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Uber - Driver Ratings - What I Do - 4.80

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Күн бұрын

Sign up to drive: $100 - $500 sign on bonus: partners.uber....
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Пікірлер: 275
@Gdecorse
@Gdecorse 8 жыл бұрын
I have a 4.92 rating and I found out the best way is to just be yourself don't try to hard try to memorize where all the bars and restaurants/clubs are so u don't look clueless when the passenger tells u where to go I found out that's the best way to make ur passenger happy they love it when u know where ur going other then that I don't do water or candy I do provide a charger and gum and a aux cord but honestly half the time they don't even want that I'll put some good music on based on there preference and have a good conversation that's it it's that simple!! Oh and don't talk politics LoL that's a bad idea
@tommodo715
@tommodo715 7 жыл бұрын
Man, that was hard to read without full stops.
@jp3711nc1
@jp3711nc1 6 жыл бұрын
Gabriel decorse I always tell the passenger do you have a better way then Google because they always will. Goggle is always never right at times apartments are the worst.
@lvfan8141
@lvfan8141 5 жыл бұрын
Gabriel decorse no one knows where they are going, specially not in big cities like Chicago and New York. If the rider doesn’t like the way I take oh well I give no shits. They want another route then speak up that’s why they have a tongue, can’t talk write it. Lots of piece of shit people out there to worry about it.
@ms.anonymousinformer242
@ms.anonymousinformer242 6 жыл бұрын
I think the rating system can play a small part in the drivers abilities whether it is social or cleanliness etc.... But what I think plays a big factor is thr way riders project their own issues onto the drivers ratings.
@rev9228
@rev9228 8 жыл бұрын
I have officially declared war on the ratings system. I'm so tired of people getting in my car, acting nice. taking my water (always stock), never any driving issues, and hardly ever tipped. Every rider I get now starts at a 4. Tip me, I give you a 5.
@Gus.T
@Gus.T 7 жыл бұрын
Rodney Wright one of the main points of uber is you don't need to tip or even carry any money on you. Stop being greedy why should riders tip you. They're already paying for the ride, that's more than enough
@rev9228
@rev9228 7 жыл бұрын
Ghassan Totah no one asked you
@vgreene77
@vgreene77 7 жыл бұрын
Rodney Wright ,i agree with u ,I do all i can keep my car clean drive safely and still they rate terribly
@brettbeyer8656
@brettbeyer8656 7 жыл бұрын
Rodney Wright be careful. riders see your rating of them. this can affect your ratings.
@jasonkanokaroke
@jasonkanokaroke 7 жыл бұрын
I like this idea. Give them all a 4 unless they flow me a tip
@kevina5519
@kevina5519 8 жыл бұрын
I have not cared about my ratings from day one
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+kevin anderson There you go!
@rarecharisma
@rarecharisma 5 жыл бұрын
Me too!!! I’m not a bad customer. Always sit in silent. Never drunk. Always courteous. But I have a 4.48 rating... I don’t always rate the driver.... I did not know it was that important. I forget to rate the driver.
@Magicmike57
@Magicmike57 5 жыл бұрын
rarecharisma lol 4.84. I would never pick your ass up.
@chosenbyhim
@chosenbyhim 7 жыл бұрын
Thank you so much, mine fell 2 points but you made me see another side.
@Rcgravity
@Rcgravity 7 жыл бұрын
So true thanks for the vid bud, I'm not buying shit no more
@lisaut96
@lisaut96 6 жыл бұрын
Mine is 4.71 after just 30 rides, I truly have no idea why and feel terrible so this video helps a lot. Ty
@mricon87
@mricon87 8 жыл бұрын
I have a 4.85 rating with over 1200 rides and i have never offered water, gum etc.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+mricon87 Very nice! Thanks for sharing!
@leonbain6482
@leonbain6482 8 жыл бұрын
100% Correct. I have a 4.9 with Uber and a Solid 5 with Lyft. It's been that way for the past year. Never gave Candy, water or any of that. Good service is NOT candy or water. Good service is simply good service.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Leon Bain Amen! Can't argue that! Uber / Lyft on my friend!
@Tanyamar79
@Tanyamar79 6 жыл бұрын
Omg!! Thank you so much for this video!! I'm extremely new, 15 trips New! I had a bad ride due to navigation to the pick and to the destination. The passengers were interesting to say the least. I just saw my rating a couple minutes ago for the first time... 4.7! 😣 I almost baught water for my passengers today, but the store was so disorganized I was not about to look any further so, I didn't. I will relax after watching this. THANK YOU!!
@DavidS-hb2df
@DavidS-hb2df 8 жыл бұрын
I offer small bottles of water, I do not advertise them, but they are in all the cup holders front and back. My thought is, if they are thirsty they will usually ask about the bottle and I say help yourself. I have gum for me in one of those cup holder shaped containers and every once in a while someone will ask for a piece, but again, I do not advertise. You are spot on Randy, no need to give a thrill ride, just a ride. Been maintaining a 4.92 rating.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+David S I love it! So many of you are sharing exactly what I'm talking about, and it works! I hope this video helps new drivers to just drive!! Have a profitable NYE!!
@georgyorgy2
@georgyorgy2 8 жыл бұрын
I have a 4.97 rating. I got a couple 4-star ratings because those passengers dropped their pin a few blocks away and it took a while to find them. I provide a friendly ride too, but also cold water, mints, aux cable and phone charger. I keep a little Rubik's cube in the back seat. If passengers can solve it before the end of the ride, they get a free $5 Starbucks gift card. Only one person was able to solve it. Not only is it a great conversation starter, but it has kept over a hundred passengers entertained. It RARELY happens, but if I make a mistake with navigating, I end their ride early and go offline. It's a way of accepting responsibility for MY mistake and also a way to not piss off the customer.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+georgyorgy2 Those are great points. I'd like to point out one very serious issue. When you end the ride early, the PAX, nor your vehicle are covered by insurance anymore. Blow a tire, get T-boned at an intersection, any accident at all, and the PAX sue you for anything, and everything. God forbid if someone loses a limb, or dies. Be safe out there man, I love your ideas! Uber on!
@DaShonuff
@DaShonuff 8 жыл бұрын
Thank you so much for this. So many Uber/Lyft drivers are so obsessed with the gum, candy, and water thing it almost discouraged me to do this.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+DaShonuff You're welcome. It's just not worth it IMHO. Opinions will vary lol.
@richardliang7685
@richardliang7685 7 жыл бұрын
Only take 1 thing they don't like to give you bad rating, no matter how you try to make it won't change their mind.
@juiceeast2869
@juiceeast2869 7 жыл бұрын
uber control the rate systems because you can received 50 five star and your rate will not go up .
@Decorum.n.Decisions
@Decorum.n.Decisions 7 жыл бұрын
juice east i agree. Its crazy. I give up on the rating trash.
