How to Respond To Price Buyers or Low Budget Clients-Role Play

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How to Respond To Price Buyers or Low Budget Clients-Role Play

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How should you respond if a client offers you a low budget for creative work? What to do if clients undervalue you or your work? Role play situation with Chris Do.
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How do you do value based pricing? What is value based pricing? How do you deal with a client that has a low budget? How can you get them to raise their budget? Sarah plays the role of a price-based buyer while Chris tries to price the client not the job. He practices retreating and helps her to understand what is at stake if she were to fail.
00:00 Just get me in a room with a live client. A live client, meaning: They have a real problem they need to solve, and they have real money, and they’re gonna pick somebody, and I will close a good percentage of those jobs.
0:28 THE CLIENT JUST DROPPED A 2,000 POUND “ANCHOR.”
IGNORE THAT ANCHOR.
0:35 Here’s the thing: I think I know what you want. I’m just not sure I’m not the guy to do it for you.
0:51 DON’T WANT THE JOB.
0:56 INSTEAD, GENUINELY WANT TO HELP YOUR CLIENT.
There’s this girl I know in Edinborough that could probably do it for a lot less, however, I’m just conflicted ‘cause I don’t know how to do that for that budget. Usually we start somewhere between fifty to twenty thousand dollars (or pounds)...
1:10 DROP YOUR OWN “ANCHOR.”
1:22 Maybe there’s more budget somewhere else if you wanna work with me, otherwise I just can’t take it on. What do you think?
1:32 It sounds like you probably don’t need me. I’m sure if you call a few people, you can find somebody else to do it for you. It’s just not gonna be me. Sadly. But if you should talk to other people and you don’t like what they do, feel free to give me a ring. The price is still the same, but then I can help you.
2:01 What’s motivating this conversation today? What are you trying to get done?
2:06 DIG DEEPER. DIAGNOSE THE PROBLEM.
2:06 LBC: We’re not getting high enough sales, um, we’re not reaching the, um, quite the right target, um, we want to sort of fit in with a younger, “millennial” vibe.
2:19 Here’s what I heard you say: You’re not getting enough sales, you’re not (um) connecting with the right audience. Those are big problems to solve. Like, if you don’t fix this problem, what’s it gonna cost you?
3:27 So if you could buy an insurance policy to stop this from happening, how much percentage would you spend?
3:49 GET THEM TO SAY WHAT IT’S WORTH.
3:51 Thirty percent sounds very generous. Now, I don’t think we need to spend that much because 30% of a million dollars. Here’s the great news: I can help you for a lot less than that. If you should decide that we’re a good fit, we can get into contracts, and then we can figure out schedules and all that kind of stuff. So not only are we gonna fix the problem, but we’re gonna plug the hole in the boat, we’re gonna actually grow and expand the business. This is what I help my clients do.
4:44 BECOME THEIR FIDUCIARY. BE ON THEIR SIDE.
4:57 DO MORE THAN SOLVE VISUAL PROBLEMS, SOLVE BUSINESS PROBLEMS.
5:40 I’m on your side, I’m neutral, I care about you, and I match your energy, and I flirt with you a little bit. I mean, if I can, if I can make you laugh and teach you something, I’m, I’m gonna win.
--
7 Strategies For Wealth and Happiness
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Pricing Creativity
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Пікірлер: 985

@thefutur 3 жыл бұрын

Learn more about our Business Bootcamp, designed to help you attract the right clients and grow your business: ftris.me/pETu

@1-chef-875 Жыл бұрын

Whats that song in the beginning

@mmazz414 6 жыл бұрын

Since I've found The Futur about a month ago, my business, my mindset, my passion for design, and my life have changed for the better. Yes, I'm being dramatic, but I'm also being honest. Thank you for every piece of content you put out...

@thefutur 6 жыл бұрын

You're welcome.

@pmpl34 6 жыл бұрын

same here! nice comment buddy!

@JOSEFRESHSOL 6 жыл бұрын

That's excellent mmazz!

@csgoodies 6 жыл бұрын

me too brother

@Kenyatta.M 6 жыл бұрын

Ditto.

@anth0ni33 3 жыл бұрын

Update!! Tried this with a client last week and got 2x what I intended and is also my first client. Thanks Chris

@DanSLewin 4 жыл бұрын

So in other words, don’t act like you need them. Act like they need you.

@hectorroldan4211 4 жыл бұрын

I would add: don't act like you want to help them even if they don't hire you. Clingy clients will get difficult and push you to say "get out". In the business side of things "educating" a client is too risky, expensive and more than often not lucrative (at least not to the one educating them).

