She’s super sweet and gave gifts that were really meaningful to them

"Tina wasted a lot of time but I will help her improve her skills" awwwwww such a sweet guy 😍😍😍😍😍😍

This is one of the BEST Undercover episodes I've seen if not the BEST. 👍👍

i had tears in my eyes with the kindness shown and given

When Tina spoke to the last guy tearing up I also cried. Lols. That's very heartfelt. It's good when employees are loved and taken care by their employers. Happy workers, happy store, happy to place to shop, happy shoppers.

This got me so emotional. Boss people should be greatful to have their workers. They are the reason that buisness is good.

When the guy cried, My eyes went tears too. It’s probably bcoz I was chopping onions while watching this. 😛

Tina made me cry. She's a business woman with a heart of gold. God bless her.

I agree with all positive comments about Tina but Steven the meat Dept guy great example of a good person and worker! Kudos to her parents!

wow that knife at the end was such a unique, personal gift to him, you can tell she put genuine thought into these

Tina is a dynamic leader with a open mind and good heart. I was literally moved by the way she rewarded her employees. Human capital investment is the key driver for organizational/business growth. 👍 and may T&T flourish!##

One of the very best Undercover Boss episodes ever!

😢 This Tina Lee is a very sweet lady. The world needs more people like her.

She actually has some great staff! Treat them well.

This episode brought me actual joy. Seeing so many loving, ambitious, kind, hard working people made me really happy. These workers deserve absolutely everything.💕

I usually pass off reality shows like this as fake fair. But this episode touched my heart...

its wonderful to see how management treat their employees and reward them for their hard work, unlike other big companies who are slow to reward and recognize their workers but very quick to punish them for the wrong things they do (in the management’s perspective)

How wonderful these employees are being raised recognized for their contributions I am so happy for the gentleman whose parents are being flown over

I just love the attitude, the sense of valor, the importance of family Tina showed and the recognition those humble people got. A lot of businesses should take this as an example. This is an honest and brilliantly lead business and each and every employee deserves success. This was heartwarming even 6 years after. I hope T&T is doing fine nowadays!! Much love.

We have been driving almost an hour to shop at T&T regularly. I’ve watched the store grow and open new locations in BC and Alberta. Such an awesome success story thanks to strong leadership of the founder.

I keep crying and rewatching the part where she gifts him with flying both his parents down from Taiwan. He hasnt seen them since he was 17!

Love how they showed without workers there won’t be a company. They are appreciated and they deserve what the boss gave them. They are dedicated to their job, lucky bosses and vice versa! T&T is a Family!

When the executive felt touched and cried for the things that Steve had gone through I felt so much humanity. I would hire such executive and employee both are important for an organization.

Both of my parents works there at Kennedy area for nearly 15 years now. I am grateful for this company as they helped them with employment since moving here to Ontario from Newfoundland where we owned a Chinese takeout restaurant and since my mom struggle with the language barriers, I wouldn't know what she would do.

When u say, "It's my responsible. " I felt emotion for the boss to have such kind of heart to accept it.

Tina Lee you are the best "boss",😘🥰😍 for giving them what they deserved. God Bless you & the baby.

I watch the series ; but this episode of T& T with Tina going undercover..was epic. It focused on Humanity and human values. Very emotional climax. Heart felt congratulations to the production team too. Let the goodness spread to each nuke & corner of the world. Let us celebrate humanity.

Thumbs up for Tina and T & T. Yes as the company grows be generous to the workers...share the wealth, share the growth and make them happy. Great job Tina...you got great and dedicated workers who enjoy their work.

I love T&T, everyone in the stores is so friendly, and they go out of their way to help you. But the selection is awesome, and I really love this store, I always spend way too much when I get a chance to go. But I love Tina and what she has done for her staff. A very emotional episode.

Its good to have CEO experiencing their staff position and understand their agony to improve in their work area. Good job Tina

I have seen many of the Undercover Boss shows, but this one is the only one that is worth mentioning as of now. The care and emotional well-being of your employees is amazing. The high standards you have for your company is a reflection that shines through the employees. Your goals and their goals are the same. That is important in the longevity of a business. Your mother's dream has become a reality because of the employees. That is very apparent through you looking at the business from their perspective. All employees should be able to communicate with the CEO or Operational Manager on the corporate level without being afraid. Good for you. Finding this out will make your business flourish.

Tina's a genuine person who understands challenges of her employees. She's the one of the best boss on Undercover canada.

I was crying for the last guy...it's such a great blessing because of the sacrifices he made

You're an exceptional boss, Cindy, you don't just listen to the liars sitting in the office who only tell you good but ignore what the front lines guys need. You worked in different stores and departments then you really recognized the real situation and the difficulties the staff encountered daily as well as the hands on experience you grained. Your company are pretty lucky to have such proficient staff who speak almost perfect English. Do cherish their contributions . Wishing T&T have a bright and prosperous future

I’ve watched many many episodes of this show.....this is by FAR my favorite.....this is one great woman!!!