@rickmatteson6364
@rickmatteson6364 6 жыл бұрын
Why does race have to always eventually come up with anything and everything? I'm white for the record. The only color I care about is the currency going into my pocket. I don't care if a rider is brown, white, yellow or some mix of any of those. They could be striped with fucking polka dots as long as they are paying and hopefully tipping. Same for religious beliefs, gender, sexual preference, etc. As long as it's a paying human being (service animals as well per policy) as long as it keeps a paying pax in my vehicle as much as possible during the times the wheels are turning and gas is being burned then they are welcome in my ride. All pax profiling does is cost a driver rides and potentially their job if a pattern of discrimination is discovered. Also, taking a diverse range of riders may make a driver more cultured and break down some incorrect stereotypical beliefs. In my market, given the choice between picking up some black dude or a hot white college age female, I'd take the black dude every time. Show them the same respect that you do any other rider and they will be far less of a hassle, especially if you are a middle aged white driver.
@entropyregen7438
@entropyregen7438 6 жыл бұрын
Dark skinned Native American and have a 4.89 to 4.91 rating. I treat everyone with dignity and respect no matter their color. Bottom line is color is nothing to me... doesn’t make someone good or bad... I go by how the respond to my kindness. I’m not a hot head so anyone animated gets little or no reaction from me. The few low ratings I’ve gotten were people that gut feeling I should have canceled the ride before it even started (the irrational people that you can tell are not running on all cylinders to begin with). I guess being Native American and my mom was adopted and I was raised in a white farm town... I know how it feels to be on both ends of the spectrum to have someone judge me on my skin color.... bullies are bullies no matter the skin color. I don’t think racism should be called racism it should be called ignorance! I am glad for my experience (though challenging at times) because I didn’t have the comfort of being all ethnic or all white... I definitely have dark skin...but I learned a bully will use any excuse to discount someone. Generally it’s pasive aggressive. I look at every passenger as someone who is trying to get through their day just like me. Sometimes the hate on dark skin is a childish excuse to be mean. Dignity and respect comes from within and can’t be taken or given because I ignore it and chalk it up to low IQ. Only a low IQ person judges others to lift themselves up. I don’t need to be above or below anyone.... just need to be the the best me. Peace and love to all passengers and drivers... it can be a struggle for both at times. One thing the good people of the world are golden and make the pain in the butt people easier to take. Skin color doesn’t matter... how people treat you says something about them not you.
@JAHAZIIELable
@JAHAZIIELable 5 жыл бұрын
@Steve Holmgren that's bs cuz im brown and most of my good ratings are from white people and usually they tip me more than Hispanics or black people 😆
@favoredone1222
@favoredone1222 8 жыл бұрын
I drove for Lyft and performed over 800 Rides and kept a 5 Star Rating. it went to 4.9 then went back up. 2 Weeks with Uber driving around intoxicated People got me at a 4.73.... I have a nice Clean Car. I'm courtesy, friendly and kind. I know my around Philly well so I get them to their destinations Safe with no problems but yet a couple of People Rated me low. I did like 9 Rides 1 day. I got 8 5 Stars and 1 below 5 Star an it took my Rating down to 4.83. I don't understand the Ratings but I will continue to do my best. No one complained so I was trying to figure it out but if they deactivate me 1 say I'm Gucci cuz I still have Lyft to fall back on. It's been a Year and I still have a 5 Star Rating with them...... Drive Safe!!!!!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
I doubt you'll get deactivated. 4.83 is better than my rating. I'm 3 years in.
@favoredone1222
@favoredone1222 8 жыл бұрын
+Uber Man its at 4.73 now. I was a bit salty but I did drive Fri Night and Sat Night and 90% of the was Super Intoxicated.... I think sometimes they hit whatever thinking they hit the 5... lolol 😂😂😂
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
That's possible. Worry when / if you get to a 4.65
@favoredone1222
@favoredone1222 8 жыл бұрын
+Uber Man Yeah that's low. I pray that never happens....
@Decorum.n.Decisions
@Decorum.n.Decisions 6 жыл бұрын
Ginger Weston drunk ppl tend to be very miserable. So yes. They ruin your ratings quick. Always have a back up. Great post.
@DJ-nomadlife
@DJ-nomadlife 8 жыл бұрын
I would say avoid night driving as much as possible I drive in a college town and I went from 4.8 to 4.46 in 7 hours because I Had 20 most if not all drunk students.
@AgentRedShirt
@AgentRedShirt 8 жыл бұрын
I tried the whole not worrying about the rating and my rating took a hit. I hover around a 4.75. I suspect my car being a bit on the small side might have something to do with it. But at least in my market it's a complete crap shoot. One week I got straight 4s. The next week didn't do a thing different and it was straight 5s. Just something I'll have to accept. Seems every time I get the rating up to where I'll reach 4.8 I get a string of ppl that rate me straight 4s. And back down to 4.73 it goes.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Patrick Geurs It sucks, but sometimes that's just the way of it. Stay away from 4.6, and you should be fine.
@AgentRedShirt
@AgentRedShirt 8 жыл бұрын
+Uber Man oh I was down to 4.65 at one point. Because I wasn't concerned with my rating. I had just started and at the time I like so many others thought that a 4 out of 5 star rating was good. Wasn't until I watched one of your vids about ratings that I learned a 4.6 was termination range. Since then I've worked my butt off to raise it. Managed to get it up to over 4.74 range. But I think that's where it is going to top off. Until I get a newer/better car. Every time it gets up to close to hitting 4.8 some puts rates me a 4 and back down to the 4.7's it goes. Lol. I don't do this full time. Just mainly on the weekends. But some of my problem isn't so much that I get a 4 here and there. It's that a lot of people that probably would have rated a 5, don't rate at all. For example. Over the past couple weeks I have done pretty close to 50 trips. Whe I got my ratings summary it said that got 10 5 star trips. Out of 13. In the last two weeks.
@AgentRedShirt
@AgentRedShirt 8 жыл бұрын
+Patrick Geurs but yeah I don't really care. Until it gets into the 4.6x range I'm not going to panic.
@shelleyphillips4784
@shelleyphillips4784 7 жыл бұрын
i havent worried about my rating till it got to 4.66 overnight. last night i went home with a 4.75 and i woke up with a 4.66. i dont understand it. all my passengers were laughing and having a good time.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
Welcome to Uber. :( It makes no sense. Many passengers enjoy trying to get us terminated. It's fun for them.
@berry186
@berry186 7 жыл бұрын
shelley Phillips I know exactly how you feel. I had all 5 star ratings up until one of my riders decided to lower it to a 4.60. I never talk about the ratings, I'm friendly, drive the speed limit, I'm always quick and on time, and my car stays clean. I laugh and have a blast with each one so I have no clue who did it. it made me almost cry when I first saw that rating because I need this job to pay my bills and losting it is not an option right now. This video made me feel slightly better but the rating system is stupid and unfair.
