I wasn't even fortunate enough to make it a few hours. Within 15 minutes of sitting (ordered online, local dealers were only willing to make appointments with commercial account holders), I had intense tailbone/sit bone pain, as though I was perched on a metal bleacher. I'm not a small guy by any stretch, but am still a good 150 lbs under the weight limit for this seat, and am absolutely dumbfounded how anyone on the heavier end of the spectrum could find any comfort in this chair whatsoever. You can easily feel the seat pan through the foam (which was also THINNER around the butt than it was the thigh and knee areas), and what's worse, is that I started to feel a side-to-side rock somewhere in the mechanism itself, not the seat pan, after only 4 full work days. For a chair lauded as one of the most comfortable and well built out there, this was totally unacceptable. For a four-figure chair, I was unwilling to start modifying things within my return window, and had to send it back. It's a shame, as the back and lumbar support were miles ahead of my previous low tier chairs. Unfortunately, I am going to have to take similar gambles on either the Herman Miller or Haworth offerings for round 3 of finding the right WFH chair, and likely at an even higher price point.

@@MaskedBurrito Were you able to find something that worked for you?

@@alexvswrld I had no luck with both the Herman Miller Embody nor the Haworth Fern. I am now auditioning the BTOD Akir. So far I prefer it over the others, but am working through an issue with them regarding the cushion/seat pan which was delivered warped/has a twist to it. It's not perfect, but I've managed to spend a few hours in it consecutively while still getting it dialed in without the searing pain the other seats caused me, and that's despite the defect.

Mine was crooked and had a minimum seat height of 19" (They state 16"). Rather than admit a production error and replace it, they resorted to basically calling me an idiot by saying I can't use a tape measure, took the chair back and refunded my money. HORRIBLE customer support. They simply don't care. I'd rather sit on a kitchen chair than have to deal with them ever again. Great chair if you're lucky enough to get a good one, nightmare experience if you ever have to deal with their representatives. Don't support this behavior, just buy something else.

@@Alexander-id4wl were you referring to the Gesture, or the Akir? BTOD resolved my issue with the Akir, but I did have to provide far more legwork/info than the average Joe than should be required for a warranty claim.

Hi, Thanks for the info. Just wondering some people find that the seat is too firm and not comfortable after 8-10 hours sitting (painful bum / tailbone). Do you feel the same ?

For me, this was a huge turn off and the reason why I went for the Aeron.

Does the lubricant stop the sounds?

@@aik1 8 to 10 hours? Wow, that would be great. No, after just 2 hours I have to get up and do something for at least 15-20 mins as it feels like sitting on a cheap bicycle seat. No cushion!

@@Chris_t0 It never stopped the noise for me. It alleviated the high pitch noise at the beginning, but slowly returned to original condition.

Did you go with the Gesture? Did you end up enjoying it?

@@LU-gf8jz yes I did end up getting the gesture and I like it quite a bit! will say if you want raw arch support and something that forces you into good posture the 'aeron' i still probably better but the gesture is much better for feeling "rommy and adopting to you needing to shift positions throughout the day"

@@m33dok Did you get it with the head rest?

@@TheSydguy30 I did not, don't find I personally need that in general

From the seat to the top of the back is 2 feet. Add another several inches for the headrest.

If you are still looking: Yeah it TOTALLY supports your height. I'm 1,89m and honestly I feel like that Headrest would even support 2,10m people

im 6'2 and have the non headrest version - sure my head isnt supported, but the rest of my body definitely is. I'm not sure if i would like the headrest or not because this thing is pretty much perfect as is. It's just a bit noisey

What’s it called?

@@Cloud3490 Gesture with headrest (no joke).

It’s in the list to be covered -GK

@@btodtv Any chance you'll be covering the Haworth Zody as well?

Hello, if I may ask, does the headrest tend to push your head forward when seated upright?

@@Nigel__ it feels fine to me

@@jd415 Okay, thanks for replying.

How tall are you?

@@lejusticierdunet7262 all reviews have said it isn't stiff

yes, what do you mean does it make any difference?

I am about to purchase the chair on the headrest alone. It is an A maybe even an S tier headrest that I was able to test. I am curious about the Ferns new headrest though haven't been able to try it out.

@Le Justicier du Net I didn't personally think so.

I'm about two weeks from ordering and I'm feeling more nervous the more review videos I watch lol. Trying to decide between this and the Leap V2. My question is, if you have a more ample backside... will you still experience issues with the thinness of the padding?

I think the lower support is average on the Gesture -GK

@@btodtv thanks for the info

Depends where you live. America and Australia etc it is lifetime on the frame and 12 years on the rest.

try amia or leap v2 gesture is more firm than both comfort wise

Had the same issue thinking of upgrading to a gesture

Nevermind, I just ordered it. Hard to get in Germany, so went for it before the offer was gone again. Hopefully the headrest can be removed if I don't like it. Better to remove it than regret not having gotten one at all.