@GeoZero 4 жыл бұрын

Yeah... don't have the stink of death in sales. Don't sound desperate. Let them know you're willing to just walk away, but still offer to help. Empathize. Just don't be desperate.

@beardedbeauty3288 4 жыл бұрын

It’s not an act, it’s a fact. What they need is the service. The you part doesn’t matter. Because if it did there would be any other option. It’s the you that provides the service; the service they need so they can level up their brand. So you may as well put on a performance, and persuade, so you can do what you do best, and they can get what they need. Never position yourself in a need for desperation, and never make them feel like they need you. Don’t sell them. Serve them. The real art in selling is to never sell. So you don’t need them, what you provide, chances are you do for free. So you don’t need their money. You want their money. You’ve gotta have standards because you know the value you give in the service you provide. You can be offering the same service as someone else and your price might be thousands of dollars more than the other guy, yet you both get clients. Why’s that? The service. Not the sale. Service sells it self because it’s solving real problems usually almost always resulting in increasing profits. So instead of acting like they need you, tell them the value you’ll give them.

@muhammadkhalil3935 4 жыл бұрын

You act, you loose

@kingjia90 4 жыл бұрын

That's almost like flirting

@trevan5035 4 жыл бұрын

The problem with these roleplays is that the student feels obligated to stay in the deal. A real client would probably drop out before you finesse them, especially after he said to refer to other designers. But in that group setting, the student has a pressure to set him up for success, so they can learn something. Sometimes that means giving convenient info, or never actually dropping out of the deal.

@NarWhat 4 жыл бұрын

There was a roleplay on here where the customer actually wasn't going for the price that Futur wanted and he somehow got past that lol

@maritorronto5847 4 жыл бұрын

@@NarWhat can you link it please ?

@NarWhat 4 жыл бұрын

@@maritorronto5847 It was just in my suggested bar like 3 weeks ago, sorry I couldn't find it.

@maritorronto5847 4 жыл бұрын

@@NarWhat k, thanks for the info anyway

@issasecretbuddy 4 жыл бұрын

Yes, but it’s also about projecting that confidence and positioning yourself effectively as the premium choice. Even if the client goes somewhere else, they’ll know that there’s a more expensive option that they might want to explore later down the line

@jonathanperucho8862 6 жыл бұрын

This roleplay gave me serious chills.

@theprisoner3 4 жыл бұрын

"Low budget client" - drops 2000 pounds, and here I am with people that think 100 dollars is a decent enough investment for a logo

@covakoma1064 4 жыл бұрын

Yes xd

@timowthie 4 жыл бұрын

Well branding is a lot more than a logo. Probably the whole design guide.

@theprisoner3 4 жыл бұрын

@@timowthie True, a branding package would cost way more. Still, I am still trying to break the ice and get to higher-budget customers. I dont yet have experience with full branding packages

@oliheeck315 4 жыл бұрын

I know sounds a bit harsh but, just tell those people that hey should inform them selves better about the prices in the industry! There are such things as Quality, Effort and Security aswell as proportional and disproportional prices. They might get someone to do a logo for a hundred bucks, BUT will that work be better Quality than yours? Probably not! Because if they will pay that less there will probably be less effort put in to the Artwork/Logo. And they will probably have to search for another Designer to get another logo-design because the one for a hundred bucks was Crap! But YOU could promise them the security, that they wouldn´t have to go on searching for a good designed logo if they are willing to pay you a fair amount of money for that project. Hope this helps :)

@bestinfotrivia4178 4 жыл бұрын

Don't sell them only the logo. Try creating their whole visual identity and put it in a graphic standards manual. Putting logo, color codes, typography, cool story and more gives off an impression of pofessionalism. show them different examples on how to use their visual identity (future marketing , physical banners, social media posts, ad in front of their store, POS materials etc.) - make sure they are aware of the benefits they will achieve by choosing you... Also, nothing bad at starting small for a brief period, but make sure that your delivery is always up to the standards. You Will gain Word of mouth this way and it is the only viable long term solution. Also, start locally and sell your Services through your own contacts at the beggining and build up a portfolio! Just gave you 1997$ advice for free! Good luck.

@pablogalvz 4 жыл бұрын

This is what’s missing from the Creative industries. So many talented individuals who don’t know how to sell their product or service. Well done!

@turtlesallthewaydown8831 3 жыл бұрын

I met this man once when I was handing out free bottles of water. We spoke for three minutes and he left with five waters and I had to pay him $10. Still not sure what happened.

@thefutur 3 жыл бұрын

Haha

@thebestofrealmroyale7576 3 жыл бұрын

Lmaoo

@hseindesigns Жыл бұрын

😂😂

@dimaspribadi Жыл бұрын

what the hahaha

@chrisalister2297 Жыл бұрын

Work on strengthening your situational awareness.

