I'm 19, beginning my freelance car detailing business; and I've been thinking about getting square. This video has really been helpful! Thank you for giving the pros and cons
@burbbilly4 жыл бұрын
I'm glad you found it helpful!
@227lazer2 жыл бұрын
call your bank do ach block on square so customers cant complain and take what they payed you out. it costs 25.00 square will take your money in 5 seconds while you read an e mail saying you have 3 days to respond.
@DilanGilluly6 жыл бұрын
In some states it's actually illegal to charge a card fee, and is called "payment type discrimination." But one loophole you can utilize is to raise your rate, then offer a cash discount.
@js47866 жыл бұрын
Great alternative!
@kikiprocleaning17885 жыл бұрын
New York it’s legal to charge the surcharge to the customer
@showingup33854 жыл бұрын
Thanks! That was very helpful
@hiyaimamelia4 жыл бұрын
Kiki Pro Cleaning same in the UK, shops just raised the prices to cover the card fees. Difference is, in America I believe 50-60% of payments is still cash, 40-50% credit card. In the UK 75% is debit card, 20% credit card and 5% cash. I think America is a bit behind in payment technology though. With signatures you could literally write down “This is fraud” on the signature pad and it would still take the payment! In the UK you need a pin to spend over £30 and signatures just don’t exist in payments.
@hiyaimamelia4 жыл бұрын
UK processing rates are so much lower then in America. Some processors like PaymentSense only charge 0.5% on each transaction. It’s illegal to charge a fee to the customer, but you can just raise your prices for everyone to get around it.
@ThePlowGuys4 жыл бұрын
We got the Square Terminal recently. We chose Square because of the low rate, and no monthly rental charge. When on the road and you get someone flagging you down for snow removal the ability to take credit cards and debit cards is essential. People are more likely to pay a little higher rate for a one time service if they can just throw it onto their credit card. So far we have encountered NO problems with Square.
@colleenbenedict20963 жыл бұрын
Thanks for the tip about opening a separate account for use with the square. Gonna do that! Makes perfect sense.
@dgyu01068 жыл бұрын
Smart and will be opening an acct just for square! Glad I bumped into your video prior to purchasing a card reader.
@burbbilly8 жыл бұрын
Thanks DG glad you found it helpful
@NEWF21957 жыл бұрын
I'm researching the square myself and the best tip I've hear yet is a separate bank account... I was going to register for it tonight but now I'm going to wait and go to the bank first !!! thank you for that tip
@burbbilly7 жыл бұрын
You're welcome, thanks for the post
@bowtiethirteentwenty86277 жыл бұрын
Very smart and helpful! several good tips in this vid.
@biffmossman86246 жыл бұрын
NEWF2195 get the protection plan for charge backs it covers ur ass
@dariusmoore3184 жыл бұрын
The Burb Billy ???
@rehab53555 жыл бұрын
There were 3 tips i haven't Considered you mentioned..Thank you, Great tips! i have the square now but wouldn't use it till now..you answered the Questions i didn't KNOW to Ask...I knew i didn't want anyone in my act....without my permission!
@tracylf54098 жыл бұрын
Good tip on the Square account. This is similar to how I explain on-line shopping to older folks who hesitate to put their details out there...I tell them to go and open a free, debit-card account and only drop money in when they need to make a purchase. These accts. (so far) have zero fees. Cheers from AU, Bill!
@burbbilly8 жыл бұрын
Thank you Tracy, I'm glad you liked the video. I have it on my to-do list to make a newer version as that vid is getting a little dated. Square now has a customer service number and they have flat lined their fees. Also as a side note I have never had a bad experience with them. Nothing but good things to say about square at this point. Thanks again for the post and tips for older people, I hadn't even thought about that angle with the free checking accounts.
@PrivateTech355 жыл бұрын
Great tips. You are right every utility company charges a fee for any payment unless it’s a recurring payment.
@WombinWord5 жыл бұрын
I'm starting my mobile spiritual business this week, so this is very helpful. THANK YOU!
@BrianSapp9455 жыл бұрын
lol
@stefaniefrancois89975 жыл бұрын
How is the reader working for you? Did you have to have an EIN of business account for this? Or does it go to your personal?
