Thank you for the kind words. Glad the video is of value to folks.

Thanks for your comments and supportive words. And glad it is helpful. Do not trust suppliers. Even if they say they can remote read it once a day - still take your own readings just to make sure they don't rip you off.

Thank you Glad it's useful

I was with Utility Warehouse been with them 4 years so a 2020 smart meter. I'm with British Gas and having problems. They say cheaper. Its bad because I can't see how much gas I have used since going with them . I don't have a flashing light on my gas meter / also blank. How do I find out my usage , they don't appear to put me on a lower tariff. Thank you.

Thanks for your kind words. Glad it is helpful.

Cheers Thomas

Thank you Glad it is helpful

Glad my videos are helpful. And yes most electricity suppliers are less than helpful. Dont trust them even if the meter can be remote read. Log your own readings regularly.

Cheers Brian

Thank you for your kind comments & subscribing

​@@xacteducation8036Hello, maybe you could help me?) Since you always explain things well to people)))) This is my first time renting an apartment and I need to register with my electricity supplier. I chose Electric Ireland. But I have a problem when registering in the place where I need to write down the current meter data. I don’t understand exactly what numbers I need to enter when registering for the electricity sector. The owner simply sent me 7 digits for “day” - 0026761 and 7 digits for “night” - 0015862. But, on the website when registering in the column “meter readings day” and “meter readings night” you can write only 5 digits. I don’t understand which ones exactly (((( Please tell me, should I indicate “00158” or “15862” for the day?

Thanks Yes button 6 is the important one for kWh units

Thanks

Thank you

Did they leave the ttop up card or key? If not then u need replacments... im aure you aorted by now ...

You don't give the number after the decimal point R01 is usually day reading R02 is usually Economy7 rate Cheaper 7 hours during the night

How do you know the meter reading to give supplier

Button 6 Usually R01 is day R02 is night. Check by putting kettle on and see which one changes

Thanks Stacey Glad the video is helpful Unlike the energy suppliers that give poor support - only interested in taking your money - do not trust them!

It should connect through HomeAreaNetwork But may be possible via WiFi also Smets1 meters may require Pin number Meaning you can't take IHD to another house

You would need to contact your energy supplier to open the HAN for joining. However, it's unlikely to work as these devices are whitelisted to specific supplier accounts for security.

Thanks Robert Not aware it keeps list of readings If it can communicate across the DCC to the supplier only they can keep a log of readings. My recommendation is to take manual readings regularly to make sure billing is correct

You must take readings. Photos best as a record. Have meter serial number also. Then contact supplier by phone or email

@@darjfgh4788 is meter serial number same as MPRN?

@@vegasastras9194 MPAN is serial number for electricity meter MPRN is gas meters

Hi Button9 will give cumulative reading. Button 6 will give your the night day split if your have more than one tariff. I would advise taking readings from button6 to see if you have more than one tariff active Look for R01 R02 R03 ... and see if there is a plus sign as in R01+ then you know that tariff is active. Take readings daily just now until you suss out what is active. DO not trust any supplier. Some are just bill companies with poor admin. You must take regular readings even if they say it can be remote read across the DCC network. Let me know if you need any more advice.

Hi Are you using button6 Readings should increment day by day Depends on usage One person house or flat approx 4 units per day Three people like us about 9 units per day assuming heating is not electric

Yes button 6 wil lgive individual rate readings if you have more than one rate or Day & E7 rates - usually just R01 & R02 at the moments but as seen on the video multiple time of use tariffs are coming soon Button 9 will give the sum of your active Import Registers R0X readings

How do I get emergency electric on smart meter?

I'm on booster

Button 6. R01 is usually day rate. R02 is night rate if you have Economy 7 rate for 0030 to 0730 hours

Hi Keith If it's E7 then 2 house circuits each having own meter If no longer using E7 Then E7 won't tick over We have had 2 suppliers go to the wall last year Bulb were better than most but they really are just billing companies with little tech knowledge Pure planet would never say whether they could remote read ours We still give manual readings I would advise checking regularly If your E7 goes it should just be your R01 tariff active E7 was prob on your R02 tariff?