@@ChiraChan The headrest can't be remove but you can tilt it all the way back

@@76riderz I found disassembly instructions by Steelcase that show how to remove it for the sake of installing a replacement one. So it can be removed with some effort. Don't know if it voids the warranty, though. Tilting all the way back is a good point. It wasn't clear to me from videos and pictures how far you can tilt it back. Will try. :)

Chair just arrived, setting it up right now. You can indeed turn the headrest all the way back. A few hand movements are required to make it happen, but this does allow you to move it entirely out of the way when sitting upright to work. Good first impression for me so far!

@@ChiraChan hows your experience going?

Hi, I'm 158cm and I'm able to sit in this chair comfortably. Just check the seat height adjustment range to be sure it goes low enough for you before purchasing. -TK

hey, did u bought this chair?

I was considering deeling with the harder seat for the same reason as you (hard gaming chair) but now I am not soo sure about it, I don't know if not being completely will be something I can deel with either. Although I will only be working from home 2 days a week(might be doing more at some point) and the rest will be more casual(media/games) but will still be sitting in the chair for a good amount of time.

@@sassiest2053 I've sent mine back. Honestly I started getting pain on my upper back. And overall it didn't feel worth it for almost 1200€. I just really missed a back adjustment and maybe even a tilt lock

@@maxzett Do you have an idea as to what you might get instead? There isn't many dealers in Aus to check out a wide range of chairs so it's pretty hard to guess what you might like. I might still end up getting the gesture because of the arms and seat adjustment as well as it being one of few chairs I can get from an official dealer here.

Hows going?

@@Armin2208 So far so good I have had the chair for about 2 weeks. I do not regret the purchase. Im able to put in 12 to 14 hour sessions at work and play I have no achy body parts. Chair is very well constructed no creaks , or noises. Its 100% the best chair Ive ever owned. I do have a few small issues like I wish the arms had more locking positions and I should have chosen hard floor casters as it glides to easily off my floor mat ...but it does roll super smooth. Sorry to go on and on but if you are considering , definitely get the headrest version. So worth it when you want to sit back and chill.

@@rageftw thanks for your comment! I will also buy the Gesture next month. With Headrest, but probably without the additional lumbar support. Still not 100% sure, but I think without the plastic part in my back it will be much better. And I still ask myself if I should choose the version of the chair with fabric remix or fabric atlantic :D

@@Armin2208 the extra lumbar thing came with mine standard, and it literally does nothing lol . I went with the cogent connect licorice and it's not to scratchy and is comfy. I wear shorts all day everyday lol. Also i bought mine new from Amazon.

@@rageftw Hi :) extra lumbar thing does something, but it's not aggressive. I once sat on one Gesture without (for 1 hour) and on one Gesture with (2 weeks). In my experience while reclining the difference is barely noticable. But while sitting upright, you definitely get much more support with the additional lumbar support. You normally should feel it, moving it up and down. I think I set mine in an incorrectly height. Well, I've decided to buy a Gesture without it. Just because I didn't need to figure out where it belongs + I think it holds the flexible back a little bit... back + I felt it was a plastic on my back. This was not the best feeling. Without the additional lumbar support the chair feels more like a "forget about it" chair. This is nice. And all the steelcase promo material is also without this extension. Sadly in Germany it's not as easy to get a Gesture like in America. We don't have it on Amazon. I will buy it on a office chair website. They offer much cheaper variants if you don't use the configurator. So I choose between two nice configurations. I whish I could Cogent Connect tbh. They only offer pre-builds WITH the additional lumbar support, but because they are nice, they said they will remove it for me, if I make a order note :)

Those are two VERY different options :) -GK

I have both, one at the office and the other at home. The Gesture is a lot more comfortable for me.

Im torn as well… which did you choose?

I wouldn't recommend it if you have lower back pain

I would personally avoid the leap if you want a headrest -GK

It's real leather so it's wort it as it will last a very very long time. That is, if you like leather seats.

Their site is so weird. When you're in the gallery section of the site it's saying $1759, by the Buy now button it says starting at $1900, but when you actually click Buy Now the page it takes you to says $1099

I purchased mine through Amazon and it's legit a steelcase chair.

I think it's like, a mistake on their site, because the actual "shop" has it listed closer to amazon prices but the main site has it listed for like $2k

There’s a headrest option you can add. We just didn’t get it on the first chair we ordered. -RB

yes only 5 years. haworth better

Just bought one, from their website they say: OFFICE CHAIRS Reply Air, Steelcase Series 1, Steelcase Series 2, Think, Amia, Leap, SILQ, Gesture, Please, Please Air, Steelcase Karman • Lifetime Warranty Frame, seat shell, outerback, arm frame structure, base • 12 Year Warranty Mechanisms, lumbar mechanisms, pneumatic cylinders/gas lifts, foam and arm caps, casters and glides, headrests • 5 Year Warranty Surface Materials

What chairs have this!?

I know HMs do.

Don’t listen to that comment. Forward seat tilt is probably the most overrated ergonomic chair adjustment out there. It is super niche and useless for most people. -RB