacters 6 ай бұрын

When you keep getting backstabbed by your best friends, it's more a commentary on you than them.

@captainstupendo 5 ай бұрын

Awesome work as always...but damn do I want a deep dive into shady hedge funds doing weird things to take over companies!

@ezde711 6 ай бұрын

I'm sorry, I know you have to make money somehow. But Factor trying to advertise itself as restaurant quality, when it's looking like a microwaved pile of mush (in multiple creators videos), is maybe the next case study for this channel to cover. And the packaging approach is giving off soylent, or soylent green vibes.

@FreakyBomb Ай бұрын

So true, yes he needs to make money but it seems like a big oversight for this page. I'd be more content if they took an actually quality sponsor or something non-food. But hey at least they're getting their bag.

@jeffc1347 6 ай бұрын

I think Mark Shapiro was on the Papa John's board because he made a deal with Papa John's to be the pizza in Six Flags when he was CEO. I actually agree with Schnatter that Shapiro probably doesn't know anything about pizza, he sure didn't know anything about running theme parks lol.

@turtlefront 6 ай бұрын

Papa Johns was only the first to accept online orders nationally. The first online orders were accepted by pizza hut's pizza net. Source: unlicensed pizza historian

@baronvonjo1929 6 ай бұрын

What I am amazed by is this video saying Pizza Hit is making doubke what Dominos is making. Idk anyone who goes to Pizza Hut anymore. Our local pizza hut is always empty, ghetto and dirty.

@georgedreher2322 5 ай бұрын

I believe that Pizza Hut, KFC, and Taco Bell are all owned by PepsiCo. Can hardly imagine how cheap their product ingredients are. Corporate greed is everywhere.

@frasnig 6 ай бұрын

Stepping up the title game lol. Another great vid!

@TreeFilms1 5 ай бұрын

People who ask, "how can pizza have so much drama?" Have never worked in pizza.

@NaniteAlex 6 ай бұрын

I Loved that MW2 reference at the end. Great episode too

@yunleung2631 6 ай бұрын

How do you do your research??

@JoshuaDoesGaming 6 ай бұрын

Another ModernMBA video letsgoooo!!!

@EricBoulton26 6 ай бұрын

The only distinction Papa John's has over Dominos and Pizza Hut is their pizzas are edible. And they're still edible, even after John was given the boot. But edible doesn't cut it when compared to local pizzerias, especially if you're in an area that's spoiled with good choice. And while Laundry Service was clearly in the wrong, the controversies around John weren't fake either. With regards to the NFL, it was a subtle nod to the same "shut up and play" narrative that was being loudly peddled by conservative pundits and owners. You have to read between the lines. That, plus all the clear backstabbing, should have made it explicitly clear to everyone that this guy had no business being in any position of power. Laundry Service just provided a good excuse for the board to be more forceful in kicking him to the curb for good.

@GlitchedVision 6 ай бұрын

Ironically, I actually liked Papa John's as my favorite pizza brand before they kicked him out, now, not so much. it's dropped down to like 3rd with dominos in position 1. I personally don't care how you think as long as you make a good product I'm going to buy it, as long as we're in this screwed up economic system where money>people anyway...

@sasukeuchiha998 6 ай бұрын

Makes me wonder how good of a pizza Hitler would have made.

@RejoiceMySlimes 6 ай бұрын

@@sasukeuchiha998he did have ovens at the ready

@GlitchedVision 6 ай бұрын

@@sasukeuchiha998he probably would have had worse business practices leading to bad products. I, unlike most, can separate a creator's personal thoughts from their creation and judge the creation on its own merits rather than judging it for its creator. Horrible people are still capable of making beautiful things, in the same way that beautiful people are capable of some of the worst acts you can emagine.

@krlost4405 6 ай бұрын

Not cheap enough for value, not good enough for quality... last time I ordered a Papa Jhons pizza was enough for me to scrap it from my delivery option list. It was a pizza with ham, where the ham was chopped into little strips instead of the regular square shapped ham. The entire pizza tasted like just dough.

@jvanek8512 6 ай бұрын

Maybe it was that location. When I do order Pizza I get Papa John's.