@tommytaylor57205 жыл бұрын
Good luck that’s amazing!!
@WombinWord4 жыл бұрын
@@stefaniefrancois8997 hey, just now seeing this...so sorry about that. The reader works great for me! It does go to my personal account but it can be easily changed.
@WombinWord4 жыл бұрын
@@tommytaylor5720 Thank you so much! It's going great.
@SamJahshan8 жыл бұрын
Thank you. That was very helpful.. I purchased the square stand from my local apple store.. I am considering returning the product as the lack of customer support is a problem (I can just imagine dealing with any dispute, nobody to call and talk to, etc)... Thanks again..
@vixen279 жыл бұрын
This review was very thorough and helpful, i'm sure my friend who uses square didn't know about the higher rate of keying in the card numbers, now I can pass on the advice.
@burbbilly9 жыл бұрын
Texas Babyboots Thanks Texas! I love hearing from people that feel my videos helped them out in some way.
@librarian755 жыл бұрын
Had a delivery issue. NO Way to contact them. Wth how can you have a business with no contact? I'm very wary now of using them.
@alext29639 жыл бұрын
great tips about using another bank account. very smart!
@burbbilly9 жыл бұрын
alext2963 Thanks Alex! Glad you enjoyed the video
@johncrawford54466 жыл бұрын
+The Burb Billy (The Burbbilly) +Alex3
@robingrant19655 жыл бұрын
Like him! He gets straight to the point! Thanks
@newwayllc56005 жыл бұрын
Thanks for the advice & tips!!! Really appreciate it!! From another guy starting a small business.
@ninahaskell6 жыл бұрын
thank you for making this demonstration quick and straightforward
@burbbilly6 жыл бұрын
You're welcome Nina, appreciate the post
@burbbilly9 жыл бұрын
@ H Lef- For some reason youtube does not allow me to reply to some comments, I believe it has something to do with how they were entered. This happened with yours so I hope you see this... Your question is how much of a fee to pass along. I would say the entire amount. I actually just had this conversation the other day with a customer of mine who sales credit card readers and systems to restaurants and businesses and she told me that a lot of her customers are starting to do this. Not the guys who deal in small transactions but the ones who get hit with bigger numbers are doing it on a regular basis. I know a guy who charges his snow plow customers 4 percent when he is getting charged around 3 percent but he is banking on a manualy key in that will cost him more. I believe square has dropped their manualy key in price to under 4 percent but I haven't confirmed that yet. I'm going to do a video on this so keep an eye out for it BurbBilly
@sohernz00898 жыл бұрын
great video brother...very good infomation.
@irenespence45926 жыл бұрын
Trust me, Vlad is a fuck*** hacker when it comes to bank hack, PayPal hack, Western Union and MoneyGram hack, grade change, AT&T and Verizon hack, credit cards hack, credit score upgrade etc
@busyblueofalltrades36275 жыл бұрын
Thanks for the tips! I just purchased my square. Did I hear you correctly when you said they would refund what i paid for it? I did notice in my research that you can get a reader for free after you register. But like I said I just bought mine. Look forward to your response
@turajii9 жыл бұрын
Square now has a customer phone number that you can speak to a live person, great info you provided
@burbbilly9 жыл бұрын
turajii shakoor That's good to hear, I didn't know they had done that. If anyone has it please post it or when I see it I'll get it up here. thanks for the info turajii!
@joycechong72075 жыл бұрын
Great informational video. You brought up some things that I never would have thought of. Thank you!
@norny19672 жыл бұрын
This was such an amazingly easy video to follow and understand. Thanks for making it super simple!!!
@K710902 жыл бұрын
Question: What if you have a business account and you connect it with Square and someone swipe their card, will it transfer to the business account? Or will it stay on Square’s account and you have to transfer it yourself?
@sailorjerry3720 Жыл бұрын
Appreciate the review! Tons of useful tips. Thank$!
@PowerToolsWithThread6 жыл бұрын
Just getting started with Square. Your last tip about keying in cards is helpful. Many of my customers will call for storage lot info and I was tempted to take their cards over the phone and then issue them a code to the lot. Now I will make sure to do it in person. Thanks for the great info!
