Recliner Parts # 2: Getting parts from Dealers & Manufacturers

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Recliner Repair Guy

Recliner Repair Guy

Күн бұрын

Part 2 in the Recliner Parts series guides you through the process of ordering parts from Furniture Dealers and Manufacturers.
Included is an explanation of the "1-year Full Coverage Warranty" that's common in the furniture industry, as well as everything you need to know about your furniture ID tags.

Пікірлер: 57
@1969cermc
@1969cermc 5 жыл бұрын
Thank you. After watching your video and following your recommendations I was able to locate my part for my electric recliner which was purchased at Ashley's Furniture Store. My warranty had expired and my love seat was discontinued. Ashley Furniture manufacture their own furniture. I called their toll free number and spoke with their customer service and was able to order the mechanical mechanism for my discontinued love seat. I was amazed how inexpensive the part was compared to what re-sellers were charging on the internet.
@JoseMorales-lb3go
@JoseMorales-lb3go 3 жыл бұрын
Found your page. Very informative. Been searching for a wand replacement for an electric recliner I've had for a year with no luck. Looks like I'll have to buy a new chair. Thanks for the information.
@johntaylor5785
@johntaylor5785 5 жыл бұрын
Great presentation! Could you tell me where I can find a up/down switch for my recliner, its stuck in the up position. I purchased it 6 years ago at RCWilley but since the warrantee has run out they won’t sell me the part or perform the service. The chair brand is “cheers” which is owned by the Manwha company in China. Thanks John Taylor
@daveclark8337
@daveclark8337 3 жыл бұрын
I needed the small plastic recliner release handle for my 5 year-old La-Z-Boy. I went online to the La-z-boy site with all my info trying to order that handle (shown at 9:30 mark) and it just referring me back to call/visit a local store to place an order. So I went to a local store with the broken part and they just handed me a whole new one, cable included and said it was no charge, Lifetime Warranty. I almost spent $29 plus shipping for one on ebay.
@heatherhillrd
@heatherhillrd 2 жыл бұрын
Thanks for your thorough and detailed videos! Can't find a solution to some older costco power recliner chairs that have power but when the button is pushed it reclines only part way and stops. Push the button again and it reclines slightly more. Push the button again and it reclines more. To get it to recline fully, it takes 12-14 button pushes. Seems like getting it back to non-reclining position is easier (doesn't need as many multiple button pushes) than getting it to recline. So, I know it has power. Any suggestions? thanks! Trio of chairs is no longer under warranty.
@reclinerrepairguy4155
@reclinerrepairguy4155 2 жыл бұрын
@Dr. Jeffrey Nelson - Could be a a number of things, including a bent mechanism that's causing the lift motor to struggle, a failing motor that's no longer putting out enough force, an electrical issue, etc. To learn more, see the video, 'Finding Answers to Your Furniture Repair Questions' ----> kzfaq.info/get/bejne/aa2Ia66DuJjThok.html
@Eged282
@Eged282 2 жыл бұрын
You sir, are a godsend. Thank you!
@reclinerrepairguy4155
@reclinerrepairguy4155 2 жыл бұрын
@Jazz Monty Music - You're welcome!
@sarge8415
@sarge8415 4 жыл бұрын
My chair will not stop vibrating unless the power is disconnected any ideas? Thanks
@ralph-ij9tx
@ralph-ij9tx Жыл бұрын
Awesome review
@bongoscongasantiquecashreg4544
@bongoscongasantiquecashreg4544 3 жыл бұрын
Recliner Repair Guy, My pesty dad ripped the ID tag off the La-Z-Boy recliner & the La-Z-Boy recliner sofa he did it in a mean way so replacing parts could not be possible plus due to this have no proof of anything so the new La-Z-Boy recliner needed when the time comes since I mentioned in one of your recliner parts videos that La-Z-Boy doesn't carry the parts for my 1990 recliner
@bignadier
@bignadier 2 жыл бұрын
Thank you , I was going nuts trying to figure it out
@reclinerrepairguy4155
@reclinerrepairguy4155 2 жыл бұрын
@lee - You're welcome!
@chuckspeer2163
@chuckspeer2163 Жыл бұрын
Thank you you have very helpful
@dinky6620
@dinky6620 3 жыл бұрын
Hi, you have been a godsend. I lost this thin round piece that goes on the end of the bolt thingy on the ratchet a pawl doohickey, problem is I don't know what it's called and I don't see it in the replacement parts. Can you tell me the name? Is it a special part or can you get one at a hardware store? Can't say enough on what an excellent teacher you are. Thank you.
@reclinerrepairguy4155
@reclinerrepairguy4155 3 жыл бұрын
@Diane N Watson - Email a picture of the part -- if you can -- to pete@reclinerrepairguy.com.
@leanafoss8887
@leanafoss8887 3 жыл бұрын
I was told by La z Boy that they no longer make parts for my chairs. Any suggestions? They are the power assist chairs I believe, with heat. One controller plastic toggle broken, one chair does nothing the other will go up and down to floor but not recline.
@reclinerrepairguy4155
@reclinerrepairguy4155 3 жыл бұрын
