@ Jamesmadon7124 Did you try Amazon since they take every sort of payment, I got the first production unit, but I see the second & 3rd batch is shipping with new improvements that the community recommended and improved quality. I just got a bad one it seems already Email QiDi Tech Support with all the information on my issue, wish me luck that I getit resolve quickly since I really like the printer and use it a lot.

@HW_printing, Yes it is covered under warranty QiDi Tech Support already got me the parts I needed to get the printer running again. I already installed new parts and tested the printer tonight and it is running better than before. I gotta say I am very impressed with how quickly QiDi took care of me and I recommend everyone with a problem with the Q1 PRO to reach out to support and provide all the information you have and new information they require of you to get your printer running as it should be. Linda was my support agent and I rate her AAA+

@@willmar2778 Good to hear! still fucking sucks that the cover fell off while printing. the cover on my k1 max is held with screws