Lmao the sound of disappointment when watching the hot water come out LMAO

I bought one today & the water jug was included with coupons Thanks walmart, good service 11/10

I have one but when i go to get water water come out every where. What sho yo I'd do to replace whatever parts needed. But of her than that. I love it

Can you please check the box and/or manual if the hoses and pump are BPA Free.

Fancy!!!

Do you know where to adjust the thermostat on this unit? I dont see it in the back.

How much pressure do the cold buttons need to be presssed? My mother has advanced arthritis in her fingers and considering this

Does your hot water still trickle out like that? Seem like the flow should be more uniform, just like the cold water.

I wonder if it makes noise all the time or only when collecting water?

Have you had problems with water spilling everywhere when you first insert the straw cap into the jug on a new jug? Mine have all been filled to the brim the when the straw cap is inserted, the jug then starts to overflow..

Does it give the water an odd taste? I had one a few years ago and it did.

How much do you get your filled gallons for? We drink a ton of bottled water as well so trying to compare costs. Also, we are very picky with how the water tastes. We only drink certain brands because of taste. I know you said you were bottle drinkers before :) what brand did ya’ll drink before and how does that compare the the taste of the 5 gallon ? I know it seems like weird questions sorry lol. Thank you in advance 😍

first the door would not close so we had to put a door stop then we bought magnets that worked now the door fell off last month a piece at the bottom broke off and we glued it back on now the door no longer fit's it it is 8 mths old we had a different brand lasted 6 yrs we changed to the bottom load for ease of use but have had nothing but aggravation [ ie the other still worked when we donated it but it was top load ] the button for the hot water was so rigid it is the only thing that improved after the door fell off and it does not work without the door so you have to hold it on until it comes on then put the stool to hold it so do you sell extra doors right now i would not buy another one the feed back from the store zip i think they should replace it as it was defective from purchase .should have accept the signs and returned it

call primo they will replace the unit if still under warranty

your thumb looks to be sliding the safety forward, to close it can only be all the way back or front for closed

it has a hot water problem

Seems to be a big secret on how to use this with a 3 gallon jug?. ..anyone?

That hot water side does look defective.

Your hot is not working it should come out just like the cold 🥶

The hot water option suck.

Your hot water is not working correctly.