@theresajones51968 жыл бұрын
Thank you so much for an articulate and insightful video...brought up points I wasn't even considering!
@burbbilly8 жыл бұрын
+Theresa Jones You're welcome Theresa! Appreciate the kind post and I'm glad you found the video helpful. BurbBilly
@jayneochoa41758 жыл бұрын
This does help. Thank you for the tip on having a bank account just for Square. I wasn't aware of that. I'm currently looking for a POS for a small business I'm about to start. I appreciate your video.
@burbbilly8 жыл бұрын
Jayne, I have been very happy with Square. If you browse the comments you will see that some people have had some issues but if they had set up a different account for Square and moved the money when it was deposited I think 99% of them would have been fine. Overall they are way cheaper than what was being offered when I got my business going around 2002 and again I have had zero problems. I wish you all the best with your business endeavor!
@jeanineackerly33574 жыл бұрын
This is excellent, as I'm launching a new 1-man business. Most helpful. Thank you.
@sherrieneri42207 жыл бұрын
Thank you so much for your hints in how to use this Square device. Very, very helpful.
@burbbilly7 жыл бұрын
You're welcome :-)
@GLMracing5 жыл бұрын
When you key a card in, does Square verify that the card is good and also with a swipe?
@jrodpadilla229 жыл бұрын
Hey Billy, I never thought of the convenience fee. What would be an appropriate convenience fee amount? Thanks!
@burbbilly9 жыл бұрын
Jarrod Padilla If I do one it will be 3% for a swipe and 6% for a key in. Last I checked square is charging 2 something percent for swipe and high 5 percent for the key in. I had a cab driver tell me that he automatically adds it in but I don't think that's being up front about it. If you tell people up front, Yes I accept credit cards but I charge a convenience fee for using them, then it gives them the option for check or cash. What I got a lot of was people trying to rack up points or miles on their card because it's an added benefit for them to use it but once you put the cost associated with using a credit card back on them suddenly their points don't look so attractive and they whip out the check book. Hope this helps BurbBilly
@michaelsullivan4799 жыл бұрын
Thanks for the tips, I have square and love it. Its good to protect yourself. Great advice.
@burbbilly9 жыл бұрын
+Michael Sullivan You're welcome Michael, thanks for the positive feedback!
@tednugentlives8 жыл бұрын
Good info billy, its good to hear a review from an actual business owner.
@burbbilly8 жыл бұрын
+tednugentlives Thanks Ted!
@michaelkeyes38567 жыл бұрын
Thank you for the info our freind. alot of it i knew but it was refreshing to here it from another small business owners perspective. Keep up the good work and good luck with all of your endeavors and god bless you and your family. Mike Keyes Custom Diesel and Performance
@burbbilly9 жыл бұрын
and i know its sells not sales...i just woke up when I wrote this :-) The customer I mentioned told me that they her company ranges on what is charged from a 1 plus percent fee up to over 3 percent based on the credit card...so a person charging a 4 percent fee is covering all possible cost. If a customer doesn't want to pay the fee they can always write a check or pay in cash
@dinohudson14323 жыл бұрын
Bank along with Square is royal info. Thanks Brah!
@dshep78502 ай бұрын
Thank you for sharing. Your video is quite informative and easy to understand.
@revodamae5 жыл бұрын
You provided information I never thought about. Thank you.
@jas711888 жыл бұрын
That is a GREAT idea about having a 2nd account to protect your money. I had that happen with TSYS. Really pissed me off. I couldn't use the Square app on a LG2 piece of hardware.......I just ordered a Samsung. I do have a personal bank account in the same bank where my business account is, but I think just for the hell of it, I'll open a 3rd account so I can't protect the credit card charges. Thanks for the tip....