@AwaisRauf 6 жыл бұрын

Short, sweet and to the point. Need more videos like this where all that we learned from thefutur is shown practically with real clients.

@melindalivsey1 6 жыл бұрын

So good! I almost forgot how much I liked role plays.

@thefutur 6 жыл бұрын

Especially when you're not in them ;) Better to be a viewer with popcorn?

@melindalivsey1 6 жыл бұрын

YES!

@Kamisama2be 6 жыл бұрын

👈🏼 There's always somebody to practice with 😜

@josesojo9769 6 жыл бұрын

Especially when you keep breaking out of character and Chris gets frustrated lmao jk!

@thercious 6 жыл бұрын

That video with you guys doing the roleplay is one of my favorites! It's so damn good for maturing our "business side"!

@Nick_Rowlett 5 ай бұрын

This is the most compassionate vibe I've gotten off chris and I'm glad I got to see this side! I was worried he was all big tough man all the time! Great video.

@krisbrand354 3 жыл бұрын

I'm a tradesman in the building industry who'd like to say your thoughts and suggestions have really helped me to deal with customers. Thankyou so much!

@thefutur 3 жыл бұрын

Thank you 🙏

@rts3 5 жыл бұрын

There's only so much natural charm that can be taught, but if you're genuine in your interest to truly help a client by following these principles, your own personality (personal brand) will sell itself. I first came across this video a little less than a year ago, and ended up using it for my own script with a new client. The recommendation I received after completing the project was my best to date: "Bob's consultation was absolutely 'spot on' in capturing my vision and design aesthetic because of his skillful capacity to listen, feel, and connect with his clients. He is passionate, creative, and has an outstanding gift for envisioning YOUR vision, perhaps better than you may see it for yourself." Those high-value questions make all the difference. Thank you The Futur and Chris Do for your continued pursuit in delivering this extremely valuable content.

@thefutur 5 жыл бұрын

wow. congrats Bob!

@jachymmichal 6 жыл бұрын

Thank you, this makes so much sense! I've always wondered what the 'I don't need the job' attitude looks like in a real conversation. "The client just dropped a 2000$ anchor." "Ignore that anchor."

@thefutur 6 жыл бұрын

negate the anchor. create your own.

@StefanoPapaleo-TS 6 жыл бұрын

Ignore for 2 good reasons: 1) the solution to their problem is worth much more than that anchor for them 2) they are not the ones doing the work, the thinking, the solution so they should not be the (only) ones who determine the price of what *you* do Funny how in freelancing and creative areas it is the client who wants to write the price tag but we don't go around paying what *we* want for a cinema ticket, a cup of coffee or an hour or parking or even a consultation with an attorney ;)

@haza123b4 4 жыл бұрын

@@StefanoPapaleo-TS *You do pay what you want for those things. Unless you are under duress.*

@StefanoPapaleo-TS 4 жыл бұрын

@@haza123b4 NO, you don't. Have you ever seen someone negotiating the price of an espresso in a bar? I haven't and I'm 49. Deciding not to buy them or going somewhere else is not what I meant and you know it. Try and hire a lawyer and tell him: OK, I'll pay you X. Now go and get me out of jail. And see how it goes...

@haza123b4 4 жыл бұрын

@@StefanoPapaleo-TS *The buyer doesn't typically set the price. They do set the budget though which ultimately means they decide what they pay. The price is typically more fixed in certain sectors and certain economies than the budget but many sellers do have the flexibility to alter the price if necessary.*

@juliamb5 6 жыл бұрын

Love, the format, the shots, the videography. Loving the care.

@thefutur 6 жыл бұрын

Appreciate it!

@ChillingStreams 5 жыл бұрын

What would Chris DO? (Ask yourself everytime)

@tiberiuion 4 жыл бұрын

I nearly fell out of my chair, I thought she said "I think this sounds like bullsh*t" at 3:25 😆

@1993smallz 3 жыл бұрын

LMAOOOO

@GVNZXLEZ 3 жыл бұрын

Lol I heard it right the first time and then almost instantly saw this comment and clicked it and it’s all I heard 😂💯

@thebritishindian1 6 жыл бұрын

This is Sales Mastery. Thanks so much for posting. Too many small businesses are failing because they can’t sell. Material like this can help to elevate them, love it.

@lluvbullet 2 жыл бұрын

Subtle, smooth approach to ridiculous cheap clients/customers. Thanks for the useful tip

@KarinaStavenes 6 жыл бұрын

That was amazing! Very tactful, classy, and polite, but firm.

