2023-01-16 Update! Hughes DID cover the defective device under the warranty and shipped a free replacement to me. It's GREAT to work with a manufacturer that stands behind their products. Thank you, Hughes! I'm a happy Hughes customer and have no reservations recommending their products or using them in my rig in the future.

Thanks for the videos. You are the reason I got my watch dog hardwire. I have it in my Jayco Eagle. I got a 50a plug tester just like you used on your 110 plug. Just for 50a so that I can test at every camp site before I plug in. No need for another surge protector.

Thank You for video. I found this after researching the red light on ours. Guess I’ll be contacting Hughes as well and see how it goes.

I had the same problem. Watched your video. Sent it back to the company and they exchanged it for free. Problem gone.

Any chance it is the user replaceable board. I just noticed the red light. I carry extra replaceable cards and will change it out.

I have had 2 different progressive industries surge protector fail. If you have a progressive unit they ask you to pull the cover and take a picture inside to send to them before calling. In both cases the problem was a connector had come loose. The first time this occurred I went and bought a new progressive protector before I read how to submit a warranty claim. So then I had two. After pulling the cover and finding the connector issue I just kept it as a spare. Then the second/new one did the same thing??? And yes it was an internal connection again! Again east to fix, but frustrating! So now I have a Hughes watch dog and two progressive spares. I suspect what caused the connection issue is just getting knocked around while running down the road. I now have mounted my Hughes inside the RV, but I installed 50 plugs in my RV and plugged in the Watch Dog to allow for either easy swap or by pass. I hope you find out what was going on inside your bad unit. I am a little surprised you didn’t crack it open? That is what you would have had to do if you changed out the EPO circuit. I would bet a dollar it was a connector in this one also! Thanks for the video!!

Great information in this video. Thank you. Do you not worry about arcing when you are plugging in your power cord to the wall. I always turn off breaker at CG pedestal to make sure nothing is drawing current from the coach. i.e AC left on. I melted the end of our 30 amp cord from an arc last year. Learned to always turn breaker off first.

Did Hughes send you the swap? They have a lifetime warranty. There is a module that is replaceable in that unit for $30 instead of replacing the whole unit. I carry a module with me all the time just incase.

I am very glad Hughes replace the Surge Protector? Great Warranty? I'm looking to get the Hughes Autoformer and Watchdog.

My unit developed the same problem about a month or two ago. I had moved the RV (and thus the unit) and noticed that now…no red LED. 🤷🏼‍♂️ That’s a puzzler, but things are working.

Good stuff Jay. Did you check the app to see if it was reading any errors or verify what your voltage was at? Ironic, we have both the exact same placement for the watchdog...I do like what you did with the transfer switch! My next project 🤣 Thanks for the great video! ....Oh I remember when my basement looked like that... There's so much I've done to that "inner" bay, which opened up so much more room. Now my entire solar setup and 6 lithium batteries are in that inner bay...I sure love working on making things better 😁..

Hey, The hughes surge protector I heard they have problems I do have autotransformer I use different one for my main unit and have a pedestal one that is the sacrificial lamb as they say. Lighting will blow them out and I want the one on the post to blow and catch fire rather than the one in my bay.

Great video! Was it still under warranty?

Sometimes mechanical stuff fails. It’s never fool proof in just about anything. Liked how you trouble shoot everything. Might be a good idea to carry a volt meter with me. Not something you normally think about. I have the portable watch dog, same as you just the pedestal version. It’s already saved us a couple times.

Great video - Who did you talk to at Watchdog? Mine is doing the exact same thing. Thank you!

Mine is doing same thing .. did they warranty box ??

Hi, did you ever have an E8 code with the 50amp Power Watchdog when you are plug at your house and you dont have many things drawing power in the coach ? I have a little issue when I draw not much power, let say 0.1 or 0.2 amps I'm getthing an E8 code for missing neutral at the coach, that is not true because the neutral is ok when I got stuff working at the same time. Thanks for your help.

Mine is doing the same thing. I thought it was the parks problem and they testes their power and find my Hughes is defective too.

I have the same issue but Hughes doesn't seem to want to return phone calls or emails.

Great video. I have the same unit from power watchdog. Since these have replaceable surge modules I wonder if replacing that would have done anything? Be an interesting test as the modules are a lot cheaper than replacing the unit. Hope you hear good news on warranty from Hughes. Let us know.

Mine is doing the same thing does that mean my surge protector isn't doing its job?

I think I would have changed the Watchdog to a South Wire surge guard I am not a fan of the Watchdog because of the trouble I am having and their customer service it terrible or not at all. Oh and the company is 5 miles from my house so I drove over to them and talked to Brett and he did not offer any help and now has me on ignore because I have emailed and called and left messages at least 5 times. Mu Watchdog turns off the power completely for a few min. and then comes back on E6 code plus the trailer is plugged into my house where it has been for a few years and I tested the plug with another surge guard and it reads good. I wish I would have stayed with the portable surge guard. I may find a junction box and removed the hardwired Watchdog and use my South Wire SG plugin type.