This SSD was horrible. What did the company do to make it right?

  Рет қаралды 28,712

Matthew Fortner

Matthew Fortner

Күн бұрын

Let me start with saying that Micron's Crucial X8 Portable SSD is a fine product, but I seemed to have been unlucky with my 1TB model. Here's what I went through and the steps that I took to get a replacement from Micron. Definitely check out Anandtech.com: www.anandtech.com/show/16186/...

Пікірлер: 77
@Happyheartscleaning
@Happyheartscleaning 3 жыл бұрын
I will be sharing this! Thanks!
@joaodasilva8008
@joaodasilva8008 2 жыл бұрын
I have the Crucial T6 4TB very SLOOOW 39 mb/s, they say its suppost to be 500 MB/S my old mecanical Hard Drive its faster 100 MB/S, so what did you do to make it faster? Thank you, so i just purchased this Crucial SSD its new
@thethunderheart8677
@thethunderheart8677 Жыл бұрын
Was there any difference in the way Crystal Disk info recognized the 1tb drives or in firmware versions?
@rono33
@rono33 Жыл бұрын
nice vlog, but you weren't clear on what micron did to help you remedy? they gave you a new ssd? or reimbursed the 2nd one you bought or...???
@travellerseko
@travellerseko Жыл бұрын
Hi mate. I’ve got Xbox series x and will buy external SSD to play old Xbox one games. My question is that if the speed 1050 mb/s mentioned is from USB C to C only? Because Xbox have USB port. If USB C to A will not give this speed, then X6 is more budget friendly option.
@bbrice100
@bbrice100 Жыл бұрын
I bought the Crucial X8 2TB and formatted it using my Samsung Tab S8+ running One UI 5 (Android 13). It was working well and I moved it between my laptop and tab several times and kept adding data. But after copying about over 1.2TB on the SSD, it stopped being detected on my tablet. I rebooted the tab several times and checked the disk on my laptop several times. Also rebooted the laptop several times. Also reformatted the drive and recopied my data several times. It gets extremely hot and untouchable at times and the weather is very cool. But still it is not being detected on my tablet if I copy over about 1.2-1.3tb of data.
@Ricanlegend215
@Ricanlegend215 2 жыл бұрын
thanks for making this video I'm trying to decide whether to get the x8 2tb or the extreme pro 2tb from SanDisk which is $100 more...is the SanDisk worth the extra $100?
@MatthewFortner
@MatthewFortner 2 жыл бұрын
I use both regularly. The performance is very similar but I do prefer the finish and form factor of the SanDisk. It’s hard to say whether it’s worth $100 more though.
@PhannyObsession
@PhannyObsession 2 жыл бұрын
I've just raised an RMA for my X8 too. CrystalDisk speed tests are fine. But, actually using it is so frustrating! I just tried to copy a 32GB folder and it said it was going to take a day!! And then when I cancelled it, it took 4 minutes to delete the 800MB that it managed to copy before I gave up. I have an X1 Carbon with Thunderbolt 3 Ports. So, the issue isn't there and it works fine with my 1st Gen SanDisk Extreme and WD My Passport SSD. What I find even more frustrating though is having to pay to send it to them for repair/exchange! How cheeky! They should at least provide a pre-paid postage label. I'll be selling the replacement and getting another SanDisk
@MatthewFortner
@MatthewFortner 2 жыл бұрын
I do hope Crucial has learned from this unit. It’s not right to put the shipping cost on the customer though.
@chriselliott726
@chriselliott726 Жыл бұрын
Same problem with my x6. But bought from Amazon so return is free.
@chriselliott726
@chriselliott726 Жыл бұрын
My x6 is going back to Amazon tomorrow. It's running at half the speed of a old external disk drive I have had for years. I made several attempts to copy my storage drive contents and when it comes up with ' more than day' you know you are in trouble! Seems to be reasonably common problem.
@mikehawk7307
@mikehawk7307 3 жыл бұрын
I bypassed the chat with Crucial. I just went for the return and now I am waiting on my new SSD. I heard there are 2 versions of this drive. Not sure if it is true.
@carlossantos4153
@carlossantos4153 2 жыл бұрын
You had a faulty unit ... The new one works just fine. I also have the X8 1Tb and works just fine. It was just a product problem that should be immediately solved on warranty.
@aranighosh3945
@aranighosh3945 11 ай бұрын
Does the copy paste (write speed come down to 30-40 MB/s after some seconds while copying files of 70-80+ GB ??
@TheAdamAdy
@TheAdamAdy 10 ай бұрын
@@aranighosh3945 Yes. Its a QLC drive thats the reason. The writes are low after some time of transfer, due to cache being used up
@suryavishwanath8564
@suryavishwanath8564 9 ай бұрын
@@TheAdamAdy hi bro can you pls kindly advice which one to get, should i get the sandisk extreme version 2 (3.2 gen 2 1050 mbps one) or the crucial x8 (which is also 3.2 gen 2 1050 mbps one ) too.. both are of same price here in india..which one should i buy ?
