How and why is that considered a "Fun Fact" Sheldon 🤷‍♀️🤦‍♀️

Ya one time a family member was told what room I was in because we had the same last name. I was staying with other people. Just because they are family doesn't mean it is safe, and I was rooming with minors (I was freshly 18 at the time and it was a choir trip). I was so angry. Especially because I didn't want anything to do with my extended family that weekend. I never reported it because I was young but now I would. They put 17 year olds in danger by giving away information

@@kayesdigginit1519 it was sarcasm. I guess I should’ve put the “fun” part in quotes but there’s no need to be rude.

@@gracen8010 👌

Yeah, a friend of mine had his ex-gf stalk him at a hotel and try to get into his room after finding out which one it was. Luckily, she was caught.

Loool 😂

😂😅

HHAHAAHAHHAHAH IM DEADDDDD😂🤣😂🤣😂🤣😂

Right, and she probably can add this hotel she got fired from very soon.

@@kamion53 🤣

Ask tor ask the guest. They are a human with a moist decision maker in their skull

I am always grateful to have it written because otherwise I'd never remember it. Never thought of the risk of someone following me

Yeah. I don’t know how this person got to say the room number out loud in her other jobs. You can’t convince me that she’s so used to the whole proses but hasn’t done it enough times to actually cause a bad person to hurt someone. I think someone got badly hurt because of this girl. Unless she has only worked in hotels in extremely safe areas and therefore never had any consequences for being so reckless with peoples safety.

Circling it seems pretty unnecessary though

@@wardsdotnet i recently stayed at a hotel where the guy checking us in wrote times down in random places on a pamflett. Then he circled the time and the text about the thing that was open at that time for clarity. He did not draw any lines between the text and the time. Then he did that for 4 different things. It was impossible to understand what time went with what activity, you'd have to remember what he said 😂

Oh my gosh, yes! I remember my first time training a new employee. She had so much attitude! I'd ask her to help with some cleaning that we had to do while I was running to go do something else. She was honestly really rude about it. She said something along the lines of, "Well, why don't you do it?" I wasn't asking her to do anything that I didn't do myself. I just wanted a little bit of help. Sheesh! I just sighed and sent her to do the thing I was about to do and cleaned up myself. I wasn't about to be doing all of the work myself!

@@rosered5485 At my work the other day, my coworker and I left something out, due to safety concerns we now have to put it away after our shifts. My coworker didn't know about it as no one had told her and I had simply forgotten as it's a new thing for us. A night staff member saw we had left it out and told one of our seniors about it, they didn't move it themselves which would've literally taken 5 seconds to do, they told on us and made us move it, not even bother to talk to us face to face. Did I refuse to move it and say they should've? No, I just moved it myself then went to my coworker to bitch about it. There's a time and a place for certain things and honestly you have to ask yourself if some things are even worth it. It's like would you rather take 5 seconds to move something or kick up a fight about it.

yes but veteran employees should know the new generation millennial and newer are there just for the money and couldn't care less for the rules. they want to know how to do the least amount of work while on shift

Same. Worst part of when I trained a new person was that I was contract and she didn’t think she had to listen to what I said.

