SAFETY NOTICE; Product recall for ideal heating logic Combi 2 and system 2 gas boilers.

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SAFETY NOTICE; Product recall for ideal heating logic Combi 2 and system 2 gas boilers.

Рет қаралды 21,815

5 ай бұрын

Derek in this video explains the product recall and why for ideal heatings logic Combi 2 and system 2 gas boilers. This is an urgent notice for anyone who has had a logic 2 boiler installed in the last 2 years to watch this video and then get in touch with ideal heating as soon as possible if your boiler is affected. Any boilers manufactured between August 2022 and the 7th January 2024 could be affected. Any boilers before this date or after are not affected. Ideal are saying you can continue using the boilers if you follow these steps highlighted in this video.
• HOW TO BLEED RADIATORS...
Link to video on bleeding radiators.

Пікірлер: 91

@steveincork3669 5 ай бұрын

Well done for highlighting and pointing people the right way to solving this fiasco.👍

@emovamp-gw6rc Ай бұрын

Thank you for sharing, this was 3 months ago ! I just received a letter from Ideal today 29th June 2024 saying my Ideal logic is one of the effected by this fault, I checked the serial number on Ideal's website and it was confirmed, I filled in the form as they requested for an engineer. I've been using it since it was installed late last year, not had any problems and it had past one yearly safely check with no problems. Since the letter I've switched it off until I can get the radiators' air drained and get the fault sorted

@fjrxj1134 5 ай бұрын

Many thanks, Derek, always top of the game.

@holteenderavfc375 5 ай бұрын

Glad i went for the vogue. Served me well for 3 years so far. Hopefully many more.

@k.l7524 5 ай бұрын

Great Update Derick I knew about it but your were very thorough

@jameswilson2899 5 ай бұрын

Great update Derek, cheers

@CoolMusicToMyEars 5 ай бұрын

I Definitely stick with my Viessmann 200WB2B ❤

@SodaBread-ie 5 ай бұрын

From classic to concern 🔥

@tonyadams380 5 ай бұрын

That's correct Derek. £47.50+ vat. They also have a video on the installer connect website covering the upgrade procedure.

@SuperWayneyb 5 ай бұрын

Great video as always Derek 🤘😎🤘

@tomkatgastraining 5 ай бұрын

Cheers mate how’s the job hunt going?

@SuperWayneyb 5 ай бұрын

@@tomkatgastraining Up to now I’ve been offered one as a stripper and one to scare birds off runways 🤣🤣🤣🤣🤣🤣🤘😎🤘

@tomkatgastraining 5 ай бұрын

@@SuperWayneyb I’d scare the birds on the railway if I was you mate 😂

@SuperWayneyb 5 ай бұрын

@@tomkatgastraining some say I already do 🤣😂🤣🤣😂🤣🤣🤣😂

@SuperWayneyb 5 ай бұрын

Just why a train is at the airport I don’t know 🤣🤣🤣🤣🤣🤘😎🤘

@paulprescott7913 4 ай бұрын

My boiler is subject to the recall. The installer is doing the upgrade in a few weeks. And im still happy with my British made product with 10yr warranty.

@carlmitchell9958 28 күн бұрын

Shame for Ideal, hope they get them sorted.

@accesszero4803 5 ай бұрын

Ive just applied to do 18 of these

@daz3745 5 ай бұрын

After the Isar how could anyone fit an Ideal. I told people they were bonkers going near anything Ideal years ago.

@Marlaw101 4 ай бұрын

The Isar was the world's most economic boiler, because it was incapable of burning gas! I still have one, but after two and half years of major hassle & forking out for the last repair (which the last engineer left in it's broken state after fitting a replacement pump, as inoperable), I gave up. More than a decade now without heating. Wish I could source a heat only Baxi Solo2 or 3. I'm still fuming about the Isar - sitting there in all its fuckedness.

@DunkingJaffaCakes Ай бұрын

Gawd, I had one of these in my new build. I reckon Ideal are only as popular as they are due to new build developers bulk installing them.

@m.p.trzaska9196 5 ай бұрын

I recommend Baxi 800 combi 2 or system- size, good price, 10-year warranty, easy to service , brass hydraulics.

@jamesrundle2956 5 ай бұрын

Thanks for the heads up. What about Morco GB Series? It's an LPG Ideal Logic with different badge but same Ideal Parts, made for the leisure Industry (LAV & RPH)

@tomkatgastraining 5 ай бұрын

Guess they weren’t in production when the fault accrued.

@richardfarrow1347 4 ай бұрын

Morco GB boilers are NOT affected.

