She looks like a kind soul, bless her.

Important testimony to show that he was of sound mind and not talking to so-called demons. He was alert to tell her to drive to the location in the way that he wanted. Premeditation is strengthened by her testimony.

And for the people that didn't think driving Ubers were dangerous enough. You never know who's getting into your vehicle, and you're with that person alone. Scary.

Poor lady having to be involved in this crap. She doesn’t deserve this =(

I feel so bad for this lady. She had nothing to do with the school shooting. She was just doing her job.

She did really well despite the language barrier. I can tell her laughing was due to her struggle with language barrier , my mom does the same. Really wish they provided a translator.

To this beautiful little lady. Please don't let this burden you. It's not your fault. I'm sorry you went through this

Such an adorable lady, it's unfortunate that she was put between such a horrific situation.

I think people do not understand the sentencing phase versus the initial trial. This is not to find him guilty. That has been established. To earn the maximum sentence, they need to thoroughly present everything so there is no doubt he deserves the maximum sentence which is death. That is why they are "dragging it out". This phase is going to be painfully in depth.

Shes honestly really lucky the creep didnt kill her after she dropped him off to the school. There must be so much guilt on this womans heart for just trying to do her job and then hearing what happened smh

This poor woman. Praise you lady for holding composure under such pressure.

Poor, sweet lady just trying to make some extra money and ends up driving a mass murderer to the location of the crime. These horrors affect so many people. Not only the actual murder victims but many others. Very sad. None of this is her fault in any way.

I hope she never blamed herself. She was just doing her job. She had no idea. I’m sure if she had any idea, she would’ve absolutely refused and let the authorities know

I read some of the comments and a lot of people said that she could have also been a victim. I didn’t think about that but it’s true. I’m so happy she was spared. I’m glad she testifying. Her laughing is nervous laughter because of the situation she’s in. Testifying in court is hard and for some people laughter is a nervous tick. She had no idea of what he was planning. She seems like a sweet grandmother person who wouldn’t hurt anyone.

I was super annoyed when she was being asked how the app works when picking someone up. The process courts go through to get information required so much patience.

The Uber lady sounds so sweet. God bless her and I’m glad she was safe.

Why didn’t they get this poor sweet woman a translator so she didn’t have to struggle to find words? They’d likely have gotten much more detailed explanations had they considered the language barrier. I hope she doesn’t have any guilt. She seems very nice.

Oh she’s so precious 😩 God bless this woman. So sweet. She doesn’t deserve this

Now everyone knows how uber works thanks to this guy making her explain her job over and over.

I wish they would have given her a translator. I'm sure she would have given a deeper explanation of what occurred. Like my mom she struggles to describe situation with out repeating herself

I drove a taxi graveyard shift for three years and you never know who is sitting next to you in your vehicle. You will discover the dark side of the community that you reside in, guaranteed. This is an extreme example of that. Poor women.

If it hadn’t been her Uber, it would’ve been someone else’s Uber I hope she doesn’t feel guilty

“My phone is in my bag.” “It pops out.” She’s sweet lol.

Alyssa Alhadeff, 14 Scott Beigel, 35 Martin Duque, 14 Nicholas Dworet, 17 Aaron Feis, 37 Jaime Guttenberg, 14 Chris Hixon, 49 Luke Hoyer, 15 Cara Loughran, 14 Gina Montalto, 14 Joaquin Oliver, 17 Alaina Petty, 14 Meadow Pollack, 18 Helena Ramsay, 17 Alex Schachter, 14 Carmen Schentrup, 16 Peter Wang, 15

Can you imagine if an Uber driver questioned every bag a passenger brought with them?

Imagine just how many Uber drives unknowingly drive criminals to commit acts such as these

Can only imagine this has weighed on her conscious since that day

Its crazy to me Nik suddenly is acting like a scared frightened child when he had no problem and even enjoyed murdering all of his peers.