Yep!!! I’m the GM. And a new GSR was hired by my corporate manager. And he hired and trained her while I was out of town and he was covering my property. She came In behind the desk and l was walking out of MY OFFICE. And she looked at me before I had a chance to introduce myself to her. And she said EXCUSE ME!!! But what do you think you were doing in the GM’s office??? I’m going to call him to tell him some rando was in HIS OFFICE. And as she said HIS OFFICE my Assistant Manager came walking around the corner to help her get signed into the system. And she was like whoa!!! And the Assistant said This is YOUR GM Mary. Scott is the Corporate Area Manager. And the newbie said you weren’t wearing a name tag how am I supposed to know your somebody. And I told her. I told her that she didn’t even give me a chance to introduce myself before you started trashing me. I stopped what I was doing and opened my office door and called Scott to tell him about the girl he hired. He told me that the 2 days he was training her. She was to interested in talking about her cat and favorite tv show. Then she was in figuring out the job. And he just laughed and apologized for the new hire and he told me it was up to me if we keep her working or we let her go during her 90 days trial period. So far she’s been employed 8 days. After I got off the phone with Scott. I told Lauren my Assistant to show her the chores list and what I expect her to do during her shift. And that I’m not a super hard on Manager. If you’re busy and checking in lots of guests I know that doesn’t allow for a lot of extra time for chores. But if you aren’t checking guests in. I expect you to do the chores list. I also understand some days you don’t feel like doing everything on the list even if you aren’t busy with guests. But at least do the things like sweeping and mopping the floor the floor at the start and end of your shift. I expect you to use window cleaner and get all the finger prints off the glass doors. Before 10pm I expect you to have the lobby looking nice and tidy. Edit:Amendment since I wrote this. I had to tell the new hire she was no longer needed. I live on property. And I go up periodically through out the night. Just to check up on the staff to make sure they are ok and to make sure they are up and awake during the overnight hours and to walk the halls to make sure everything is good. No loud music blaring after 10 pm. No homeless people in my stairwells or on the lounge chairs in the indoor pool area or hiding out in the public restrooms. Well I had called the desk to no answer so I come down to check and make sure she was ok. Well she was sitting in her car. And I had to tell her the cordless phone doesn’t reach out that far. If she wants to smoke she must do it either out the front close by the front or out close to the back door. Otherwise the phone won’t ring and it’s pointless to have the phone. She apologized and said she didn’t know and I told her that was fine but just remember it. Because we can’t sell a room if people don’t realize we have rooms available. So I went to bed and something woke me up out of a dead sleep at about 4 am. And it made me go up front. So I slipped on a bra and a pair of jeans and a top. And I grabbed my keys and went up to check on the front of the house. My overnight guy had his back to the lobby and I noticed the lounge area in the public bathroom light was on. Which meant someone was in there. As I looked through the full length window I could see the bathroom light wasn’t on just the lounge and the swinging door was latched shut. So I walked up to the door and said in my best disguised voice. While recording with my phone Hey is anyone in there I really need to pee. And I heard new hires voice say occupied. So I said again I really need to pee. And new hire says god I’m busy can’t you piss out in the hedge. And I said Nooooo please let me in I need to go Do I need to get the desk clerk to help me get in. New hire said Jesus Christ and came over to the door. And as she opened the door she said (I wish this was exaggerated) hurry the f*** up. She was giving oral sex on the chair in the lounge that separates the men’s and women’s sides of the bathroom. Her shirt was wide open and the men was sitting on the chair with his pants down around his one ankle with the other leg out. I looked at her and just pointed to the office area and I told the man to get dressed and get out of my hotel and he better not come back. She walked out and to my office door. I as he ran out of the hotel I went and opened my door and at that point my over night guy came in and asked what was happening. I told him to stand and watch for guest and if he sees someone heading to the desk to ring the doorbell. I told miss new hire that she was done and that she needs to return the 3 uniform shirts her name tag and the 2 iron on patches for the extra shirts she was going to buy herself and she won’t get her last paycheck until all 6 items are returned to me and the shirts are washed and ready to be used by the next new hire. She tried begging me to let her keep her job. I sent the tape to Scott and to the Corporate office for proof of why she was fired and why she was put on the not eligible for rehire list. And if a manager hires her they also can be terminated for not following the company guidelines. And I’m back to working double shifts until I can find a replacement. Or I can put my part time 3-11 person as full time if she wants it.

Yes, and the coworker who has a problem with you politely telling them something so it doesn't end in more trouble for them later, is NOT the one you want on your team. I would be TAKING that advice at a new job.

And even then still doesn't see how she did anything wrong. She's flat out refusing to admit she did anything wrong.

Same. When I saw the shorts I was like "feels like a lack of good training" - with the full video, it seems much more clear that it likely was and she just didn't pay attention (given how dismissive of the training she was) - and that regardless, she was offered advice and just chose to ignore it.

Samee

It was the arrogant and dismissive, "I know what I'm doing" when a veteran employee was trying to help her. Not knowing a rule is one thing...thinking you are too good to be corrected is another.

I'm not allergic but I hate the taste of vanilla (which is why I always asks before ordering a milkshake if they use chocolate ice-cream or vanilla with chocolate sauce; it makes a difference in the tatse) so if someone did this to me I would've been pretty angry. Glad she was stopped before she hurt anyone.

I have severe allergies as well, this sort of behavior is why I don't eat out anymore. It's way too common for you to be very careful when ordering and the teenager who doesn't get paid enough to care to lie to your face about what's in your food.

That employee should have been fired asap. Not given a 2nd chance. The liability was to great.

Huh, I didn't know there was a flavorless ice cream. Well, I learned something new today.😊

@@brentmartin6833Sweet cream isn't really flavorless, I think it'd be slightly more accurate to say unflavored. It tastes similar to vanilla ice cream, probably because vanilla is a mild flavor and uses sweet cream as a base too.

right? I was really surprised she didn't throw her colleague under the bus

@@wisteria3032 unless you truly don't care about the consequences, if you got caught on this kind of thing, you don't throw a coworker under the bus. if, by some ridiculous chance, there's a record of the advice said coworker gave you, you just doomed yourself.

@@DanielRossellSolanes that's why it was surprising. she didn't look like she cared for consequences. I mean, someone who cares would listen in the first place since it's a matter of safety for the guests and you not being fired

Wow! So being a misogynistic, sleazy, asshole doesn't get you places?? Who would've known???LOL hope he got fired.

