OMG I have been piling through countless videos and none have sounded like this so I was like omg I am never gonna find my noise lol!

Excellent job, The fact that you included the fault along with what it sounded like in the repair puts the usefulness of this video well above others. Please continue this practice if possible in the future. It helped me. Thank You...

My machine was bought new only 2 yrs ago. This is a ridiculously cheap made part. The video is top-notch. Very happy I found your video.

My wife was literally talking about taking this thing to the landfill ! We paid an appliance repair shop $150 to only tell us they didn’t know . Your video and $50 in parts had it back to normal quiet operation ! Many thanks !

I am a 48 year old woman who has never looked at a washer beyond washing my clothes. I was able to fix my daughters washer with this video. I checked the error code and sure enough it was 18. Drainage. I didn't have the motor tester so I took a chance and ordered a new drain motor. $40 online. Changed out the motor and hooked everything back up and it's perfect!!!! Thank you!!!

Thanks man. Saved me the cost of replacing my machine. Videos like this are exactly what makes KZfaq gold for DIYers. Cheers.

Thank you so much. I was able to identify that this was in fact the cause of my grinding noise. I ordered all of the parts on GE. Took a while to get the parts, but super affordable. Just replaced everything and fixed it MYSELF in about 15 minutes. You saved me so much money and taught me not to be afraid of my washing machine lol THANK YOU!!!

@DTM, These videos have helped me repair my washer more than once. I just wanted to say thank you DTM. I have a few items that need some repair. I'm going to search through your library for another helpful video.

I have listened to that grinding noise for a month and a half and just figured it would stop. But when it didn't I looked it up on KZfaq. Thank you Duck tape tool man. You saved me $700. The video explained everything perfectly. I changed the modulator the clutch and the spring in 25 minutes.

Omg, mine is only a year old and started doing this. Had it "looked" at and they said they didn't know what was wrong with it. Thank you for the video. I will fix my own dang washer.

Thank you so much for this video. For those of us on a fixed income your video was the most helpful as assessing the problem and fixing it. You even put in detail (like using grease) that the professionals leave out. Again, thank you so much. ❤

After watching this, I flipped my washer over expecting to have the same problem. Turns out it was just a Cholula hot sauce lid that my cats knocked under there. It had gotten wedged between the floor and the cover and was grinding against the pulley. Just removed it and now it's running great 👍

Thank you! This is my exact machine and the exact grinding noise I was experiencing. I replaced the spring, clutch, and shifter and it’s as good as new! Saved hundreds. Thank you again!

my washer just started making this noise today. Im so glad i stumbled across this video. picking up the parts tomorrow. way cheaper than a new washer. thanks for making a great easy to follow video!

Thank you for this video! It helped me fix my washer in less than 30 minutes and you don't need power tools just a socket set!! Easy fix

Thanks for posting this video. While watching this I discovered a different problem I was having with my washer.It was loose nuts on the pulleys. Making a grinding sound as well. Got soaked for $89 for service call where the technician told me to buy another washer. Said it was the bearings or the motor. Wasn't worth fixing. After watching your video, fixed it myself......cost 30 cent washer. Working beautifully.

Thanks for this video. I added it to my one star review for this washer. There is no way those important parts should be made of cheap plastic. It is designed to fail. Whatever happened to consumer protections? As a side note, I tried to show this video to a GE repairman since my machine is under warranty. He looked away and said he doesn't learn repair from watching KZfaq videos. Then proceeded to tell me it was the belt which he replaced and after he left the noise started up again. If GE wants to waste their money I will keep calling them back. I have the extended service plan. If they keep sending technicians like that they will have spent 10 times the cost of this machine in service calls.

Thanks and a NOTE: also make sure the splines the clutch ride on are clean and rust free. This video saved me hundreds but it does not note that your splines might be rusty which prevent the clutch from sliding easily. I cleaned mine with a Dremel wire brush wheel. Washer works like a dream now! Thanks DuctTape!

This video is terrific. Shows step by step up-close video of how to fix grinding noise. Easy to follow. Great that you included the sound, knew exactly which parts to purchase. Please make more videos!

Oh my GOD. I just bought a gently used set of this make and model, I was horrified at the grinding sound during agitation - fast forward to finding this video AND THAT'S IT'S NORMAL SOUND?! I have never heard a machine sound like that. But, thank you for posting the before and after repair in this video, because at least I know it's supposed to sound like that. Thank you.