@@darjfgh4788 thanks mate

I'm assuming you only have 1 meter now with your economy 7? You would have had 2 'old' meters. Most Smart Meters have an auxillary relay which can control Economy 7 - at the appropriate time when the tarrif rate swtiches the relay kicks in the other circuit and vice versa when done. So assuming you just have that single meter it wil just get sent a new tarrif with a singe rate when you lose the economy 7 kit. If you don't telll them, the relay will kick in but won't do anything as nothing will be drawing the power off. For things like this you are often better ringing the actual supplier of your electricity i.e if you live in Scotland - Scottish Power, rather than your bill supplier. If your supply needs fixing to properly terminate the old Eon 7 circuit it would be the actual supplier rather than bill supplier who would do that.

@@derryneathhoman-james1434 the meter is a smart meter and reads RO1 then RO2 , but the problem is BULB can not read the meter so I send readings every month, so if they can't read the smart meter how can they change it to a single tariff

I don't have E7 circuits Just 2 rates originally A previous supplier did I write update to change to just one rate as in R01

And all my kWh is over 600 each month which is not normal as far as I know can you please give me some advice ☺️

Likely meter has noy been upgraded properly If its Smets1 type then until migrated by DCC then have to keep manual readings Video it and email to me at xacttutoring@gmail.com

My meter is electric only. Sorry. Can't help as never used gas smart meter Best

Thank you! Assuming your meter is connected to WAN (DCC mobile SMS) so it can be updated & read from remotely Yes monthly costs include VAT Also pressing button 6 will display the current time of use tariff rates R01 & R02 which include VAT

Press 9 for total and 6 for all the time of use tariff Import registers R01 R02 ... If an Import register tariff is active it will have a + sign such as +R01+ If you have night/day tariffs then R01 & R02 If just single(day) rate it will be R01 Log your manual readings regularly - Do not trust your supplier If SMETS1 type meter and hasnt been upgraded yet it is likely your supplier cannot auto read

Credit may have been reset by new supplier. Meter communicates via mobile network only suppliers have access to. Using now is projected cost based on current consumption Not of much value. It's day by day or week by week readings you need to monitor for consumption. Never trust suppliers. Always take your weekly or monthly readings and check bills.

Hi Assume its not a PAYG meter? You have to pay a standing charge whether you use the electricity or not. Usually charged daily rate about 35p per day. Button 6 will give the R01 R02 import register readings R01 is usually the day rate and if you have dual rates R02 the night rate. DO NOT trust any supplier - you have to check bills against meter readings.

@@xacteducation8036 thank-you no its not a payg. But there charging me every calender month say 30 or 31 days, however many days are in a particularly month. ,, even though,,,I am only at that property 40% of the month,,,,the other 60% I turn all electric off,,,,bill me every day regardless,,,,,,seems wrong to me.

@@TheEntertainmentsOnMe You need to take weekly readings to get a take on usage. You will get charged daily standing charge whether you use electricity or not. If you switch everything of for say an hour check that meter has not moved just to make sure no external connections from your property

@@xacteducation8036 thanks mate will do

Not aware of a lock or time out but from your comments does sound like that is the problem. Hope you get it sorted. Try emergency credit ?

Button7 for emergency credit

Try button 5 to see credit Use button 7 to activate emergency Buttons A&B used to reactive or top up You can top up online or via a card - you need the TRN to enter on keypad You can top up over the counter at Post Office branches & PayPoint outlets across the UK. You'll need your smart Pay As You Go card (or just your smart Pay As You Go card number) with you. You'll be given a receipt when you top-up. It's important you keep hold of this. It will show your 20-digit top-up code, also known as the Unique Transaction Reference Number (UTRN).

How do I top up emergency electric ?

Good Q cost now I don't understand which was why that part of the video may be vague. I will focus my wee brain on it when get some spare time this weekend if my DIY task list isn't too long😱

@@xacteducation8036 thanks for the reply, would it be cost per kWh maybe?

@@stokeben1 Yes could be. Energy =Power×time as in kWh as you say Presume related to actual Power consumption at that time. Will have a look at the videos

@@xacteducation8036 great thanks 🙏

@@stokeben1 my take is it's the projected cost per hour for the instantaneous power consumption. So if current power is 500W then if that stays same over one hour use 500Whours energy which is 0.5kWh = 0.5 units at 40p per unit Cost now=£0.2

HI Thanks for your comment. Is it a Wi-Fi range issue? Need to be close to the meter from phone?

If you press 6 once display should say TARIFF then ACT RATE then IMP R01 what do you get on your display?

