Just wanted you guys to know that this video STILL helps people! Like another fellow who posted here about 4 years ago, my actuator has a ribbon cable and lights in the actuators, but the hard part is what you’ve shown here. I’ve consulted your video TWICE now for two different replacements for the water actuator, so thank you times two!

I just wanted to say thank you for the video! I fixed my own refrigerator! I have to admit I was a little scared that I was going to break the tray on the bottom when I first started, but I found by pulling out the right side first it came right out! The only difference I had from the refrigerator on the video and mine was that a thin wire bus was connected to the cover and it pulled out when I took the cover off. Since my cover has lights in the buttons for the ice and water etc., I knew that the wire bus had to be connected. So when I put it all back together I pushed the thin wire bus back in making sure that the side with the metal connectors were touching the other metal connectors in the printed circuit board. It workes perfect! No issues! I found the water actuator part for my refrigerator on Amazon for only $20 something dollars so I saved a lot of money. Thank you again!

Thank you so much for this video! I'm a 48 year-old homemaker and am pretty proud of myself for fixing this. No more yucky tap water!

Oh my Gosh!!! I did it! Ours has been broken for 2 years and we were told that we had to get a whole new door, for the broken plastic part on the actuator. After seeing your video, I ordered the part. Ours required an extra step, and I had a couple bobbles, but I still did it! Thank you so much. :)

watched your video. Ordered the part and replaced it myself in about 15 minutes. Thank you

For those who have the problem with the disconnected water hose... what worked for me was cutting a medium weight wire clothes hanger (not a cheap wire one you get from the dry cleaner but a good heavy one) I bent a slight curve in it, inserted it through the opening the water tube needs to be inserted through, then up a ways into the tube. I used that to guide the tube into the slot as I pushed the housing back into place. I was surprised to see that it guided it through like a charm!

Awesome video! I can't express how relieved I was to see that someone had made a video for this. Thanks so much!

I am far from a Mr fix it and your video made this easy. Thank you.

Fantastically helpful. Just what I needed. Well presented and paced. Clear and to the point. Unfussy. Really good. Thank you.

Thank you for this video! SO helpful - just fixed ours via this video easy peasy! :)

Thanks, your way was simpler than other instructions and worked perfectly.

Thank you. Today July 03,2019. I watched your video and all went well! You are a great teacher! Thanks Again! Gregory

Perfect! Just did this on the exact model but in black... couldnt be easier with this video... much appreciated!

Thanks. I fixed it thanks to your instructions.

Thanks. Helped me out today.

Wow! Thanks to this awesome video, I was able to fix my mom's fridge in mere minutes! It couldn't have been simpler and the details were awesome. Thanks so much!

Thank you very much!! Never knew that this is so easy to replace up until I saw your video..

That's awesome news, Kathy! Thanks so much for sharing that with us here, and great job on your repair! It can certainly be very empowering!

This is great. My repair went exactly as described in this video. Thank you.

Very helpful video. I just want to share a point that I experienced with our fridge: For the first wiring plug that was removed, on ours there was no actual plug. Pulling up on a retainer where the wire "ribbon" plugs into the door control panel allowed that ribbon to be released. To reconnect it though, I found it easier to remove that white panel from the door by removing 5 screws, lifting that retainer, sliding in the ribbon, and pushing the retainer back down.

Hi Jedd, That's so great to hear! What a great feeling it is to successfully execute a repair. Thank you for sharing your experience with us here. Good job! :)

Thank you. Great video

Great video thanks for posting!

Awesome video! Thank you. Was a piece of cake after watching your video. Five minute job!

Thank you so much! Extremely helpful video. saved us a couple of hundred dollars. Thanks again.

Thanks for posting this video! It was exactly what I needed to repair my water dispenser...

Thanks for the help!

I used this to get an idea of how to replace 241685701 actuator. It’s pretty similar, but there are wires for the LEDs. Because of those wires, you can’t keep the water tube attached AND remove the old wires, they are just too tangled in the PCB assembly. You can cut the wires or pull the water tube out of the PCB assembly. I pulled the water tube out. It’s not fun getting it back in, but I was able to jam a small screwdriver into the tube and feed the screwdriver back into the hole the tube goes into. The other thing that is different is that the ribbon cable between the button panel and PCB assembly did not have an attached connector that can be easily removed and reconnected. My Frigidaire had a press fit connection that utilized a retaining clip. I had to remove the button PCB from the plastic front face and carefully place the ribbon cable in the connector and put the retaining clip into place. It was doable, but took some dexterity.

Hi Steve.....Great videos !!! You should do a vid on replacing the water tube. Mind got brittle at the exit point and sprays water all over the place. I have yet to replace it as I cant figure out how and where it goes. I will attempt again as your vids have shown the light in a few areas. Thanks again for the great clear videos....

Very nice. Helps to be as good with a screwdriver as the host.