@TheCgOrion
@TheCgOrion 2 ай бұрын
My 1TB X8 runs around 750-800MB/s with my laptop. It gets around 550MS/s on the desktop I use it with, but it's the desktop holding it back, because it's transferring from a SATA SSD. I have a feeling it's one of the more recent models. I'm sure it would be close to a GB/s from one of the NVME drives, but I haven't tested it.
@emeraldjunn
@emeraldjunn 3 жыл бұрын
I don't get it. What if I buy crucial now. So what is the difference between the one you bought and the replacement? What's gone the wrong one you bought?
@MatthewFortner
@MatthewFortner 3 жыл бұрын
That’s a valid concern. Crucial never shared more information on why they replaced it. The new one has been good so far. That said, I also have and like the SanDisk Extreme Pro version 2.
@rudiopera1093
@rudiopera1093 7 ай бұрын
Thank for sharing your experience, it hel me alot to avoid this model.
@Nintentional
@Nintentional 2 жыл бұрын
bro stop getting so close to the camera
@MatthewFortner
@MatthewFortner 2 жыл бұрын
Haha. I’ll keep that in mind. Thanks.
@fixeuskeane
@fixeuskeane 11 ай бұрын
Was gonna comment same thing 😂 i was watching it on my 65" 4k tv as well. Creepy as hell... Damn
@swiftdetecting
@swiftdetecting Жыл бұрын
what is crucial x8 2tb error exit is 6 on this drive and how fix?
@shubhpreetsingh5886
@shubhpreetsingh5886 8 ай бұрын
x8 on sale around 60$ for 1 tb. Is it worth?
@SamuelGoldMusic
@SamuelGoldMusic 7 ай бұрын
I'm seeing a lot of complaints in the comment section about the X8. Does anyone know if the X9 Pro fares better
@brooks.anderson6742
@brooks.anderson6742 5 ай бұрын
Man, consumers shouldn't have to work so hard. Great video.
@gilbsarkar
@gilbsarkar Ай бұрын
You’re lucky it even has any speed. My crucial x8 2tb has had a speed of 50mbps since the beginning.
@martinsuen3153
@martinsuen3153 3 жыл бұрын
Thanks for the critical info! I just wonder how it performs now. Is it slower after intensive use?
@MatthewFortner
@MatthewFortner 3 жыл бұрын
It’s has been performing well. I use it to work on photo and video projects.
@martinsuen3153
@martinsuen3153 3 жыл бұрын
@@MatthewFortner Glad to hear that! I was planning to get a 1TB one on discount for $156CAD but the fact that it's QLC really worries me. People are saying that it's using QLC to simulate SLC cache which could be really unreliable, and something about the ideal work case for QLC is to be used as storage drive for reading only. And I did see quite a few reviews on Amazon about overheating and slower speed under 100MB/s. Makes me wonder if I should go with Sandisk.
@_monoaural1993
@_monoaural1993 7 ай бұрын
so, what was the issue causing this problem you had?
@patrickbhardwaj007
@patrickbhardwaj007 Жыл бұрын
Can u tell me why 2TB X8 is expensive than 2*1TB X8?
@MatthewFortner
@MatthewFortner Жыл бұрын
The convenience, but having two separate might work better for some like if you’re sharing in a workflow.
@mikehunt576
@mikehunt576 6 ай бұрын
I got the pro versions and they are night and day, way better!, solid 980MB and 1100MB tests
@dr_jaymz
@dr_jaymz 7 ай бұрын
Its because the actual flash storage is around 50M/s write speed. The only reason you get higher is because it has a front end cache that accepts data at 500Mb/s until its full and it dribbles it into the actual flash. I don't know how big that cache is, but diskmark can probably tell you if you increase the write set until it drops off a cliff. I think its probably somewhere around 4Gb. The same is true for all consumer flash but most of the time you won't notice because its well implemented and the large flash is usually 150Mb/s or more so its far less of an issue. But if you try to copy a 100Gb video file you'll see that you get 500Mb/s and then it will stop for 10 seconds then copy at 100Mb/s for another 5 seconds then stop for 10 seconds and it will do this repeatedly until the end of the copy. What I found for the X8 was that it seems to get worse as the drive ages and I don't know why that should be the case, or why a replacement should behave better - although we have caught manufacturers sending models out for review which are much faster than the ones everyone buys later on.