@thefutur 6 жыл бұрын

thanks Karina. I thought so too but apparently it's not the case for everyone.

@CloudsLikeThese 6 жыл бұрын

Chris can you make an app of yourself for me to pull out at client meetings please?

@thefutur 6 жыл бұрын

yes. book me for $1000/hr. and i'll do your call for you. ;)

@CloudsLikeThese 6 жыл бұрын

Haha i'll definitely consider for some of my bigger jobs. Keep up the amazing work. Gutted I missed this Edinburgh visit, I'm just up the road.

@StefanoPapaleo-TS 6 жыл бұрын

Like a portable Chris Do AI

@CloudsLikeThese 6 жыл бұрын

Yes! Forget Scar Jo in the film "Her", we need Chris do in "Him."

@madebymarco 6 жыл бұрын

If you're trying to close a $50,000 deal, Chris's hourly rate is worth it :)

@lizard_like 5 жыл бұрын

Role plays, examples, "copy my homework but not exactly" is SO. HELPFUL.

@ThatCrookedMind 6 жыл бұрын

So good! This really illustrates your embrace and pivot technique.

@thefutur 6 жыл бұрын

in action.

@Martinit0 4 жыл бұрын

Sales aikido

@iamshirleyt 6 жыл бұрын

Thanks so much for doing this role play. I'm always struggling with having the money conversation. I heard of anchoring but I've never seen a demonstration of how to essentially ignore the anchor and turn the conversation around so that the client essentially sees the value of your price. Thank you thank you!

@wayneartmann9766 4 жыл бұрын

This one just floored me! I’ve watch this guy before, enjoyed his talks, even felt inspired by his words. But this just went to a whole other level...the psychology he just used in this role play was a low down trick that shames the client for not having a big enough budget to work with him. They feel like 💩 then he talks a game, builds them up, pushes his way into their financial, and then goes in for the kill. I am super surprised that companies actually fall for this tactic. In a transparent world, if you state how much your services cost up front then there would be no for the shadiness. 🤦‍♂️🤦‍♂️🤦‍♂️

@Phasma6969 Жыл бұрын

People are still human, even if they're behind an organisation or company identity.

@DarienFRodriguezDirector 3 жыл бұрын

I needed this guys 15 years ago....

@maimohamed3590 6 жыл бұрын

Yeah this give me the confidence to deal with low budget clients , thank you 👌😊😎

@thefutur 6 жыл бұрын

Mai Mohamed 👏

@rba5935 Жыл бұрын

I've been watching Chris for awhile and just started applying all his key strategies to my business. Im a freelancer, Ive been dealing with so many lousy clients in the past 4 years, but now the application is working my way up and it's a new world. Thank you Chris. I would love to say thank you personally if i could. You're one hell of a smart guy. I had you to come along to build me up, know my worth and expand my skill unlike ever before. I enjoy my work greatly I stay up almost every 2 days.

@thefutur Жыл бұрын

Thank you

@marinaalvesteixeira5519 5 жыл бұрын

So much knowledge for such a small amount of time. Just great.

@stephena8965 4 жыл бұрын

This is legit! Just trialed the philosophy on a money conscious client, who was starting a new business and who didn't have a lot to invest. I was able to get them to agree to my increased rates by letting them dream about the future and by being flexible in my payment method. Literally have a pocket full of Do ;)

@homebusinessdad 2 жыл бұрын

A Samurai's way of saying "no" without saying no. This is the ART of still leaving a GOOD REPUTATION while you engage with potential customer (PC). Love Chris Do, the **BEST** strategy for dealing with PC who 1. Don't have the budget or 2. Are not WILLING to invest the amount one is worth. I've WATCHED and read so many other ways of dealing with PC who haven't got the money for one's services, and THIS METHOD I prefer above them all, because there's empathy, there's honest, and it leaves the PC feeling cared for. To me THIS IS FAR more important than making the sale. This METRIC is far more important in my view. I've seen this BRINGS ROI anyway when the person is dealt with as a human being and NOT just a PC to sale too.

@yinkababalola989 2 жыл бұрын

Lord grant me this level of confidence. Amen.

@sushimamba4281 4 жыл бұрын

I've tried this approach. It almost always works - but in the buyers' mindset you must (IMHO) be established as someone with design cred and a great track record. Being willing to walk and even suggest cheaper alternatives is a good strategy. Usually takes them by surprise. Great stuff! Chris does it best!

@pmpl34 6 жыл бұрын

Do you guys know the feeling when you get a informationen/Insight that has such an impact on you that you think your head will explode(in a good way) - this video just kicked that feeling inside me. You guys are amazing! cheers from Germany!