The video was very helpful! You should caution about the ribbon connector to the front panel circuit board --- if not oriented properly when reinstalled the system will play dead and nothing will work. Mine would insert either way but the contacts on the ribbon must face the contacts on the female connector. Then everything worked fine.

Thanks for the video - all fixed!! Wasn't as easy as it looks but was not hard.

For a loose water line get a metal cloths hanger and untwist it. Cut off the hook leaving only the twisted part at the top. Feed it into the dispenser hole then into the water line for about 4 to 5 inches. Reattach the dispenser with the cloths line hanging out. Now pull the hanger causing the water line to come through. Carefully pull the rest of the hanger out It took me 2 tries. 😄

Worked Great!

My Frigidaire is a slightly different model but this helped me out by showing me what to expect. Some things were slightly different but at least I had a general idea of what was behind there. Thanks for posting.

The instructions are really good. I've had to do this 2x now. The 2nd time the actuator SPRING got knocked out of it's position. Let me tell you, without unhooking the hose, it can be a real PAIN getting the spring back in place. if you look at the video the springs straight end is the longer end and is creating tension on the actuator. So it seemed really puzzling that the other end is latched in place has a hooked end?! I didn't find any instructions on youtube or the web on putting it back in place. After a lot of trial and error, and pulling the whole section down(so I could see the latch), I was able to see that if you slide the hook end under the latch(which is open on one side) you can turn the spring in place. This will hold the spring in place while you put the new actuator in place. My model is slightly different than the video where the 2 screw side, one of the screws is replaced with a post instead!? SO coming in from the bottom where you don't have to unhook the hose is quite difficult. Good luck!!

Great video! You came so close to addressing my issue. The fridge/water/ice dispenser in this video looked a lot like mine. My water dispenser tube is cracked and leaking. I have a Kitchenaid Superba KSRG25. Is the tube replaceable, or is it more complicated?? I cannot pull that darn tube out of where it disappears into the back panel area..Thanks for any info you can give me.

Great videos and part site! I have a frigidaire side by side model PHSC39EESS5 and cannot get drop tray pulled out. Ideas? Thanks again

Great video, very helpful. I too, with your help, was able to replace the actuator in minutes. HOWEVER, when I plugged the system back in, water sprayed everywhere. At first, I thought I might have a mechanical issue, so I disassembled it for an inspection. Everything looked good. But plugged it back in, water everywhere. So now I suspect an electronics issue. Any thoughts? Anything that would need a reset to fix this issue? Thanks much for any advice you can provide.

Re inserting water tube is a pain. I used a double pointed scribe “the hook side” . Heated up tip, poked/melted hole from the outside of tube, then fished it through, again using hook side of scribe from the outside. Scribe hook was narrow enough to fit. Also rubbed cooking oil on tube to help slide.

That's great to hear. You're very welcome! :)

If you have a ribbon cable (which is flat) connected to the escutcheon, rather than a wire cable as shown in the video it is removed by sliding out the locks on either side of the connection. When reinserting the ribbon cable after replacing the actuator be sure the metal terminals are facing up, slide in with the locks pulled out and lock in place by sliding them back in. With the power restored, you will see green light lit.

Hi. Great vid... Thanks... Question.. I have a Frigidaire side by side similar to the one in the video. My ice dispenser works, but often I have to push it really hard and it might click on and off. Seems like something is not "making contact." Any idea what that might be and if you sell the needed replacement part(s)? Note that the ice maker and water dispenser work just fine... Thanks.

Great video tutorial. Regrettably, I looked this up AFTER I had pulled the water tube out of the actuator / PCB assembly. Now - it seems impossible to get back in place. Any thoughts? Again - nicely done video tutorial.

Great Video. I have a somewhat similar problem if you could help me nail down the issue. I have GE Profile Arctica (came with the house in 2001. The water dispenser problem started with water leaking after every dispense. Then yesterday morning I got up to see water leaking continuously all over the kitchen floor and leaked thru the ceiling of my basement. I removed the water filter cartridge to sever the water connection. How do I get this issue fixed and what parts will I need.

Hello, Will this stop a drip issue? mine started dripping slowly about 3 weeks ago. thanks for the help.

Have a slightly different model and getting the actuator out and new on in required a lot of finagling.

Hi Steve and Thanks Our actuator sticks is it worn Do we need to replace it It is a GE about 5 years old

i found this helpful

good afternoon where can i get the Magic Chef Refrigerator Model GS20Y8DV manual

I have whirlpool refrigerator model # ED5FVGXWS00. I stay in apartment and when main water supply is turned off for maintenance in apartment it has water leak from refrigerator water dispenser. I changed “dispenser water tube kit” and “water valve” but it did not fix this issue. I ran 4 gallon of water to remove all air bubble but it didn't help. Finally I changed water valve as well and that didn't help. Any suggestion on how to fix this issue. Once water main water supply is turned on there is small leak (half glass of water in a day) but it’s big amount of leak when main water supply is turned off for apartment maintenance

Hi Steve, I have an Arctica GE model PSM27SHSC GS and the problem is that it does not working the Ice Dispenser, but it makes Ice, and also dispense water. I already check the cel enosis and is ok. What do you recommend me to do. Best regards.