@wrathfang
@wrathfang Жыл бұрын
i bought the 4tb version of this and it wouldn't go past 450 mbs so im taking it back
@BassBajo
@BassBajo Жыл бұрын
I just got the X8 yesterday and I’m sending that thing back. I’m still copying 2tbs and going on 15 hours. My external hdd copies faster than that.
@Make-Asylums-Great-Again
@Make-Asylums-Great-Again 2 жыл бұрын
You should find a way to mount your camera to your glasses that way we could have a hyper close-up perspective of your face, I think it could be a groundbreaking new style.
@MatthewFortner
@MatthewFortner 2 жыл бұрын
Don’t temp me!
@R.Es1
@R.Es1 5 ай бұрын
😂😂
@teddie4876
@teddie4876 3 жыл бұрын
I wish I would have seen this before I clicked the button to order 20 minutes ago!
@MatthewFortner
@MatthewFortner 3 жыл бұрын
FWIW, this replacement has worked well so far.
@kartiksharma-ie8by
@kartiksharma-ie8by 2 жыл бұрын
@@MatthewFortner any latest update about how its going?
@MatthewFortner
@MatthewFortner 2 жыл бұрын
@@kartiksharma-ie8by It’s been working quite well.
@SimRacer2023
@SimRacer2023 2 жыл бұрын
would you recommend to buy now? will use it for gaming. thanks for the vid
@SimRacer2023
@SimRacer2023 2 жыл бұрын
@@MatthewFortner also im looking for a 1tb model
@fahminagi5397
@fahminagi5397 Жыл бұрын
Would the Crucial X8 4TB Portable SSD gonna work on samsung s21 ultra and the shield tv pro 2019 ?
@jerrywinter3103
@jerrywinter3103 Жыл бұрын
I got a Crucial X8 4tb version, a few days ago. After putting about 2tb of data on it the write speed dropped to 40MB/s. I reformatted it using different file systems and same thing happened again. I returned it.
@martinjohn8370
@martinjohn8370 Жыл бұрын
does that mean the ssd entirely is like that or is it becasue the device was faulty?. i bought new one from amamzon it had 500 mbps and now goes to 25mbps. i am confused should i retunr it for a new one or just go for another brand?
@aranighosh3945
@aranighosh3945 11 ай бұрын
​@@martinjohn8370What did you do ?
@martinjohn8370
@martinjohn8370 11 ай бұрын
@@aranighosh3945 i just bought a ssk ssd enclosure and a 1 tb SSD and made my own portable SSD . Which is cheaper and faster than all these things.
@john68
@john68 5 ай бұрын
I purchase two 2Tb crucial X8 drives and they are utter shit. Having accidentally unplugged them from my iMacs without un-mounting first they then fail and can only be read and not written too or anything saved unless they are reformatted. Total waste of money and very annoying.
@FilmmakersPro
@FilmmakersPro Жыл бұрын
It's the worst SSD you can buy X8 4TB ! After having 1.8Tb s transfer speed drops to 50 MB/s, worse than a HD
@tong4531
@tong4531 11 ай бұрын
Me too, and I talk to their technical support and they said there is no issue with my drive. unbelievable
@theoleana
@theoleana 3 ай бұрын
DO NOT USE THE USB C TO A ADAPTER. Using the usb c to a adapter included slows it down to 40mbs whereas without it increases to 1gbs.
@druidactual
@druidactual Жыл бұрын
I just bought one a couple days ago and the performance is honestly awful, disappointed.
@AJB2K3
@AJB2K3 8 ай бұрын
2 Weeks and already getting failure.
@syarifairlangga4608
@syarifairlangga4608 2 жыл бұрын
Why manufacture always put low end drive in their external drive products. I make external drive using sata ssd it is faster than anything. The bad thing is too big to carry.
@GCFMUSICVIDEOS
@GCFMUSICVIDEOS Жыл бұрын
These are the worst, their 2tb and 4tb awful, fast transfer speed for 30 seconds then slow as a snail. Transfer says 30 mins and then change to 6 hours.
@RZetlin
@RZetlin 3 жыл бұрын
Does a normal customer without any tech experience expect to do all this?
@MatthewFortner
@MatthewFortner 3 жыл бұрын
That’s a fair criticism at this point in the product development.
@JelaniSuper
@JelaniSuper 3 жыл бұрын
I got a “1050 mbps” sandisk that actually reads/writes ~650mbps. I was going trade it for the x8 but idk now..
@MatthewFortner
@MatthewFortner 3 жыл бұрын
The Crucial X8 has been fine since, but I still prefer my SanDisk Extreme Pro V2. I use the X8 more on a daily basis though. I reserve Extreme Pro for longer term project work.
@MatthewFortner
@MatthewFortner 3 жыл бұрын
Also, you may be aware, but just in case I’ll mention that 1050 Mbps is 131.25 Mb/s. (Divide by 8) But I’m pretty sure the spec for e SanDisk is 1050MB/S which I do get. But all of these will slow down in massive transfers due to cache limitations.