I just want to give you a big thanks for making this video! Without ur help my washer would be broken and dead. Easy fix but with this vid I don’t think I would have known where to start. So thank you so much!

I just wanna say I’ve been scouting this video for 2 weeks while we waited for our parts and I just wanna say thank you for this quick ez fix! We were able to save money and feel good about doing a DIY by ourselves (my wife and I) thanks for the great video it helped out the perfect amount! 🙏🏼

We have this EXACT machine making this EXACT noise! You’re a life saver!

Thank you for the video! From the sound to the step by step process this was great. I fixed my washer in about 45 minutes and it is ultra quiet now!!

Dude! I just bought my washer like 6 months ago. My girl was certain there was something under the agitator... I was starting to think so too until I found this video.. Sucks such a new machine needs such an expensive repair, but I'm gonna have to do this. Thanks a lot for your video

Thank you! I was so scared when I heard the grinding, thinking we’d be replacing the entire machine. Whew, anxiety eased. Thanks again!

One note, my washer was fairly new (2 years old) and there was a grinding sound during the SPIN cycle. So I ordered a clutch kit from amazon to do the repair ($18). But after taking it part I didn't have the debris from grinding plastic. It turned out to be the shift motor assembly needed to be replaced ($24). so this might be helpful for some people with a similar problem.

I haven't torn into my washer just yet, but my washer looks exactly like this one, and is making exactly that noise, so now I guess I have a very solid lead on what the problem PROBABLY is, and I'm gonna investigate soon. Thank you!

Thank you for the wise advice. I changed the clutch about a year ago. I didn't know that a weak shifter actuator could cause the new clutch to fail again. It failed. I blamed the failure on Chinese parts, till i saw this video. Thank you for the tip, and taking the time to help others with this video!

I just got my new washer today, started my first load and it makes the "Normal" noise that yours makes after repair. I didnt think that was normal after having a front loader for 20 yrs. After reading comments, I'm so glad I got the 5 year warranty on my New GE Washer Model # GTW465ASNWW. although you make it look so easy to repair... due to knee pain I would not be able to do this. and honestly, I just don't want to hear my husband cussing if he were to try. LOL

Very informative & helpful video without being long & drawn out! My machine was making more of a squeaking noise than a grinding one, but I pulled that plastic safety shield off to check things out anyway. Instead of chunks of white plastic/nylon, I found more of a black dust. I immediately said "I know what that is...belt dust!!!" Sure as can be, I looked at the belt first thing and found that on the splined pulley (connected to the motor), the belt had somehow jumped up one spline so that the edge of the belt was rubbing against the large flat edge of the pulley. I pulled down on the belt while turning the pulley, got it back where it belonged, and all my troubles went away!! I'm still going to replace the belt as the one edge is pretty chewed up. But, until it gets here, the current one is still running the machine! $10 "preventative maintenance" vs. the $130 I thought I was going to have to shell out for a new transmission/bearing platform!

Thanks for this video! I’m saving it now so my husband can fix our GE washer that’s doing this exact same noise

EDIT: This washer is very different than mine inside. Mine has a "clutchless" motor. I cannot get any part behind the pulley, except the whole motor... It's only $100 more to buy a new washer. I'm still going to take it apart and grease/clean the back of the pulley. If that works... Great! If not I will be getting a new washer. THANK YOU!!!! You saved me waiting like a month to get my GE repaired!!! I'm going to order the part today, but mine only made the grinding noise for about 15 seconds before I turned it off. It does not grind in the spin cycle. Tonight I will take it apart and grease it, and see if I can finish my one load without grinding. It was not grinding last time I used it, then we had to move it as I had a broken pipe that supplied water to the washer. This is the first time I tried to use it since it was moved. BTW... Liked and Subbed!!!

You helped me fix my washing machine and it only costed me $40! Thanks so much!

Thank you man I did exactly what you said no excessive talking in the video you were straight to the point & it worked my machine is working good as new.👍🏿

This just happened to ours after buying it one year ago brand new,watched your video,ordered the parts and bam! Runs like a charm! Thanks for the video!