Press button6 R01 is day R02 is Night or E7 If + sign with R0? means its an active tariff

Import Register readings wont subtract. Instead an electricity pumped back to the grid will be give on the smart meter Export register reading

@@xacteducation8036 thanks for your reply. So if I generate with a PV system they only pay 6p per kw but when I buy from them they charge 27p. Bummer

@@andrewgardner7104 Exactly Andrew The Export contract will be a low fixed price for ever

Hi there Use button6 rather than 9 to get individual time of use tariff readings. It should come up with Tariff first then R01, R02 ... These are the import register readings as in what your property uses per kWh Ignore any decimal points. Just give whole numbers. button 9 is cumulative. If you add R01+R02 then button9 gives the sum.

Most suppliers are useless at advice because they are just interested in the admin & the money they can extract from you. Do not trust them. Take your own regular readings and record on an Excel spreadsheet.

If there is no +with the R01 R02 it may mean you are just on one Tarriff ? Or it is not communicating remotely across the DCC private mobile network. Can you see the WAN LED flashing? See my latest March24 update video for using button6 Does your meter display the same? Is it a Secure brand?

​@@xacteducation8036 hi, thank you for the fast reply, it's a Secure meter, wan light is flashing. Thanks for explaining. Also the monthly sums come up and that is my electric (gas is on a separate meter) so the supplier should get these sums too, don't they. But I have to do photos to prove them what I actually used. They want £399 for one month. I use only £150 for both gas and electric, these includes standing charge. Thanks.

the problem with this readings is that when reading on 6 it shows 02073 kWh and when on 9 button it shows 08441 kWh... Supplier is confused too .

button6 R01 is likely your day rate & R02 night There may be R03 ... but unlikely activated just yet. If there is a + sign as in +R01+ displayed it means that tariff is active If no + sign its not active Button9 gives sum of your tariffs i.e. R01+R02

press Button6 Screen will scroll through TARIFF etc when it gets to IMP R01 take reading. You dont need the number after the decimal point. If you have economy7 rate (as in a night rate for 7 hours between 0030 to 0730) then take that reading as well. If there is a + sign before and after R01 or R02 that indicates which tariff is currently active. Never trust suppliers Take your own readings regularly

​@@xacteducation8036 👏🏼👏🏼👏🏼

IHD links with your Smartmeter via its own HAN(WiFi) but you may also be able to link with your house WiFi also I would say you need a code from your supplier The smart meter WiFi will have a code that your IHD needs to sync with

@@xacteducation8036 my supplier Utilita can't be contacted there service is terrible it just clicks off I've had to complain twice now thanks for your info and replying, much appreciated

Press 6 the display should say TARIFF then ACT RATE then IMP R01(means Import Register) then look for +R01+ on the display and take a digit reading. You dont need the digits after the decimal point. The + symbol next to R01 or R02 on the display tells you that the rate is currently active. If for example you have a different day & night rate from your supplier you need to record both the R01 & R)2 readings. Even if the supplier can remote read your meter do not trust them! Take you own manual readings say once per month. If the red WAN light is flashing that indicates the supplier is capable of remote reading your meter via the DCC mobile SMS network. Similar to mobile phone network but only accessible by electricity suppliers.

My video is just electricity. If you have PAYG but it hasn’t shown on your IHD(or you don't have one), you can add the credit via your Smart meter keypad - press A(VEND mode) then key in your 20 digit Transaction Reference Number (TRN); when you’re finished, press the red ‘B’ key. The meter will either then accept or reject the code.

@@xacteducation8036 Thx dude. Do you mean the credit will not added to me automatically after I paid at Post Offices? I need to enter TRN myself? Before I top up the prepaid card, I can press B to check the credit available in the meter, right? And this meter is for electricity ONLY? I can't find any other meter in the flat. Sorry for all these silly questions.

@@dwnthk No such thing a silly Q Try button 5 to see credit Use button 7 to activate emergency Buttons A&B used to reactive or top up You can top up online or via a card - you need the TRN to enter on keypad You can top up over the counter at Post Office branches & PayPoint outlets across the UK. You'll need your smart Pay As You Go card (or just your smart Pay As You Go card number) with you. You'll be given a receipt when you top-up. It's important you keep hold of this. It will show your 20-digit top-up code, also known as the Unique Transaction Reference Number (UTRN).