@jeffbabies74286 жыл бұрын
Very enlightening. I have a bit of a longwinded question that I hope you might be able to answer for me because I can't contact SALES without allowing Square to run a credit report and verify my identity. This seems like a huge red flag when I have to BECOME a client just to ask the questions necessary to determine if I WANT to be a client. I understand that "Cross-border card payments are unsupported. This means that card transactions attempted outside of the country where you activated your Square account can’t be processed with Square. However, you can accept cash transactions while traveling internationally." This doesn't fully answer the question and isn't entirely clear. I'm not interested in taking intrnational payments or performing work for clients who are located outside of my home country. That description could mean that all transactions cease to function, or it could simply mean that international cards aren't accepted outside of your home country. It implies that I'm trying to take a foreign payment in the foreign country that I'm in, but it doesn't really touch upon whether you can continue to use this while traveling to maintain a business which is physically located in your home country. Let me give you an example: I'm a Canadian. My Canadian business is run online, so I can work from anywhere. If I go to my winter home in Florida for six months and work remotely, can I continue to manually charge my Canadian clients in Canadian funds by keyed-in credit card number? Or does the reader use my IP address and location to determine that I'm outside of my home country and stop allowing me to take payments altogether? This product would be an absolute win if people like me could take it with us and continue to do businesses aboard (in our home currency and with clients who are located back home). Because while there are serious implications to illegally working in a foreign country without a visa or permit, there is absolutely nothing illegal about remotely maintaining an online business which operates (and is located) in your home country while you, yourself, are abroad. Business owners have to be able to maintain their businesses while traveling, and they shouldn't have to wait weeks on end to receive payments simply because they're away from their physical office. Preventing transactions while abroad is kind of missing the mark here, especially for modern enterpreneurs in the age of internet startups. We're not tethered to offices or desks. We travel, we work remotely, we take working vacations. We need a product that allows us to continue accepting payments back home even when we're 1000 miles away. Granted, my system allows payments to be made by email, but the nature of my business requires certain clients to make deposits, and they typically provide a number to be keyed-in manually. So, to reiterate: If I go to my winter home in Florida for six months, can I continue to charge my Canadian clients in Canadian funds via the keyed-in method, for business transactions made and performed in Canada? Or does the reader use my IP address and location to determine that I'm outside the country and stop allowing me to take all forms of payment? And with that said, if the reader doesn't work outside of the country, does the app still continue to process keyed-in transactions or does the app cease to function as well?
@proteus15 жыл бұрын
I always ask for 90% upfront to buy materials and use the square for lower priced tranactions. That way you loose less money. The 90% is paid direct into my business ac
@0666denisec8 жыл бұрын
Thank you for this Video, helped me a lot. Just got mine for my little business and I had mixed feeling too about it.
@burbbilly8 жыл бұрын
Denise, I did this video a couple of years ago now, since then Square has added a customer service number but so far I haven't needed to use it. I have zero complaints about them and they have also taken their rate to a flat rate, no longer charging more on the perk cards. Thanks for the post and I wish you all the best with your business.
@diannhazelton98085 жыл бұрын
Our state charges a convenience fee if we use a card to pay when getting our car tags/ license plate.
@chisholmranch18 жыл бұрын
.I did a job for $565.00 worth of work including parts , in which I had paid for the parts and SQUARE deducted the entire amount of money from my account without consulting me about the problem. So in other words they sided with the card holder who would be my customer and I not only lost the money for my labor, I also lost my money for the parts that I had paid for with my money to begin with. I will not deal with SQUARE any longer if they will do transactions in the future this way. It cost me lots of money
@burbbilly8 жыл бұрын
Sorry to hear that, I haven't had any disputes so i don't have any experience with them in that way. I have been screwed over before though so I know how you feel
@snixabar48387 жыл бұрын
that sounds like the actuall bank but yes thats awfule for not even trying to contact u
@manilaeyeglass67594 жыл бұрын
What Square does right now is they send you the dispute thru fax. For faster customer service go to Square.com/code . There will be a number to call and a customer code. Keep that customer code and use thar everytime you call. 2 rings only is what it takes to get their service
@observerreacts5 жыл бұрын
What about fees from the credit card companies? Like if you charge $10, what gets deposited? Do you pay the fee or does the customer?
@Bazonkaz5 жыл бұрын
business does
@billjackson21053 жыл бұрын
How long did you have to wait to transfer funds after they test your bank account for direct deposit?
@Sportek244 жыл бұрын
Is there anual fee ? Or fee come only for every sale ? Thanks and can you do large sales like $5000 ?????