@Leana Foss - When parts are no longer available, repair options are few. However, if you've managed to pinpoint the problem, you can try a couple of things. For example, if the hand control is bad, look for a manufacturer sticker on the hand control. Contact the manufacturer (of the part) to see if the part might still be available thru them, or if perhaps they make a new version that is compatible with yours. Another try is to find someone that repairs electrical / electronic parts to see if the original part can be repaired.
@03starburst
@03starburst 2 жыл бұрын
If you need a new motor for your chair what part of the tag, pertinent info, tells you what to look for to get a replacement motor if you cannot get it from the company ?
@reclinerrepairguy4155
@reclinerrepairguy4155 2 жыл бұрын
@JB Kell - It's usually best to start with the furniture maker (or one of their dealers). If your original motor is no longer available, they may be able to recommend a replacement that will match up and do the job. If they don't have anything for you, you can always try contacting the company who makes the motor. Check the motor itself for manufacturer info (sticker, etc.) and look up the company online. Admittedly, this last step is often a long-shot. But it's often the only option when the manufacturer is no help, or has gone out of business.
@eddiefoy3701
@eddiefoy3701 3 жыл бұрын
I'm fed up. Going to weld up a frame(s) and have a customer laser cut up the mechanism parts. Plan on using bearings and bushings, and make it total killer & bulletproof.
@tracycaton2712
@tracycaton2712 4 жыл бұрын
So I'm curious, anyone have lazy boy say sorry no longer have seat spring assembly for your recliner? What do you do then? Chair is maybe 12 years old.
@reclinerrepairguy4155
@reclinerrepairguy4155 4 жыл бұрын
@Tracy Caton - It's not unusual for some older parts to no longer be available. But if by "seat spring assembly" you're referring to the Seat Springs, I've had good luck getting those for older La-z-boys. If the part you need is not a standard zig-zig seat spring, email a photo to me and I'll try to help. pete@reclinerrepairguy.com If it is a standard spring, you can get those from online suppliers or a local upholstering shop. Note: A local shop can cut your springs to length for you, while a supplier will send you a roll and you'll have to cut them yourself.
@Tnia15
@Tnia15 5 жыл бұрын
What if you don’t know the part you need? My chair just reclines very slowly. It goes up slowly and down slowly.
@reclinerrepairguy4155
@reclinerrepairguy4155 5 жыл бұрын
tnia john - If your chair is not working properly, contact the retailer where you purchased the chair. If that is not an option, see these tips for finding a repair tech in your area ---> www.reclinerrepairguy.com/locate.htm
@salesmedicalcentersupply9664
@salesmedicalcentersupply9664 5 жыл бұрын
YOU MAY NEED A NEW POWER SUPPLY OR HAND CONTROL, WE HAVE THOSE !!!!!! ATTENTION PUBLIC!!!! We have Lazy Boy, Pride, and Golden lift chair parts 888.871.0312 Medical Center Supply FREE SHIPPING and EXPEDITED option available!!!! CALL TODAY!! FULLY STOCKED WE HAVE OTHER BRANDS AS WELL : CATNAPPER, LIMOSS, MED-LIFT....MANY MORE CALL TODAY!!!
@jtoth1234summer
@jtoth1234summer 2 жыл бұрын
Sir, I have a sofa recliner that I moved into my home...I misplaced the 2 angle lengths that hold the pieces together, I have the screws to reattach it, what do you suggest, I do. It is about 12- 15 years old in perfect condition. The only Tag I found says it was made for American signature Inc. Columbus Ohio.
@reclinerrepairguy4155
@reclinerrepairguy4155 2 жыл бұрын
@John - Contact the manufacturer to order a new set of floor rails.
@jtoth1234summer
@jtoth1234summer 2 жыл бұрын
@@reclinerrepairguy4155 thank you 😊
@debbyminne2911
@debbyminne2911 5 жыл бұрын
How to replace the plastic parts that hook over the main metal rod on my electric maverick recliner/ rocker.
@jcrt1
@jcrt1 4 жыл бұрын
I just got those parts for FREE from Lazyboy (2nd time). Had to pay $15 for shipping . I also have a schematic. It's a bit vague. Will attempt to produce an assembly vid. on KZfaq soon.
@aprilrobinson6024
@aprilrobinson6024 4 жыл бұрын
I need the same thing! I'm having trouble finding the part I need, and the local shop wants $25 just to "handle" the order.
@shannonschell482
@shannonschell482 2 жыл бұрын
I need a catnapper 3 pin remote for a lift chair do u know where I could find one
@reclinerrepairguy4155
@reclinerrepairguy4155 2 жыл бұрын
@Shannon Schell - Always start a furniture part search by contacting the manufacturer or one of their dealers. If the part is no longer available, you'll have to try the used markets, like ebay. Also, there used to be a few websites dedicated to selling electrical parts for various brands of lift chairs & power recliners. You can try searching those sellers as well.
@tennessee8005
@tennessee8005 3 жыл бұрын
I have the tag, and spoke to the La-z-boy manufacturer. They will not sell me the part, and their dealer will not sell me the part (Badcock). I spoke to 2 stores, and neither would help. The manufacturer gave me a part number, but that is it. Where do you go when nobody will order a part for you?
@reclinerrepairguy4155
@reclinerrepairguy4155 3 жыл бұрын
