I worked for Apple during the time the Butterfly keyboard and the Macbook 12" launched. We had SO MANY PEOPLE coming in with keyboard issues. Troubleshooting the keyboard issues meant we first had to remove the keycap and clean the mechanism underneath to see if it resolved the issue (Which worked about 1 in 50 times). Removing the keycaps was a terrible experience, as we had to take this weird, angled plastic stick, and put a sticky pad on it. Then we had to stick it to the keycap, and lift at an angle to remove the key. Then we had to do the reverse to install a new key. We broke so many keycaps and key mechanisms that we usually had to replace the whole keyboard. And the problem was, keyboard replacements necessitated a new topcase, which was what everything mounted to. Which means if we had to do a repair, we had to take EVERYTHING (motherboard, display, speakers, etc.) out of the old topcase and transplant it into the new topcase. And these things were so small, and so fiddly, they were terrible to work on. The bottom panel was so delicate to remove, and the retaining clips were very easy to break. What's worse, it had a freaking cable connected that only offered about 1.5" worth of travel before it broke, so you had to be veeeeeeeeery careful removing it, or risk breaking the cable! In short, these 12" Macbooks were some of the worst laptops Apple ever made, and we literally cheered in the service department when we heard they were discontinuing them.

Frank climbing the laptop was cute

Wade yelling at a MacBook is peak Dankpods

its insane how the butterfly keyboard was so prone to failure but apple so stubborn to change that they had to do free keyboard assembly replacements after being hit with a class action lawsuit. they took a massive lost on each repair it wasn't just the keys that got replaced the assembly included the trackpad, top frame and battery that's hundreds of dollars of just parts per repair

Wade typing on the pc complaining about the keyboard is the equivalent of him complaining of a nugget's microphone while using it to tell us about it

THESE ONE USB-C PORT DISASTERS

I love how Frank is both a sweetheart and a menace at the same time

My biggest issue was that they were USBc, not Thunderbolt 3. The number of adaptors and docks that people expect to work with them, and you just get a pop up saying ‘this accessory is not compatible with this device’

"And its completely fanless"

As bad as it was, I wish Apple revived the 12 inch with an M series chip and updated keyboard. The portability of this form factor is amazing for working on the go.

If it wasn't for that blasted keyboard I'd love one of those just as a portable typing device. It's HARD to find a small laptop that isn't plastic-y chrome powered e-waste anymore.

"Sir we cant keep the CPU cool with such a small frame and heatsink"

I thought that was the same Macbook Air my girlfriend stubbornly refuses to let me replace, it astounds me how dual cores can trudge along like that.

why do all your macbooks have the same dent

ASUS at the time had a competitor called the Zenbook U360, which was thinner, managed to have USB A ports and a 360° rotatable display.

She may like phones as she may be able to see whatever wavelength of light is being emitted for autofocus. Spiders will react very obviously to it.

How Apple handled the the butterfly keyboard debacle renewed my determination to never give that company my money, no matter how tempting it may be.

On a side note, I also wanna mention how macOS does some things amazingly well but also unnecessarily limits its own features: You all know this thing where you press and hold a letter key on your phone and a bar with different accented letters pops up. This is also a feature in macOS, enabled by default. You can also disable it. You

This MacBook introduced me to Louis Rossman.

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