@thefutur 6 жыл бұрын

Philipp Vogel glad to hear. Cheers.

@whiterabbit3451 3 жыл бұрын

Your budget is a direct representation of how much confidence you have in you're business to be as great as it can be. If you want a watch go buy a Walmart watch but if you want a really nice richard mille you gotta have the cash to make it happen

@michaelawonowo4168 6 жыл бұрын

This is probably my favorite video from The Futur. I am always in this position Chris found himself in at the start; low-paying clients with ginormous expectations. Thank Chris; for breaking it down in a real-life scenario. Those classes of embrace and pivot make so much sense now.

@irfana6549 5 жыл бұрын

That talk was so smooth, she slipped from the client side to the agency side

@thefutur 5 жыл бұрын

frictionless

@brunoumoffia6098 3 ай бұрын

I like the fact that you didn’t try to force her to pay NOW! Other guys will say you must make them pay on the call. Love your approach to allow them go check others and you can even help them make a choice on their pick. Fantastic 🙏🏽

@watchelucislay5728 6 жыл бұрын

This video literally could not have come at a better time!!! Thank you Chris

@LuisQuinteroDuron 6 жыл бұрын

This is by far the best one on one teach you have done and my special part is dropping the book quote. Confidence, background research you know how the cockie cramble

@thefutur 6 жыл бұрын

Luis Quintero Durón haha.

@ribe3434 4 жыл бұрын

6 minutes of premium advice.

@AAPAI_24 5 ай бұрын

‘Is there anything else I’m missing here, SARAH?’ - boom. Love it

@SilverHouseHD 3 жыл бұрын

This was very helpful! Our clientele is predominantly luxury real estate agents! Many of them want to invest "minimal" effort (budget) into their marketing while expecting a "major" result. This really helped us to develop our approach when talking to those types of clients! Thanks!

@LIFEOFADESIGNER 6 жыл бұрын

Chris do is the master teacher 🙏🏾 Broke it down perfectly

@thefutur 6 жыл бұрын

Thanks.

@StephenLee529 6 жыл бұрын

Empathy works both ways. It's is needed during the "difficult " conversations and those conversations are not always centered around money. I told my oldest yesterday that the difficult conversations usually center around a uncomfortable topic and usually talking about the subject in an empathetic manor leads to positive outcomes. Even if the prospect never buys their was a value add that gave a positive prospective for the future..."no pun intended"

@SteveHasACamera 3 жыл бұрын

So great to see this in the UK! Need more UK real-world stuff like this.

@mr.matiss 2 жыл бұрын

It's interesting how her face expression changes when Chris explains the situation from other perspective and she understands that. Great video.

@thefutur 2 жыл бұрын

Thanks

@Laquia 6 жыл бұрын

God knows I'm going to need to learn a lesson from this video! Thank you guys for this video!

@ajjames9065 6 жыл бұрын

Would be appropriate to add some thug life glasses to a Chris Do still after this video.

@thefutur 6 жыл бұрын

We should've. Next one.

@wonderwoman66dp 3 жыл бұрын

That was so effortless, like a peaceful flowing stream . . .

@saimontes7159 3 жыл бұрын

Please do more of this! It’s very helpful to see you in action handling objections and getting your message through.

@eldexxo 6 жыл бұрын

the more appropriate tile for this video would be: "How to respond to price buyers or low budget clients from the perspective of an already established name of the market with whom the client really really wants to work and is reluctant to search for other vendors and who is arguably inefficient at calculating marketing budgets in accordance to their own turnover - Roleplay"

@thefutur 6 жыл бұрын

I think youtube has a character limit.

@thefutur 6 жыл бұрын

Lol. You’d be blown away if you only tried. I coach hundreds of people who have far less experience who are able to successfully put into practice these concepts.

@themoneybank 3 жыл бұрын

hahaahahaha

@jakecarroll2439 6 жыл бұрын

Gary vee says 95-99% of people wont deploy his strategies. The futur is that 5-1% that is winning

@mig-bee 4 жыл бұрын

Chris Do! You're the man! Thank you for dropping this knowledge!

@nahtalk1 4 жыл бұрын

Dam, I am in constructions and this is gold. I see every day why I follow this channel. Keep up the great work.

@thefutur 4 жыл бұрын

Wow, thanks!

@nater51 6 жыл бұрын

I'm interested in seeing the video where the client continues to deflect the budget question. I've actually had people tell me they need to explain the project to me to figure out their budget.

@thefutur 6 жыл бұрын

We're working on more content and course surronding objections.

