Top 10 Help Desk Support Issues | How to Get Started in IT

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Күн бұрын

The help desk is the first stop for many aspiring IT professionals. But what kinds of issues
can you expect to face there? In this episode of How to Get Started in IT, Wes looks at the top 10 common support issues you're likely to come across as a help desk technician.
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Пікірлер: 15

@Dragonslair7 4 жыл бұрын

I currently work in help desk and i can confirm that i deal with these issues daily.

@ITProTv 4 жыл бұрын

Keep fighting the good fight!

@orangeblock3792 2 жыл бұрын

Thanks love.

@mehershiva4812 Жыл бұрын

Iam joining as fresher In the help desk support will u explain me how to resolve the issues of users

@ahmedsalim784 Жыл бұрын

Thank you so much for this video! incredibly helpful and informative.

@orangeblock3792 2 жыл бұрын

This was so helpful, short and to the damn point. Thank you so much!

@IDK-kv8ob 3 жыл бұрын

Didn't know the dude from Tim and Eric was in it

@mobidkillerx Жыл бұрын

Dude looks like Great Value Eric Wareheim from Tim and Eric 😂

@paultexasusa1366 Жыл бұрын

Yes

@dcol3671 4 жыл бұрын

I’m in California, been trying to land a help desk position for last 2 months. I have my CompTIA a+, ccna r/s, ccna Security certifications but still having trouble. Any recommendations?

@ITProTv 4 жыл бұрын

It sounds like you're doing the right thing. Wes also suggested if there are local networking events that are IT-centric, this is a good way to get your name out there, LinkedIn is a great place to post your CV and associated skills as well as searching for recruiters. Try to market your skills to the widest audience, this can help to get your foot in the door.

@mustache2295 4 жыл бұрын

Check out meetup.com and eventbrite.com to find groups/organizations near you. On Meetup at least(haven't used Eventbrite too much to yet), just set up an account and it will help introduce you to groups you may be interested in joining. From there, look for events and sign up! Congratulations on all those certs! I've been working on A+ reading Meyer's book and gesh it's tough. Not complex, just A TON of info.

@h3ll0_2 2 жыл бұрын

Try a different state. California for some reason is very picky. So picky that they actually overlook qualified people. Go to Arizona, Kentucky, etc. Just think about moving. You will thank yourself later.