@brettbeyer8656
@brettbeyer8656 7 жыл бұрын
shelley Phillips it's because lots of them are with an entitled attitude. lots of them also look down on uber drivers so they can find anything that might not be perfect enough for them. I live in vegas. so whenever my rating drops down below a 4.8 I avoid picking snobby people up from the strip that are staying at 5 star hotels and focus more on driving locals more in the city. so I think one way to help control it is to stick with the right demographic if it's possible within your city.
@vgreene77
@vgreene77 7 жыл бұрын
shelley Phillips , the same thing happened to me and I just don't understand it I had no bad interactions with anyone and gave all my passengers 5 stars even if they were not friendly and didn't speak but somehow my ratings dropped also,smh i know how u feel
@taylorphoenix8
@taylorphoenix8 6 жыл бұрын
2A Forever preach! The college kids are the worst. They want to pack too many people in your car that they know won’t fit legally because they don’t want to pay the extra dollar or two for the XL, they want to bring open containers which they know is not allowed but they pretend they don’t, they want to act up, banging on the windows-raising the roof with their fists like some Jersey shore douche bags, they always leave something behind and then try to take you out of rotation to get it back to them on the busiest night of the week, demand aux chords, blast music to ungodly and unsafe levels, try to smoke weed or cigarettes in your car, and then want to give you one star because they think it’s funny.
@ZackBite
@ZackBite 7 жыл бұрын
Than you Uber Man , how I wish I had watched this video five months ago. Well for your good work I have subscribed to your channel tonight and thank you again. I have been doing Uber for the last few months and I'm getting it now , the ratings, ungrateful and unappreciated spoiled college babies , night riders verses day time riders . The fact is that , it is so hard not pay attention to your ratings expecially when you drive full time like myself. However, after watching this video I'm pretty done with all the nonsense. My ratings as of tonight is at 4.84 after 2700 rides. when I started back in June , everything was fine until the crying babies entitlement college punks came back to school with their cheap ass Uber pool. my ratings has dropped since and the only time I see a change in my ratings is when I drive in the suburbs and Upper class neighborhoods . So from tonight, I'm cutting back on Uber pool. and also I'm cutting back on riders with below 4.6 ratings. Riders with poor ratings turn to rate drivers poorly. what I do with riders with poor ratings is , I will accept the ride request , then send them a note ( you have a very poor rating and that can mean many different things so not in my car ) then cancel the ride with DO NOT CHARGE THE RIDER. So I will here by saying thank you again for this video. And I was wondering if you could do a video and educate driver's on letting riders with poor ratings ( 4.6 and below ) know why they are being canceled. I think they too need to feel the heat 🔥 as well. Thank you Uber Man.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
I appreciate that! Thank you for watching. Be careful canceling. You can be terminated for high cancellation ratings especially if you're texting the passenger. Uber keeps / has access to every text.
@jemini48
@jemini48 8 жыл бұрын
car clean, pleasant attitude, appropriate conversation, and timely pickup. Ask pax to guide if they dont put in dest address. If they disagree with GPS, go their way. As UberMan says, be yourself, and dont worry about ratings. Uber wants YOU to drive and they dont give a lick about your rating unless its hovering around 4.0 or less.
@halegammill3476
@halegammill3476 8 жыл бұрын
You absolutely correct... I'm the same friendly charming safe driver for all. Some will not ever rate me 5 star... Nothing I can do about it..I just relax.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Hale Gammill Amen!
@khushnood
@khushnood 8 жыл бұрын
Randy once again thanks for your tips - as far as the Gum issue I never carry gum instead just water bottles and Tic-Tacs and yes passengers do appreciate that, I have seen it and felt it. They have thanked me as they were thirsty etc. And yes they do leave trash in the car and once a rider handed me his empty crushed bottle in my hands meaning some riders are inconsiderate.. As far as spending a couple of Bucks a month on these items as you said is not necessary from your profit but you don't mind spending $1/1.5 daily which is about $20/month for DailyPay? .. I think those few bucks on buying store brand cheap water bottles would be wise :)
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Khushnood Irani I don't see the point. I maintain a 4.8+ driving drunks during surge with no issue without spending extra on water, and candy. I'd rather use it to have my cash every day. And when you are bringing in $500+ per day, $1.49 really isn't much to have the cash instantly IMHO.
@khushnood
@khushnood 8 жыл бұрын
+Uber Man Randy when you are making $500 / day (which sounds unbelievable) do you still need to get paid Daily?:) I mean I can understand if you are living hand to mouth... we are talking about getting paid once every week ..With these price cuts on a typical day I worked 13 hours and made $135 if you minus the overhead maybe $50, sad very sad .And I still beg to differ on water offered to passengers those few bucks do make a difference on your passengers experience on the trip
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Khushnood Irani I have been averaging $8K+ a month. Check my bank statement on the Dailypay vid. I did over $3K that day, and it's on my bank statement. This is not from driving. Yes, they still pay daily. Well, maybe on yours. My rating is based solely on driving alone. No amenities. :)
@khushnood
@khushnood 8 жыл бұрын
Uber Man Randy you make abut 8 K a month not from driving? what else can one do with Uber to make more money? can you also show me :)
@maherg3079
@maherg3079 6 жыл бұрын
avoid college kids, broken heart or divorced lady, drunk person, well dressed racist, couple going to drink, unemployed going to drink and a lady with multiple kids.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 6 жыл бұрын
That's most people.
@IMAJYESSIRR
@IMAJYESSIRR 8 жыл бұрын
same over here everyone just want a good and safe ride thats it. shout to uberman :) were pros at this already just smile at them and if them smile back your off to a good start..uber on
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+AJV Live Thanks man! Uber on!
@LibertyStation92106
@LibertyStation92106 8 жыл бұрын
Couldn't agree more. I'm new to Uber and out of 16 rides, I've received a total of 6 ratings, all were 5 stars. I will provide small bottles of water in the dual cup holder in the backseat and it's 50/50 if people take them. Zero BAD experiences in my limited time. Last night on New Years', my last ride was a group of three, 20-23 year olds. One of them, was incredibly intoxicated and had hit his head in the bar and he needed help to walk. He reeked of vomit, but fortunately, he'd already done that before I got there. He had supportive and kind friends wanting to look after him. I'm more than double the passengers' age and I've been there, I get it. Got them to their destination safely. As I got home, I found the intoxicated guy's key in my car. One of his friends was sitting in the front seat and had apparently put it in the cup holder after taking it from him. Contacted Uber that I'd found it and was told to take it to the partner center. They're closed today and over the weekend. I travel for work on Monday. I wrote Uber back and told them it was fine for the rider (who wasn't drunk) to contact me directly. We'll see how that goes. I will make an attempt to deliver on Sunday to the drop off location if I don't hear anything today or tomorrow. Not a fabulous money maker in Indy, but it was good to get people safely where they needed to go. I had one surge ride of 1.5 and the highest I saw it was 2.0 from 9pm-4am. At 1:30pm today, near Lucas Oil stadium, I saw a 3.4 surge. Go figure!