Thank you! I had a similar issue where the wiring harness for the speed sensor loosened up and got tangled in the drive belt. Made a very similar grinding noise. So I went ahead and order a new sensor, pully, spring, gear and shifter for just about $100 total. Viola! Like new washing machine. Love that you made the instructions so easy to follow.

you are my hero. I have been banging my head and have already bought a couple tools to figure out what was happening. Thank you so much!

Mine just did this tonight scared the hell out of us thank goodness with your video i can fix it thanks only had this thing 2 years

Thank you, I had the people that sold me mine try to tell me it was normal .. I immediately searched and found this to respond with 🤣🤣🤣 and now their technician will follow your instructions 🙏

Love the video. Thought that was my problem because it’s sounds like the drum is moving while washing but discovered it was not moving. Disassembled and I had sticky black shavings of some sort. Clutch and shifter looks good. Just has a black residue on them. Not for sure.

I recorded the sound and it’s just like this. I’ll still have to call a repairman since I can’t repair. But the great thing is being able to share the issue and this video!! Thanks!!!

Hi! Thanks for the great video. I just did the replacement you show in your video and it helped a ton. But once I got the washer back up on it's feet, I can get it to start to fill, but it won't actually continue or move onto the next cycle. I figure I must've done something, but no idea what might have caused this. Got any suggestions? EDIT: Solved it. It helps if you PLUG IN the mode shifter!!! FML 😂

Just got through fixing my washer. Took me a little while, I had to just tilt back the washer at 45 degrees, I didn't have the room to lay it flat. The only issue I had was getting the pulley wheel off, at that angle it was hard to get an angle. I had already took out the mode shifter bolts and it happened to fall out while I was banging on the pulley and that gave me more room, so got it off pretty quick then. No other issues and so far the washer is working fine. Less than $75 to fix, including overnight shipping on the parts. Thanks for the video, made it fairly easy.

Thanks for the video..I had this exact same problem..I ordered the parts from GE and a clutch, spring, and shifter came to $53 with shipping….great video!!thanks again

Thank you so much for this video it's the exact issue I'm having with mine and it took forever to find this video but you are a life saver! Thank yoi

Did exactly what you did and it’s still making that sound. Not as loud and not as often but still making that grinding sound

Life saver! Took me a while to find a video with the same sound as mine.

This guy knows his stuff. Straight to the point no bs!!

Home Depot ..not used..brand new hotpoint..light loads..one could say I’m pretty pissed. Thanks for the education sir..your much appreciated!

Awesome video! I think my issue is in the other pulley. It can spin freely without turning the motor with it because it has 0 teeth left!

Changing mine this afternoon, except for the spring, which hasn't arrived yet. If there's an issue as is, I'll just repeat the disassembly and switch out the spring ($9 for the spring???). I saw much cheaper timer assemblies, but settled on one that I KNEW would be new and the color was bright white vs some of the others that were obviously old/yellow-beige. My clutch sprocket was about $9, spring @ $9, and I think the timer was @ $39, so I'm pleased with this one.

I think you've help me figure out what's wrong with our machine. Thank you in advance! 😎

This was VERY helpful, but not for the reason you might think. We just got a stacked (all-in-one) unit and the washer sounded like something was very wrong. But it sounds like yours, just without that intermittent grinding. So I guess it's ok.

I typed washing machine grinding. This is the first video that came up and exactly the one I needed thanks!!!

Thank you for the video, unfortunately i replaced my clutch & shifter and the noise came back. I had to hold the plastic fork over a flame and bend it up slightly so it keeps the clutch out of the way during wash cycle, which seems to work for now 👍

Awesome video! I was able to fix my washer after watching. You saved my marriage and my wallet 😂

I hope that’s my problem. It’s definitely making the same sounds. Very noticeable at the beginning of the cycle and somewhere mid cycle. I’ll order the parts and see if it resolves it. Thanks so much for the video.

You did a wonderful video on what was going on with my washer and how to make the repair. Thank you

Thanks so much for this video. I am leaning toward chucking my 15 month old noisy washer after reading the comments below. I don't want to be doing this once a year. I don't want to be doing this at all.