@cielomartinez69934 жыл бұрын
I got an offer for square after registering my business, I’m not sure how to order it. It was asking for product description. Also, do you recommend I open an account under the business name for this, or its fine the personal account?
@user-us9fk9tf3r6 жыл бұрын
Awesome advice. Thank you!
@burbbilly6 жыл бұрын
Thanks Andrea!
@twobuktwo8654 жыл бұрын
Where did you enter the 3% convenience fee for use of CC?
@matthewcarpenter47169 жыл бұрын
Hello Burb Billy, Its been a year since you posted this and I see you are keeping up with it. I have a question that I cannot seem to find the answer to. I think you referred to my question early in this video. I was wondering if you would be willing to elaborate. I have an Android tablet (only WiFi or Bluetooth). Does the device have to be connected to a network at the time of a transaction or will it hold the transaction until the device connects to a network. I am a new business and resources are minimal right now. My desire to to get a cellular based tablet.
@LuKyLoPez434848 жыл бұрын
Good review, have you ever worked with a Chip/Fast tap square reader ? Would like to see a review on that one as well
@burbbilly8 жыл бұрын
+LuKyLoPez43484 I have not used the chip fast tap reader yet but will look into it. I know that Ill need to update my square swipe eventually for these new cards. I'll definitely do a review when I get it. Thanks for the post
@extracelestial99414 жыл бұрын
Thanks for the tip on the bank account!
@pk2k25 жыл бұрын
Thank you very much, so better only use debit card?
@patriciabaker3327 жыл бұрын
Thanks. A number of nay Sayers about this product. Want to get the larger one, sounds more secure. Appreciate your info. Thanks.
@chantelbrooks99237 жыл бұрын
This review has been very helpful, thank you. I liked the point you made about having a second checking acct...makes perfect sense! How has it been going with square lately? I read somewhere in your comments that they have an actual person you can speak to now? Any new thoughts on this?
@burbbilly7 жыл бұрын
Chantel, You're very welcome and thank you for the post/question. I myself have not talked to square, haven't needed to as they have treated me very well to date and I have had zero problems with any of my transactions. I get very few comments that are negative about them so I have to say they seem to be doing it right. I would recommend them if you are looking for a company to use for credit cards. It's crazy how 15 years ago I had sales people trying to sell me credit card readers with contracts that would have cost me thousands of dollars and now it's as easy as picking up a reader and downloading an app. Hope this helped, take care
@chantelbrooks99237 жыл бұрын
Today's generation has welcomed the digital era with open arms. I think it would be in the best interest of any company to stay current and adapt to new things. You've been very helpful. Thanks again!
@seanabbott75345 жыл бұрын
I don’t even hesitate to pass that off to the customer because when I let them know we can do credit card I also let them know there’s a 3% fee
@shujayethossain65544 жыл бұрын
Why my Square account got deactivated?? Square sent me an email saying that I violated section 35 payment terms and therefore they deactivated my account. I only charged around $8k within. 3/4 days(each time $700-$3500)
@dariusmoore3184 жыл бұрын
If I used my primary account that I use for every day use to set up for Square does that mean it is too late to change it from my primary account to a different account such as an entirely different bank???
@onlineclothesshoppin7 жыл бұрын
I have been reading some bad reviews about square and I have my suspicions. I will set up an account through my bank and charge a convenience fee or/And split the convenience fee with the customer. Thanks for the advice
@richwyant36136 жыл бұрын
Are you still up an running today ? I am so curious why so many complaints, yet some have no problem at all. May I ask, do you charge consistent $ amounts ? Daily, randomly ? I'm looking for a pattern on why some accounts get closed.
@burbbilly6 жыл бұрын
I still use square but it's randomly now. To date I have not had a problem with them. I do see the comments about complaints and accounts being frozen but in the video I explained how I did what I could to protect myself from that. As far as dollar amounts go it was all over the board, from well over $1000 to just a few dollars.
@richwyant36136 жыл бұрын
The Burb Billy excellent. May I ask, did you set up a business or personal account (or dba). Also are all/most of your transactions swiped? I'm trying to find that common denomintar in all these closed accounts. Some like you have had no issues for years. Thanks for answering man ! Appreciated .