@tomwells7124
@tomwells7124 8 жыл бұрын
My lowest ratings are usually by partiers on Fri or sat nights, usually by female riders. If I do airport or daytime driving, its usually higher. Dont stress over ratings, some people are never happy with anything. Dont pester riders.
@tomwells7124
@tomwells7124 8 жыл бұрын
Perhaps a little more excitable and many buzzing or half tanked. Women can be hard to please no matter the time of day or night. I wish i knew why.
@dartkid3666
@dartkid3666 8 жыл бұрын
+Daniel Bennett seriously . stay away from drunk chicks had a perfect 5 star an done drunk chicks fucked it up lol
@caracasboogie
@caracasboogie 7 жыл бұрын
+dart kid lmao
@Decorum.n.Decisions
@Decorum.n.Decisions 6 жыл бұрын
tom wells because drunk people are miserable as fuck
@taylorphoenix8
@taylorphoenix8 6 жыл бұрын
Daniel Bennett I can’t explain to you the psychology or sociology that goes into the variables that lead to a lower star rating, but I will attest that that statement rings true. I tracked down where my low ratings were coming from based on checking after each and every ride where my rating was, and where it ended up and the number of five star, four star, three star and so on ratings and the culprits were the college students from Duquesne University which are 90% of the time female. They get in your car, they silently hate on your music-but won’t ask you to change it, they’re already in a mood because it’s cold outside and they’re dressed to the nine’s which unfortunately doesn’t include dressing warm or comfortably-but involves dressing provocatively so they can solicit free drinks (let’s be honest, it’s a real thing and this is coming from a feminist), and overall they tend to come from upper middle class to upper-class backgrounds who think that they can abuse the “help” because it makes them feel a peg or two up from the “riff-raff.” I am “the other”, I am “less than”, and shit rolls downhill.
@qweenjeans8
@qweenjeans8 8 жыл бұрын
I really liked your post today. You will get anxiety over trying to be the best and over offer ammenities. If you're anxious, I think it will show in your behavior and make customers nervous. Too many choices can make one anxious, too. Like when I go to a restaurant with too many items on the menu, I get nervous with the wait server hovering waiting for a response. I agree with you. just chill already.....LOL
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Jeannie Winters Thank you :) I agree 100%. We don't need more stress. Just chill, and drive!
@relentlesskst1231
@relentlesskst1231 8 жыл бұрын
I completely agree! Get them from point a to point b with a clean car and be friendly. All that other shit is bs!!!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+relentless kst Thank you. :)
@Vontrelle35
@Vontrelle35 8 жыл бұрын
Always coming with solid information my G! Is that your new girl in your avatar?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Kavoen Sachedina Thank you my man. Yes, that is Jessica. We've been together since August.
@nycmatch3658
@nycmatch3658 8 жыл бұрын
I drive an older and smaller car than most, so right off, I'm at a disadvantage. But I keep my car clean inside and out (BTW -- it comes to about $6 per car wash, $3 vacuum, which I do at least once a week). Because the back passenger seats are tight, I move my seat all the way up to where my knees are almost touching the wheel. I push the front passenger seat even more up front than my seat -- and I don't allow anyone to sit there. In addition, I keep the trunk spotless, in case they have to put something back there. So, essentially, my car is a 2-passenger car. I know people are comparing me to other drivers who have luxury cars or more comfortable rides, so I don't always get a 5. But I dress well, I'm nice, and I try to open the door for riders as often as I can. I've been hovering around a 4.75 for most of the year. There doesn't seem to be a place where you can find out which riders give you low ratings. I have no written complaints. I did mess up recently because the app takes you to the front of a gated community and tells you "You have arrived" with no additional instructions. I looked at the numbers on the gate so I could figure out where the rider was -- her number wasn't there. I had misread the number on the app -- I fully admit my mistake. So, I pulled out of the driveway and thought maybe I had turned into the wrong place. This took me way off course and by the time I realized my mistake and got back to where the rider was, she had been waiting and watching me screw up on her phone. After that fiasco, my rating went down to around 4.65. I take responsibility for that. The following week, as I approached the pick-up, I saw 4 teenagers waving at me. As soon as I pulled up to them to ask how many passengers, they all rushed in and sat down -- they knew what they were doing. Even a huge guy who squeezed into the front seat and wanted to sit on top of my stuff. I managed to take my things off the seat and put them in the trunk. When I got back, I told them -- in a nice way, I thought -- that my car is a 2-passenger car. They didn't like that -- one girl seemed sympathetic, the others were mocking and disrespectful all during the $3 ride. After that ride, my rating went down to around 4.49 -- and now Uber is threatening to disconnect me. I hope I find a real job soon.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Sadly, you must be able to fit 4 passengers in to all UberX / Pool cars. No exceptions. The front seat should always be empty. I'd address those issues immediately. Best of luck out there.
@nycmatch3658
@nycmatch3658 8 жыл бұрын
There is no way that car can comfortably fit 4 passengers. Thanks for letting me know. I already figured out that I'd be making more money flipping burgers. Good luck with Uber. You'll need it.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thank you. I don't need luck with Uber though. My Uber cars both seat 5 very comfortably, and one is UberSelect. I've got 3 years doing this. Tonight we hit 5.1x surge. As we do most weekends. Uber is great here! Have a good one!
@Cichlidman
@Cichlidman 8 жыл бұрын
That's my story I did all that too and my rating went down I quit that relaxed and my rating is just fine now. I found that it was the types of pax I drove also. If a pax has a 5 star that concerns me because there new and have not had the ratings conversation yet I like picking up pax that are 4 because they know the deal
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+ray wood Bingo!
@RynazRazman
@RynazRazman 8 жыл бұрын
just started with Uber abt 3 days already... was worried when my ratings was below 5* by 2 riders i got worried... but since i am new and after UM said not too worry... i am trying very hard not too worried... so far didnt offer much on drinks only sweets... will see how it goes tmrw on my 4th day... so far meet 17 different people im loving it...
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Syarinaz Razman Nice!! How's it going??
@RynazRazman
@RynazRazman 8 жыл бұрын
+Uber Man thanks for asking only did it for 1 week... after came up with conclusion abt ware and tare petrol deduction by uber everything.. i dont think its worthit... I love my car way too much...
@ascap2854
@ascap2854 7 жыл бұрын
I've only been doing uber for a week and have a 4.37, should I be worried or do they give you a certain number of trips to get your rating up
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
Yes. That is not good at all. They terminate at 4.6.
@ascap2854
@ascap2854 7 жыл бұрын
even if I only have around 25 rated trips? I would think they'd give me at least 100 trips for it to even out
@vnsurfer7413
@vnsurfer7413 6 жыл бұрын
Lol, I've been driving for uber about 4 years now. My rating is at 4.95, I never had anything below that. Like the video said just be yourself, and care about the customer and their needs.
