This video is part of ServiceNow's Community-Created Content Program and is associated with the Now Learning course: Project Roles and Responsibilities: Business Analyst (Link below)
If you'd like to watch this video as part of the Now Learning course and also achieve the related Now Learning course badge, please access the course per the link below.
Objectives for Part 1:
• Explore a common list of business analyst responsibilities within a ServiceNow project
• Understand why the business analyst is an important member of a project team
• Learn how to utilize the Discovery and Validation stages during requirements gathering
In the context of project roles and responsibilities, a business analyst, otherwise known as a “BA,” can mean many different things depending on who you ask or where you work, but…there are some similarities across the ecosystem. Understanding the responsibilities of each member on your team is highly recommended, regardless of your specific role. The Business Analyst is a key contributor and shouldn’t be underestimated.
0:00 - Intro
1:01 - Business Analyst Common Responsibilities
1:40 - Importance of a business analyst
1:55 - Forming Partnerships
2:26 - Requirements Gathering
3:14 - Discovery Stage
3:55 - Discovery Methods
5:44 - Validation Stage
6:18 - Recap Objectives
6:39 - Part 2 Preview
LinkedIn: / allenandreas
ServiceNow: www.servicenow.com/
Now Learning Course: nowlearning.servicenow.com/lx...