Hi Nita, Can you provide your make and model number? I'll need to this to look up a diagram for your unit. Thanks!

Thank you!!! Word of advice- DO NOT disconnect the water line. It is a nightmare trying to connect it back. The refrigerator comes with a very shorts line an it is impossible to connect back. I had to use a splicer to reconnect .

GE Profile side by side (PSS26NSWASS). after four years the water dispenser reduced flow to 5% after a few spurts. Changed filter (no change), increased freezer temp. no change), changed water inlet valve (no change), purged for three minutes for trapped air no change). Could actuator be the culprit? Any suggestions?

I can’t get the drip tray out. It’s stuck. Any ideas???

Hello parts select, My Maytag does not put out water strong enough . And it stop after a couple of seconds. Sometimes it makes like a jackhammer noise and then it stop . What part i need to buy ?

Hi there, If you can provide your model number, it'll better help me troubleshoot with you. Thanks!

Is this the same procedure for 253.54662402 and part 241685701?

I have a frigidaire fridge as well and my water hose became loose. Is there a trick, I have been fiddling for over an hour. No luck yet. Help. Thanks.

Great video, thanks!! I have the same fridge and replaced the water actuator. When I re-assembled and plugged it back in the ice dispenser runs continuously. Any idea whats wrong? Thx!

I have a Frigidaire model FRS26ZRG. How do I remove the front assembly to replace the water actuator? It is different than this video.

Thank you that does look easy and will definitely save us some much needed cash without the service call + dealer jacked up price for the part thanks so very much what would we do without the internet?Rick G. Dallastown Pa.

The actuator on my whirlpool is stuck in the "pushed-down" state. No water is coming out but if I push it forward or backwards with my hand, nothing happens either. Any tips on how to troubleshoot this? I'm assuming it's been disconnected somewhere at the top but can't see anything that would indicate so

I have a problem where when I want to stop taking water or ice by removing the glass, the water or ice continues coming out for an inconvenient amount of time, causing the user to open the fridge door to stop the ice or water. Is that this problem?

Hi there, I have the same fridge and neither my ice dispenser nor water dispenser work. There are green lights for "Cube" and "Crush" as well as a red light above "Filter Status." When i put a glass up to either dispenser I don't hear any action taking place from the refrigerator. Do you have any idea what might be wrong?

I have a whirlpool and it does not have the three screws. I can't figure out how to get cover off.

the hose popped out of the panel hole how can I get it back in there? the space is too tight for my hand

No hay de qué! :)

Water tube came unattached. How to feed back.

How about on the water dispenser tube itself you go to get water and water comes out everywhere around the tube

ok Steve got a question I have the ribbon on my front cover how do you put the ribbon back on....my actualor works now but does not give me water because I was unsure of how to put the ribbon back together.......thanks for any help...... Frigidaire FRS26LF8cs3

The hose disconnected at the dispenser end. Any pointers on how to reconnect?

While I appreciate the instruction, it I S hard if not impossible to do. Putting it back the hose is stiff and won't move the actuator is super loose, how tight should it be? Honestly I cannot do this

I replaced the actuator but when I put the wire back into the front panel circuit board, all the lights turned on and the ice dispenser started making ice without stopping. I don't know what causes it, but now I effectively can't use neither water dispenser nor the ice dispenser. Is that a circuit board problem or what?

Don't accidentally remove the water line! It's horrible to try to hook back up. A suggestion if you do- tie a "noose" around the water line with fishing line. Then feed the line back thru dispenser orifice. Pull like hell and steer the line with a needle nose pliers. It worked for me.

6

BEWARE! This is detailed but doable except for one critical step. Reconnecting the water tube. It's nearly impossible to do the repair without removing it, by the way. Don't overestimate your ability to perform this one critical step. Everything else went with no problem, even though my model wasn't EXACTLY the same inside as the demo. But the water tube is stiff, short and just does not want to be reinserted. I have tried everything at this point, except for going and getting someone to help. Two pairs of hands will help! So would a head lamp. Your hands are busy, but you need some light on the subject. OH yes, you WILL need those needlenose pliers, the needlier the better. So I am fully installed except for the water tube. Next I am about to look for some kind of fitting on the end of the tube to make it longer, tapered and more flexible.

Youre not explaining how to disconnect the old actuator. Damn it!!

Whoever did the closed-captioning should find another line of work, at least for English videos. There are far too many typos (or plain misunderstandings) for an otherwise good video from an ostensibly professional source.

Wrong, no screws.

Worked Great!