@krlost4405 6 ай бұрын

@@jvanek8512 probably all the stores in my country are the same. So, when I want cheap and fast, I go for Dominos or Little Ceasars and when I want better taste, I go for mum and pop stores. Papa Johnes does not offer a clear target and that's why they will slowly fade away.

@catherinesanchez1185 6 ай бұрын

This is a good description of the issue with their pizza . They’re like the Sears of pizza . Not a cheap pizza option like little ceasars and not good enough to be quality local pizza

@billtsirtsis7060 5 ай бұрын

Papajohns has gotten BAD! Real BAD!!!!

@vahemkrtchyan577 6 ай бұрын

I enjoy seeing your sub count grow. Keep up

@Scotty_in_Ohio 5 ай бұрын

I've not had a Papa John's pizza in the years since the last regime change - from the comments below I don't think I want to spend for premium now - appears there's little that's premium about the product.... With as expensive as everything food related is these days I'm beginning to believe that my OONI pizza oven was a great investment...

@hamzix6599 6 ай бұрын

Unfortunatly company politics are the worst, even small ones like startups play game of thrones from time to time and this destroys the orginastion from no one wanting to work there to lower quality products/services

@TimotheeChalametsPeach 2 ай бұрын

It’s wild how all these random ass people can overtake and overthrow you from your own company that you started, built, grew and even named after yourself

@samuelsummers4376 6 ай бұрын

As a black man and a millennial, I did not upset due to the controversy. Of all of the pizza franchises, I believe Papa John's made the best pizza. I have not been to the franchise as much since his departure because they no longer have a presence. John Schnatter was papa john. He became a large part of their success and with him being gone there's no brand recognition. It's just another pizza chain.

@dogguy8603 6 ай бұрын

Also it should be noted that when John was the CEO all full time employees had profit sharing bonuses, whe. John was fired the first thing thry did wad tk get rid of thoes bonuses and cut the quality of ingredients

@MarvinPowell1 6 ай бұрын

@samuelsummers4376 That, and their pizza is just horrible. Even Dominos tastes better. Papa John's is also the most expensive, despite all this.

@samuelsummers4376 6 ай бұрын

@@MarvinPowell1 I personally always thought Domino’s tasted like cardboard. However, my post was less about food and more about image. I feel that they’re now a faceless pizza chain. Also, I hate seeing founders displaced from their companies.

@mamotalemankoe3775 6 ай бұрын

Most of the time it's people who aren't black who care disproportionately about these things, idk why but that's how it is.

@jermainec2462 6 ай бұрын

The pizza wasn't that good in the first place and it was kind of expensive even before inflation I don't know there's a big difference between before John and after and I'm black... All I know is the shit cost too much 😂

@toolbar12423 6 ай бұрын

This title is almost as insane as "The Quest to Beat JimmyPoopins"

@WilliamWatrous 6 ай бұрын

how is KZfaq so small lol

@PearComputingDevices 6 ай бұрын

The kneeling and sport boycotts did hurt pizza sales. Anyone who couldn't see this need to rethink their thinking. There was plenty of data at the time to prove this point. This isn't 'old way thinking' it's just fact. Sometimes, often what's politically correct isn't correct at all. Often times the exact opposite. I remember hearing this claim and looking for myself to easily see the same conclusion. In hindsight I guess it makes sense. If people are not watching a sport that they normally would maybe they would order less pizza. Wow. Crazy, I know and when you studied year over year pizza sales it makes sense.

@Ally-Oop 6 ай бұрын

My skin was crawling listening to Jason Stein.

@Laotzu.Goldbug 6 ай бұрын

Every. Single. Time.

@mamotalemankoe3775 6 ай бұрын

Dude is a snake.

@Jeromeromesheltonrecordspolice 6 ай бұрын

He doesn’t have a passion for quality he doesn’t have a passion for people. So using the N-word is OK right John that’s really having passion for people???

@PrezVeto 6 ай бұрын

You're concluding that he lacks a "passion for people" on the basis that he failed to replace the actual word with a euphemism when basically quoting someone else (not describing anyone with that word speaking as himself) on a call that he reasonably believed was private, never to be heard again?