@michaelfinch2649
@michaelfinch2649 4 жыл бұрын
So true i drive for lyft part time I'm at 4.91 cancel rides will get u fired from lyft uber I don't cancel. No rides
@WGR467
@WGR467 6 жыл бұрын
I keep mints in the door and mini water bottles in the back seats, not for ratings but for tips.
@fudgedogbannana
@fudgedogbannana 6 жыл бұрын
You are right Uber Man. also, I drive a BMW X5 on weekends and have aminities (to be cool and give them something special) but I lease a Toyota Corola to drive Uber too, it makes no difference in my ratings or tips, so I am driving more Toyota and less BMW now.
@fenderguitars6050
@fenderguitars6050 6 жыл бұрын
ubers rating system is bs
@tesfaseyoum6196
@tesfaseyoum6196 6 жыл бұрын
Good analysis.Thanks.I will try to follow same
@phatton1054
@phatton1054 6 жыл бұрын
I provide water in a small case in the back seat. Some people have grabbed a bottle and others have not. I will continue to offer the bottled water. They will always see me drinking my bottle because I drink water all day long.
@roberttreadaway7853
@roberttreadaway7853 8 жыл бұрын
4.78 165 trips 115 rated 100 5s of the remaining 15 7 have to be 4s it was easy to figure the percentage I think you can Never please everyone
@eyekon_media
@eyekon_media 8 жыл бұрын
i got 401 lifetime 347 rated and 305 5 stars that's 42 mutherfukers who i couldn't please i can care less im a good driver funny as hell and those who choose to talk to me find me cool. the rest are those who are stuck up and have 0 lives to rate somebody who gave them a service with their own car
@khushnood
@khushnood 8 жыл бұрын
Can a Pax Grade or rate you twice ? Answer is yes: Pax can change your rating again even after rating you on their mobile app. HOW? When they get an email with their receipt down below it shows the driver's name and they can click on either 1 - 5 stars to re rate the driver. in few cases if we file a complain about a misbehaved rider the guy can go next day and grade you a single star! I have complained numerous times and raised this issue at a few Uber and driver meetings / office forums but has fallen to deaf ears. Again its all about the "Passengers" we drivers don't count
@dartkid3666
@dartkid3666 8 жыл бұрын
so in theory could they give you a better rating ?
@khushnood
@khushnood 8 жыл бұрын
+dart kid yes but facts show they take the trouble to re rate you for the worst to lower your rating
@dartkid3666
@dartkid3666 8 жыл бұрын
+Khush Irani uggh I hope this drunk chick reconsiders. she was new to uber and I know she had no grasp of the rating system. hopefully she reconsiders. if she gives me a worse rating there's got to be a way I can rerate her
@dartkid3666
@dartkid3666 8 жыл бұрын
+Khush Irani nevermind I found a way to rerate her.
@PetreAkaliyski-the-IM-stuggler
@PetreAkaliyski-the-IM-stuggler 7 жыл бұрын
dart kid how I want to relate all measerable pasengers.
@shawnkennedy9414
@shawnkennedy9414 8 жыл бұрын
I have a 4.79 It has been that way for a month . The riders see a 4.9 on the app but my app shows 4.79 . I tried candy and games but It made no difference . The one complaint I got was giving out my LYFT code . Guess they didn"t want to save a few bucks and have a 2nd option . I have had a customer show me they gave a 1 star just because I didn't turn the music up loud enough . Got a 5 star because I waited for a woman to get in her house after a ride . Ratings are kind of a joke , don't be a slob or a jerk and you will be fine . BTW , thanks for the videos , they helped me a good bit when I started .
@U10ko2
@U10ko2 7 жыл бұрын
I don't have to worry about my rating... last November my rating went down to 4.61 and I simply called my friend who is a hacker. I paid him 45 bucks and the next day it went up to 4.85. Its good to have a friend who is a hacker.
@fenderguitars6050
@fenderguitars6050 6 жыл бұрын
uber can tell when they do that and they will kick you off. anyway, all it takes is one drunk or some lame chick to ruin you rating
@09CALIGUY
@09CALIGUY 8 жыл бұрын
I drive a 01 camry for uberx in La and i stay away from Beverly hills my ratings go down in that area.
@09CALIGUY
@09CALIGUY 8 жыл бұрын
Nope i have 5.0 rating and if they w ant luxury there is uber lux. Uberx pays the same no matter if it's Beverly hills or compton. With no surge we make $10 hr after all cost are inputed in.
@AgentRedShirt
@AgentRedShirt 8 жыл бұрын
I highly doubt you drive a 15 year old car in LA.
@Gus.T
@Gus.T 7 жыл бұрын
Exclusive TV nobody wants to ride in a 15 year old car. Cars over 10 years old shouldn't be allowed to be driven in uber. I get so disappointed when I see an old piece of junk picking me up.
@Hooligan.2
@Hooligan.2 6 жыл бұрын
Gus Totah well why don't you just get a car?
@khushnood
@khushnood 8 жыл бұрын
I have a typical example yesterday that I need your expert advice on Randy where I got a 1 Star..(My life long rating is 4.83.Since Uber started UberPOOL in Miami its nothing but a pain I can quote several examples of issues with UberPool. This call last night for Pool request, we are supposed to wait 2 exact minutes for rider to arrive or we can cancel I called Rider in 2 minute two scantily dressed girls walked up at first they seem calm I politely told them Pool we cannot wait more then 2 minutes. Usually I gauge THE RIDER BEFORE I CLICK ON 'START TRIP' to see if they are nice folks. In few cases if they are rude or angry upfront I cancel the trip ask them to leave BEFORE clicking on START trip as once in a trip you cannot cancel and you have to take all the crap from the rider or they ruin your Star rating. After I clicked START the younger girl was LOUD she said I have to wait 5 minutes, asking me where I am from and started insulting me - oh I know you are middle eastern you guys treat your women like crap Blah Blah and even used the F@&* word, she went on to say that she will give me 1 STAR and if 2 more people give me 1 star I will be barred from uber!.. I KEPT quiet in fear she will ruin my rating but towards the end I said I will complain about abusive language rudeness etc. and she replied she will complain I abused her?????WHOA for a $2 profit I had to take all that crap ( Pool rates are cheaper and we never get 2nd ride within that trip to make profit) I gave her 1 star and complained to Uber who replied '..if this Rider does anything like this in future they will take some action.. AND this is just ONE of Many bad passengers I have had in past :(What's your take on this Randy? what would you have done during and after the trip?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Khushnood Irani That's EASY. THROW THEM OUT! Report the issue to Uber. Period...
@vegeta9411
@vegeta9411 8 жыл бұрын
you are absolutely right
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Juan Carlos Lopez Thank you.
@The72caddyman
@The72caddyman 8 жыл бұрын
Amen.. I am friendly, have a clean car, and I drive them safely. Anything else, they are on their own. I stop for drinks and things regularly, but NEVER pay for them, let's see a cab do all those things free....
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Dean Pattison Exactly!