@@xacteducation8036 🙏🙏

Good Q DCC operate the mobile network for smart meters. Separate from phones. The SMETS1 type dont seem to be readable by DCC/suppliers at present - mine isn't - Given 5G is different frequency signal I would say it is very likely both Smets1 & 2 type meters are not 5G compatible. I will investigate if current meters are 3G 4G or 5G technology

@@xacteducation8036 Thank you sir.

www.smartme.co.uk/technical.html seems 2G&3G operated by O2 where I am in East England - so likely both SMETS1&2 meters are only 2G&3G compatible DCC cannot be contacted directly by the public which seems odd I am going to ask these Qs to my current supplier

Had it confirmed my SMETS1 is 2G frequency. So presume would also be 3G compatible without physical upgrading. DCC are in progress of updating all SMETS1 to be able to be readable - but no info or dates as to when Only soon Probably this year

@@xacteducation8036 Many thanks.

Hi normally R02 reading is night. Press button 6 and note readings. Do same next day and see if they change. Depends what you use at night but if sleeping should only be one or two units a per night. At the moment night rate will finish at 0730

R01 is usually day R02 is usually Night Check the meter Press 6 ACT RATE will show which time of use tariff is active

@@xacteducation8036 Thank you

Buttons A & B for money balance

Depends if you work at home or not? And boiling kettle for lots cups of coffee each day? 3kW kettle for 30 mins per days is 1.5kWh=1.5 units 2 people in one bed property should be less than 5 units per day(5kWh) At moment I assume no heating required?

@@xacteducation8036 i work at home for three days. Just use laptop for this purpose or sometimes a bulb. We don’t use kettle. Will be using electric stove for this purpose. How much is one unit for? No heating is required.

@@m.mpretty3703 we pay 35p per unit We have 4 bed property with 3 living here 9 units per day So £3 per day So you should be less than 5 units per day So less than £2 per day Who is your supplier? Do you know your charges Or is it PAYG meter?

@@darjfgh4788 my landlord has just told me that he has a £1 top up meter. I haven’t yet seen it myself. Will be shifting there in next month. By the way, many thanks for sharing this valuable information.

R01 if single rate R01 and R02 I'd two rates day and night for + sign with R01 R02 tells you that tariffs are active

E1 means One circuit for the installation RHS pointing arrow means Importing electricity Flashing E1 presume means electricity NOT on

If its PAYG meter to use Emergency TRY If your meter says "EC OFFERED", press button A. If not, press 7 and then press the A button.

If you've made a payment but it hasn't reached the meter, there is a way to top it up manually. To do so, you will need to enter the 20-digit VEND code. Press the A button and enter the first digit. Then press B. Repeat this process until all 20 digits have been introduced. If you've made a mistake, you can press A to start again.

E1 point Left means Exporting electricity Does it have solar panels? You need E1 pointing Right to import electricity i.e. power your circuits

Hi Exsact,Thanks i have Sorted It Now I Hadent Switched Isorlator Switches On Thank's So Mutch For Reply #Cat Builder

I have this meter

Never been sent a code by edf

Yes suppliers are sometimes less than helpful! If you need to use emergency credit, press ‘7’ on your keypad. If it’s available, the screen will display ‘EC OFFER’. You’ll then be asked to accept or ignore the offer of emergency credit. Press ‘A’ to accept then press ‘B’ to confirm. Once you press ‘B’, your emergency credit will be active. Wait 20 seconds until you see the default screen and then press ‘7’ on your keypad. Your Smart meter will display ‘IN USE’.

@@xacteducation8036 thanks!!

Thanks for your Q It is the actual cost second by second. For example just background stuff on might burn 50W then cost over an hour will be 50Whour the cost now will likely be about 2p If 3kW immersion on for an hour then 3kWhour=3units So cost now will read about 95p

MPAN stands for Metering Point Administration Number, and it's the unique identity reference number for your electricity meter which provides certain information as shown in the example below. An MPAN number search isn't quite as complicated as it might sound, as the number itself is quite easy to spot on your meter or bill, as it's contained inside a series of seven small boxes with a capital S at the front. The simplest way to find your MPAN number is to check the top left or bottom right of your last electricity bill, bearing in mind it might be in small print and may not stand out as much as you'd expect.