I am very impressed by this wonderful boss and how she compensated her employees with personal matters. We need more bosses like her

Truly inspiring. You are a very good leader Tina and your employees are very lucky to have you as their boss.

Steve broke my heart to her he was risen himself wow 😮. Really he melted my heart. 😭😭😭😭😭😭😭

i just spend my whole day watching undercover boss good job and congrats to all the CEO who participate in this program you were so lucky to be part of this and i love you all.

What a prievelege and honor to have such a boss like you Tina esp with your recognition towards those who are giving their all for the success of T&T

Tina Lee is so genuine and she has such a beautiful loving and giving spirit. Each of the employees were very deserving of their gifts and opportunities. Good show. Moved me to tears at the end.

many people leave their jobs because of bad bosses but Tina has brought back the sense of Human Resources. i love this. Nairobi Kenya

The hard work pays off. it’s rare to have a worker that’s so dedicated. God bless them.

I would love to know how Steven is doing nowadays. He definitely goes above and beyond. Your very fortunate to have him working for your company!

I cried at the last part of this documentary. I really cried because I feel their happiness inside of them receiving gifts from their boss. How I wish I could go to canada and shop there too. Their so kind and courteous to everybody. And that connection, a family treat to each workers are the best!. 2019 here!😊😍❤. Phillipines!🇵🇭

Small boss with a big heart.. I wish all the bosses is like Tina Lee.. So cool.. You make my tears drop.

Great episode! T&T is blessed to have such dedicated staff - so very glad that they were generously rewarded for their hard work and belief in the company. ♥

I saw this clips only now and it made me cry. Your T&T secret is your compassion to your staff, how you treat them as part of your big family, you hear their voices and do something about it.You are such a good kindhearted boss who gives back to a job well done. No wonder you have a very sucessful business . God bless you more.

Tina you and your family did an excellent job in improving your stores and promoting your employees. Seeing how much you care it’s so beautiful to the soul.

I’m crying. They are a really nice people. Tina Lee is a kind woman.

Im so inspired with a Kind-hearted Boss like you Cindy. You're so very kind Boss to your employees. My heart was really touched. Please continue to be you so the business will grow and growand have a great and trusted employees..

Everyone was so polite. I love seeing beautiful food displayed beautifully. Presentation and preparedness of staff is a great combo in any shopping experience.

WOW, if I was back in Canada, this would make me buy from T&T.

I cried like a baby for Ken he so deserves his gift of a reunion with his family

I love Undercover Boss..it would be so nice to see that mans parents reunite with their son…and all clips of the wonderful gifts bestowed upon those deserving employees…From one Tina to another Tina...Ms. Lee you are an awesome boss, wife and Momma..GOD BLESS YOU ALL…❤ You folks made this Midwestern gal from Michigan USA, cry like a baby! So proud of y'all, and I do not even know you blessed people ❤❤❤😊Thank - you for making my day! ❤😊

I love this show! as a sewing factory worker, I always thought the manager and the owner should work in each department, and have to make their time just like they demanded from us!

This is the best episode by far! Grab your tissues, you're going to need them. What a wonderful leader and Human ❤️

I love the high level of commitment of the employees, but specially liked the comment of one of the guys about improving the service for the customers, for his own and for the store, but also because is a way to display the culture of his country. Good things happen to good people and they deserved all the recognition she gave to them.

I wish more employers like Cindy. Well mannered beautiful lady , speaks very gently, very sensitive, compassionate ,Generous and most of all very observant and happy boss . God bless your family and more blessings to come .

OMG I'm crying like a baby!! All these staff deserve it bc they work hard!!

My favorite part of these initiatives is the end , where the hard working employees are recognised & rewarded for their efforts & contribution ! Well deserving ❤️✊🏻

Watching from qatar I have have been moved by how T&T has actually rewarded it's backbone employees after a successful undercover, it's hilarious and awesome to recognize those who wheel the smooth running of companies.i wish the Arabs in gulf would adopt such moves, blessed videos highly motivating 👍👌👏

From her questions during the shift everyone can easily understand that she was a boss👍

That last one parents coming brought tears to my eyes!

Tina is the very understandable, sweet and generous Boss.

One of the best ever boss/employee stories I've ever seen. Very touching, very truthful and very emotional. Boss Cindy even in a uncomfortable state is indeed a wonderful boss. Good luck.