@jadengrant 6 ай бұрын

That ad agency is nasty.

@ericjohnson5912 6 ай бұрын

Commenting before watching, but Papa John is just another story of why having a celebrity founder/CEO is just a huge liability

@ZontarDow 6 ай бұрын

Especially when people seeing the whole thing only ends up making the management that outed him the bad guys in the eyes of consumers. Now the best PJ management can hope for is ending up just seen as asses who tolerated things while waiting to stab their founder in the back. You just know they wouldn't have done it again if given the chance to do it all over

@theproffessional9 6 ай бұрын

Yes, it reminds me a lot of what's going on with Tesla.

@stormix5755 6 ай бұрын

Well, you were right. Whether the celebrity is good or not is irrelevant. The media will follow even the slightest hint of drama because that’s profitable. Having a highly visible CEO just puts a target on the company’s back

@teubks 6 ай бұрын

Or, actually retain control of your own company so you can do whatever you want and there is nobody to kick you out

@user-xl5kd6il6c 6 ай бұрын

After watching it all, I see the reverse A company with no CEO personality behind it will sell itself to random shareholders and follow none of its initial values He was unlucky that he was attacked at a time when media still had some power, if it was nowadays no one would fucking care, it would probably even turn out as good publicity

@wierdaarond 6 ай бұрын

Why’s dominos so successful with their supply chain sales model when that’s what everybody cites as the downfall of quiznos? Dominos not squeezing the franchisees as much as quiznos was?

@ZontarDow 6 ай бұрын

Domino's does a better job using it as a subsidiary to supply third parties.

@MarvinPowell1 6 ай бұрын

@angoraramp Dominos is much cheaper to operate than a Quiznos. Ironically, Subway is the cheapest food chain of all to run, which is why there's so many of them internationally and why their subs are so overpriced, yet Quiznos is another sub chain, but costs much more to operate; possibly due to all those ovens.

@HH-le1vi 6 ай бұрын

@@MarvinPowell1subway has really high fees, and easy/cheap to open. That's why there's so many and their prices are way too high for the product, you still have to make money after all the fees.

@common_c3nts 3 ай бұрын

Quizznos was poorly managed and was bankrupt when they should have been profitable. They drastically increased their raw ingredient prices to franchisees until the owners made zero money. They could not pay their own salaries and walked away.

@DeezNuts- 6 ай бұрын

This is why if i ever were to own or run a successful company, it would remain private and never go public with no major shareholders outside myself and family

@b-41subject57 6 ай бұрын

Not gonna lie, id try to set you up even if I was your family member lol. Alot of money to be made nigga lol

@bodyloverz30 6 ай бұрын

I used to be ulta loyal to Papa Johns, once Papa was forced out, I never bought another pizza from them again!

@jvanek8512 6 ай бұрын

To be fair a lot of businesses opposed the affordable care act because of the increased cost. I remember an article saying 60% of businesses polled wanted it repealed and on the Germany 1867 I had to look that up and I found the article and he was talking about how his great grandfather left Germany in 1867 because it's lack of free enterprise and freedom and he felt with all the regulations on the United States it was becoming that way also.

@PrezVeto 6 ай бұрын

REEEEEEEEE

@mirzaboric1436 6 ай бұрын

I hate how they say better ingredients but it’s actually terrible ingredients

@2beJT 6 ай бұрын

It used to be better. They have to be cutting more corners to hit a price point.

@theblackswordsman9951 6 ай бұрын

It did used to be much better. Imo they made the best pizza of the big chains for a long time.

@KurtisRader 6 ай бұрын

Papa Johns and Little Caesars are both awful. I wouldn't feed either to someone I hate, let alone someone I love. Dominos is okay. The only national chain I think is good is Round Table. I would buy a frozen Red Barron pizza (at least when on sale) and improve it with some red pepper flakes and grated cheese rather than buy a Papa Johns "pizza". Unless you go to the trouble of making pizza from scratch you should buy from a local, not national or even regional, pizzeria.