@garysansum1834
@garysansum1834 7 жыл бұрын
I stopped putting the goodies in the backseat when someone jumped a bottle onto the floor. Luckily I have good floor mats so cleanup was easy. But still, that was rude and a waste of my money (water)...The water itself I just vacuumed it out, most of it stayed in the floor mats.
@happytypist2450
@happytypist2450 8 жыл бұрын
All you need is a clean car, good navigation skills/gps, and basic customer service skills. Having a charger available seems to be the number one amenity that riders enjoy, just from my observations. I see that particular comment in a lot of positive feedback.
@richardliang7685
@richardliang7685 7 жыл бұрын
I did all those and I only had 4.7.. plus I drive much nicer car than your typical uber x. Some pax is just bitch, you need to screen pax rating and not accept those no matter what even if it surge.
@ValWarren
@ValWarren 8 жыл бұрын
This is true. I, as a new driver, went all out and got water, gum the works. They don't care about it. I learned that first day and never did it again. I'm still a 5 star driver after 22 rides. (yes, all 5's) Be friendly and drive well, that is what they care about, plain and simple.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Val Phillygirl I couldn't agree more!
@dartkid3666
@dartkid3666 8 жыл бұрын
man we literally had the same record but I got one drunk chick an sent me down to like a 4.96 . she was my only bad one and I'm 20 or so rides in so hopefully I can bump it up soon
@jp3711nc1
@jp3711nc1 6 жыл бұрын
I'm a 4.31 I dont do all that I'm very simple I give them a smile safe drive I may have a charger but that's it. I mainly get people going and coming from work.
@saidabdihoosh3682
@saidabdihoosh3682 6 жыл бұрын
Thank.you nice advice.I really enjoy ur speach God bless you
@smartshoppingg
@smartshoppingg 8 жыл бұрын
Great Advice!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+smartshoppingg Thank you, and thanks for watching.
@valerieharris8282
@valerieharris8282 8 жыл бұрын
I had to laugh, because I do have small bottles of water & mints in my back seat cup holder.. and this weekend someone had chewed gum on my backseat floor mat, just like he mentioned. I was 'What the hell!' I am scaling back on that too. my ratings were varying 4.80-4.90. Let's see what happens. Thanks for sharing.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
I am sorry that happened to you. I'm sure you will notice your ratings stay about the same though without all that.
@valerieharris8282
@valerieharris8282 7 жыл бұрын
You're right (lol).
@balasupramaniam2227
@balasupramaniam2227 6 жыл бұрын
Hi there,I appreciate your advice, I'm Bala a uber driver from Malaysia..
@soloarc1529
@soloarc1529 8 жыл бұрын
and thanks for the tips ! much appreciated!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+the arc (king 3) No problem.
@Bay_Area_Boss
@Bay_Area_Boss 8 жыл бұрын
Perfectly said bro (candy and gum) I stopped long time ago
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+czr521 Thank you.
@chriso5662
@chriso5662 6 жыл бұрын
Drive safely and maintain a clean car and you will be good.
@bobbenckert1161
@bobbenckert1161 8 жыл бұрын
Uber Rating - 4.92 Lyft rating 4.94 over 3000 rides - no water, no gum, no cords. except mine and i do share - my car, my music - end of story
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Bob Benckert Thank you. That's exactly what I'm trying to show people. Thanks for sharing this!
@bobbenckert1161
@bobbenckert1161 8 жыл бұрын
whatever you say
@subarna_das
@subarna_das 8 жыл бұрын
I always try to rate 5 star to the drivers, unless they are really painful to deal with.. I don't expect water, food and stuffs like that.. I booked a cab for a pleasant ride. If he is able to provide that, he has the right to get 5 star, thats what I feel..
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Subarna Das I can assure you, we appreciate you!
@jasonburns6411
@jasonburns6411 8 жыл бұрын
Great video UM
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Jason Burns Thank you.
@AmirA-zv6uk
@AmirA-zv6uk 5 жыл бұрын
GREATEST ADVICE FOR UBER DRIVERS. Check your ratings several times a day, if not after every ride. When you see a bad ratong, call up Uber and block the rider. These young brats will straighten out when they cant get a ride.
@barrio737
@barrio737 6 жыл бұрын
Uber shouldn't have a rating system. They should use a pairing system instead. I should have the option not to pickup previous individuals by telling the system not to be paired with that person any more. It would be better than cancelling some one with my middle finger in their face.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 6 жыл бұрын
I agree.
@stevstevhoov8288
@stevstevhoov8288 6 жыл бұрын
Drunks in your car will always be there,..and they will give bad ratings,..you have to drive surge at night ,..( which is dangerous enough ) ,..or you will make no money ,..
@tjmns
@tjmns 6 жыл бұрын
I stop driving at 12:30 a.m. and my rating went from a 4.7 to a 4.91 in about a month ish. And I have over 2500 rides so far
@lvfan8141
@lvfan8141 5 жыл бұрын
My rating is 4.97 and I’ve been doing this 2 months. The only bad ratings I have gotten are in the southside of Chicago where the ghetto people live there, so I avoid that area. Lots of ignorant people in the southside. Drivers stay away from Chicago southside
@Bubbles99718
@Bubbles99718 6 жыл бұрын
One of the most annoying things about the ratings is the zero feedback. What happened to get the lower rating? Can't change it if we don't know what it is.
@stephenray8337
@stephenray8337 7 жыл бұрын
I think providing all the essentials (water, soda, candy, ect...) Some passengers would think of it as a bribe for 5 stars and be like, "No you cannot bribe me." I also wish the passengers would mention if they are going to give less than 5 stars, but then again I understand they don't want we Uber Drivers to argue or say either give us 5 stars or don't rate me at all. I'm glad Uber Passengers has to select what needs to be improved if they choose not to give 5 stars, because certain reasons will make the rating not count.
@xLegendaryPete
@xLegendaryPete 8 жыл бұрын
Generally I dont care if they like my music or not. I do listen to rock and alternative but alot of people like the music i play
@neogeo227
@neogeo227 8 жыл бұрын
I was at 4.54 then I stopped worrying about it, but I still offer water, got rid of the gum. The wife thought the same as you they might drop it on the floor. Now I'm at a 4.78. Just be friendly and say have a good day/night when you say bye. Also if you make a mistake apologize for it.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Daniel Ruiz Thank you for showing that it really works!! Good point on apologizing when you make a mistake as well!
@Herschy3
@Herschy3 8 жыл бұрын
4.88 here and I don't offer stuff. Just a clean safe ride
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Herschy3 That's a great rating!! Impressive!
@undihog
@undihog 6 жыл бұрын
I’ve got a 4.97. Phone charger, aux cord, a couple waters if there’s events of festivals around. Know when to talk, and when NOT to. Clean your car. That’s all
@chriswylie253
@chriswylie253 6 жыл бұрын
Very good advice...in fact like simple dog psychology...fear draws aggression...unfortunately...if you are obviously desperate for a good rating...catering to every whim of the passenger...they see you as weak...and it can bring out the 1% of jerks....kind of like how people just GO OFF sometimes on telemarketers...I mean that apologetic voice and the sales pitch and some people fucking rip into a 2 minute, obscenity laced tirade because they know the person is desperate and helpless....lets face it...ALOT of phone calls are just as annoying and no one deserves that...even a telemarketer...be strong.......professional, friendly but strong and the 5 stars will pour in.