@nater51 6 жыл бұрын

The Futur I wouldn't say "objective clients". More along the lines of clients that are "window shopping". A lot of the video role plays, are clients who answer the budget question right away when asked. I personally find that doesn't happen very often.

@thefutur 6 жыл бұрын

nater51 that is what is referred to as an objection. Not ready to buy. Looking for multiple bids.

3 ай бұрын

@@thefuturthey are ready, but they makes multiples bids for same need to have the lowest price for their needs. Simple!

@nicholasinclan6844 6 жыл бұрын

Wow! Business jujitsu at its finest.

@Tom3c 5 жыл бұрын

we deal with some of the low budget clients the same way too, sometimes they are just too cheap, or they just want to take advantage of you, even they completely understand what you try to enlighten them.

@ManitMonsur 3 жыл бұрын

Me before client every client meeting: “Time to channel my inner Chris!” 🙌🏽🤨👊🏽

@Kenyatta.M 6 жыл бұрын

Love it! Expressed genuine concern and interest for the (potential) client without lowering your standard (pricing). Love the music in this vid too! 🎶

@daniel.adeyemi 6 жыл бұрын

Wooow! So good. I have to watch this many times to internalize.

@SoundFilms 6 жыл бұрын

Perfect timing, Chris! We're getting ready to jump on a sales call this morning with a potential client. We video all of our calls, so we'll send it to you once we're done. Hopefully we do okay. I blew the last one!

@thefutur 6 жыл бұрын

You got this.

@thefutur 6 жыл бұрын

Learn each time.

@SoundFilms 6 жыл бұрын

We're uploading the video unlisted right now. We'll send the link in about 45 mins. It went alright. We really appreciate your comments!

@SoundFilms 6 жыл бұрын

As promised, here it is: kzfaq.info/get/bejne/epejerienrHNkqM.html. Any tips you can give would be awesome! Thanks and we've been fans for a long time.

@Martinit0 4 жыл бұрын

@@SoundFilms No budget, no authority, no timeline and the need only vaguely established. I'd be surprised if any business came out of that call for those reasons alone.

@mrsnack3118 4 жыл бұрын

Omg that’s pure gold for me as a photography student finishing his exams soon. I always hated this eat or die mentality of most designers. Thank you 🙏

@ItsJADA 6 жыл бұрын

I'm about to present this week to a client and thanks so much for all the advice you share. For starters this one of the highest prices I've asked for based on past advice you have given. I'm really excited to learn and you guys are the best teachers. You rock

@thefutur 6 жыл бұрын

thanks Jada

@jcjamlig Жыл бұрын

Howd it go Jada if i may ask? : )

@thebibleproof 4 жыл бұрын

Oozing with sincere empathy

@mzamocele1631 6 жыл бұрын

I don’t know where to start to thank you all the way from South Africa 🇿🇦. I haven’t had the guts to apply your teachings until recently. Keep doing a great job.👏👏👏👌🕺🏽

@DavidTorresArt 6 жыл бұрын

Chris, you provide excellent roleplaying exercises on anything business related. You're the master!

@thefutur 6 жыл бұрын

David Torres thanks David.

@techstacker5361 6 жыл бұрын

I was the idiot who would accept the $2000 a few years ago - no more of that bs :-D

@jonathanjohnson7636 5 жыл бұрын

TechStacker Exactly!!💯

@productivitygod7887 4 жыл бұрын

what? I've done it for like 40 bucks back in spring lmao

@vasmajority45 4 жыл бұрын

Send them to me I'm bumb enough to accept opportunity

@MicahBuzanANIMATION 4 жыл бұрын

I'll happily be that idiot to design a simple logo for 2K.

@the_alchemy_method 4 жыл бұрын

TechStacker what did you change and how did you break down their metrics and economics?

@LoopingB 5 жыл бұрын

Learned more in 6 minutes than in 20 years of job experience

@thefutur 5 жыл бұрын

Wow. Thank you.

@godwinyoh3700 3 жыл бұрын

This is the thing, it is not about watching videos and throwing big numbers. CAN YOU MAKE GOOD AT YOUR END OF THE BARGAIN. Or you will just take the money and do mediocre work. For the guy in the video, he has grown his skill to the level where he delivers his promise and matches the amount you put in.

@muhammadnazaralinazarov9888 3 жыл бұрын

MAAAN he is so good at negotiating! DANG his persuasion skills! I LOVE IT, finding your channel was a blessing! lol, I learn more from your videos than from my actual classes at uni!

@michalwalks 4 жыл бұрын

I think that Sarah, the client had no intention to go ahead with any budget...20k, 2k or even $10... It wasn't about the money with her, she had no business, no money, no problem to fix and if you keep on having meetings with this type of client you'll starve.

