Flew Finnair BNE HEL MAD return and found the Finnair business package was superior to Qantas Business. Only Qantas First class package would beat it on BNE LHR MAD return But a sunny summer 2 day stopover in Helsinki was well worth the change

I fly Finnair regularly to HKG but that route is only on an A350. I think it's really important to highlight that the Finnair experience is Nordic and it really suits the brand from the menu to the crew and the Nordic-inspired things such as the northern lights when you go to sleep and landing in Helsinki with a blanket of snow. It's all part of the magic for me. I'm guessing this won't be present in this lease situation. I personally don't have any of the issues you have with the seat itself apart from the seat belt in your head and the phone charger (which is a little annoying not being magsafe compatible without taking your case off)... first world problems hey. There's lots of storage above you and the bins are ample for a solo traveler with two hand baggage items. With the seat belt by your head, I extend it and flip it over into the aisle so that isn't in the way. Also, I sleep on my left so I always choose the opposite side of the plane. As a left sleeper, I can curl up and have my knees under the window and therefore have such a wide bed. I've not found any other business seat that can do this apart from the Q-suite double (middle two which make a single bed). On my latest flight to HKG a few weeks ago there was a plane change due to a fault and we had the old Finnair seat (reverse herringbone) and it's night and day so much better for sleep quality on the new design. I also really disagree with your foot space issue, it's way wider on the new Air Lounge and I'm 182cm and UK11 feet. The best foot space for width is the bulkhead seat on the 350, so perhaps on the 330 it's a slightly different situation. The new Finnair seat also has far less moving parts, less weight and is most definitely a unique proposition, but it's by far the best sleep on a long-haul route when compared to CX, BA, QF business product.

Great review……these are the details we need to know…..thanks for compiling

I've found this cabin very comfortable for overnight flights. I didn't experience the difficulty with the leg belt or shoulder buckle as you did, but I can understand how this could vary from person to person. I'll agree that these seats are totally unsuitable for those with limited mobility. My elderly mother was unable to get up from the "bed" position without assistance from the crew. It requires a certain amount of upper body strength.

Interesting review, this is the first negative review I've seen of Finnair's innovative new business class hard product.

This whole video spells FIRST WORLD PROBLEMS😂😂

A common theme in all qantas reviews is a) crappy salad for entree and b) lack of choices ie. first choice running out quickly. Should be easy for qantas to correct i would have thought.

I flew Finnair Helsinki to New York 4 months ago and found the food exceptional and the crew fantastic and this was business class, however with Qantas taking over the flight you were on you can only expect a disaster.

Glad to have found this video prior to finalising my itinerary. I literally wanted to pay more just to fly QF, and further price just to choose the Finnair aircraft. But I was also contemplating because my previous experience in Business with QF was terrible, I paid full fare, but terrible food. Now I can make a better judgement to avoid QF. Sad to see QF is still lacking with their inflight meals, bland taste, and terrible plating/presentation. Many other travellers said the same thing, especially those that paid full fair/self-funded.

Good review.

Qantas need to get act together

Best Business airline seat in the sky

Hi just wondering, did the airline provides / offers pajamas during your flight?

Damm the meal looks disappointing At least it was interesting to see Finnair operating a flight for Qantas

I do not care much about the metal I fly home in, but returning from Europe in June 2024 via Singapore I hope it is a Qantas and not a Finnair craft judging by this revealing video,so thanks mate.

I just flew this in business class - the seat was quite comfortable and the food was good but the service was terrible :( I was lucky to get a DRINK and the steward could barely crack a smile. They took 3 hours after takeoff to serve dinner on an 8 hour red eye which messed up everyone’s sleep. Then they kept the cabin absolutely boiling so we were waking up constantly Soooo disappointing.

Qantas cannot get their flights away on time. Their LAX, LHR, Joburg flights are 2 hours late every day. The pilots are Finnair, but the cabin crew are Thais employed by Qantas Bangkok labour hire company who usually work on Jetstar flights but are wearing Finnair uniforms. It’s a scam to avoid employing Australian cabin crew. Qantas charge a lot of money for business class and the food looked disgusting.

I’m flying this route next year 🤔

Seriously bad marketing for qantas when they lease an airline with a better hard and soft product 😂😂😂😂. Typical Neil perry catering tasting like as#e

When was this flight to SIN?

Steaks on aircraft are never a good idea. Just do not ever order it, that is my tip, as the result is always disappointing. Heating a precooked steak in an oven - which is what they do onboard an aircraft - inevitably ruins the steak. You also missed mentioning the best part of the Finnair seat: in bed mode, the back padding is very, very effective sound deadening. You really cannot hear anything once you are cocooned into your little sleep world. I get it, not everyone likes it, but I love it. Other than that, thank you for an interesting report. Well done!

I was a Qantas flight attendant for 35 years & if there were two meal services in business class we always started one meal service from the front & the second meal service from the back so the same pax don’t miss their choice twice

I can see how SQ does much better compared to Qantas

Moist. Giggity. You don't fly QF for the food.

I think this is a ridiculous wet- lease arrangement - providing QF business class product that’s incompatible with the AY aircraft type ? What the? And the subpar meal offering - once again labelled with Mr Ponytail at the helm - give this up !!!! At least the seat is something new and innovative- who’s the winner here - god knows

Will be plane continue to Helsinki Finland