Hi Malik Press button 4 and display will cycle through month by month previous units & then costs. If press today will be December, November, October ... If your WAN led flashes then is off for approx 3 seconds and flashes again it means your meter is communicating with your supplier over the DCC mobile network i.e. data exchange 4/5 flashes means good signal; one flash mean poor signal

www.gov.uk/government/publications/smart-meter-in-home-display-voluntary-replacement-principles/smart-meter-in-home-display-voluntary-replacement-principles

You need to ask your supplier for replacement.

You can buy but check meter type for compatibility Smets1 or Smets2 type smart meter.

ivie.co.uk/product/ivie-bud/

Hi my supplier doesn’t stock these anymore can’t seem to find it anywhere

Assuming your meter is connected to the WAN (is the WAN led flashing or not?) DCC network then some suppliers have Apps where you can top up online without need to key into the meter itself. Otherwise you need the 20 digit UTRN (Unique Transaction Reference Number), also known as the “VEND” code on your payment receipts to key in.

WAN Led red light stay still. not flashing

@@arunmvjr.7035 If not flashing it is not connected to WAN Hence not smart. You need to take and log readings.

@@xacteducation8036 Thank you very much for the information.

@@arunmvjr.7035 Your welcome! You MUST record your readings. Do not trust any supplier even if the meter is connect to the WAN Record once a week initially to make sure your readings match what you actually use. Once your happy take readings maybe once per month.

Buttons A & B

@@xacteducation8036 cheers

Button7 then press A

If you need to use emergency credit, press ‘7’ on your keypad. If it’s available, the screen will display ‘EC OFFER’. You’ll then be asked to accept or ignore the offer of emergency credit. Press ‘A’ to accept then press ‘B’ to confirm. Once you press ‘B’, your emergency credit will be active. Wait 20 seconds until you see the default screen and then press ‘7’ on your keypad. Your Smart meter will display ‘IN USE’.

Hi Thanks for your comment. You cant switch it off. You may be able to ask your supplier to remove it and replace with ordinary meter - however they will most likely charge you

Press6 Its the R01 reading you need. If you have more than one rate R02 also. If Smart meter shows +R01+ on the display it means R01 is active If just R02 with no + sign, then R02 reading is not active

@@xacteducation8036 thank you

Thank you! Totally agree. Education system is not fit for purpose anymore.

No. The meters do not belong to you whether inside or outside of your property. Contact your local DNO if you wish to move it.

Is it the smart meter or the In-house display? Could be low credit if PAYG or loss of mobile SMS signal

Thanks for your comments. Suppliers can write to & read from most SMETS1 type meters now. Not sure i understand the 'gov to top up meter' part of your comments? The tariffs have increased from 01October for example our day rate is now 40p/unit Ten years ago was 15p so nearly trebled in ten years WHY? Renewable subsidies! and yes increase in wholesale gas

@@xacteducation8036 9.10.22 1841pm well, anyway... for those who qualify such as unwaged or totally decrepit you can get a top up on yer meter. but my meter readings are totally at odds with what the company say they should be... and the tariff has been read as higher than the official tariff info on their website. erm; i do check my meter and i have even noted how much each major appliance uses, say, over a 5min period when switched on. it all goes to make for an easy indication that things aint right with my supply. when, of course, it was when i signed up - obviously. etc etc etc and meter running down when appliances arent being used is also an issue.... this aint ghostly or other worldly activity as the retarded suggest... it's generic b.s in the way of my being ripped off - again!!! there's no standing charge with the company iuse though you can see a large amount deducted for merely switching on an appliance first thing in morning. some sap is either making a mint out of defrauding various smart meters - a little here a little there etc etc - it must surely mount up. or the company is unaware that it's system is ad hoc in the way of deducting credit from supply.. i use smart meter pre payment. it's easiest way to keep tabs on the use of such things as gas and electric. i think the way forward is for one system supply ie: all homes to be electric whether solar powered or wind powered etc etc. gas has had it's day and is very expensive..

Its electric only in my video

Suppliers are useless. DO NOT trust them. Some smart meters have not yet been upgraded to be a ble to give readings remotely, Thats why they ask for readings 0 as in the meter is not Smart, Especially the oroginal SMETS1 type in my videos. Yes button 9 gives cumulative if you have more than one tariff - such as day & night. Better to USE button 6 and read the R01(usually Day tariff) and R02(usually Night tariff) values. ACT RATE on the screen will tell you the tariff which is active when you read it.