I’m super impressed at how damn smart you are! I’m an accountant and people call me smart… but I’m blown away at how much you know about machines and t How they work! My GE washer is making a CONSTANT grinding noise during agitation. I tried opening up to see if dolly bent up the bottom cover but nothing was touching. Your video show intermittent grinding and based on your remedy I can understand what’s happening… the teeth are slipping. What do you recommend I look at for constant grinding? I really appreciate any help you can provide!

House wife here the mystery is solved 🤣👏👏 great vid!!!!❤

Thanks for the video….i just installed my new one that I have been sitting on for 2 years thanks to home warranty company that replaced my old one because of this noise I think…so before I toss out my old one I will check this part tomorrow.

You explain very well how to replace the clutch in a GE. However, my GE Space maker WSLP1100DWW is quite different; No idea how to replace it.

Thank you for posting this video. It has givien me the confidence to fix my washer that is doing this very thing.

Thank you! Exactly the issue. Very good video.

Followed your instructions step by step replaced the clutch and the shifter and on the wash cycle my washer is making grinding noise and I lift the lid and the water is sitting still. Have no idea what the problem is. The spin cycle works fine. Considering just buying a new.

Got the new parts replaced and it fixed it! Thanks for the video! Only thing was that one mine, the pulley nuts were 9/16 instead of 3/8.

So I replaced my mode shifter and it still gets stuck. My washer wasn’t agitating but it does spin. I noticed there is no contact with the teeth on the bottom for it to agitate. Am I missing something? If you could give me your input that will be greatly appreciated. Thank you and keep up the great work.

so glad i found you and this video, who did you get the parts from?

I had one of these last week and replaced the clutch to find it wasn’t the issue. The issue is the gearcase. These ge washers gearcases usually only last a year or two

My GE washer (given to me for free) sounds like yours AFTER you did the repair. I thought something was wrong with it just with that slow belt noise situation. But I guess it's normal? Never had a washer that sounded like that..

I recently changed all those parts that you indicated...it still makes a grinding sound

Another Great Video. can you show us how to use the Service test mode for Diagnostics and how to read the basic Wiring Schematics for the system please...

The plastic parts must be replaced by metal parts the machines are built cheap.

I watched your video very informative, I have replaced drain pumps on other washing machines, but I was a little intimidated with this newer model, but it seems pretty much the same which I was very thankful to see,

Oh, I see this must be a common issue now. We have this exact same washer and it's doing the exact same thing.

You should try the dime trick like on the Samsung WA400. It gives you a little extra room with the clutch shift arm and costs ten cents. The new clutch for the Samsung is like $350!

what kind of grease, where do you get it, how much should you apply and where do you get the parts? you didn't show that on camera and I am worse than a novice....*subscribed thanks!

That’s exactly what my washer is doing I tight the Agitator Bolt cause it I getting lose but I will replace the Spring and bearing for sure if that’s what I need Thanks 👌

Duct tape mechanic,gr8 video. I've got a similar washer with this issue. On mine I notice that the shaft that the pulley bolts to moves in and out about 1/8 inch. Should the shaft be moving that much? Also I think I this machine uses too much water. Your feedback would be appreciated. I went to see about replacing my washer and I was frightened by the prices, I said "NO WAY JOSE' " so I've decided to try to fix it instead which brought me to your repair videos. Man you're✌ lifesaver. I can imagine all the washers and dryers you've saved from the landfills 💯👍.

Not the same GE model but that’s exactly the noise mine started making. I’ll be ordering those same parts Monday morning (for my model). Thanks!

Thank you so much we have the same one and doing this …it’s only coming up on barely four years old. Followed and liked the video!!

Hello, we have a model nearly identical to this one and it started making an odd noise during the fill function. Water will get pulled through the line to check the level (the machine does this each time the lid is opened and then closed), but it won’t actually begin filling and begins making the noise. Do you have any insight or tips that might be helpful? Thank you so much, your content is awesome and very appreciated!

Going to call and see if under warranty and if not, now i know what to do. Thanks so much!

