Thanks Scottie! - Price aside the Trident is still a great piece of equipment. No equipment is without their flaws though!

Cars are made of plastic also? Are they overpriced?

@@ReefAndReptileAutomation, first of all, I love my Trident. I couldn't imagine not having one. But, yes, cars are overpriced. This is most evident when comparing used vs. new car prices. Clearly, the markup is ridiculous.

Thanks Fletcher!

Thanks Claudius! Hopefully more people can see it and troubleshoot their own Tridents and issues that they may have with a bit more confidence :)

@@TRSCAquatics your welcome 😅 yea id hope so mine have the same exact symptoms

Thanks Jeff!

Hey Reef Automation - I agree that in order to keep your trident working optimally many people might not have to do what I did. I absolutely respect your point of view and the wishes of the manufacturer. However, like many other things manufacturers will advise end-users not to use certain products because they cannot account for what everyone and anyone might decide to use. We use alcohol to clean sensitive 1200 dollar CPUs and Contacts of oxidation. I choose to use rubbing alcohol to clean my cuvette followed by a through rinse in RODI followed by cleaning the cuvette with a lint free cloth and reinstalling it. How dirty anyone's cuvette might get is probably entirely random, however, my questionable common sense dictated that if the area in front of the LED's were as dirty as my cuvette was then how could I trust the readings. I rely on my trident to test and give decently accurate results for an investment in coral that can purchase a thousand tridents. I choose rubbing alcohol to clean my cuvette as in the medical industry they use it to disinfect crap used on human beings. I figured that if it was good enough to use there it was safe enough to use to clean my trident cuvette. Flushing it with RODI was an added step to ensure what didn't evaporate was washed away cleanly. Ultimately no piece of equipment is infallible. There is a life span to many things in our hobby. Vortech's will rust, Magnets will crack, and I still stand by that using saltwater to flush the lines is probably not the best thing. I personally saw my own tests drift over the months. The calibration solution usually brought it back into spec but I feel like its a bandaid to calibrate to the "new level of crud build up." - If I had to choose another option over the Trident TODAY then I would probably go with something else. But if Neptune released a Trident Version 2 that addressed my issues with Trident V1 I would undoubtedly buy that one instead. Thanks for the comment and your feedback as I highly respect what you do for the community on your channel :)

@@TRSCAquatics Thank you so much for the reply. Again it was in NO WAY a put down. I just, after speaking to Neptune, felt my video might go against their warranty policy so I did not want your viewers to have a problem. I am glad you are watching and I will continue to support you as well. Hope you have a wonderful day.

No worries I didn’t take it that way at all. I’m actually happy that you did a video and hope to see it when it’s released as well. As for warranty, that’s a tough one. I’m curious how their service program will work, but if it’s like switching my trident for another one then I’m less likely to do it. I want MY trident back and not someone else’s. Similarly as a hardware geek I enjoyed the challenge and learned a LOT about that makes this thing tick, as well as possible issues to look out for. My unit was under warranty and Neptune sent me the part to repair it and at no time was it a case of if I couldn’t do it I would void my warranty. I was told if it was too much I could put the unit together the best I could and return it for them to do the repair. I had excellent customer service and felt safe in my repair attempt :)

This is great! lol- Yea savage testing is still the most reliable I think! :)

@@TRSCAquatics haha it keeps you involved in your tanks and why consider it a hobby if you try to minimize the stuff you do daily? IMO. :)

Maybe if I only had one tank lol. But I got too many tanks to be testing each one daily lol.

@@TRSCAquatics So you have an Apex and a Trident for each of the many tanks you have?

Hey Producer! Yes it might be a good idea to check some of the things I mentioned above to really ensure that its operating at its best. The one thing that stumped me was why the feedline didn't have a FILTER of some sort incorporated to avoid sucking up any crazy stuff.

@@TRSCAquatics Yes your right. A filter would make sense...Maybe they can just add that part. I have a KHG and when my Trident went awol it was rock solid. So I was lucky.

I flush the black feed line with rodi from Time to time.

Yessir those are 3D guides :)

@@TRSCAquatics, I just ordered some.. did they help at all?

@@joshbroadbent2341 I found that they enabled me to use up more of my reagent compared to without them. I also found that even after my Trident said I was out of reagent that I could continue testing for a few more days until I got wonky results. The general idea is that it allowed me to have a lot less WASTED reagent which was happening a LOT. I would continue to test until my reagent ran out at which point I would install new reagent do a manual test, calibrate it a day or so later and be back in action for another 2 months :) - Unfortunately I'm not made of money so flushing all that viable reagent down the drain fist punched the penny pincher in me each time :)

How do you force the trident to keep testing after it thinks it’s empty?

Mine has been pretty consistent. I do test often and maintain it regularly but I typically backup my tests with Hannah. I also went to extreme ways to ensure my lines don’t get clogged and I’m downstream from dosing lines.

@@TRSCAquatics That was smart! I think the maintenance should be done at least every 2-3 months to get the most accurate readings. 🙂

@@TRSCAquatics Great detailed video buy the way!