@estoylaroca 3 жыл бұрын

Will you though. I don't think honing your negotiating skills would count as wasting your time.

@DzignrGrl 6 жыл бұрын

*Mic drop* Chris Do!!! Extraordinary role-playing. The most important one yet, as this is such a common scenario designers encounter all the time.

@thefutur 6 жыл бұрын

Optima17 thanks.

@chuck-Vlog 5 жыл бұрын

Yes, this channel saved me, I almost gave up my design business, everybody said I got the talent but I just can't make it long term business, now I got my confidence back! Thank you! My One Punch Man of the design field XD

@GardenStateDigital 6 жыл бұрын

THIS GUY KNOWS HOW TO SELL

@OCUBOX 6 жыл бұрын

I guess this is better than laughing clients out of the room. I will remember this for next time...

@brandcoachtoni 3 жыл бұрын

Exactly what I needed today, sales call at 2 so we’ll see! Thanks Chris!

@benjcomau 3 жыл бұрын

This was excellent Chris. I take a similar approach and I find being human is half the deal in business. Great example.

@JohnShaw_ 6 жыл бұрын

I don't even need a logo and even I'm sold! That was fantastic role playing and advice. Thank you 👏

@thefutur 6 жыл бұрын

shawmiester08 yassss

@alx81 5 жыл бұрын

That’s not a low budget client. That’s a cheap client.

@danieljohnsopardenilla997 3 жыл бұрын

ok rich kid

@lucasblanc11 3 жыл бұрын

It’s true. If it was a low budget client they wouldn’t be baking millions

@GLYNDYER 5 жыл бұрын

Well Chris, in the space of a week you have become my new go-to business inspiration guru and I didn’t even ask for your time.

@thefutur 5 жыл бұрын

Thank you.

@GLYNDYER 5 жыл бұрын

The Futur Chris, have you ever ignored the client anchor and then lost the job to a competitor and thought, crap?

@carrie.kyarri 6 жыл бұрын

Excellent role-playing, Chris! Great points and delivery for me to learn from.

@Giogiogio4 6 жыл бұрын

What company would budget 2,000 to fix a Million dollar problem? Maybe the problem is the people the company is hiring? if companies want to save money above all else maybe they should just open a savings account and close down.

@StefanoPapaleo-TS 6 жыл бұрын

You nailed it! I like the savings account example a lot! It portraits perfectly the attitude of some. Sure, like Chris says, they realized it later thanks to the conversation. Yet, saving and cutting down costs for the sake of it often comes first and is the only driving force for some companies, from salaries to everything else. It is as if they saw a "X% OFF" flashing neon sign above everything they look at ;)

@ck13717 6 жыл бұрын

Badass. Keep the sauce coming

@DanielDavidsonTheMan 6 жыл бұрын

I'm in awe of your judo skills Chris. Utterly masterful!

@thefutur 6 жыл бұрын

Daniel Davidson thanks Daniel.

@hectorroldan4211 4 жыл бұрын

*Great advice and example,* just be careful and keep in mind a key component here in general (thinking on the long run). If this sort of things happens at the client's office or at some other place other than YOUR office: you fell on a trap of dishonesty and they made you waste your time. There is a difference between a client wanting to hire you and explore the options not knowing the specifics about your prices, VS a client having a fixed discount mindset trying to impose their limits. The second is always a waste of time no matter what kind of friendly advice you try to tell them trying to reverse the situation. This sort of things can sometimes be common, repeating over and over just making you waste time in meetings. SOMETIMES depending the situation or their honest intention (if there is one), it can be positive to have a client telling you their budget and then it's left to you to decide if and what you can do for them. The thing is, in some countries and cultures, companies are used to asking all the possible details from the service providers and requesting all of that in paper just to present the options to the management. In my country usually 3 are the minimum. The result is wasting time creating proposals on paper, paper matter but not in this sense, it becomes a waste of time. The vid is great, good advice and the acting instead of description of the method makes it better. It's just considering regional behavior what I want to point out.

@joshuadillard8223 4 жыл бұрын

OH MY GOD THIS GUY IS A BEAST!

@thefutur 4 жыл бұрын

Welcome to the Futur

@ForeverDansky 6 жыл бұрын

Boom! 🔥

@NibberKSmooth 9 ай бұрын

Very respectful, professional and ethical method which both clients can learn a lot from. There is always more budget, you have to diagnose the problem and make them realise how deep the problem is and how much it could cost them in unsold revenue. If it is still a no then wish them all the best and retreat.

@bohumilgutwein644 4 жыл бұрын

Chris you are such a boss! You answer all these questions so flawlessly and simply just state what really is the problem and how you would solve it or try to help solving it. Clean, straight to the point and no bullshit. Great job man.

