Great public service announcement!! Ammo QC is challenging when the increase demand is up 700%..

Guys this is the best thing a company can do

You need to capitalize on your specialty parts. I'm impressed by the improvements you have made to the weapon system.

I love you guys. And your video's. Informative video's and no trash talk. Need micro 9mm offering

You build a very fine gun, I have two of them (DR9 and MR9L) and I think it's the best of both worlds, if you do not mess with it you get Glock reliability with fine well thought out enhancements and a very fine shooter in your hands. I toyed with the idea of replacing the stock trigger with a Timney trigger, but after speaking with your CS decided against it and am very happy I decided not to. Congratulations on making a great product and having a great CS.

Squib load is my worst fear in rapid fire or if it ever happens in a defensive scenario.

I just recently blew up a new FN509Tactical. Others were shooting beside me at the range and I didn't hear the squib. Next shot pushed the squib out and bulged the barrel just outside the slide, (tactical threaded barrel), and noticed that the slide jammed when it cycled and intercepted the bulge. We compared the lot numbers to a previous squib round that ruined an H&K, and the lot numbers were the same. The ammo manufacturer replaced the ammo and pistol. I've been shooting for a very long time, and this is the first that I have experienced a squib problem. My gun store handled the entire process to my satisfaction. I was fortunate that there were no injuries. I purchased the Shadow XR920 Combat yesterday, and I'm impressed with the engineering and quality that went into it.

"We are getting a lot of guns returned that have been blown to pieces." Question: What's 'a lot of guns?' Thanks.

I need the road rashes slide…as I couldn’t find one in the last year with the optic cut, and would gladly consider buying it…

Testing Trevor & the team's desire to answer all customer questions (from a four SSC gun owner): Have you tested the Timney Alpha Competition Trigger (Gen 3-4) in any of your 920 model pistols? Don't lie to us and say no. Part two of my question is what tips do you have to ensure it runs optimally? I want to run my DR920 as a competition gun but the stock trigger isn't designed for that use case. I tried Zev Tech. No dice. Something about the geometry of the frame doesn't allow it to work right. Timney tells me they've tested it in SSC guns and it works. But what do the real experts say? Thanks, guys.

I’m just north of 2,000 rounds thru my MR920 with zero issues; sorry to see so many materials failures due to questionable ammo

What would you recommend to make the factory trigger a little better? It's a little grittier than I expected from a premium pistol.

Tech Tuesday notification squad.

Just got my MR920 Elite today. Excited to shoot it.

Good to know… didn’t think a tungsten striker would break the breach face. Would LOTS of dry fire do this, without any mods? I dry fire a LOT…

I don't see why anyone needs to modify a gun that's practically modified from the original glock?

Any plans to make a 48 sized gun?

Wait does the life time warranty actually covered all of these??? Cause that is impressive warranty and customer service.

Squib loads are why you should always fill it up to the top of the neck😁😉

Hk did a squib test. Shot thru the squib. Oh an maintained 2 Mia accuracy. They are the standard that no one sees. My main is an hk.

@shadowsystemscorp is it possible to get a different slide? i have a dr920 no cutout and no serrations on the top front of slide. am i able to pay to have the serrations done or no?

😂 Did y’all warranty the 15rd, in the 17 rd, “malfunction”?

I've been super sketchy with ammo brands, that I have never heard of, popping up in the last 18 months. With supplies being limited, I wouldn't be surprised if companies are trying to load with a minimum amount of powder because of supply and costs. I'm not sure how far below the powder manufacturer's recommended numbers you have to be in order to induce a squib load. Slides don't normally reciprocate when there's a squib, right? Really sounds like folks need to actually assess a problem when they have them. Definitely a "lack of experience" problem. Be it not knowing what happened and chugging along anyway or thinking they know the problem and used the wrong remedy (tap rack bang).

Wow Is road rash covered by the warranty????

Unfortunately the issue is too many very inexperienced first time gun owners getting hold of your pistols. I’m surprised that there aren’t more tragedies. BTW, do you actually replace the pistols sent back due to user error???

Sooo moral of the story, don't buy cheap ammo and don't upgrade an already great gun and end up damaging it. 😎

I have found more crap ammo in the last year or so, than I ever remember… Can’t be too careful at this point

So do you have recommendations for ammo, or are you considering making your own?

Taking the slide off is my MR920 nemesis ..... total FUBAR is a gimme if you pull the slide back after dry fire the normal quarter of an inch as the regular kcolG it locks up jams etc .....wiggle, grease, prayer, rubber mallet are no joy. After forcing the slide back my gun runner hammer monkey replaced the trigger assembly after warranty virginity voiding expertise to remove the slide. If the slide is drawn back to take down any more than it takes to depress the take down levers...... the slide will lock up nasty again. Zero after market parts , NIB, "VERY FRUSTRATING" ..... Love my MR920 ELITE ...... a 1000 rounds plus of factory ammo through it . But I delegate it's cleaning's to a sonic bath these days.

I could not get my Shadow System to run flawless without using Glock Mags

When you know you have a good product and you want to show what is the problem🤣👍🏼Enough said

One time in a smith in Wesson somehow I legit was sent the wrong magazine and it went in fine and the last round didn’t fire and I stopped immediately and it was the magazine that caused the problem and got the round out at home and I’m still good with ammo I bout in 2019 quality ball ammo and still shooting it every week my wife told me I was insane for buying 8000 rounds a one time but it paid off

So you’re telling me I can’t mill my combat slide in my actual mill? 😢

BOOM! First Comment!

Rule of thumb: Just because a gun is considered a "tool," doesn't mean you should treat it like a wrecking bar.

When will you guys address the mags falling out?

After the 2nd barrel, the trend I'm seeing is shitty ammo being pushed out during the shortage.

I understand the desire to customize your firearm, but for the price you pay for these you’re kinda buying the upgrades. So why go crazy to shoot 5% better?

I bought one of the MR920 combat I hated the pistol to start with jammed a lot compared to my new Glock 19 gen 5. Then I started treating it like a higher end 1911. Allowing for more breakin time. The pistol is flawless now. The only thing is costumer service did not impress me. I’m sorry I called as about a second magazine I was promised. The rep said would ship. Still waiting, so probably not buying anything else from you. Just a old Marines opinion lmao.

Why did they send the guns back? You guys are going to warranty those guns that were not a manufacturer defect?

I honestly feel bad for you guys having to deal with all this dumb shit... Like I can maybe understand the squib loads if you're a quick string of fire but the other stuff is just ridiculous.

Some people shouldn't own nice things if they are going to lack common sense

🤦. Some crazy people out there, that. DO NOT! Pay attention

Long story short, people are dumb. Mainly the individual who tried to slam a 15 rd mag into a 17 rd frame.

Yikes!

I think its pretty sad that these guys are laughing and joking about obvious issues with their firearms. Trying to blame it on the ammo and the end user. You would never see Glock cutting up about guns that were sent back, I think quite frankly, they'd be embarrassed. And before you comment on my post, yes I own a Shadow Systems firearm. My Glock is never far away though. I'll leave it at that......

You keep saying “show the gun” yet you can’t see shit haha why not ACTUALLY show us the issues?? Still images or actual up close video, something??? Lol

It never ceases to amaze me how people do such stupid things and expect help from the factory.