@lopatoj 5 ай бұрын

I will always prefer to open a pizza box with a container of garlic sauce in it.

@obsidian00 6 ай бұрын

Let's not forget that Papa John's Pizza is GROSS. It didn't always used to be that way but...people will forgive a lot when the product is good.

@GTGTRIK 6 ай бұрын

That's interesting. First time I hear about the founder, not really a thing in my country.

@LupoAndy 2 сағат бұрын

That title would be something for @Pizza Death.

@BryanBortz 6 ай бұрын

You’re cutting your segments too close, almost every cut chops off half or a whole word of narration.

@vvitch-mist20 6 ай бұрын

30:05 Well no wonder people got mad. People protesting the NFL, and other sports companies attitude towards peaceful protests by players is much bigger than pizza sales. Like dude MISSED the entiee point. He had the ability to stand by people's right to free speech and people's right to protest, but instead he said "Wah. My pizza sales aren't as high even though I'm making a shit ton of money already. Wah. Poor me."

@hamzix6599 6 ай бұрын

ofc he will do that, his relationship with NFL is purely a business/money relation. as a business partner you expect your partner to not mess you up but they did with the controversy so they hurt your sales thus hurting you and the partnership. telling your business partner to clean up his mess is something that happens all the time in business word.

@vvitch-mist20 6 ай бұрын

@@hamzix6599 Um...standing up for your customers is way more important especially since neither the NFL or Papa John's was hurting for cash. Please stop defending corporations who don't care about you or your loved ones lol.

@hamzix6599 6 ай бұрын

@vvitch-mist20 Be 100% sure that I am not a corporate simp I was just describing the mindset of buissness in a buissness partnership .

@vvitch-mist20 6 ай бұрын

@@hamzix6599 John was mad at a form of protest impacted his sales, and you are saying "but he has every right to be mad" and you're NOT corporate simp? Sure Jan.

@hamzix6599 6 ай бұрын

@vvitch-mist20 I didn't say he is right but from a capitalist point of vue which sure Jhon and most corporate America standby its not a surprising thing to think about your company the hole capitalist philosophy is to prioritize profits above any thing.

@csanton3946 4 ай бұрын

Lesson learned, founders should trademark brand names to them. They have spent a lot of time and moneh to buukd a brand or name thus the only incentive in case a company is taken away from you is that you still get royalty under that brand name

@295g295 6 ай бұрын

5:55 - FACTORs reminds me of multiplication.

@d.b.1176 6 ай бұрын

It’s been years since I’ve had Papa John’s. The pizza is ok but the garlic sauce made it amazing.

@ethanboyd7843 5 ай бұрын

What's the world coming to when u can't trust a guy that makes pizza to lead the national dialogue on race?

@Kimchi_Studios 6 ай бұрын

I swear either synchronicity is a thing in this universe or some AI is controlling a hivemind because this guy and Papa Johns has been on my mind in the last 2 weeks for no reason at all 😄

@kidd32888 6 ай бұрын

My code worke.. i mean what a coincidence

@alexmueck8558 6 ай бұрын

Bro, same here. Last week he came up 3 times in conversation at work for no reason

@DUSTKILLL 6 ай бұрын

I used to love papa johns but since inflation is going over drive illed rather buy bulk frozen pizza then spend the same amount of money on a single pizza

@colemc18 2 ай бұрын

I would have mentioned how immediately after his expulsion they leapt at Shaq to be the new brand face. Giving him a bunch of franchises and a board seat.

@JH-pe3ro 6 ай бұрын

When companies get big quickly they tend to also attract internal volatility, because, think of who you have to bring in to invest and grow the company? It's going to be people who want more and faster profits for themselves. When you let them in and use their playbooks, it tears apart healthy communication and coordination in the organization, because one of the things they must do to reassign credit to themselves is to spend a majority of their effort on playing disinformation games like this. But the alternative of slowly bootstrapping growth means potentially spending your whole life on the business for very modest returns, opening just a few stores in one region instead of going national in a few years. John's biggest flaw(in the eyes of the board) may have been that he didn't want to get out of the way and let the brand follow the usual lifecycle once he sold it.