@wasiuraji5550 6 жыл бұрын

"I am a business guy..." that is, am not just a designer. DO U GET IT!

@Martinit0 4 жыл бұрын

My name is Wolf. I solve problems.

@RealSethLong 6 жыл бұрын

Hey guys, this is a question for the community... How should I respond to a friend who says "you have bad morals for charging others a premium" (without understanding the value of what I provide, as well as the perceived value to the client) -- because taking this much money out of others makes them poor -- as well as "working only with rich people" makes me a bad person because I cut out all the people who cannot afford my services Basically a close friend inquired about my rates and I got rekted this way for telling him that I charge a premium. Has anyone ever had a similar experience?

@LuisIrishJauregui 6 жыл бұрын

ask your friend if he would say the same thing to the salesman at the Mercedes-Benz dealership? "how can you charge so much for a car? you will make people poor by selling them cars at these prices? you are bad people because you are cutting out all the people who cannot afford a Mercedez-Benz...".

@palewine 6 жыл бұрын

Look, you do what the market will support. If you have the skills and savvy to charge more, and your market agrees to that value proposition, then that's just business. Everyone, in every industry, operates this way. You are driving away low budget clients, yes, but that just creates a different market for others to capitalize on. Like the "Walmarts" of design, maybe. If you want to do charity, you can give some of your earnings away or volunteer your time. Or give a discounted rate to an organization you really believe in.

@StefanoPapaleo-TS 6 жыл бұрын

Just act the same way (more or less) you would with a client - explain him what the needs, what the value of those needs is and how you help solving issues and satisfy those needs. Last time I checked, clients still have free will and you do not go around pointing guns and stealing money, right? ;) The only *fair* price is the price someone is willing to pay to achieve their goals and it coincides with the price you are willing to sell them the way to achieve those goals. Considering numbers are infinite, there is no such thing as "premium" or "low dirt cheap" but only closed on unclosed deals. Something tells me your friend is quite young, very idealistic and has very little experience of a working environment, let alone a business, freelancing career, things like expenses, taxes, margins and the fact that you are in fact working even when just talking to your client or even posting here on YT indeed ;)

@ed3R77 6 жыл бұрын

Been watching your videos since José was around and you still manage to impress me sometimes, Chris. Thanks a lot!!

@thefutur 6 жыл бұрын

Eder de León thanks for hanging around this long.

@ed3R77 6 жыл бұрын

Aaron Szekeley HAHAHAHA classic Aaron picking on Chris

@ZoomOut-BiggerPictures 4 ай бұрын

While this is full circle and top positive to us here in our circles, the answer to 'Is there anything that could be added' - could be: a stronger outline of : why does someone feel it's more of a support 'I'm on your side**' than a No? Because the person who says No so far at this stage, >> reminds the other person that they might make a mistake in their approach ( on 'how to value 'what, as pointed out in the dialogue). >> Fixing** that mistake is going to be big growth for the company who seeks Do's help. Even if the now temporary No remains for good and two parties never meet again and this particular business happens elsewhere.

@HowardWimshurst 6 жыл бұрын

Mastery

@AlejandroZorita 6 жыл бұрын

Master debater.

@thefutur 6 жыл бұрын

Alex Zorita you called?

@9svm 3 жыл бұрын

Smashed that subscribe button. You speak like someone who makes 20k per project, no rush for the perfect job

@peterxyz3541 3 жыл бұрын

Verbal sorcery..............👍🏼👍🏼👍🏼. No aggressive techniques, no gas lighting. It was smooth. ❤️❤️❤️❤️❤️❤️❤️❤️

@thefutur 3 жыл бұрын

Thank you Peter.

@SilverHelm19 6 жыл бұрын

I like this sort of video. It really gets you thinking. But the problem I got right now, is I have just started looking for clients, but I feel like it is really hard to get the first client due to not having any connections or network. Do you have any advice or a video with guides for getting your first client and start getting connections so you can get more clients afterward? I live in Denmark. Right now I am looking for clients on Facebook groups and forums with entrepreneurs, but it is really crowded with designers who get recommended. I have heard the thing about going locally, but I feel weird going into a store or business to ask for work

@thefutur 6 жыл бұрын

Start here: www.thefutur.com/10-things-you-should-do-now-to-get-more-clients/

@SilverHelm19 6 жыл бұрын

I'll do so. It looks like there is a lot of content, videoes and book recommendations. Thank you :)

@ThermalGhost 6 жыл бұрын

PAdenmark get on instagram

@SilverHelm19 6 жыл бұрын

Already am :)