Some people seem to think that everyone has a creep detector that's 100% accurate and never biased. Which is wild. Crazy people often initially look just like the non crazies. You can rarely tell at first glance.

@@deathXbyXlight I agree I mean I can seem to sense some people like that Not sure how really Still though I dont think people should be expected to know the good from the bad Sometimes maybe its obvious but gerally it isnt The person can seem nice

Like, how the hell are the staff along with patrons of the hotel/motel supposed to who has ill intent just by looks alone?

@@whoviankst348 I agree

@@canadiancatgreen Yeah, not to mention a lot of people that can set of "sensitive" people's radar can often just be people with different body language than the person is used to (neurodivergent people, people with disabilities, foreigners, etc), so it's very easy not only to miss sus people but to have false red flags. How on earth could a hotel be expected to deny service to people based on vibes??

Too bad it seemed like she starting getting an attitude with the guests afterwards - not as cheerful, kind of resentful of them...

She refused to be trained in this video.

I am confused by that as well. Did she get the training and just ignore some/all of it? Was she supposed to listen to Jessica and that would be her training or they didn't get her into training? If the first two then yup she done goofed. If the later, train first then front desk. If not trained idk background non guest work.

@@brentmartin6833 did you watch the video? she was trained, but felt like she was above the training because she'd worked at "so many" hotels before. She most likely didn't pay attention.

​@micheller4631 Yup, I watched the video. Natalia said they made her do training again, but I was unsure if she finished her training or if Jessica was supposed to train her (or finish her training).

@@brentmartin6833 I don't work in hotels, but all of the full-time jobs I have had had me shadow another employee and watch them do the job for a period. This was in part because I needed credentials in various systems, but it also let me learn how that company did things. Seems like that would have been a good idea here. Have Little Miss Know It All watch the seasoned employee check guests in for a few days before letting her check a guest in [with supervision].

While this is a thing in hotels, it technically makes no sense. If somebody is specifically targeting you and want to know which room you're in, they can follow you much easier than standing around waiting for the desk agent to maybe say your room number. And if it's some whacko randomly looking to cause harm, they can smash into any room they want.

​@@interdimensionalsteve8172 Yes but most of the time if someone is actively following you you'll notice it and either be careful for the rest of your stay or talk about it with the staff. If they learn where you're staying by hearing the room number instead you WON'T know until it's too late. It's as simple as that.

@@pumpkinpatch7841 define "until it's too late" for me ;) Is this stalker person going to smash down the room's door? And HOW in the f*ck would you notice somebody following you in a HOTEL? Maybe it's just another guest on the same floor as you? Maybe it's just busy with people everywhere? That's not logical in a hotel environment.

​@@interdimensionalsteve8172 I'll answer as I had this happen to me. Clerk told me my room number and I was naive and didn't think about it. Got to my room just fine, set everything up, went to go get ice or something and some skeeze was waiting for me just outside my room. Thank everything that I have strong lungs. I screamed and even though I was on the second floor, I was close to the stairs and security heard me. The dude had been hiding somewhere and waited until he had a likely target.

@@interdimensionalsteve8172 Are you THAT unaware of your surroundings? Some people are good at pretending they're not following someone but most of the time it's very easy to tell, it's a hotel not a comicon. And by too late I mean that you only realize once they already know where you're staying.

Almost never. If the guest says something like, "I have my reading glasses in my bag. Can you tell it to me?" then you would say it, but you have their permission to do so.

@@HariSeldon913 And I doubt you would say it at full volume - likely take them to a quieter spot of the check-in desk and say it in an undertone so people can't eavesdrop

It’s not a matter of being a Karen it’s about safety and being ignorant when someone with seniority corrects you then choosing to ignore them.

@@mrspaisley1 oh I really don't think the desk person is doing right. When the snippets first hit many people called the woman a Karen and said she didn't need to change rooms. I did not see a Karen. I saw someone who should have been given a new room.

People from non-safe areas? I think you mean 'bad people'. 'Safe areas' can add DO have bad people living in them.

She was very rude and entitled (flaunting her status level and threatening to call "my" brand representative). The desk person was in the wrong, thinking she knew it all, but the guest could have been gentler.

@@LC-uh8if nope she was stating facts. If u watch the whole grouping of videos you will realize the guest was right and the worker was a bad employee.

That'll be the first one to have a workers comp claim.

I'm no lab rat (it would be fun), but I did work in an Institute of Higher Learning. Please at least point out the emergency shower 🚿/eye wash areas. Only one of our people got an acid bath in my six years there (it wasn't her fault the bottom of the bottle broke). She got a quick shower and rushed to the hospital. Luckily, she was OK.