@infecti0uss8 жыл бұрын
Thanks for all the info! I might get the square for my distributing business. I also make bath and body products using essential oils...would you say its worth it for smaller transactions? I know so many people don't carry cash these days and if I were set up at an event and someone wanted to buy some bath bombs, lipchap and face toner I want them to be able to pay with a card.
@burbbilly8 жыл бұрын
+Xanthia Gonzales Yes it would work good for that. I'd maybe look at factoring the cost into your pricing as opposed to adding it on at the transaction. Figure you will lose around 3% on every card transaction if you don't.
@chantelle7275 Жыл бұрын
Great advice ty!
@modernr3tro3519 жыл бұрын
I was able to contact customer service by following a thread on their Twitter page. I went to squareup.com/help/us/en/contact then used the two drop down boxes to select the product I needed help with and the topic. Then I clicked "call us." At this point I had to log in and it gave me a phone number and customer number to reference when I called. I called the number and spoke with someone after a short wait. Super easy.
@burbbilly9 жыл бұрын
Sandra M Sandra, Thanks for posting, that's good info to know. When I did this video it wasn't as easy, I think they have done some updating to their customer service approach. I'm glad to hear that they are updating things and it seems you're a happy square customer which is good to hear as well.
@gloriayracheta41757 жыл бұрын
Sandra M squarup.com/help/us/contact
@wendethompson62883 жыл бұрын
What happens when card reader does not work ?
@NOISY986 жыл бұрын
Can I use Square products out from The United States? I live in Ecuador! what I understood Square hardware its working meanwhile I only accept cash is that correct?
@704musicent7 жыл бұрын
Do you still use Square today? Have you ever tried the instant deposit? Its an extra 1% fee but still useful if you need that money quickly.
@burbbilly7 жыл бұрын
I have not been running a lot of transactions lately but still have the account set up. I have used it for years now and never had a problem with it. I did see the instant feature but did not need it so didn't use it. It's nice to know its there though
@rosariosjunkremoval61136 жыл бұрын
Even seen some gas stations do that extra fee if you use cards
@sevennasmr5 жыл бұрын
Do you recommend putting it on my reserve account. Then I can transfer it to my big account. I just don't want to deal with issues. So I order it recently hoping it works good for me
@qweenjeans88 жыл бұрын
Thanx Billy. I found your tut very informative. Like the separate account idea. I'm just getting set up. I will use it for my estate sale as opposed to opening a business, etc. Do you know if I don't collect local tax, would the state still require filing on that income?
@burbbilly8 жыл бұрын
I think that varies state by state, you'll want to make a quick call to your accountant for that question. If you are required to pay any additional taxes on the money you earn you want to make sure it's factored into the price. Plus knowing that people will be paying with cards I would add 3-5% to every price right off the bat. Hope this helps and I wish you all the best with your estate sale. (for the 3-5 % just round up on the smaller items, if you're thinking 8 bucks maybe run it at 10 and see where it goes. You can always come down in price but you can't go up)
@burbbilly8 жыл бұрын
Also just an FYI I have found that when I have sold things at a yard sale or on craigslist etc.... people are not afraid to ask about a lower figure right out of the gate. Sometimes to the point of being obnoxious. If you price it spot on you will find yourself being haggled into a lower than asked for price so running it a bit higher helps with the negotiations(some people just have to get it lower than what the sticker said so doing it this way you get what you want and they get what they want;-))....also if they say they are paying in cash you can factor that in to your final decision.
@lifewithessence3639 жыл бұрын
Excellent video and explanation on what you should know! Thank You!
@burbbilly9 жыл бұрын
Essence Benton You're very welcome! Thanks for the feedback.
@briangali47503 жыл бұрын
Great Video and very detailed and straight to the point you have earned a subscriber! :)
@ImmenseFavorMeditations7 жыл бұрын
Square took 1500.00 of my money without reason and I had the customer go to their credit card company to get their own money back from this company. They took the money and said they would hold the money for 90 days. Today they (square) contacted me about the money and I asked them to return the money back to the customer.