@fenderguitars6050
@fenderguitars6050 6 жыл бұрын
EXACTLY !! ,..But on the other hand, if you aren't absolutely perfect, they may screw your rating just the same, ,..or even IF YOU ARE ! AND JUST FOR FUN TOO,.. Drunks know no limits,
@chriswylie253
@chriswylie253 6 жыл бұрын
Fender Guitars I had a guy lose a sports bet while in the car...He threw his cell phone down and yelled "Fuck the Dodgers and fuck lyft"...and gave me 1 star on a perfectly navigated 5 minute trip..he even drank one of my complimentary waters.....thankfully Lyft removed the rating when i explained what happened and showed I have a perfect 5 star rating.
@salvationnirvana4411
@salvationnirvana4411 6 жыл бұрын
I never ever offer anything with customer . No water , gum , juice , phone number etc . Make sure drive safe keep car clean ,and never ever talk and text This is all about your rating
@Zdosse
@Zdosse 8 жыл бұрын
I had 2 riders yesterday and we all had happy stories when I dropped them off I also helped them take out their fuking heavy luggages without tips after that I went to my car and rate them 5 stars. When I woke up earlier in the morning my rating dropped down from 4.82 to 4.81 then 4.80 and I don't who gave those low stars. It could be them or it could be the riders from previous days ago. Do you have any suggestion for this issue, UM?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
I wish I did. Ratings are one of those things that are hard to figure out. Just keep moving forward.
@Se3ret
@Se3ret 8 жыл бұрын
Just say "if you need anything let me know" in stead of asking them if there is a problem!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+InfiniteCreeper Exactly.
@JensenIncorporated
@JensenIncorporated 8 жыл бұрын
Uber just deactivated me the day after christmas for my lower rating even though my rating was rising. My issue was drunk people. They hardly rated most of the time. Whats make it worse is that they said it's permanently deactivated even though this is my first deactivation and I was offered no class or any way of getting reactivated. The messed up part is they said they would not deactivate me when I reached out to them. They said they would work with me on an individual level. They lied and deactivated still 3 days later. Uber has just left a very bad mark on me now.
@gabriellamas3421
@gabriellamas3421 8 жыл бұрын
I refuse to pick up drunk people. They are unpredictable. I won't drive past 9:00pm. It's working out great so far.
@JensenIncorporated
@JensenIncorporated 8 жыл бұрын
+Gabriel Lamas I tried doing days, but it didn't bring in nearly the same money in my market.
@leonbain6482
@leonbain6482 8 жыл бұрын
+Jensen Games In Miami, I noticed that early mornings in combination with early evenings affords me the opportunity to avoid the 2AM bar scene. Usually brings in $50 in the AM and another $50 in the PM on weekdays. Then on weekends, I still do early AM and I'm able to take advantage of the PM rush to the clubs when they are not drinking. Works out well for me. 😊
@GEN2WIG
@GEN2WIG 8 жыл бұрын
+Jensen Games I prefer drunk riders b/c they are way more relaxed and they tip more often (even if they want remember it in the morning lol). Never had an issue with my ratings and 80% of my rides are overnight...During the day people are more uptight, less talkative, and rarely tip...I worked customer service for several years in the past so maybe that's why I tend to have good ratings...but sorry to hear that...maybe you should drive for Lyft?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Jensen Games I am so sorry to hear that. Have you emailed them to see if it can be worked out? partners@uber.com
@charlesdjones1
@charlesdjones1 5 жыл бұрын
I was dropping down to low 4.8's fast in Houston where people will slap you with a 1 Star for no reason at all. I only drive College Station now, not for ratings but because it pays so well per fare, but I'm back to mid 4.9's for just being myself, driving safely, keeping my car vacuumed and smelling nice, and I usually get tips about every other ride. Another thing, I don't care who it is, or how rude they are, everyone gets 5 stars from me. Their rating means nothing to them, but it means a lot more to me as a driver so why hit them with 3 stars just to get hit back with 1? That's not the way everyone does it, but that's just the way I chose to do it from day one. So yeah, if your rating does matter to you, then a lot of that is just where you drive. The bigger the town, the more bad ratings you are going to come across.
@douglasrodrigues332
@douglasrodrigues332 6 жыл бұрын
Some people will complain about everything. I got one complaint because the two women passengers thought the vehicle could have been of better quality. I have a 6 year old Camry which is clean, and no smells. With the exception of custom seat covers, the vehicle looks brand new, and with only 37000 miles. I was thinking that these two women were too cheap to hire a limo.
@westside7327
@westside7327 7 жыл бұрын
uber man i have a question why uber dont give better promotion for uber drivers that have 4.98 driver ratin like my self? just sucks knowing they kinda dont care as much!:/
@Decorum.n.Decisions
@Decorum.n.Decisions 6 жыл бұрын
West Side they dont
@drewscentral5587
@drewscentral5587 8 жыл бұрын
oh btw uber man, i met a girl through uber and she likes me alot! Anyhthing is possible haha. She even wants to use me on some days and help me out with ubering. Great girl to! :)
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+MoneyHard . That's great!! Congrats!!
@johnbarrett7774
@johnbarrett7774 7 жыл бұрын
I advise pax at the end of the trip that I will rate them a 5 and explain the rating system, most I found don't understand what it is all about. Then, I ask the pax to reciprocate a 5 star rating for myself. This has been pretty successful and my ratings have increased. However, I only do this with pax that deserve a 5.
@fenderguitars6050
@fenderguitars6050 6 жыл бұрын
often you are cool to riders who turn out to be creeps later and they screw you with a one star rating. not cool
@jimjones1294
@jimjones1294 6 жыл бұрын
The only time they re rate you is when you write anything of a issue about a particular rider. If you give a 3 or below without writing anything, uber won't notify the passenger. I've had days I've handed out 1's like feeding a flocked of pigeons! Of course their attitudes, choice of words and or actions were the cause of their demise. How do I know, because once I stopped leaving reasons why I gave them a bad rating, my rating no longer dropped. I stand at a 4.96 up from a 4.71! In which my all time low, were the times most passenger's were at a all time peak illness of rider "assholenesshumungus", and had no idea the driver can rate them.
@MrTonyspizza
@MrTonyspizza 8 жыл бұрын
I just started uber, what's the lowest rating you can get and still drive? I live in PA
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+tony denardo Typically it's 4.6
@abrahammoshecohen7974
@abrahammoshecohen7974 7 жыл бұрын
hi I'm planing to buy a camera to record inside my car during the trips . what should I buy ? thank you
@Jonathan01233
@Jonathan01233 8 жыл бұрын
last week was my first week and got a 4.5 which is perfect for me but is uber gonna deactive my account if i dont bring it up ?