This made my heart is happy. I wish more businesses would take the time to know its employees. We have a 99 Ranch that we visit from time to time, but it is a long drive to get there. I wish we had an Asian market that was closer. Maybe T&T could open up in the U.S.! Wanting to open up to English speaking costumers felt good. Going to 99 Ranch, I never know if we are wanted there or not. Having signage in English would be so helpful to us. We love trying new foods, but not knowing what products are or how to prepare them is the main reason we do not purchase. I also have Celiac and would like to see Gluten Free prepared products labeled so we in this community know if they are safe to eat. Love this show and would like to see more like it! Thank you!

Wow, great attitude from the employees and Tina is so sincere. Great boss

I love Tina's voice I dunno why but sounds so ear-soothing lol

My boss is a Diamond ! She offered me 12 000$ raise / year when i told her i was bying my first house, she even offered to cover up if i ever needed money to pay the first taxe and the notary expenses which i didn't need.. still .. it's been 3 years now that i work there and boy that buisness is like a family

Wow. Really dedicated great workers. I love how keen they are to do a good job and how proud they are on the work they deliver, the company can be happy to have them.

We wish every hard working and dedicated, honest, loving employees gets this kind of Boss

T&T is awesome. This was a heart warming episode.

It made me cry. Thank you T&T for giving so much Joy to your employees😊😢

Everyone deserves to watch this kind of video, how lucky can any employee be being in this kind of company.....I will make sure that when I go to Canada T&T Supermarket should be the first thing I should visit...I want to be a part of your family.....I Love you all.....❤❤❤

There must be a reason why people enjoy shopping at T&T. I was extremely impressed that their employees were super friendly to the customers. They always answered my questions patiently. Apparently, T&T has a great company culture that makes their employees feel engage and happy.

This made me cry I wish alot of bosses are watching this you need to respect your employees and give them a hearing at time they are the reason your business is running

She is definitely an amazing woman, to do all of that WHILE PREGNANT?! Not only that it's obvious she and her mother care deeply for the employees and customers. It's not always about the bottom line with rich people. I hope others can see that as well.

Omg!!! What a wonderful Lady!!! Ur crowns await you & mom in heaven!!!! 🙏 Thank you.

Tina is such a caring CEO what she did was so heartfelt had me in tears 😍💗

When she said the best parking should be for the customer

Wow Tina Lee's entire family are amazing .They are so kind and empathic. It's nice to see that they love and care for the communities. All the women in the Lee family are so successful and accomplished, I don't know how they juggle so much!

when she gave him the knife, i cried

I was deeply moved by your sincerity and recognition of these employees. I will always look for T&T wherever I am. This is how companies stay on top. It is how they succeed. Good for you to take the actions you have.

Wow, what a great Lady. Caring and very humble. I have met many that grow up in a Family Business and get the silver spoon treatment, being given positions without working for them or having experience, then treating others below harshly. Tina has shown you can be a boss, but also really have a warm attitude and care about her workforce. Bravo.

That was soooooo TOTALLY AWESOME , I miss my home country ,sending love from VOLOS Greece, Tina is an extraordinary woman !!

Very inspiring,i cried on this undercover,I hope and pray all the Boss have a good heart to the workers,Big Salute to you Ma’am Tina,God bless you more.Filipinos favourite supermarket T&T❤

shoutout for tina working like a trooper even though she was pregnant.

God Bless her heart.. This is how a company should be..rewarding all employees efforts and when they forget about the little guy they are affecting the whole company.. She is so sweet.. Great episode 😊

As an immigrant i cried my eyes out when she was crying and told the guy she was gonna fly his parents to see him. We work so hard to achieve smth that some other people have it handed it over.

It's so touching to see and witness your genuine concern to all your subordinates, empathizing with them and valuing them is really, really great!!! Salute to you Madam Cindy!!! God Bless You, your Family Business and your future endeavors.

So glad I found this video. First time to watch this show. I love the boss' voice. I know she isn't that very young but she sounds like in her late teens. As an online English teacher, I wanna sound like her. Plus she's sooooo cool of a boss. God bless their businesses

7:11 if he whispered "don't tell Tina" after the kiss I would have lost my mind.

Wow The company cares for their workers I pray God continue to bless the company She did so much and appreciate her workers Great job Miss Tina

The last story of bringing the parents and him raising himself since he was 17 got me really hard ! Wonderful story and influence on companies that should be doing this exact same thing and even more !

Wow! Best employees ever!! Very lucky Store chain. From the head to the tail.... Great owners =Great employees!! This was a very inspirational video!!🇹🇹👏🏽👏🏽😍

Tina is a Kind-Hearted Boss that every company in the world need more of. Thank You Tina for being an Inspiration to Your Employees and for Paving the Way for other Company Bosses around the world.

ohh my GOD, she has a gold heart, may your children have everything they want.

Tina Lee is such a sweet person. You can tell she truly care about her employees. Her voice and personality is so comforting. Tina is such a classy lady. Wish my English is as well as her.😢😂

Omg what a beautiful way to see how the employees enjoy their to see the reality of the company