@andrewmoore8432 4 ай бұрын

So when this was announced i put the serial numbers in and 1 came back stating it could he effected and asked to put my details in and the customer. Then said we will be in touch. Heard nothing? Are they now saying we should be asking for these high limit stats now?

@garywagstaff3549 5 ай бұрын

Recall started about 5 weeks ago

@kevinw7419 5 ай бұрын

I recall dear old Derek was a real Ideal man! Guess he will change his way now!😅

@tomkatgastraining 5 ай бұрын

Less of the old 😂

@simonbruce1623 3 ай бұрын

I had part fitted I got problems with pressure dropping any help.plumber says it’s not got anything to do with new part and to contact ideal

@gary8306 2 ай бұрын

That's mine, it's sat here on the floor waiting to be installed later this month. I'm only having a new one installed because i had to top my old one up every day through the last two winters. What are they going to pay me for staying home whilst ideal fix the flipping thing.

@instalatorklumea1926 5 ай бұрын

I believe ideal need to solve this mater For that money is to Mach time connecting not worth the pay Good luck ideal 👍

@christianmoss4603 4 ай бұрын

Is the esp1 35 in the recall

@jonathanlake6053 5 ай бұрын

Once upon a time Ideal boilers were one of the best boilers to install, nothing to go wrong & pretty much bullet proof.

@timhancock6626 5 ай бұрын

They still are. Only the Isar/Icos were a bit dodgy. Logic has sold over 4 million in fifteen years and is an excellent boiler. My customers love them and mine has never missed a beat in seven years so far. Some of my installs are over twelve years old and I've only had a tiny number of warranty calls. The W/C module is good value and an easy fit too.

@kieranlimbert95 5 ай бұрын

Gas valves and sumps are shit in them. Apart from that they are relatively steady. In the older ones as well the spark generators were shit.

@timhancock6626 5 ай бұрын

@@kieranlimbert95 It's a Honeywell gas valve ! Same as on just about every boiler out there 👍

@danielbailey1452 5 ай бұрын

@@timhancock6626 I'd never fit one by choice, there decent to work on though

@paulsmith2931 5 ай бұрын

Rally in what version of reality was that

@user-nt7rk1ck8t 5 ай бұрын

Why on earth they didn't fit 'High-Limit' stat is beyond me, there are other videos I have seen where the HX has melted inside the chamber, as most of us know, these aluminium chambers commonly pin hole around the top and lose pressure.

@elwittinio2865 5 ай бұрын

Fitted one 2 months ago but converted to lpg, the stickers got changed so what's best to do ?

@tomkatgastraining 5 ай бұрын

Put the serial number through the checker or ring ideal

@kevinw7419 5 ай бұрын

I Guess He will eventually see sense and be a Vaillant man, you never know!!😂

@stuartandrews4344 5 ай бұрын

Love my Vaillant

@timhancock6626 5 ай бұрын

Did Worcester Bosch do a recall over Greenstar Cdi electrode packs with the glass window that set the boilers on fire ? Nah... Of course not 🙄

@danielbailey1452 5 ай бұрын

Wouldn't be very good for there brand now would it 😂

@craigwatson7692 4 ай бұрын

Wasn't a recall but wasn't there a technical bulletin about it?

@markparkinson6551 4 ай бұрын

They certainly panic when you call about it

@stevesanders4071 4 ай бұрын

This is a safety recall you clown. Info is not coming out from ideal is it

@paulgannon3261 3 ай бұрын

Ordered a kit for one of my affected installs, 7 weeks later nothing. They told me the packs would be rolled out on the 18th March 2024 but as of yet I still have not received it. Now they say only a small percentage are affected but today I received another reply to my complaint about how slow they are to sort this and I quote" due to the large number of kits that need to be delivered there is a delay please accept our apologies" so on the one hand not many a small fraction of 1% and now its lots. The worst bit is I was carrying out work for a new client a month ago and noticed there boiler was one listed but they had only moved in the week previous, Ideal told me I could not do the repair it would be done in house and guess what they have already done it 3 weeks after I requested my one. Talk about leaving a bad taste, I had only recently say 3 years started to fit Ideal again after the Icos and Isar fiasco boilers so I guess they are off the menu again for me.

@tomkatgastraining 3 ай бұрын

They want our help to sort this out so they could be a little bit more grateful don’t you think

@paulgannon3261 3 ай бұрын

@@tomkatgastraining Totally especially when they initially told me I had to have my invoice in by the 3rd week of April otherwise I won't get paid but how can I when I can't get the kit. The CEO ( I emailed him as well) said they were taking this very seriously and disputed the video of the boiler fire. We are at the forefront of safety and we keep getting nagged about safety and procedures . Why are not Gas Safe or the HSE on top of this. My one client who is still waiting is extremely worried and she does not know about the real problem only the recall.