@Suz B - I checked with La-z-boy (the manufacturer) about a month ago to make sure they were still providing parts directly to consumers. I was told that they still are. So, what was the reason you were given as to why the manufacturer would not sell you a specific part?
@varionhatchett4330
@varionhatchett4330 5 ай бұрын
I need a certain type of cup holder for my leather recliner chair..
@charlesklein7232
@charlesklein7232 2 жыл бұрын
do you have a list of parts that a person would need if they wanted to build a chair? i can find parts but i need to know what to look for? do the parts have names? what do you look for?
@reclinerrepairguy4155
@reclinerrepairguy4155 2 жыл бұрын
@charles klein - Reclining mechanism parts are typically installed in chairs that are designed specifically for those parts. So for example, if you're building a La-z-boy style chair, the seat & back frames should be similar to that company's design in order to ensure the mechanism parts work properly. Yes, the parts do have names, but it varies by company (manufacturer) as to the names of those parts. You can request a mechanism sketch from some companies. These sketches show part names & numbers.
@charlesklein7232
@charlesklein7232 2 жыл бұрын
@@reclinerrepairguy4155 im surprised their are company's! everything is china and nobody selling you anything would tell you any information regarding the matter or anything!. is their public information? company must be selling the parts but i suppose to only to manufactures. how do the manufactures get parts? who builds them?
@alberthenry55
@alberthenry55 3 жыл бұрын
I need a seven pin remote control for my chair where cn I get one ?
@reclinerrepairguy4155
@reclinerrepairguy4155 3 жыл бұрын
@Albert Henry - If you haven't already, contact the furniture manufacturer or one of their dealers for parts. That's option #1. Option #2, Contact the maker of the remote, if the part maker's sticker is on the back. If the part is old and no longer being made, option #3 is to look for a used one on ebay. Or try to find a dealer or repair tech that might have an old in stock.
@chrisbaird8131
@chrisbaird8131 5 жыл бұрын
My footrest is locked in up position and will not go down. Can you help. Tks
@reclinerrepairguy4155
@reclinerrepairguy4155 5 жыл бұрын
Chris Baird - Is it a La-z-boy by chance?
@johntaylor5785
@johntaylor5785 5 жыл бұрын
Great presentation! My recliner is stuck at the fully extended position. I’m fairly sure it’s in the up/down switch. I purchased it from RC Wiley about 6 years ago. It was built by the Cheers furniture Co in China which is owned by the Manwha company in China. Can you tell me where I might be able to find parts for this chair, RC Wiley will have nothing to do with me because it’s past the warrantee period, even though I keep telling them I’ll pay for the part and/or the service.
@melaniebeshears4197
@melaniebeshears4197 4 жыл бұрын
Recliner Repair Guy I didn’t ask the question but my chair is a la-z-boy and my footrest is up and I can’t get it down. The lever handle is pointed toward the floor not in a normal position.
@50hellkat2
@50hellkat2 4 жыл бұрын
I just email a picture of the tag with the info to the manufacturer.
@flyknot1072
@flyknot1072 Ай бұрын
Good Video. I can not get in touch with Jackson Catnapper. I emailed them and seems like a bot is answering my email. I send them the pictures of the control module and the tags. I called both numbers on the web and its a circle. Can't leave a message. Do you know of any way to get in touch. Thanks.
@reclinerrepairguy4155
@reclinerrepairguy4155 Ай бұрын
@flyknot1072 - I don't recall ever ordering from that company, so I don't have any specific advice for you. However, it's common practice in the furniture industry for companies to provide poor service (or no service). Don't give up! If the furniture store where you purchased it is still open (or a local Jackson dealer), try going there. Talk to someone in person. If they are not interested in helping you, try saying something like this: "When I bought the furniture, I was told it had a warranty, which included replacement parts coverage. But now that I need to order those parts, I can't get through to the manufacturer. And you -- their sales agent & dealer -- are not interested in helping me either. So, this warranty thing is all a scam, right? I guess I'll have to report this to the state attorney general's office." Hopefully you'll get some cooperation & won't need to shame them into doing their jobs. But hey, you never know how it will go. ;) Good luck!
@luckychucky3426
@luckychucky3426 3 жыл бұрын
Is there a way how to fix a recliner support your back better
@reclinerrepairguy4155
@reclinerrepairguy4155 3 жыл бұрын
@lucky chucky - Refreshing the padding in the back usually does the trick. Currently there are 2 videos on the ReclinerRepairGuy.com website on this topic: 'Restuffing Recliner Backs' and 'Restuff 3-Pillow Backs.'
@greghopkins9987
@greghopkins9987 3 жыл бұрын
Is business in Ohio?
@reclinerrepairguy4155
@reclinerrepairguy4155 3 жыл бұрын
@Greg Hopkins - Yes, Mansfield, OH.
@greghopkins9987
@greghopkins9987 3 жыл бұрын
@@reclinerrepairguy4155 awsome whats the name?
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