Wish I would’ve found this before my husband replaced our clutch in my GE gtw460asj5ww! Our washer is making a clicking grinding sound When it starts to spin and is trying to get up to speed. Only when there is weight in there, does not do it empty. He has inspected the belt, looks good. Replaced clutch and mode switch, Made sure that it’s in Balance, but we just cannot get this thing to get up to speed to completely drain out the clothes. It also does this thing where it keeps wanting to put more water in And extending the cycles. So frustrating! If I only put about 15 pieces of clothing, stand there and wait for it to be done spinning, and then hit pause and get them out before it adds more water. I can get it to where it’s somewhat spinned out enough to Put the clothes in the dryer. Often times, so I’m having to re-balance the load to even get it to work and get to that point. I will never buy another GE product again! We have always been able to fix our appliances through KZfaq Wonderful people like yourself giving us these videos, but this has been a nightmare. Just to give you an example, and this washer it started acting crazy We’re half of the features did not work on the control panel. We thought it was a bad control board so we ordered a new one from GE. It was not the exact replacement part but when that they said was their updated board, we put the new board in and we struggled and struggled trying to get it to work right with the coding programming. We soon figured out that the actual code that the specific washer needed was not on that control board so it was interesting is when I was reading the repair files, I noticed that there was a reset option for the boards so I asked my husband to put the original back in and try. It completely reset the board and had a fully functional washer again! We suspect that we had a power outage that knocked it out of programming. That is so crazy! We sent that feedback to GE when we returned their control board. Thank you for all that you do! It’s so important So that we have less of these being recycled into the landfills!

Thanks for uploading, this is the exact washer we just bought new and it's making this noise. Thumbed up this video.

been trying to find this exact noise for the better part of 6months! no one had any idea to stop it.

Thank you for the video.i changed the parts you did except the spring.i will say I didn't see any signs of wearing but I changed the parts anyway.

You are awesome! I am so glad I found you! Thanx so much for posting on this machine because I was about to throw it out. I just subscribed.❤

Excellent video. Any idea on what causes this? My washer is only 3 years old.

I love ur video and my machine looks like this one. I have fixed 2 things already using ur videos.

Thank you. I think I just to grease mine up. This was a very easy video to assist.

I have one like just like that, it has a regular agitator. ……and I’m on my 3rd agitator!!!!! Yes, this thing easily strips the splines on the central hub of the agitator, where it sits on the transmission!!! I’m currently trying to engineer a way to secure a stripped agitator to the transmission shaft, with a security pin, in such a way, where it doesn’t catch and destroy clothes, as the machine turns the agitator.

Took me 4 months to find a video like this

how to access the rear suspension rods on a stackable ge washer/dryer

Amazing videos! My GTW460 was making some noise but not quite that. Hoping you can advise me here. Everything works fine except it won't agitate, the machine fills, drains and spins however it attempts to agitate with little movement. With the lid removed (lid switch tricked I'm able to observe it with the lid off as it agitates) and during the agitate mode, there's a slight attempt of rotation of the auger to the left and then right every few seconds but somethings slipping or spinning, like teeth are sheared off. I don't have any plastic fragments on my transmission pulley, I removed it and cleaned off oil residue and all of the teeth are in good shape on what gears I see. The little shifter motor that moves the fork seems to rotate fully allowing the fork to move and completely shift so the machine spins properly (engage/disengage spin I guess you could say?). I pulled the auger and the agitator hoping to find the female splines sheared but everything looks fine on the top tub side. When trying to remove the auger while holding the tub stationary, I was actually able to rotate the auger/agitator clockwise occasionally, again like something in the transmission is giving or slipping, i.e.broken? Do you think my gears in my transmission are sheared off or something, it passes every other test in the field test mode, except as I said, when it attempts to agitate it's just a slight jog of the agitator to the right and to the left, if I grab the agitator while it's doing it occasionally I could provoke a grinding sound of something spinning inside of something. I feel like the only thing that could be messed up is the transmission was hoping you could confirm that? Thanks in advance!

Thanks for taking the time to make this very informative video much appreciated brother .subscribed !!!

My washer is making this exact noise and I was so grateful to come across your video! When I disassemble, I do not see the same white powder to indicate the clutch is worn down. There is however some darker almost metallic colored residue. Just wondering if that might mean anything or if I should just replace the clutch and hope for the best? My unit is a Hotpoint model htw240ask6ws only a few years old. Thanks

Just a note for owners of newer models of GE washers. I am having this same issue and I ordered all the parts installed here directly from GE for less than $50. I paid for overnight shipping which added $27, and it took 4 days to arrive, so I'm hoping to recoup the $27. Wish me luck.