She looks like such a sweet lady I feel so terrible that she was put through this

The court should have given her a translator to help her explain better everything she clearly has some trouble especially in this case I can’t image how nervous she must feel to have to be involved in this when all she was doing was her job my grandmother is Mexican and she always needs my help to explain and do some things so I feel for her. She did the best she could but I feel it would have been better and easier for her with a translator or someone to help her out a bit on things she didn’t understand. She is so brave my heart goes out to her.

My college classmate and later coworker, was working at a hardware store in Austin and she checked out a guy who murdered a woman and him and his gf chopped her up with the tools he bought from her. So many ppl are affected in crimes that aren’t thought about, like this lady. Such a range of victims Edit for autocorrect

Poor lady, couldn't imagine the guilt she may carry - if by some miracle you're reading this... that animal is to blame, not you in any way. May your life be blessed from this day forth

It’s so sad seeing testimonies from all the workers he dragged into his crime I hope they know it is not their fault a single bit

She is such a beautiful woman. God bless her having to be a part of this 😞

I love how people get upset by nervous laughter. People think that nervous laughter is disrespectful to the families of the victims..

She’s a beautiful seemingly pleasant little elderly lady and it’s a shame that she was unknowingly placed in the middle of this massacre by this senseless murderer.

Imagine doing your job, picking up a customer to take them somewhere, not knowing what that customer is going to do at their destination. I bet this lady has major regrets for this, but she didn't do anything wrong, it could have happened to anybody.

I don't get how he can sit there hands free no cuffs. Cuff him up.17 people and 17 injured. He attacked a guard also.

She seems like such a kind soul

Lawyers are so annoying! Making this cute little grandma explain how Uber works when they should already know how it works. It's like they've been living under a rock for the past 10 years.

Bless her and I hope she has peace in her mind because she had no idea this was going to happen. I'm glad she is safe.

I feel for her. Imagine being sprung into something like this.

Poor lady in the wrong place and the wrong time. The pain she must feel now knowing she drove the shooter to the school. God bless her for coming forward and testifying. 😢😢😢

this poor lady. it’s not like she knew, or could have stopped him. i don’t understand the point of putting her on the stand .

Can we talk about how adorable this lady was?

17 people is death or life without parole. Anything under is a shame for any state.

She lucky he didn’t kill her 😭

I am a driver, and she references the phone because things are dispatched through the phone, without much control on our end. It should actually not be true, though, that the ride will still appear in detail on her phone. It comes through the phone, but after 1-2 years the driver can no longer access the details. They waste so much time here asking this poor woman how a ride-share service works. It comes through the phone. End of story.

I like how she clarified “that’s how I feel”.

Our judicial system has become a daycare center for the criminally insane.

Lol i always expected the Uber driver to be a young guy in his mid 20s

At first this sounded pointless, but now I see it takes away any level of insanity to add to a mitigating factor.

There’s clearly a slight language barrier here. However her testimony is key bc the jury needs to hear her opinion of his mind frame. Was he erratic, was he calm, was he seemingly responding to any demons??? “How did u know where to go?” REALLY?!? It was 2018, we all have GPS on our phones by 2018 especially someone like a driver, so that’s just redundant. U

I hope she doesn’t harbor any guilt. It’s not her fault

“IT JUST POPS UP “ google engineer: thank you I worked hard on that

Now I understand why the driver was not suspicious of someone like him. She seems very innocent and sweet.

The female lawyer who comes in the end and asks the Uber Driver if she thought the shooter was 'anxious & nervous'... is this an attempt to prove that he was, in fact, not in a sound state of mind at the time?

Really sad that this innocent old lady has to deal with the guilt of knowing she took the shooter to the school.

This is heartbreaking to see. This sweet lady reminds me a little bit of my mother or someone that would be related to me. She was just trying to make ends meat and had no idea. Echoing so many sentiments here, I really hope she doesn't blame herself or feel overwhelming guilt. If anything, we should praise her that she's testifying despite the language barrier.

I don't like the way she is being spoken to. They are acting like she's speaking an entirely different language just because she has a bit of an accent.