@ian1104 4 ай бұрын

The kit they are fitting is just cutting the water pressure switch, customers will not know what's happening and will try and re pressure the kit is crap

@kevinw7419 5 ай бұрын

Guess they really aren't that Ideal to have installed! Too many problems!! Vaillant all the way!!!

@amcluesent 5 ай бұрын

Home owner must perform a touch-safe test on the boiler case before looking underneath for the serial #.

@chrishard7616 5 ай бұрын

Boilers should be encased in fire proof materials such as metal so the case forms a fire enclosure. It’s a very poor design using flammable plastic on something that is designed to get hot.

@iamtoooldtocare 5 ай бұрын

A great many parts of a modern gas boiler are made from plastic, including the flue (chimney). It’s all about efficiency and economy now!!!

@stephenfanthorpe2708 5 ай бұрын

I think every boiler on the market has a plastic component to it , a 100kg all metal boiler might cause some installation issues

@dylanredmond759 4 ай бұрын

Cases are plastic so that it doesn’t conduct electricity 😉

@chrishard7616 4 ай бұрын

It’s a poor design! Metal is safer and just needs an earth connection to be safe electrically.

@paul_my_plumbs_uk 5 ай бұрын

Delboy can you please do a video on boiler safety devices benchmark certificate and service certificate and an introduction to the gas sniffer process for French armed police 😂😂😂

@delboy6384 5 ай бұрын

Sure

@JSSHandP 5 ай бұрын

I’ve lost faith in ideal I won’t fit anymore logics but would still vogues. Even the way my local rep has dealt with it is a joke Will now be fitting vaillant and Glowworm I think. Like the look of Navien but they are a bit of an unknown at the moment

@stevenpatrick9213 5 ай бұрын

Stick to Vailiant’s.

@Heatmat-y5p 4 ай бұрын

Baxi main eco compacts

@k20aa 5 ай бұрын

You can still use your boiler just keep a fire extinguisher with you at all times 😂😂

@ian1104 4 ай бұрын

The figures quoted are not correct it potentially affects every Logic 2 boiler produced. The design of the logic 2 is flawed because they have changed position of the overheat NTC sensor, they were told about this when promo types came out but didn't bother to listen to their own engineers. The logic 2 has been a fiasco from start to finish, the over heat stat they are fitting is nothing more than a cover up and a cheap short time solution. why didn't they put the NTC sensor back at top of the hex, oh sorry that will cost more money, absolute joke.

@Timetochange76 5 ай бұрын

I've installed 20 of them ffs! 🤦

@Patent247 5 ай бұрын

An ideal recipe for disaster...

@acegasservices5463 4 ай бұрын

It’s not that urgent according to Ideal..

@paulmusther9492 5 ай бұрын

Its a disgusting. Cutting corners on safety. Can you believe anything they say.there needs to.be a government inquiry on safety grounds.

@danielbailey1452 5 ай бұрын

😂😂😂

@darrenlomax1283 5 ай бұрын

It isnt ideal.

@heatpump8566 4 ай бұрын

Ideal boilers are crap. I remember the Isars and icos. Wouldn’t touch them with a barge pole

@Beaglepup70 5 ай бұрын

Previous Logic boilers leak with cracked plastic sumps. Answer, don’t buy an Ideal boiler….

@TimOConnor-so9jt 5 ай бұрын

Ideal customer service is shit

@TheDickPuller 5 ай бұрын

Ah, so no recall for the cracked sumps then Del......... Hmmmmm...They blamed the Engineers for over tightening the Sump Covers on that one???!! Hey, 47 quid, including your 26/9.........They’re having a laff. Anyone 😂old enough to remember the old Solid Fuel adverts...........’Come Home to a real Fire’??!!😂😂😂😂

@timhancock6626 5 ай бұрын

How do you overtighten a sump cover that clips on ?

@danielbailey1452 5 ай бұрын

@@timhancock6626 because the sump cover screws on

@TheDickPuller 5 ай бұрын

@@danielbailey1452 Of Course it’s complete rubbish that screwing the Sump Cover on was cracking the Sump. The Sumps are cracking due to being shite!!! The composite Plastic is put under strain, combined with heat, they just crack. But Ideal blamed the Engineers that were servicing them.

@danielbailey1452 5 ай бұрын

@@TheDickPuller I was told it was because the traps weren't cleaned out regularly enough 🤣