@RyeRyeL
@RyeRyeL 11 ай бұрын
Every Crucial product I've ever owned is "meh" - Ok, but just not cutting edge, yet charging flagship prices. I'll stick with Samsung and WD SSD's
@spiderx6170
@spiderx6170 Жыл бұрын
It’s baaaaddd quality. I just used it for few times and put it in storage box for months. It’s dead when I pickup from storage👎🏻👎👎
@RDFspaniard
@RDFspaniard 3 жыл бұрын
Ah yes, as if they don't have people trying to scam them night and day. So what you're saying is you provided proof of a bad product after going through their steps to fix it and they replaced it? How terrible.
@MatthewFortner
@MatthewFortner 3 жыл бұрын
They did, eventually. It took some repetition. But the main issue I have looking back is how the problem was dismissed as normal performance at first. Consumers have to press and advocate for themselves for sure these days more than ever.
@coolpras26
@coolpras26 5 ай бұрын
Ah another clickbait video. So, there is nothing wrong with the SSD. It's just that PARTICULAR PIECE that was defective.
@noelkinz
@noelkinz 2 жыл бұрын
you sound kinda whimpy!
@MatthewFortner
@MatthewFortner 2 жыл бұрын
Oh, yeah?
@madouesca
@madouesca Жыл бұрын
I bought the X6 4TB on the Crucial amazon store, which cost me $569 CAD!!!! First time buyer of Crucial product. The one I received clocked about 35MB/s, more than 25 times slower than advertised. So ok, I have a defective unit. I contacted Crucial and after a bit they agreed to send me a new one. Except, when it arrived, I had to pay for duties because they put the full value on the invoice, which cost me another $90. This was not what I experienced with returns from other companies over the years, where it is usually indicated that this is a replacement for a defective unit. So I called the company and was told it is "company policy". So ok, another $90 bucks gone, but at least I have a new working unit; WRONG!!!! The new unit was the same as the old one. So after almost $700, I am stuck with something that belongs in the garbage. Nice work, Crucial. I have tried on several computers, Lenovo(i7, 7th generation) win10, Surface Pro 6 with i7 win10, and another win7 desktop. So I downloaded the firmware thinking it could fix it. Both the online version and the iso version couldn't even find the X6 when it was connected. I don't know what to do now....
@gamerguymrk8279
@gamerguymrk8279 Жыл бұрын
Dude what the hell are you talking about? everyone is saying it's good for gaming
Vivaan  Tanya once again pranked Papa 🤣😇🤣
00:10
seema lamba
Рет қаралды 34 МЛН
I wish I could change THIS fast! 🤣
00:33
America's Got Talent
Рет қаралды 128 МЛН
تجربة أغرب توصيلة شحن ضد القطع تماما
00:56
صدام العزي
Рет қаралды 36 МЛН
아이스크림으로 체감되는 요즘 물가
00:16
진영민yeongmin
Рет қаралды 54 МЛН
BEST SSDs! Samsung T7 vs SanDisk vs Crucial X8 and Acasis 🔥
8:55
Alex Gear & Tech
Рет қаралды 665 М.
Crucial X6 2TB External SSD Speed Test: How Fast is It?
7:18
Greg Toope
Рет қаралды 5 М.
DON'T buy this external SSD! Watch before you buy
5:43
Lila
Рет қаралды 352 М.
Samsung T7 Shield Portable SSD  - Harder, Better, Faster, Stronger!
7:07
Why You NEED a NAS (More Than Just Storage)
9:43
FromSergio
Рет қаралды 282 М.
4TB USB C SSD! Crucial X8 4TB Review
6:43
TechteamGB
Рет қаралды 14 М.
FASTER & CHEAPER External SSD For Creators
7:38
Nick Kendall
Рет қаралды 147 М.
Crucial X8 Portable SSD Review: Video Editing Go To!
6:36
Kyle Erickson
Рет қаралды 14 М.
Crucial X8 vs. Crucial X9 Pro Portable SSDs: Which is the Better Product?
5:05
Warning on the SanDisk Extreme Portable SSD
19:09
TWiT Tech Podcast Network
Рет қаралды 38 М.
НЕ ПОКУПАЙ СМАРТФОН, ПОКА НЕ УЗНАЕШЬ ЭТО! Не ошибись с выбором…
15:23
После ввода кода - протирайте панель
0:18
Up Your Brains
Рет қаралды 1,2 МЛН
Hisense Official Flagship Store Hisense is the champion What is going on?
0:11
Special Effects Funny 44
Рет қаралды 3 МЛН
Спутниковый телефон #обзор #товары
0:35
Product show
Рет қаралды 2,2 МЛН