It is ridiculous how N Cruz is looking at documents and making notes - whatever for ? He is guilty end of story - he should not only sit there but have the courage and the balls to look at the people he made their life a misery instead of holding his head down. May he rot in jail.

Clear and convincing testimony of premeditation, sound mind, and seeking attention for the act by choosing Uber pool

I'm continually impressed with this attorney, very well done sir.

Ridiculous level of questioning regarding the workings of Uber. Everyone is aware that everything is done through the driver's phone. No wonder this foregone conclusion of a Trial is going to take 4 months.

I’m not sure why they’re sometimes having trouble understanding her. I’m Australian, never travelled so I’m certainly not used to accents or different languages & I understand every word she’s saying perfectly… but everyone’s different I guess.

Poor lady bro

Can you imagine being that Uber diver finding out that your customer you just dropped off just committed a mass shooting at the place you dropped them off.

My heart breaks for this women and everyone involved. She must have so much internal guilt for this man's actions.

i feel so bad for this lady. the amount of guilt and paranoia she must face daily is awful.

I hope she can continue her life joyfully after this tragic event.

God, think how she feels!

The video of him saying what he would do step by step is more then enough to establish that this was premeditated.

Why somebody letting their grandma drive total strangers around.. They need to get an extra income and help her out

What a sweet, genuine lady.

Geez what a total waste of time these questions are ridiculous

Leave this poor lady alone. I feel so bad seeing the language barrier and her struggle. Nicholas is guilty. Didn’t need her testimony.

I'm sure this was very traumatic for her... knowing you dropped off a mass murderer right before the killings would give me nightmares for a long time.

She's a jolly person! One of those persons you see being interviewed about a tragedy with a smile on their face and maybe even chuckling.

Ridiculous....she has nothing to do with it!! They are just dragging out now.

Awh she's adorable! Love her!

The lady probably didn’t even know what was going on. She probably thought he was just a student and needed to go to school. In no way should she feel any guilt. May god be with her.

Imagine just doing your job and ending up on a major trial.

Why are they wasting all this money having all these people testifying against him this guy is going to jail regardless he's going to do life regardless this whole case is a waste of time just throw him away and throw away the key already

I want Mrs. Zucchini to be my grandma.

The prosecutor doesn’t seem to understand Uber well. I drove Uber part-time for 8 years in Philly. Initially, he’s asking her to read from documents produced by Uber which did not appear necessarily on her phone. For example, he’s showing her documents from the Uber records listing for “Nikolas Cruz.” For privacy reasons, the app doesn’t disclose last names. Her app screen would instruct her to pick up “Nikolas C.” Her court subpoena summons obviously says “Florida v. Nikolas Cruz” now. At the time, she wouldn’t have known his last name. Unrelated issue: I understand the presumption of innocence during the guilt phase to prohibit presumptively innocent defendants from wearing prison garb in front of the jury. However, Cruz already pleaded guilty and court is in the penalty phase. Jury already knows Cruz is staying in prison. Why dress him up in different preppy sweaters daily when we know he’s an admitted murderer now?

What happed to the “So help me God.” In the oath before testimony? This was such a sad event for everyone involved. I heart go out to them all.

How do young people get hold of weapons of war? These tragedies keep happening again & again. So sad!

She is a very sweet lady. God bless her.

Crazy how many psychopaths we walk by on the street everyday without ever knowing

God bless this lady 💕

why is that whole thing even a case in court?

Bless her heart. I bet she thinks about this everyday 😢

Order that freak to stop drawing and pay attention. This isn't supposed to be easy

Poor woman. Being a part of this must weigh heavy on her mind

Why is the court wasting this lady's time???...So pointless 😒

She has delightful eyes.

What beautiful woman. You can tell she is a kind soul.

Poor lady, she was just trying to make some money on the side and I’m sure she’ll always remember that she drove him there. I hope she doesn’t feel guilty because she drove him

they killin this lady with uber questions

“Tell us how Uber works”. Old lady: Ok boomer