I'm glad that I work at a place were I'm not in a managing position, but my boss expects the more experienced workers to work in the newbies - including telling them off if they do something wrong. And honestly, this should be standard practice

I know you weren't the boss but if you catch a new employee making an uninformed mistake (especially one that's safety related) you should be able to tell them without criticism. You don't have to be the boss, you're more experienced. Or even if this was any other employee, you may know the rules just as well or better than them. It's not like you're ratting them out to management, unless it becomes a problem.

You ignored obvious safety issues to stand on some weird point about not being a manager, to the potential detriment of someone else, when a simple heads up could have erased all these possible issues? True accomplishment there.

That happened

You're right, it's completely implausible that something like that ever could have happened to anyone and that they could have made a KZfaq comment about it. People don't live interesting lives in reality after all, mildly interesting things only happen in the movies and TV. (Sarcasm, in case it wasn't obvious)@@unclesunbro1577

Get over yourself lol

I believe it, if that was the last straw for that employee

@crystalsmith5855 Did each of the 3 the males break in and assault you? I hear that all men never miss an opportunity to do that.

Well I was probably the guest because I wouldn’t have noticed 😅

I don't let people say it out loud anymore because a guy showed up at my door to ask me out when I was traveling alone. When I asked how he knew which room was mine he told me overheard it at the desk. Luckily, I was able to have my room moved. Though, front staff told me he got kicked out later because he showed up at my original room drunk at 1am. Which was great because I was there for the week and I was worried about running into him.

@@welza001 it makes absolute sense for this to be a standard procedure. I wonder why my front desk manager never asked this

@@welza001 Don't open the door and call the desk. And if he was willing to smash into your room, then he was just as willing to FOLLOW YOU from the lobby and get your room number that way. I've worked in hotels for twenty years, and while this is technically a "thing," most hotels do not make it procedure because it's kind of pointless and is more of a "comfort for the guest" thing than anything practical.

Why do you need to circle the number when you write it down?

I've been to hotels where this was the norm and boy did it startle me! Giving everyone in the lobby at 11PM directions to my door when everyone could see we were two young women traveling ALONE to ATLANTA... not ideal! Needless to say I don't stay with that chain anymore lol.

Any decent hotel has the signs in the hallway that tell you which direction to go to the rooms, so no need for that. When I stayed at a big Disney resort with a ton of different buildings one time, they didn't say my room number, but did slap a map on the counter, gestured (any international hotel brand will tell their people to never point with one finger, it's rude in some cultures!) to the door I would walk out of, and then drew on the map how I would get to my building. Totally private and I had no trouble finding it!

My hotel made it mandatory to confirm certain information like the date of birth,last 4 digits of the ID or passport number,etc and most of the time those people just walk right out. We do the same if they call on a private phone just to be on the safe side and I've had my fair share of guests screaming bloody murder on the other end for demanding to know their private info before assisting anyone to their rooms(lift requires a keycard and I don't want to be responsible if something bad happens)

I don't think all hotels have it, certainly not across the world. But most do, especially in the U.S and some other countries. I've stayed at more than a few hotels and I've never questioned this practice, and honestly I think they should write it down anyway, but I didn't thunk about it being for safety reasons. Most people in the lobby probably aren't looking to harm you but you never know.

...and they cam just wait in the lobby and follow you wherever you might go.

Was there any way to get a refund? I doubt that hotel was very expensive, but still. I wouldn't have stayed either. I might have even called some sort of management about it if that was available. That's f**king creepy.

Glad you could leave

You would be surprised how many people don’t listen to directions at check-in. You will give them all the information they need and they will still ask you about it in less then 5 seconds after you have explained everything.

For me it was a cleaner on the floor after I was done swimming in the pool and even though it was an oversized swim wear, the weight from the water made it clung to me. First time I was grateful for wearing my contacts while swimming (not recommended but I have terrible vision without them)because I saw him looking at me. He kept ringing my doorbell and I answered it while holding a chair like a baseball bat ready to attack. No doubt he ran for his life after seeing me wearing a shirt that read taekwondo club with a huge martial arts logo. My boyfriend filed a complain when he saw the incident unfold. Never saw that guy near me again

Yeah considering I'm going on vacation in 2 weeks I seriously hope they either write it out or at least say it very softly that no one else can hear it

Yikes

I mean not every hotel probably thinks of it. And most people in the lobby probably aren't trying to hurt you, but you never know.

Yep, I hate when rental car agents read my home address out loud! My address is on both my ID and reservation...the best policy is to say "is this your current address?" If yes, then move on. If no, then ask the customer to write down their current address, type it in, and give them back the piece of paper they wrote it on after you enter it! I can't remember what agency did that (it was years ago when I had moved but didn't own a car, so didn't want to go through the hassle of changing my license address), but I told the agent that was a smart way to do it and she said something like "our customer's security is our first priority!"