@burbbilly7 жыл бұрын
What happened? You did a transaction and they just held the money? No reason? Thats a huge problem if they are doing that. I thought a customer had to initiate a complaint to get the money held
@ekagata9 жыл бұрын
thanks for the tip on opening 2 bank accounts, one for square deposit, the other to transfer that deposit. Do you have both accounts with the same bank or different banks?
@burbbilly9 жыл бұрын
***** I have mine at the same bank, it's easy to transfer the money that way and square doesn't have access to my other accounts only the account I gave them to deposit into.
@jofertg16 жыл бұрын
can SQUARE READER be used outside of USA., particularly in philippines??
@lambolover63058 жыл бұрын
I have a lawn service business I just ordered my square. I have some customers that want to pay with credit card, I know there is a fee of 2.75%. I want to know how can I add the fee to what there are suppose to pay me. For example if there are paying me $30.00 does the fee automatically adds up to them. do I have to type in the amount with the fee already included.
@burbbilly8 жыл бұрын
+marissa gonzalez I would tell a customer that if they pay with a card I charge a convenience fee of 3.5 or 4 percent. The reason you run a little higher is some cards charge at a higher rate due to the card perks or if you have to key it in. Then I just do the math before I ring it out. I don't have too many charges in my business, most people pay with a check but if they request it I do mention the fee before I ring it out. If you don't put the fee in there you just lost 3-4 percent of your job, do that on a lot of jobs and it starts to add up.
@ambercrystal4197 жыл бұрын
Very informative! Thank you!
@burbbilly7 жыл бұрын
You're welcome Crystal, thanks for the feedback/post. appreciate that
@Chantilly8715 жыл бұрын
Great tips!
@writingscripture94674 жыл бұрын
Has square ever taken money from your account? You said they will do that in certain situations but you've also never had called customer service.
@bowtiethirteentwenty86277 жыл бұрын
Good video, thanks Burb Billy. Great tip about the secondary account. I think Paypal operates the same, as far as disputes.
@burbbilly7 жыл бұрын
Thanks Bowtie, that's good to know about Paypal. I don't use them much but I have an account and plan on using it more for my interent purchases.
@mellissiadaugherty3836 Жыл бұрын
Do u have to pay a fee if u run cash sales through the register ?? When u add a unit price , is that the whole sale price for our records ? Does anyone see that??
@patriciabaker3327 жыл бұрын
Hi. Just set up my Square for upcoming antique show. They asked me to charge $1.00 to start. I keyed it in manually. They then deposited $.81 into my account. That would be 19%???? Need to get this understood.
@burbbilly7 жыл бұрын
They don't charge 19% so no worries there :-) I think what they are doing is testing your bank account. It's been awhile but if I remember right they will deposit a test amount in your account to have you verify it. Google did the same thing to me when I set up my google account, they deposited $.22 then asked me how much got deposited to verify. If you look at their home page the percentages are spelled out and I have found them to be very affordable compared to what else is out there (and easy to use) Always recommend using a 2nd account though and transferring your money out as soon as you can to protect yourself in event of a dispute. Here's wishing you all the best for you upcoming show, and thanks for the post/question.
@snixabar48387 жыл бұрын
yes it is testing paypal does a similar thing
@PhG19616 жыл бұрын
Interesting video ! Thnxs for sharing your experience and info.
@spotebike99138 жыл бұрын
awesome I was wondering were my money went I just used it for the first time. great advice
@burbbilly8 жыл бұрын
Thank you! Appreciate a nice post from time to time :-)
@mram91536 жыл бұрын
What about setting up a layway?
@martinnihad52104 жыл бұрын
My business account on square just got a reserve for 90 days . How can i get my money back !?
@HeWentThattaway7 жыл бұрын
Build the processing fee into your selling price then offer a discount for cash purchases. Since it's illegal (normally - it is at the very least a violation of the service agreement) to charge customers more to use a credit card, the loophole is to charge those who use cash less.
@burbbilly7 жыл бұрын
That's one way to get around it. I believe I've covered the legality of it on other comments, you always want to get your legal advice from a lawyer and not youtube but as I said in the video why is the utility company allowed to charge a fee for using a credit card if it's not legal to do so?
