Thank you for the video! I hope I don’t need it, but because of you, I will be ready.

It is an easy fix but they obviously have a defective design. I have had to replace two motors in my Reef Mat 500. The second time I asked for two replacements but they only sent one. They told me the second one was a new design and shouldn't fail. I can't believe this didn't come up in pre release testing.

would you still recommend it to others even with the issue you had?

Mine does not turn on its own after having to change it out I have to do it manually now please help how do I fix this

Great video. Thank you for sharing. I don't know if this matters. it looks like the fleece roll is in on the other way around.

That’s it you have shown me the last video I’ll ever watch of Red Sea there tanks seals let go within 5 years there products seem like they just pushed them out to make money without testing and there only response is if it’s not working replace it. My new tank will be a Cade and there will be no Red Sea products anywhere on out

When mine gets near the end of the roll I have had a couple of jams. The fleece tends to literally stick to the sides. I hope yours is good after the repair.

They want to package all future gear with an extra this that and the other. Hearing way to many problems with there accessories

I think the motor too small when the roll get wet its very heavy that will make motor working harder I think🤔🤔🤔

Is there a part number for this? Having the same issue.

How do you feel about your protein skimmer?

Is there no seals at all? Also why not make them send you a whole new box, why accept changing the motor?? Looks like there is no conformal coating on the circuit board either, typical redsea nasty electronics and hardware junk in a pretty box.....