Hi same thing happened to us. Is it a PAYG prepayment meter or do you pay monthly or per bill? If PAYG see here selectra.co.uk/energy/guides/meters/prepayment Try button7 and see what is says on screen Buttons A & B are used to key in payment card code

If you need to use emergency credit, press ‘7’ on your keypad. If it’s available, the screen will display ‘EC OFFER’. You’ll then be asked to accept or ignore the offer of emergency credit. Press ‘A’ to accept then press ‘B’ to confirm.

@@xacteducation8036 thank you 😃

@@xacteducation8036 I'm pressing 7 and it's not coming up??

@@xacteducation8036 it's at 42p it's saying emergency selected 15 ect using now 00.00 but it's not giving me the option to press A and b it just says incomplete

@@Fruckyaupm8 Are you saying button 7 does not work with Emg credit? Is it Liberty100 or SMETS1 type meter? Try all buttons from 0 to 9 and see if function matches with my video?

You should be able to access Emergency credit via button A Should say 'EC offer' press A again and then B to accept offer

Yes time of use tariffs. I have only 2 just now Day and E7 but my meters is capable of 15 tariffs

Thanks for your comment. 83k videos referred to the original Oct2020 video

Thank you for your comment. I understand everything you say. Most if not all suppliers are less than helpful. Some are down right useless. Only interested in money and not supporting customers. Do NOT trust them. It is important to take your own readings even if you have a Smart meter. Some Smart meters are still not able to be read by the supplier remotely - some are. Its done by a private mobile network using SMS Ask SP if they can remote read your meter? Two meals a day is what I do. Unless you do heavy manual work 3 meals a days is not necessary. However good nutrition is important. Switching heating off and being cold is not nice. I would recommend having heating on but not above 21C temperature during the day. Switch heating off at night. No need for a bedroom to be above 14C for comfortable sleeping using good duvets. Press button 6 and note down the R01 & R02 readings - do this weekly and you can see how many units you are using. Our 4 bed house has 3 people living in it and we use approx 9 units a day. About 63 units per week which with 40p per unit as of today will work out at about £25 per week We have Oil heating and Electric cooking. 2 people in a house should be no more than 6 to 7 units a day. Depends on life style. Happy to help in any way I can. Tips to save costs: Cook large meals and fridge or freeze what you dont eat that day. Use flasks for coffee. Limit showers & baths to say 3 a week. Quick daily wash normally suffices. Change all light bulbs to LED Let me know if you wish any advice - use email xacttutoring@gmail.com Best wishes

Button 6 is the one to look at first if the same meter as mine. R01 is normally day if you have one or more tariffs You want to check if meter reading moves say over 12 hours Read say say 8pm and 8am and see what reading changes

@@xacteducation8036 I am extremely concerned, because I'm getting very high KWH usage readings - just from having a shower. Octopus energy charged me £120 for 16 days usage, I'm wondering if there is something wrong with the meter.

@@rickysfilmreviews3825 Depends on size of property and how many people live there. We're are 3 people in 4 bed house Should be no more than 8 or 9 units a day. Even with with electric showers. Gotta check units per day usage Never trust a supplier! Always check usage in units then price per unit

You are one sad person

How did this video not suit your needs? After watching for 8 seconds I was already fully satisfied with the content.

Hi First off take regular readings preferably with smartphone camera so you have proof. Keep a record so you can log and review what you use over a time period. Do not trust any supplier. You dont need any digits after the decimal point on readings. Let me know if that helps?

If your smart meter displays 'KEY LOCKED' it means you've typed in the wrong code and your smart meter will be locked for some minutes. See if you can access Emergency credit using button 7 If you need to use emergency credit, press ‘7’ on your smart meter keypad. If it’s available, the screen will display ‘EC OFFER’. You’ll then be asked to accept or ignore the offer of emergency credit. Press ‘A’ to accept then press ‘B’ to confirm. Wait 20 seconds until you see the default screen and then press ‘7’ on your keypad. Your smart meter will display ‘IN USE’.

@@xacteducation8036 my meter doesn't display anything no light completely gone off , the last thing it said in green light before switching itself off was locked

It also happened yesterday didn't light up green again until earlier this morning then I pressed wrong buttons again a few times then it displayed locked again should I leave it again until tomorrow morning and it might come back on again tomorrow??? Karl thanks for answering my messages

@@karlcain2521 mmm sounds bit strange. Yes let it time out hopefully come back on and try button 7 first Or at least one button at a time