@HeWentThattaway7 жыл бұрын
I've always thought that utilities and government entities (schools, municipalities, etc.) were able to do so as part of their service agreements with the credit card processors. They probably get special consideration because they are not-for-profit entities. I am just assuming this, of course. Every service agreement I've ever signed has stated I could not charge the customer more for using a CC.
@richwyant36136 жыл бұрын
you are legally allowed to charge a convenience fee. The fee must be a flat or fixed price rather than a percentage of the sale.
@Resinblast4 жыл бұрын
Im trying to add money from my bank account but it wants a debit card???? I cant just transfer from bank to cashapp without a debit card?
@sherrieneri42207 жыл бұрын
I do have one question about the 2nd bank account. My experience is that you should have a separate bank account in another bank to avoid someone going into any of your multiple accounts in the same bank. Is that true?
@burbbilly7 жыл бұрын
double check me with your banker if you are going to do this but each account is a stand alone. Unless you have overdraft protection on the accounts that tells the bank you want them to go into the other account to cover an overdraft.
@dantheman11094 жыл бұрын
How do you contact cs. I need to know what is with texs
@chriss69496 жыл бұрын
thank you great tips, really helped!
@VinniePantoja9 жыл бұрын
What's the highest amount you can use? Some of my customers pay around 250 or more for just regular mowing services.
@burbbilly9 жыл бұрын
Vinnie Pantoja You will have no problem with 250 I'll see if i can get an amount cap for you but I can tell you I have taken charges for a $1000 and no problem
@burbbilly9 жыл бұрын
The Burb Billy The downside for you vinnie will be the percentage loss at the higher amounts, 500 charge you lose $15 a $1000 charge you lose $30 just an fyi
@VinniePantoja9 жыл бұрын
Well at least I know I can do 1000 no problem! I'm not sure if anyone will use a card or check for that but I will let them know there will be a fee for the card! Haha
@burbbilly9 жыл бұрын
Vinnie Pantoja For the higher amounts it makes sense especially if your prices are really competitive, it's hard to lose an extra hundred on something your close on the numbers to begin with. That said there is no perfect solution for all business so what may work for one may not work for another. Some guys may be able to bury the cost into their price and it's not a big deal, you just have to figure out what works for you and run with it.
@VinniePantoja9 жыл бұрын
Yes for sure, I'm sure I can find a way. Thank you so much for all your help!
@Mo-hl6oh6 жыл бұрын
Thanks for the good info. Can't wait to try it
@mhobbit109 жыл бұрын
I have a problem with swiping; the card doesn't go through most of the time. Is it the reader or another problem? I could do it manually but there is an extra charge plus a 15 cent charge.
@burbbilly9 жыл бұрын
marfair hobbit pick up another reader and try it, they are only $10/$15 and you get a credit back that will apply to your account. You can also try reloading the software and see if that corrects it. You may be missing an update. The other thing that I have seen affect a swipe is if there is a bad wireless signal.
@mhobbit109 жыл бұрын
I read the practice section on square, and after practicing with my own credit cards I was able to have a near perfect swipe. It's important to make sure the left hand side of the card is constantly connected to the reader. Thanks for the info, much appreciated!
@BsrlinMAZ9 жыл бұрын
Thank you for the information and tips you shared. Do you have any feedback or information/opinion regarding how this Square service compares to the one offered by PayPal? Thank you for your time and assistance.
@BsrlinMAZ9 жыл бұрын
***** Note: PayPal's per swipe fee is 2.7%...which seems to be close to same as the Square service...
@jb7mil4 жыл бұрын
Thank you... really great tips
@johntonn33309 жыл бұрын
Thank you. Very helpful tips.
@kbayoable7 жыл бұрын
how would you listed a small business with daily entry of income, how you deal at the end of the year to prove all entry?
@burbbilly7 жыл бұрын
receipts or invoices? not sure I understand the question but you save all your paperwork and thats how you prove your income/expenses square keeps a record of sales
@tomgardella57536 жыл бұрын
Can I order one through Amazon or eBay any recommendations
@nawarallami71306 жыл бұрын
Yes it's available on Amazon ..with all other types that include the chip reader as well