@yosukenarukami7725
@yosukenarukami7725 8 жыл бұрын
I was very concerned about the ratings as well however, yesterday, I had 3 separate gangsta rides that gave me a one star rates. I was going nuts. yes, being obsessed with rates can be ones worst enemy.....it is like the passenger knows you are trying too much yet, being nice, asking for their preferred route, Aux cable, and chargers are our customers best interest. shut up if they do not want to talk and know when you want to talk since, your body will tell you and theirs as well (look in your rear view, if they are looking at their smartphone.....shut up). points to look out for -look at their attire in men such as sport teams and talk about the team, sport, players....etc, however for instance if I pick a guy up from the casino he may have his sunglasses hanging from a shirt pocket or on top of head......kaboom, talk about poker. - if a woman talks (she will) exploit everything about it that topic with one response "that is interesting, please tell me more." works everytime and repeat the process when a new topic arises. - Do not talk much about your self, be mysterious and keep all conversation about you simple and answer questions pertaining toward you with reflection, such as, "yes, I have children, 8 and 11 years old. say, what about you?" I notice if you can hold a conversation the whole distance, you will get 5 stars practice in front of the mirror.
@Gus.T
@Gus.T 7 жыл бұрын
Yosuke Narukami people don't want to talk to drivers, why do drivers think they need to talk?? Shut shut up and take me to where I want to go. A diver who doesn't say a word the whole ride gets 5 stars
@yosukenarukami7725
@yosukenarukami7725 7 жыл бұрын
Damn, I forgot I used to slave for uber. What a joke. I would never waste time with this company again.
@ranchoboomerang
@ranchoboomerang 7 жыл бұрын
Honestly it's very different in my market people want me to talk , sometimes I just want to chill.
@Decorum.n.Decisions
@Decorum.n.Decisions 6 жыл бұрын
Yosuke Narukami great advice!
@gregmadison556
@gregmadison556 6 жыл бұрын
You have to watch your ratings without being obsessed. What I don't like about passengers is they complain to uber after the ride. Example, car was too hot or too cold. Just ask me to turn the ac or heat. What I really don't like is when the app is giving wrong directions and I spend extra time trying to find them using different apps, and they give me a low rating. I'm going to start cancelling these people. I offer water and mints and a lot of people give me 5 stars because of it. A lot of times they say you are the first uber driver to off water and mints. I spend about $6 a month on water and mints.
@MichaelSHuffJr
@MichaelSHuffJr 8 жыл бұрын
nice new office UM!!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Michael S. Huff, Jr. Thank you :)
@sabbymac
@sabbymac 8 жыл бұрын
You probably noticed my comment of $4.99 for water. Lol. Water is all I will provide and I don't chill it. It's not hot, but not in a cooler. Gum, candy… F-That. Water has a 2 fold for my passengers. They may be drunk or been outside all day and need it, and it's just a nice thing. Apart from that, all other things are fluff.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Sebastian Mac Donald :) I did see that comment. I'm not knocking anyone, we all do what we do to make this the best we can.
@richardkidd9431
@richardkidd9431 8 жыл бұрын
I wish my Rating didn't go up and down it keeps going down from 4.6 to 5.92 it sux.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Richard Kidd That is a danger zone. Hope it levels out soon.
@richardkidd9431
@richardkidd9431 8 жыл бұрын
It's 4.7 Right now and yes 4.92 lol
@aprahamgogus4232
@aprahamgogus4232 8 жыл бұрын
Is google gps better then partner application
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Yes, by far!
@tuubydude
@tuubydude 8 жыл бұрын
Keep your ratings high by avoiding college kids. 9/10 will rate you fine but, there is always that 1/10 immature kid who will slam you for nothing.
@Cichlidman
@Cichlidman 8 жыл бұрын
Everyone says that about college kids but I find I get the best ratings from the college kids in my area.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+tuubydude I did well driving the college crowd. But, on occasions, rating took a dip. I avoid college town now. Too many drivers down there anyway.
@moiwarning
@moiwarning 8 жыл бұрын
+Uber Man I had this issue I picked up the wrong person college kid called me confirming it wasn't him. I didn't drive at all maybe 2 feet and kicked the people out and ended the trip my rating went from 5.0-4.67 😁
@moiwarning
@moiwarning 8 жыл бұрын
+Uber Man I had this issue I picked up the wrong person college kid called me confirming it wasn't him. I didn't drive at all maybe 2 feet and kicked the people out and ended the trip my rating went from 5.0-4.67 it didn't charge him should I contact uber to inform them or I have to work to raise back up its my first week
@moiwarning
@moiwarning 8 жыл бұрын
+Uber Man I had this issue I picked up the wrong person college kid called me confirming it wasn't him. I didn't drive at all maybe 2 feet and kicked the people out and ended the trip my rating went from 5.0-4.67 it didn't charge him should I contact uber to inform them or I have to work to raise back up its my first week
@imfreeman2382
@imfreeman2382 7 жыл бұрын
🌟🌟🌟🌟🌟 for u Uber man ...
@WGR467
@WGR467 6 жыл бұрын
So in my post below, I mentioned I do it for the tips... well after this past week, I think I’m done with water bottles and mints. I’ve had to deal with people leaving their empty water bottles and wrappers in the back, well that’s it for me, no more! If they tip for the clean car and smooth ride then great, if not then I don’t give a rats ass.
@hemrec
@hemrec 8 жыл бұрын
when u give 1 star to your rider , did they see it immediately or later , any idea ???
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
No, they don't see it immediately. Also, they won't know who rated them a 1.
@hemrec
@hemrec 8 жыл бұрын
+Uber Man , are you 100 percent sure brother :)
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+hemrec 100%
@hemrec
@hemrec 8 жыл бұрын
+Uber Man ty so much , uber on :)
@makeupjazzetc
@makeupjazzetc 8 жыл бұрын
The prospect of wrappers, bottles, gum messes, ungratefulness would affect another number of greater concern: blood pressure! : )
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+makeupjazzetc Oh, you already know!!
@TopSiteEnt
@TopSiteEnt 8 жыл бұрын
So if you go down to a 4.6 rating you get terminated ?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+F Gar Usually, yes. 4.6 is the termination threshold in most markets.
@MrStlover99
@MrStlover99 8 жыл бұрын
+F Gar when you get a 4.6 they tell you: you can sign up for a $150 class, you will be monitored for the next 500 rides, which you will have your 4.6 on the app and on a computer will start at your next immediate rating
@MetalTeamster
@MetalTeamster 6 жыл бұрын
2 months and almost 500 trips in .. I am a 4.95
@Augustein
@Augustein 5 жыл бұрын
Mine dropped from a 4.80 to 4.71. Now, what do i do.
@baz9628
@baz9628 5 жыл бұрын
RIP Uberman
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